PHILIPS 321E1/322E 32 Inch Full HD Curved LCD User Manual

: June 9, 2024
: Philips

Table of Contents

321E1/322E 32 Inch Full HD Curved LCD
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

321E1/322E 32 Inch Full HD Curved LCD

E Line
321E1/322E1/ 325E1/328E1

www.philips.com/welcome

EN User manual

1

Customer care and warranty 28

Troubleshooting & FAQs

32

Table of Contents
1. Important ………………………………… 1 1.1 Safety precautions and maintenance ……………………………. 1 1.2 Notational Descriptions …………. 3 1.3 Disposal of product and packing material……………………………………. 4
2. Setting up the monitor…………… 5 2.1 Installation ………………………………. 5 2.2 Operating the monitor……………. 8 2.3 Remove the Base Assembly for VESA Mounting …………………….. 12
3. Image Optimization ………………. 15 3.1 SmartImage ……………………………. 15 3.2 SmartContrast ………………………… 17
4. AMD FreeSync……………………….. 18
5. Adaptive Sync ……………………….. 19
6. Technical Specifications ……….20 6.1 Resolution & Preset Modes …. 25
7. Power Management …………….. 27
8. Customer care and warranty .. 28 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy…………………28 8.2 Customer Care & Warranty ……. 31
9. Troubleshooting & FAQs………. 32 9.1 Troubleshooting……………………. 32 9.2 General FAQs………………………… 34

1. Important
1. Important
This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user’s manual before you use your monitor. It contains important information and notes regarding the operation of your monitor.
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product.
1.1 Safety precautions and maintenance
Warnings Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor.
Operation · Please Keep the monitor out of
direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor. · Keep the display away from oil. Oil may damage the plastic cover of the display and void the warranty. · Remove any object that could fall into ventilation holes or prevent

proper cooling of the monitor’s electronics.
· Do not block the ventilation holes on the cabinet.
· When positioning the monitor, make sure the power plug and outlet are easily accessible.
· If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.
· Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)
· Operate under the specified power supply. Be sure to operate the monitor only with the specified power supply. Use of an incorrect voltage will cause malfunction and may cause fire or electric shock.
· Protect the cable. Do not pull or bend the power cable and signal cable. Do not place the monitor or any other heavy objects on the cables, if damaged, the cables may cause fire or electric shock.
· Do not subject the monitor to severe vibration or high impact conditions during operation.
· To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty.
· Do not knock or drop the monitor during operation or transportation.

1

1. Important
· Excessive usage of monitor can cause eye discomfort, it’s better to take shorter breaks more often at your workstation than longer breaks and less often; for example a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours. Try to keep your eyes from eye strain while using the screen for a constant period of time by :
· Looking at something varying distances after a long period focusing on the screen.
· Conscious Blinking often while you work.
· Gently closing and rolling your eyes to relax.
· Reposition your screen to appropriate height and angle according to your height.
· Adjusting the brightness and contrast to appropriate level.
· Adjusting the environment lighting similar to that of your screen brightness, avoid the fluorescent lighting, and surfaces that don’t reflect too much light.
· Seeing a doctor if your symptoms.
Maintenance
· To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.
· Oil-based cleaning solutions may damage the plastic parts and void the warranty.
· Unplug the monitor if you are not going to use it for an extensive period of time.

· Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.
· To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.
· If your monitor gets wet, wipe it with dry cloth as soon as possible.
· If foreign substance or water gets in your monitor, please turn the power off immediately and disconnect the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.
· Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.
· In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.
· Temperature: 0-40°C 32-104°F · Humidity: 20-80% RH · IMPORTANT: Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after- imaging” or “ghost imaging”, on your screen.
· “Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology. In most cases, the “burned in” or

2

1. Important
“after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.
Warning Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “afterimage” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
Service · The casing cover should be opened
only by qualified service personnel. · If there is any need for any docu-
ment for repair or integration, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.) · For transportation information, please refer to “Technical Specifications”. · Do not leave your monitor in a car/ trunk under direct sun light.
Note Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.

1.2 Notational Descriptions
The following subsections describe notational conventions used in this document.
Notes, Cautions and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:
Note This icon indicates important information and tips that help you make better use of your computer system.
Caution This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.
Warning This icon indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.

3

1. Important
1.3 Disposal of product and packing material
Waste Electrical and Electronic Equipment-WEEE

Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization’s product, service and activities.

This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.
All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.
Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.
Taking back/Recycling Information for Customers

From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of- life management primarily entails participation in national takeback initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.
Your display is manufactured with high quality materials and components which can be recycled and reused.
To learn more about our recycling program please visit
http://www.philips.com/a-w/about/ sustainability.html

4

2. Setting up the monitor
2. Setting up the monitor

2.1 Installation
Package contents 321E1SC:

E Line 321E1
Quick
Start
Register your product and get support at www.philips.com/welcome

Power

HDMI

328E1C:

E Line 328E1
Quick
Start
Register your product and get support at www.philips.com/welcome

Power

HDMI
DP
Audio
Different according to region.
VGA
322E1C/325E1C:

E Line 322E1C/325E1C
Quick
Start
Register your product and get support at www.philips.com/welcome

Power * DP

HDMI
VGA
5

2. Setting up the monitor Install base stand
321E1SC 1. In order to well protect this monitor
and avoid scratching or damaging of the monitor, keep the monitor face down in the cushion for the base installation.
2. Hold the base stand with both hands and firmly insert the base stand into the base column. (1) Gently attach the base to the base column until the latch locks the base. (2) Use your fingers to tighten the screw located at the bottom of the base, and secure the base to the column tightly. (3) Use screwdriver to tighten the screw located at the bottom of the base, and secure the base to the column tightly.
2

the styrofoam, do not squeeze the panel to avoid broken panel.
1 2
322E1C/325E1C/328E1C 1. In order to well protect this monitor
and avoid scratching or damaging of the monitor, keep the monitor face down in the cushion for the base installation.
2. Hold the base stand with both hands and firmly insert the base stand into the base column. (1) Gently attach the base to the base column until the latch locks the base. (2) Use screwdriver to tighten the screw located at the bottom of the base, and secure the base to the column tightly.

3
1

3. After attaching the base, erect the monitor with both hands on holding the monitor together with styrofoam firmly. Now you can pull out the styrofoam. Notice this monitor is curved design, when you pull out

3. After attaching the base, erect the monitor with both hands on holding the monitor together with styrofoam firmly. Now you can pull out the styrofoam. Notice this monitor is

6

2. Setting up the monitor curved design, when you pull out the styrofoam, do not squeeze the panel to avoid broken panel.
1 2

322E1C

2 4 3 51
6

Warning: This product is curve design, when attach / detach the base, place the protective material under the monitor and do not press down the monitor to avoid the damage.
Connecting to your PC
321E1SC

AC power input DisplayPort input HDMI input VGA input Audio out 6 Kensington anti-theft lock
325E1C

2 4 31
5

2 4 3 51
6

AC power input HDMI input VGA input HDMI audio out Kensington anti-theft lock

AC power input HDMI input DisplayPort input VGA input Audio out 6 Kensington anti-theft lock

7

2. Setting up the monitor 328E1C

2 46

35

1

7

2.2 Operating the monitor
Description of the control buttons 321E1SC/322E1C/325E1C

AC power input HDMI 1 input HDMI 2 input DisplayPort input Audio input 6 Earphone jack 7 Kensington anti-theft lock
Connect to PC
1. Connect the power cord to the back of the monitor firmly.
2. Turn off your computer and unplug its power cable.
3. Connect the monitor signal cable to the video connector on the back of your computer.
4. Plug the power cord of your computer and your monitor into a nearby outlet.
5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.

3

76 5

4

2

1

Switch monitor’s power ON and OFF.
Access the OSD menu. Confirm the OSD adjustment.
Adjust the OSD menu.
Adjust the brightness level.
Change the signal input source.
Return to previous OSD level.
SmartImage. There are multiple selections: FPS, Racing, RTS, Gamer 1, Gamer 2, LowBlue Mode and Off.

8

2. Setting up the monitor 328E1C

3

76 5

4

2

1

Switch monitor’s power ON and OFF.
Access the OSD menu. Confirm the OSD adjustment.
Adjust the OSD menu.
Adjust the Volume.
Change the signal input source.
Return to previous OSD level.
SmartImage. There are multiple selections: FPS, Racing, RTS, Gamer 1, Gamer 2, LowBlue Mode, SmartUniformity and Off.

Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:

321E1SC/322E1C/325E1C

328E1C

Basic and simple instruction on the control keys
In the OSD shown above, you can press buttons at the front bezel of the
monitor to move the cursor, and press OK button to confirm the choice or change.

9

2. Setting up the monitor
The OSD Menu
Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.

321E1SC

Main menu

Sub menu

LowBlue Mode

On

Off

Input

VGA HDMI 1.4

1, 2, 3,4

Picture Audio

Picture Format Brightness Contrast Sharpness SmartResponse SmartContrast
SmartFrame
Gamma Pixel Orbiting Over Scan Volume Mute

Wide Screen, 4:3 0~100 0~100 0~100
Off, Fast, Faster, Fastest On, Off On, Off Size (1, 2, 3, 4, 5, 6, 7) Brightness (0~100) Contrast (0~100) H. position V. position 1.8, 2.0, 2.2, 2.4, 2.6
On, Off On, Off
0~100 On, Off

Color

Color Temperature sRGB User Define

Native, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K
Red: 0~100 Green: 0~100 Blue: 0~100

Language OSD Settings Setup

English, Deutsch, Español, , Français, Italiano, MagyarNederlands, Português, Português do BrasilPolski ,Svenska SuomiTürkçeCestina, ,

Horizontal Vertical

0~100 0~100

Transparency

Off, 1, 2, 3, 4

OSD Time Out Auto

5s, 10s, 20s, 30s, 60s

H.Position

0~100

V.Position Phase Clock Resolution Notification Reset
Information

0~100 0~100 0~100 On, Off Yes, No

322E1C/325E1C

Main menu

Sub menu

LowBlue Mode

On

Off

Input

VGA HDMI 1.4 DisplayPort

1, 2, 3,4

Picture
Audio Color Language OSD Settings Setup

Picture Format Brightness Contrast Sharpness SmartResponse SmartContrast
SmartFrame
Gamma Pixel Orbiting Over Scan

Wide Screen, 4:3 0~100 0~100 0~100
Off, Fast, Faster, Fastest On, Off On, Off Size (1, 2, 3, 4, 5, 6, 7) Brightness (0~100) Contrast (0~100) H. position V. position 1.8, 2.0, 2.2, 2.4, 2.6
On, Off On, Off

Volume Mute

0~100 On, Off

Color Temperature sRGB User Define

Native, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K
Red: 0~100 Green: 0~100 Blue: 0~100

English, Deutsch, Español, , Français, Italiano, MagyarNederlands, Português, Português do BrasilPolski ,Svenska SuomiTürkçeCestina, ,

Horizontal Vertical Transparency OSD Time Out Auto

0~100 0~100 Off, 1, 2, 3, 4 5s, 10s, 20s, 30s, 60s

H.Position V.Position Phase Clock Resolution Notification Reset Information

0~100
0~100 0~100 0~100 On, Off Yes, No

10

2. Setting up the monitor 328E1C

Main menu

Sub menu

LowBlue Mode

On

Off

Input

1 HDMI 2.0 2 HDMI 2.0 DisplayPort

Picture

Brightness Contrast Sharpness

SmartResponse

SmartContrast

SmartFrame

SmartSize

Gamma Pixel Orbiting Over Scan Panel Size

1:1 Aspect

1, 2, 3,4
0~100 0~100 0~100 Off, Fast, Faster, Fastest On, Off On, Off Size (1, 2, 3, 4, 5, 6, 7) Brightness (0~100) Contrast (0~100) H. position V. position 1.8, 2.0, 2.2, 2.4, 2.6 On, Off On, Off 17”: (5:4) 19”: (5:4) 19”W: (16:10) 22”W: (16:10) 18.5W”: (16:9) 19.5”W: (16:9) 20”W: (16:9) 21.5”W: (16:9) 23”W: (16:9) 24”W: (16:9) 27”W: (16:9) 31.5″W(16:9)

Audio Color Language OSD Settings Setup

Volume Stand-Alone Mute Audio Source

0~100 On, Off On, Off Audio In, HDMI1,HDMI2, DisplayPort

Color Temperature sRGB User Define

Native, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K
Red: 0~100 Green: 0~100 Blue: 0~100

English, Deutsch, Español, , Français, Italiano, MagyarNederlands, Português, Português do BrasilPolski ,Svenska SuomiTürkçeCestina, ,

Horizontal Vertical Transparency OSD Time Out Resolution Notification DisplayPort Reset

0~100 0~100 Off, 1, 2, 3, 4 5s, 10s, 20s, 30s, 60s
On, Off 1.1, 1.2 Yes, No

Information

Resolution notification This monitor is designed for optimal performance at its native resolution, 321E1SC/322E1C: 1920×1080@60Hz 325E1C: 1920×1080@60Hz(analog input)&2560×1440@60Hz(digital input) 328E1C: 3840×2160@60Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 321E1SC/322E1C: 1920×1080 325E1C: 1920×1080(analog input)&2560×1440(digital input) 328E1C: 3840×2160 for best results.
Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.
Physical Function
Tilt
321E1SC
20°
-5°

11

2. Setting up the monitor 322E1C/325E1C/328E1C
20°
-5°

2.3 Remove the Base Assembly for VESA Mounting
Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury.
321E1SC
1. Place the display face down on a smooth surface. Pay attention not to scratch or damage the screen.

Warning
· To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
· Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

2. (1) Use screwdriver to loosen the screw located at the bottom of the base.
(2) Use your fingers to loosen the screw located at the bottom of the base,and remove the base from the stand.
2

1
3

12

2. Setting up the monitor
3. Remove the hinge cover from monitor body by using your fingers.

322E1C/325E1C/328E1C
1. Place the display face down on a smooth surface. Pay attention not to scratch or damage the screen.

4. Use a screwdriver to remove the screws on the arm,and then detach the arm/stand from the monitor.

2. Use screwdriver to loosen the screw located at the bottom of the base,and remove the base from the stand.
1
2

Note This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface. VESA Mounting Screw M4. Always contact manufacturer for wall-mount installation.

3. Remove the hinge cover from monitor body by using your fingers.

100mm 100mm

13

2. Setting up the monitor
4. Use a screwdriver to remove the screws on the arm,and then detach the arm/stand from the monitor.

Note This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface. VESA Mounting Screw M4. Always contact manufacturer for wall-mount installation.

0°

90°

-5°

Display design may differ from those illustrated.

Warning
· To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
· Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

100mm 100mm

Warning:
This product is curve design, when attach / detach the base, place the protective material under the monitor and do not press down the monitor to avoid the damage.
Note Please purchase the appropriate wall mount; otherwise the distance between the back-plug-in signal cable and the wall would be too short.

14

3. Image Optimization
3. Image Optimization
3.1 SmartImage
What is it? SmartImage provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color and sharpness in real time. Whether you’re working with text applications, displaying images or watching a video, Philips SmartImage delivers great optimized monitor performance.
Why do I need it? You want a monitor that delivers optimized display all your favorite types of content, SmartImage software dynamically adjust brightness, contrast, color and sharpness in real time to enhance your monitor viewing experience.
How does it work? SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast, color saturation and sharpness of images to enhance the contents being displayed – all in real time with the press of a single button.
How to enable SmartImage?

321E1SC/322E1C/325E1C 1. Toggle to the left to launch the
SmartImage on screen display. 2. Toggle to the up or down to select
between FPS, Racing, RTS, Gamer 1, Gamer 2, LowBlue Mode and Off. 3. The SmartImage on screen display will remain on screen for 5 seconds or you can also toggle to the left to make confirmation. There are multiple selections: FPS, Racing, RTS, Gamer 1, Gamer 2, LowBlue Mode and Off.

· FPS: For playing FPS (First Person Shooters) games. Improves dark theme black level details.
· Racing: For playing Racing games. Provides fastest response time and high color saturation.
· RTS: For playing RTS (Real Time Strategy) games, a user-selected portion can be highlighted for RTS games (through SmartFrame). The picture quality can be adjusted for the highlighted portion.
· Gamer 1: User’s preference settings saved as Gamer 1.
· Gamer 2: User’s preference settings saved as Gamer 2.

15

3. Image Optimization · LowBlue Mode: LowBlue Mode
for easy on-the-eyes productivity Studies have shown that just as ultra-violet rays can cause eye damage, shortwave length blue light rays from LED displays can cause eye damage and affect vision over time. Developed for wellbeing, Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light. · Off: No optimization by SmartImage.
328E1C 1. Toggle to the left to launch the
SmartImage on screen display. 2. Toggle to the up or down to
select between FPS, Racing, RTS, Gamer 1, Gamer 2, LowBlue Mode, SmartUniformity and Off. 3. The SmartImage on screen display will remain on screen for 5 seconds or you can also toggle to the left to make confirmation. There are multiple selections: FPS, Racing, RTS, Gamer 1, Gamer 2, LowBlue Mode, SmartUniformity and Off.

· FPS: For playing FPS (First Person Shooters) games. Improves dark theme black level details.

· Racing: For playing Racing games. Provides fastest response time and high color saturation.
· RTS: For playing RTS (Real Time Strategy) games, a user-selected portion can be highlighted for RTS games (through SmartFrame). The picture quality can be adjusted for the highlighted portion.
· Gamer 1: User’s preference settings saved as Gamer 1.
· Gamer 2: User’s preference settings saved as Gamer 2.
· LowBlue Mode: LowBlue Mode for easy on-the-eyes productivity Studies have shown that just as ultra-violet rays can cause eye damage, shortwave length blue light rays from LED displays can cause eye damage and affect vision over time. Developed for wellbeing, Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light.
· SmartUniformity: Fluctuations in brightness and color on different parts of a screen are a common phenomenon among LCD displays. Typical uniformity is measured around 75-80%. By enabling Philips SmartUniformity feature, display uniformity is increased to above 95%. This produces more consistent and true images.
· Off: No optimization by SmartImage.

16

3. Image Optimization
3.2 SmartContrast
What is it? Unique technology that dynamically analyzes displayed content and automatically optimizes a LCD monitor’s contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.
Why do I need it? You want the very best visual clarity and viewing comfort for every type of content. SmartContrast dynamically controls contrast and adjusts backlighting for clear, crisp, bright gaming and video images or displays clear, readable text for office work. By reducing your monitor’s power consumption, you save on energy costs and extend the lifetime of your monitor.
How does it work? When you activate SmartContrast, it will analyse the content you are displaying in real time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games.
17

4. AMD FreeSync
4. AMD FreeSync
(321E1SC/322E1C/325E1C)
PC gaming has long been an imperfect experience because GPUs and monitors update at different rates. Sometimes a GPU can render many new pictures during a single update of the monitor, and the monitor will show pieces of each picture as a single image. This is called “tearing.” Gamers can fix tearing with a feature called “v-sync,” but the image can become jerky as the GPU waits on the monitor to call for an update before delivering new pictures.
The responsiveness of mouse input and overall frames per second are reduced with v-sync, too. AMD FreeSync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready, leaving gamers with unbelievably smooth, responsive, tearing-free games.

· AMD Radeon R9 290 · AMD Radeon R9 285 · AMD Radeon R7 260X · AMD Radeon R7 260 Processor A-Series Desktop and Mobility APUs
· AMD A10-7890K · AMD A10-7870K · AMD A10-7850K · AMD A10-7800 · AMD A10-7700K · AMD A8-7670K · AMD A8-7650K · AMD A8-7600 · AMD A6-7400K

Followed by the graphic card that are compatible.
Operating system · Windows 10/8.1/8/7
Graphic Card: R9 290/300 Series & R7 260 Series · AMD Radeon R9 300 Series · AMD Radeon R9 Fury X · AMD Radeon R9 360 · AMD Radeon R7 360 · AMD Radeon R9 295X2 · AMD Radeon R9 290X

18

5. Adaptive Sync
5. Adaptive Sync
(328E1C)
Adaptive Sync
PC gaming has long been an imperfect experience because GPUs and monitors update at different rates. Sometimes a GPU can render many new pictures during a single update of the monitor, and the monitor will show pieces of each picture as a single image. This is called “tearing.” Gamers can fix tearing with a feature called “v-sync,” but the image can become jerky as the GPU waits on the monitor to call for an update before delivering new pictures.
The responsiveness of mouse input and overall frames per second are reduced with v-sync, too. AMD Adaptive SyncTM technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready, leaving gamers with unbelievably smooth, responsive, tearing-free games.

· AMD Radeon R9 290 · AMD Radeon R9 285 · AMD Radeon R7 260X · AMD Radeon R7 260 Processor A-Series Desktop and Mobility APUs
· AMD A10-7890K · AMD A10-7870K · AMD A10-7850K · AMD A10-7800 · AMD A10-7700K · AMD A8-7670K · AMD A8-7650K · AMD A8-7600 · AMD A6-7400K

Followed by the graphic card that are compatible.

Operating system · Windows 10/8.1/8/7
Graphic Card: R9 290/300 Series & R7 260 Series · AMD Radeon R9 300 Series · AMD Radeon R9 Fury X · AMD Radeon R9 360 · AMD Radeon R7 360 · AMD Radeon R9 295X2 · AMD Radeon R9 290X
19

6. Technical Specifications
6. Technical Specifications

Picture/Display Monitor Panel Type Backlight Panel Size Aspect Ratio Pixel Pitch Contrast ratio (typical)
Optimum Resolution
Viewing Angle Picture Enhancement Display Colors
Vertical Refresh Rate
Horizontal Frequency

VA W-LED system
31.5″ W (80cm)
16:9 321E1SC/322E1C: 0.364 x 0.364mm 325E1C: 0.272 x 0.272mm 328E1C: 0.182 x 0.182mm 321E1SC/322E1C/325E1C: 3000:1 328E1C: 2500:1 321E1SC/322E1C:
1920 x 1080 @ 60Hz
325E1C: 1920 x 1080 @ 60Hz(Analog), 2560 x 1440 @ 60Hz(Digital)
328E1C: 3840 x 2160 @ 60Hz
178° (H) / 178° (V) @ C/R > 10 (typ.)
SmartImage
321E1SC/322E1C/325E1C: 16.7M 328E1C: 1.07B 321E1SC:
48Hz – 75Hz(VGA, HDMI, AMD FreeSync for HDMI)
322E1C/325E1C: 48Hz – 75Hz(VGA, HDMI, DP, AMD FreeSync for HDMI, AMD FreeSync for DP)
328E1C: 48Hz – 60Hz (HDMI, DP, Adaptive Sync for HDMI, Adaptive Sync for DP)
321E1SC: 30KHz – 85KHz(VGA, HDMI, AMD FreeSync for HDMI)
322E1C: 30KHz – 85KHz(VGA, HDMI, DP, AMD FreeSync for HDMI, AMD FreeSync for DP)
325E1C: 30KHz – 114KHz(VGA, HDMI, AMD FreeSync for HDMI), 114KHz – 114KHz (DP, AMD FreeSync for DP)
328E1C: 30KHz – 83KHz (Digital),30KHz – 85KHz (HDMI, DP,
Adaptive Sync for HDMI, Adaptive Sync for DP)

20

6. Technical Specifications

Color gamut sRGB LowBlue Mode Flicker Free AMD FreeSync Adaptive Sync Delta E SmartUniformity Connectivity
Signal Input
Audio In/Out Input Signal Convenience Built-in speaker
OSD Languages
Other Convenience Plug & Play Compatibility Stand Tilt

Yes (325E1C/328E1C) Yes Yes Yes Yes (321E1SC/322E1C/325E1C) Yes (328E1C) Yes (328E1C) Yes (328E1C)
321E1SC: Analog: VGA; Digital,HDCP: HDMI 1.4
322E1C/325E1C: Analog: VGA; Digital,HDCP: HDMI 1.4, DisplayPort 1.2
328E1C: Digital,HDCP: HDMI 2.0 x 2, DisplayPort 1.2
328E1C: PC audio-in, headphone out 321E1SC/322E1C/325E1C: Audio out Separate Sync, Sync on Green
3 W x 2 (328E1C) English, German, Spanish, Greek, French, Italian, Hungarian, Dutch, Portuguese, Brazil Portuguese, Polish, Russian, Swedish, Finnish, Turkish, Czech, Ukranian, Simplified Chinese, Traditional Chinese, Japanese, Korean Kensington Lock, VESA mount (100 x 100mm)
DDC/CI, Mac OSX, sRGB, Windows 10/8.1/8/7
-5° / +20°

321E1SC Power
Consumption
Normal Operation Sleep (Standby mode) Off mode
Heat Dissipation*
Normal Operation Sleep (Standby mode)

AC Input Voltage at 100VAC , 50Hz 36.90 W (typ.) <0.5 W (typ.) <0.3 W (typ.) AC Input Voltage at 100VAC , 50Hz 125.94 BTU/hr (typ.) <1.71 BTU/hr (typ.)

AC Input Voltage at 115VAC , 60Hz 37.00 W (typ.) <0.5 W (typ.) <0.3 W (typ.) AC Input Voltage at 115VAC , 60Hz 126.28 BTU/hr (typ.) <1.71 BTU/hr (typ.)

AC Input Voltage at 230VAC , 50Hz 37.10 W (typ.) <0.5 W (typ.) <0.3 W (typ.) AC Input Voltage at 230VAC , 50Hz 126.62 BTU/hr (typ.) <1.71 BTU/hr (typ.)

21

6. Technical Specifications Off mode Power LED indicator Power Supply
322E1C Power
Consumption Normal Operation Sleep (Standby mode) Off mode Heat Dissipation
Normal Operation Sleep (Standby mode) Off mode Power LED indicator Power Supply 325E1C Power
Consumption Normal Operation Sleep (Standby mode) Off mode Heat Dissipation
Normal Operation Sleep (Standby mode) Off mode Power LED indicator

<1.02 BTU/hr

(typ.)

On mode: White, Standby/Sleep mode: White

(blinking)

Built-in, 100-240VAC, 50-60Hz

AC Input

Voltage at

100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz

40.50 W (typ.) 40.60 W (typ.) 40.70 W (typ.)

<0.3 W (typ.)

AC Input

Voltage at

100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz

138.23 BTU/hr (typ.)

138.57 BTU/hr (typ.)

138.91 BTU/hr (typ.)

<1.02 BTU/hr

(typ.)

<1.02 BTU/hr

(typ.)

On mode: White, Standby/Sleep mode: White

(blinking)

Built-in, 100-240VAC, 50-60Hz

AC Input

Voltage at

100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz

47.20 W (typ.) 47.30 W (typ.) 47.40 W (typ.)

<0.3 W (typ.)

AC Input

Voltage at

100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz

161.09 BTU/hr (typ.)

161.43 BTU/hr (typ.)

161.77 BTU/hr (typ.)

<1.02 BTU/hr

(typ.)

<1.02 BTU/hr

(typ.)

On mode: White, Standby/Sleep mode: White

(blinking)

22

6. Technical Specifications Power Supply
328E1C Power
Consumption
Normal Operation Sleep (Standby mode) Off mode
Heat Dissipation*
Normal Operation Sleep (Standby mode)
Off mode
Power LED indicator Power Supply Dimension Product with stand (WxHxD) Product without stand (WxHxD) Product with packaging (WxHxD) Weight
Product with stand
Product without stand
Product with packaging
Operating Condition Temperature range (operation)

Built-in, 100-240VAC, 50-60Hz

AC Input

Voltage at

100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz

61.81 W (typ.)

61.08 W (typ.) 60.09 W (typ.)

<0.5 W (typ.)

<0.3 W (typ.)

AC Input

Voltage at

100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz

210.96 BTU/hr (typ.)

208.46 BTU/hr 205.09 BTU/hr

(typ.)

<1.71 BTU/hr

(typ.)

<1.02 BTU/hr

(typ.)

On mode: White, Standby/Sleep mode: White

(blinking)

Built-in, 100-240VAC, 50-60Hz

321E1SC: 709 x 520 x 248 mm 322E1C/325E1C/328E1C: 709 x 523 x 281 mm
709 x 425 x 88 mm
321E1SC: 800 x 616 x 224 mm 322E1C/325E1C/328E1C: 800 x 625 x 236 mm
321E1SC: 7.68 kg 322E1C: 7.10 kg 325E1C: 7.34 kg 328E1C: 7.71 kg 321E1SC: 6.26 kg 322E1C: 6.28 kg 325E1C: 6.52 kg 328E1C: 6.89 kg 321E1SC: 10.60 kg 322E1C: 10.01 kg 325E1C: 10.25 kg 328E1C: 10.51 kg

0°C to 40 °C 23

6. Technical Specifications
Relative humidity (operation) Atmospheric pressure (operation) Temperature range (Non-operation) Relative humidity (Non-operation) Atmospheric pressure (Non-operation)
Environmental ROHS Packaging Specific Substances Cabinet Color Finish

20% to 80% 700 to 1060hPa -20°C to 60°C 10% to 90% 500 to 1060hPa
YES 100% recyclable 100% PVC BFR free housing
White/Black Textured

Note
1. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
2. SmartUniformity and Delta E information sheets are included in the box.

24

6. Technical Specifications
6.1 Resolution & Preset Modes
Maximum Resolution
321E1SC/322E1C: 1920 x 1080@60Hz (analog input) 1920 x 1080@75Hz (digital input)
325E1C: 1920 x 1080@60Hz (analog input) 2560 x 1440@75Hz (digital input)
328E1C: 3840×2160@60Hz (digital input)
Recommended Resolution 321E1SC/322E1C:
1920 x 1080@60Hz (digital input) 325E1C:
1920 x 1080@60Hz (analog input) 2560 x 1440@60Hz (digital input) 328E1C: 3840×2160@60Hz (digital input)

321E1SC/322E1C:

H. freq (kHz) 31.47 31.47 35.00 37.86 37.50 37.88 46.88 48.36 60.02 63.89 79.98 55.94 70.64 65.29 67.50 83.89

Resolution V. freq (Hz)

720×400 640×480 640×480 640×480 640×480 800×600 800×600 1024×768 1024×768 1280×1024 1280×1024 1440×900 1440×900 1680×1050 1920×1080 1920×1080

70.09 59.94 66.67 72.81 75.00 60.32 75.00 60.00 75.03 60.02 75.03 59.89 74.98 59.95 60.00 74.97

25

6. Technical Specifications 325E1C:

H. freq (kHz) 31.47 31.47 35.00 37.86 37.50 37.88 46.88 48.36 60.02 44.77 63.89 79.98 55.94 70.64 65.29 67.50

Resolution V. freq (Hz)

720 x 400 640 x 480 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 1024 x 768 1024 x 768 1280x 720 1280 x 1024 1280 x 1024 1440 x 900 1440 x 900 1680 x 1050 1920 x 1080

70.09 59.94 66.67 72.81 75.00 60.32 75.00 60.00 75.03 59.86 60.02 75.03 59.89 74.98 59.95 60.00

328E1C:
H. freq (kHz) 31.47 31.47 35.00 37.86 37.50 37.88 46.88 48.36 60.02 44.77 63.89 79.98 55.94 70.64 65.29 67.50 67.50 135.00 133.29

Resolution V. freq (Hz)

720 x 400 640 x 480 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 1024 x 768 1024 x 768 1280x 720 1280 x 1024 1280 x 1024 1440 x 900 1440 x 900 1680 x 1050 1920 x 1080 3840 x 2160 3840 x 2160 1920×2160

70.09 59.94 66.67 72.81 75.00 60.32 75.00 60.00 75.03 59.86 60.02 75.03 59.89 74.98 59.95 60.00 30.00 60.00 59.99

Note Please notice that your display works best at native resolution of 321E1SC/322E1C: 1920×1080@60Hz 325E1C: 1920×1080@60Hz(analog input)&2560×1440@60Hz(digital input) 328E1C: 3840×2160@60Hz. For best display quality, please follow this resolution recommendation.

26

7. Power Management
7. Power Management

If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will ‘wake up’ automatically. The following table shows the power consumption and signaling of this automatic power saving feature:

321E1SC:

Power Management Definition

VESA Mode

Video H-sync

V-sync

Power Used LED Color

Active ON Yes

Yes

37.00 W (typ.) 43.70 W(Max.)

White

Sleep (Standby OFF No
mode)

No

0.5 W (typ.)

White (blink)

Off mode OFF

–

0.3 W (typ.)

OFF

322E1C:

Power Management Definition

VESA Mode

Video H-sync

V-sync

Power Used LED Color

Active ON Yes

Yes

40.60 W (typ.) 50.40 W(Max.)

White

Sleep (Standby OFF No
mode)

No

0.3 W (typ.)

White (blink)

Off mode OFF

–

0.3 W (typ.)

OFF

328E1C:

Power Management Definition

VESA Mode

Video H-sync V-sync

Power Used LED Color

Active ON Yes

Yes

61.08 W (typ.) 83.29 W(Max.)

White

Sleep (Standby OFF No
mode)

No

0.5 W (typ.)

White (blink)

Off mode OFF

–

0.3 W (typ.)

OFF

The following setup is used to measure power consumption on this monitor.

· Native resolution: 321E1SC/322E1C: 1920×1080 325E1C: 1920×1080(analog input)&2560×1440(digital input) 328E1C: 3840×2160
· Contrast: 50% · Brightness: 90% · Color temperature: 6500k with full
white pattern

Note This data is subject to change without notice.

325E1C:

Power Management Definition

VESA Mode

Video H-sync

V-sync

Power Used LED Color

Active ON Yes

Yes

47.30 W (typ.) 60.50 W(Max.)

White

Sleep (Standby OFF No
mode)

No

0.3 W (typ.)

White (blink)

Off mode OFF

–

0.3 W (typ.)

OFF

27

8. Customer care and warranty
8. Customer care and warranty
8.1 Philips’ Flat Panel Monitors Pixel Defect Policy
Philips strives to deliver the highest quality products. We use some of the industry’s most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others. This policy is valid worldwide.
subpixel

together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.
Types of Pixel Defects Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of sub pixel defects within each category.
Bright Dot Defects Bright dot defects appear as pixels or sub pixels that are always lit or ‘on’. That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern. There are the types of bright dot defects.
One lit red, green or blue sub pixel.

pixel
Pixels and Sub pixels A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels

Two adjacent lit sub pixels:
– Red + Blue = Purple – Red + Green = Yellow – Green + Blue = Cyan (Light Blue)

28

8. Customer care and warranty

Three adjacent lit sub pixels (one white pixel).
Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub pixels that are always dark or ‘off’. That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects.

Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.
29

8. Customer care and warranty
BRIGHT DOT DEFECTS 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects Total bright dot defects of all types
BLACK DOT DEFECTS 1 dark subpixel 2 adjacent dark subpixels 3 adjacent dark subpixels Distance between two black dot defects Total black dot defects of all types
TOTAL DOT DEFECTS Total bright or black dot defects of all types
Note 1 or 2 adjacent sub pixel defects = 1 dot defect

ACCEPTABLE LEVEL 2 1 0
15mm 3
ACCEPTABLE LEVEL 5 or fewer 2 or fewer 1 5mm 5 or fewer
ACCEPTABLE LEVEL 5 or fewer

30

8. Customer care and warranty
8.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your region, please visit www.philips.com/support website for details or contact your local Philips Customer Care Center.

For Warranty Period please refer to Warranty Statement in Important Information Manual.

For extended warranty, if you would like to extend your general warranty period, an Out of Warranty service package is offered via our Certified Service Center.

If you wish to make use of this service, please be sure to purchase the service within 30 calendar days of your original purchase date. During the extended warranty period, the service includes pickup, repair and return service, however the user will be responsible for all costs accrued. If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package, we will find alternative solutions for you, if possible, up to the extended warranty period you have purchased.

Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details.

Philips Customer Care Center number listed below.

Local Standard Warranty Period Depend on different Regions

Extended Warranty Period Total Warranty Period

+ 1 Year

Local Standard warranty period +1

+ 2 Years

Local Standard warranty period +2

+ 3 Years

Local Standard warranty period +3

**Proof of original purchase and extended warranty purchase required.

Note Please refer to important information manual for regional service hotline, which is available on the Philips website support page.

31

9. Troubleshooting & FAQs
9. Troubleshooting & FAQs
9.1 Troubleshooting
This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.
Common Problems
No Picture (Power LED not lit) · Make sure the power cord is
plugged into the power outlet and into the back of the monitor. · First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.
No Picture (Power LED is White) · Make sure the computer is turned
on. · Make sure the signal cable is
properly connected to your computer. · Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable. · The Energy Saving feature may be activated
Screen says

· Check to see if the monitor cable has bent pins.
· Make sure the computer is turned on.
AUTO button doesn’t function · The auto function is applicable only
in VGA-Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.
Note The Auto Function is not applicable in DVI-Digital mode as it is not necessary.
Visible signs of smoke or sparks · Do not perform any troubleshooting
steps · Disconnect the monitor from mains
power source immediately for safety · Contact with Philips customer
service representative immediately.
Imaging Problems
Image is not centered · Adjust the image position using
the “Auto” function in OSD Main Controls. · Adjust the image position using the Phase/Clock of Setup in OSD Main Controls. It is valid only in VGA mode.
Image vibrates on the screen · Check that the signal cable is
properly securely connected to the graphics board or PC.
Vertical flicker appears

· Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

· Adjust the image using the “Auto” function in OSD Main Controls.
· Eliminate the vertical bars using the Phase/Clock of Setup in OSD

32

9. Troubleshooting & FAQs
Main Controls. It is valid only in VGA mode.
Horizontal flicker appears
· Adjust the image using the “Auto” function in OSD Main Controls.
· Eliminate the vertical bars using the Phase/Clock of Setup in OSD Main Controls. It is valid only in VGA mode.
Image appears blurred, indistinct or too dark · Adjust the contrast and brightness
on On-Screen Display.
An “after-image”, “burn-in” or “ghost image” remains after the power has been turned off. · Uninterrupted display of still or static
images over an extended period may cause “burn in”, also known as “after- imaging ” or “ghost imaging”, on your screen. “Burn-in”, “afterimaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology. In most cases, the “burned in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off. · Always activate a moving screen saver program when you leave your monitor unattended. · Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content. · Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear

and cannot be repaired. The damage mentioned above is not covered under your warranty.
Image appears distorted. Text is fuzzy or blurred. · Set the PC’s display resolution
to the same mode as monitor’s recommended screen native resolution.
Green, red, blue, dark, and white dots appears on the screen · The remaining dots are normal
characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The “power on” light is too strong and is disturbing · You can adjust “power on” light
using the power LED Setup in OSD main Controls.
For further assistance, refer to the Service contact information listed in Important information manual and contact Philips customer service representative.
Functionality different according to display.

33

9. Troubleshooting & FAQs
9.2 General FAQs
Q1: When I install my monitor what should I do if the screen shows ‘Cannot display this video mode’?
Ans.: Recommended resolution for this monitor: 321E1SC/322E1C: 1920×1080@60Hz 325E1C: 1920×1080@60Hz(analog input)&2560×1440@60Hz(digital input) 328E1C: 3840×2160@60Hz.
· Unplug all cables, then connect your PC to the monitor that you used previously.
· In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the ‘Settings’ tab. Under the setting tab, in box labelled ‘desktop area’, move the sidebar to 321E1SC/322E1C: 1920×1080 325E1C: 1920×1080(analog input)&2560×1440(digital input) 328E1C: 3840×2160 pixels.
· Open ‘Advanced Properties’ and set the Refresh Rate to 60Hz, then click OK.
· Restart your computer and repeat step 2 and 3 to verify that your PC is set at 321E1SC/322E1C: 1920×1080@60Hz 325E1C: 1920×1080@60Hz(analog input)&2560×1440@60Hz(digital input) 328E1C: 3840×2160@60Hz.
· Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.
· Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.:

Recommended refresh rate in LCD monitors is 60Hz, In case of any disturbance on screen, you can set it up to 75Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files? How do I install the drivers (.inf and .icm)?

Ans.:

These are the driver files for your monitor. Your computer may ask you for monitor drivers (.inf and .icm files) when you first install your monitor. Follow the instructions in your user manual, monitor drivers (.inf and .icm files) will be installed automatically.

Q4: How do I adjust the resolution?

Ans.:

Your video card/graphic driver and monitor together determine the available resolutions. You can select the desired resolution under Windows® Control Panel with the “Display properties”.

Q5: What if I get lost when I am making monitor adjustments via OSD?

Ans.: Simply press the OK button, then select ‘Reset’ to recall all of the original factory settings.

Q6: Is the LCD screen resistant to scratches?

Ans.:

In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty conditions.

Q7: How should I clean the LCD surface?

34

9. Troubleshooting & FAQs

Ans.:

For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.

Q8: Can I change the color setting of my monitor?

Ans.: Yes, you can change your color setting through OSD control as the following procedures,
· Press “OK” to show the OSD (On Screen Display) menu

· Press “Down Arrow” to select the option “Color” then press “OK” to enter color setting, there are three settings as below.

1. Color Temperature: With settings in the 5000K range the panel appears “warm, with a redwhite color tone”, while a 11500K temperature yields “cool, bluewhite toning”.

2. sRGB: this is a standard setting for ensuring correct exchange of colors between different device (e.g. digital cameras, monitors, printers, scanners, etc)

3. User Define: the user can choose his/her preference color setting by adjusting red, green blue color.

Note A measurement of the color of light radiated by an object while it is being heated. This measurement is expressed in terms of absolute scale, (degrees Kelvin). Lower Kevin temperatures such as 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K.

Q9: Can I connect my LCD monitor to any PC, workstation or Mac?

Ans.:

Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information.

Q10: Are Philips LCD monitors Plugand- Play?

Ans.: Yes, the monitors are Plug-andPlay compatible with Windows 10/8.1/8/7, Mac OSX.

Q11: What is Image Sticking, or Image Burn-in, or After Image, or Ghost Image in LCD panels?

Ans.:

Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen. “Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology. In most cases, the “burned in” or “atter- imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off. Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

Warning Severe”burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

35

9. Troubleshooting & FAQs

Q12: Why is my Display not showing sharp text, and is displaying jagged characters?

Ans.:

Your LCD monitor works best at its native resolution of 321E1SC/322E1C: 1920×1080@60Hz 325E1C: 1920×1080@60Hz(analog input)&2560×1440@60Hz(digital input) 328E1C: 3840×2160@60Hz. For best display, please use this resolution.

Q13: How to unlock/lock my hot key?

Ans.:

Please press

for 10

seconds to unlock/lock the hot

key, by doing so, your monitor

pops out “Attention” to show

the unlock/lock status as shown

below illustrators.

Q14: Where can I find Important Information manual mentioned in EDFU? Ans.: Important Information manual can be download on the Philips website support page.

36

2019 © TOP Victory Investments Ltd. All rights reserved.
This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.
Specifications are subject to change without notice.
Version: M1321ECE1T