FIRE CAM Oncall V2 Body Worn Camera User Manual

June 4, 2024
FIRE CAM

FIRE CAM Oncall V2 Body Worn Camera

About this Guide
The content in this document is for information purpose and is subject to change without prior notice. We have made every effort to ensure that this User Guide is accurate and complete.
However, no liability is assumed for any errors or omissions that may have occurred.
The manufacturer reserves the right to change the technical specification and accessories without prior notice.

Caution

  • Do not expose battery being placed in high temperature environment. If battery leaks or bulges, stop to use.
  • Risk of explosion if battery is placed by an incorrect type.
  • Dispose of used batteries according to the instructions.
  • Never replace the battery on your own. Doing so may cause the damage or explosion. Please have the dealer do it for you.
  • Do not put the LCD display or lens under the sunshine.

Note

  • A specific emission frequency may influence the image quality.
  • Please try a few times of video-taking test before you formally use this product in order to be familiar with this product.
  • Always full charge the battery before use.
  • Never dismantle, crush, or pierce the product, or allow the product to short-circuit. Please persuade for professional assistance if the product  doesn’t work properly.
  • Before you start using this product, it is assumed that you agree to the above statement.

This camera is new generation video recorder of High Efficiency video coding (HEVC, H.265) and low power consumption. If you record videos by using H.265 coding format, it is suggested to download Media Player Codec Pack (check below link) to assist to play back H.265 videos on windows Media Player.
https://www.mediaplayercodecpack.com/

Introduction

Thank you for purchasing this product. This camera is specially designed for video recording, audio recording and photo shooting. Please read the user manual before you start to use it.
Important information: before you start to use this device, please connect it to computer through auxiliary USB cable, camera will require password in the LCD screen. Press OK button six times to access camera folders. Copy BodyCam PC Software from camera folder to your computer for to change camera settings from your computer. You can also access camera settings on the camera LCD menu screen (Page 8).
NOTE: BodyCam PC software will be deleted if you format the camera storage.

Box contents

  •  Body Camera
  • USB Cable
  • Wall Charger
  • Rotatable Epaulette Clip
  • Rotatable Crocodile Clip
  • User Manual QR code

Product Overview

Item Description
1. Status Indicator LED Still Green: camera is in standby mode

(Power on but not recording)
Still Red: camera is on pre-recording mode
Flashing Red: camera is recording video Flashing Red and Green: camera is recording audio only
Flashing Red Once: camera is taking photo
2. Charging Indicator LED| Still Blue: Charging Status
Still White: Camera is fully charged
3. Light

Sensor

| Detect changes of light and turn on/off IR for low-light recording automatically

4. Infrared LED

| Providing infrared light compensation in low light conditions, to help camera record good quality video with clear face view up to 10 meters
5. White Light| Hold Fn button to turn on/off white light
6. Lens| Capture high resolution images/videos
7. USB Port &Reset Button| USB port is for power charging or data transmission; Reset camera when camera has operation error
8. Snapshot

Button

| Press to take photo in standby mode or in video recording mode
9. Audio Button| Press to start/stop audio recording
10. LCD Screen| View camera status and playback recorded files
11.Scroll Up Button| a)  In Menu or Playback mode, press to scroll up previous page or file

b)  In standby or video recording or playback photo mode, hold to zoom out

c)  In playback mode, press to rewind video

12. OK Button| a)  In menu set-up or playback file type (video, photo and audio) selection, press to make a selection

b)  In standby mode, press to review files

c)  In playback mode, press to pause/resume video or audio playback

d)  In video or audio recording mode, hold to lock the file

e)  In video or audio recording mode, press to mark

the important file

13. Menu & Scroll Down Button| a)  In standby mode, press to enter menu set- up

b)  In Menu or Playback mode, press to scroll down next page or file

c)  In standby or video recording or playback photo mode, hold to zoom in

d)  In playback mode, press to fast forward video

14. Video Recording Button

| a)  In power-on mode, press to start/stop recording

b)  In audio recording, press to switch to video recording and keep the audio file

c)  In power-off mode, hold for 3 seconds to power

on camera and execute video recording function.

15. Fn Button|

a)  Press to turn on/off IR light

b)  Hold to turn on/off white light.

16. Power Button| a)  Hold 3 seconds to power on/off camera

b)  In power-on mode, press to turn on/off LCD .

c)  Press to exit to previous interface when navigating setting or playing back files

LCD Interface:

Main Menu Optional Detail

To enter the setting menu:

  1. Press Menu button and then enter the password.

  2. Enter the password by the following commands:
    Press Scroll Up button to change the character to the previous letter or number.
    Press Menu button to change the character to the next letter or number.
    Press OK button to confirm and move to the next character
    PS: The default password is 000000.

  3. After selecting the last character, press OK button to enter the setting menu.
    To navigate the settings menu:
    Press Scroll Down button to select next setting or option.
    Press Scroll Up button to select the previous setting or option.
    Press OK button to move to confirm your selection or enter the sub-menu.
    Press Power button to return to the previous menu.

Following is a list of the available settings and options.

Setting Description Options
2560×14 40 30P
Video Resolution The video resolution 2304×12 96 30P

1920×10 80 30P
1280×720 30P
| | 848×480 30P
| | 5M (3008×1692
| | 16:9)
| | 12M (4608×2592
| | 16:9)
Photo Resolution| The photo resolution| 20M (5984×3366 16:9)
| | 25M (6656×3744
| | 16:9)
| | 30M (7296×4104
| | 16:9)
Burst| The number of images captured in a row when you take a photo.| Off, 2, 3, 5, 6, 8, 10, 15, 20
Dewarp| When on, video distortion correction will be corrected, increases power consumption.| Off, On
Self Timer| The time camera waits until taking a photo after you press Snapshot button.| Off, 5 secs, 10 secs, 20 secs, 30 secs, 1 min
Quality| The quality of the video .| S. Fine , Fine , Norma l
Pre-record| When on a certain t i m e (depends on video resolution) will be combined into the recorded video prior to record button pressed to start recording. When off, video start when the Record button pressed to start recording.| Off, On
Post Record| The amo unt of the time the camera waits to stop reco rdi ng video after you press the Record button.| Off, 5 sec, 1 minute, 10 mi ns, 20 mi ns, 35 mins
Car DV Mode| When on, camera will power up and start rec ording whe n plugged into power source and vehicle started. Camera will stop recording and power off when vehicle  is  turned  off  or unplugged from power source.| Off, On
Loop Recording| When on, ca mera will overwrite the oldest video file with the most current video file o nce its memory is full. This setting can be selected only whe n car DVR mode is on.| Off, On
Split Time| While recording video, the camera will automatically split its recording into files of this length.| 1 mi n, 3 mi ns, 5 mins, 10 mi ns, 15 mi ns, 20 mins, 30 mi ns, 45 mins
Slideshow| When on, viewing photo fi le will start a slideshow where each photo will be shown for around 5 seconds.| Off, On
Infrared| When set to manual, you will need to press F n button to turn IR LEDs on/off. When set to Auto, these lights will activate automatically based on the light sensor’s reading.| Manual, Auto
Motion Detect| When o n, camera will start re cording when front movement is detected by the lens.| Off, On

Record Warning

| When on, you will hear a voice confirma tio n when yo u start recording. When off, voice confirmation is disabled.| Off, On
Video Mute| When on, there is no audio in the video. When off, audio is on in the video| Off, On
Language| The language of the text in camera interface| English,

Screen Saver| The amount of the time the camera can be idle before deactivating the display to conserve power.| Off, 30 secs, 1 min, 3 mins, 5 mi ns
LCD Brightness| Screen lighting to view| High, Medium, Low
Auto Power off| The amount of the time the camera can be idle before powering off.| Off, 30 secs, 1 min, 3 mins, 5 mi ns
LED Light| When on, indicator LED will tell the status of the camera; W he n off, camera is entering covert mode| On, Off
White Led| White Led light to offer light source| Off, On

Key Tone

| When on, camera will play a tone each time you press a button. When off, tone is disabled .|

On, Off

Volume| The volume of camera speaker. This affects the loudness of video playback, audio playback, the key tone, record warning, and any other sounds played by camera. This doesn’t affect the volume of the recorded video or audio files themselves.| 0-12 Default 12
Coding Format| The coding format of video fi les| H.264 , H.265
Time Setup| Adjust time to real location| yyyy/mm/dd hh/mm
ID Setting| User can set Device ID a nd Officer ID| Alp hanume riccharacters
Password| If pas sword is on, user needs to enter password to get access to setting and connection to PC| On, Off
Change User Password| Password can be set or changed| Alphanumeric characters
Default Setting| Use this to return camera to its original settings. This does not erase the memory| O (Yes), X (No)
FW Name| Firmware version|

Operation

Power on/off

Hold Power button for 3 seconds to start up and enter standby
mode; In any mode with holding Power button for 3 seconds, camera will shut down.
PS: in standby / video recording / audio recording mode, press power button , screen saver can be on/off.

Audio recording

In standby mode, press audio Recording Button for audio recording. Camera will beep and LED indicator on the top will flash red and green.
Press again audio Recording Button to stop audio recording and save the file.
In audio recording mode, press OK button to mark the important file, and the yellow star icon will appear on the right side of the screen.

Photo shooting

In standby mode, press photo button to take photos.

Video recording

In standby mode, press video Recording Button to start video recording. Camera will beep and LED indicator on the top will flash red.
Press again video Recording Button to stop video recording and save the file.
In video recording mode, press OK button to mark the important file, and the yellow star icon will appear on the right side of the screen.

One-button video recording

In power-off mode, hold video Recording Button for three seconds for powering on the camera and start video recording immediately.

PIV (picture in video)

In video recording mode, press photo button to capture photo.

Zoom

In standby or video recording mode, hold Scroll Up button and scroll down button to zoom in and out the image.

IR night vision

Under dark circumstances, infrared LED will help to record clear image or video.
In standby mode, PRESS Menu button to navigate. Find option【Infrared】, PRESS OK button to enter sub-menu: Manual & Auto, press OK button to select.

  1. Auto infrared mode:
    In low light situations (1 Lux), 4 IR LEDs will be turned on automatically, camera switches on infrared filter lens, video image turn black and white. Otherwise, when circumstance brightness grew up, IR LED turns off, and image becomes colorful again.

  2. Manual infrared mode:
    When night vision is needed, press infrared light button to switch to Infrared mode, IR LEDs will be turned on, black and white image. press this button again to turn off IR LEDs, image becomes colorful.

White LED

In standby or video recording mode, hol d Fn button to turn on/off white LED.

Playback

In standby mode, press OK button to enter playback mode. There are
Video, Photo and Audio options. Press Photo button to select, and press OK button to confirm the selection.

  1. In video file playback mode, PRESS OK button to pause/resume playback; PRESS scroll-Up button to rewind, PRESS Scroll-down button to fast forward, then PRESS OK button to play normally. You can fast forward or rewind 2x, 4x, 8x, 16x, 32x, 64x.
  2. In photo file playback mode, hold scroll-Up button and Scroll-down button to zoom in and out the image. Adjustable is X1.0~X10.0. In the zoom in and out image, press scroll -Up button and Scroll-down button to move the image to right or left side.
 Reset

In any case the camera is frozen, use a pin to reset and restart the
camera. Reset button is inside USB port.

Device ID/ User ID

In standby mode, PRESS Menu button to enter settings. Find [ID setting], PRESS OK button to select, then the Device & Person SN interface will show up, 5 characters for device ID and 6 characters for person ID.
PRESS scroll-Up button or Scroll-down button to choose a character, then PRESS OK button to select.

Time Setting

In standby mode, PRESS Menu button to enter settings. Find Time bar, for example, 2008/02/02 07:40. PRESS OK button and enter the password, then users can change the date and time. Press scroll-Up button or Scroll-down button to choose a character, then PRESS OK button to select.

USB Driver video/picture/audio files can only be deleted on your PC/laptop.
After being connected to PC, password interface shows up, please enter the password (default password is 000000) Press the (ok) button 6 times, the camera will be recognized by the computer as Extra drive. User can go to camera folder and delete those files not needed.

Charging

When camera battery is low, the battery icon will flash in the display, and you will hear a alert tone. When this happens, charge the camera.
While camera is charging, indicator light is still blue and will turn still white after camera is fully charged. It will take approximately 4 hours to fully charge the camera.
Charging methods:
Use a USB cable to connect camera’s USB port to a USB port on your computer (powered on) or USB power adapter (connect to a power outlet)

Camera setting through Camera Manager

Camera settings can be changed within the camera LCD screen menu (page 8) or by Camera Manager on a PC. Please check page 3 for instructions to access the BodyCam PC Software fol der stored in the camera files.

  1. Connect camera to PC. Op en Camera Manager on PC and enter password, Click Connect and the Login. (Default password is 000000)

  2. “Get” will show current camera settings. Choose target setting and click “Set ”, then setting is changed.

  3. Advanced feature option, click “Enter U Disk” (upper right corner) to make camera to be recognized by PC as a folder instead of USB device.

IMPORTANT INFORMATION

The clips and attachment studs rotate 360 degrees –
The crocodile clip, epaulette clip, chest harness and shoulder harness attachment studs ALL turn 360 degrees. Slot the clip into the back of the camera then turn the clip vertically. Or you can slot the clips into the back of the body camera first, then attach the body camera to the chest or shoulder harness, then turn the body camera vertically.

  • Reset device-
    To reset the device, use a small needle to jab the reset button. The reset button is located next to the USB port.

  • Delete files –
    You can only delete the recorded files from a computer. This is to stop people from getting rid of the evidence straight from the device itself. To delete the files from your computer, right click, and then delete them.

  • Product warranty –
    We offer a 12-month warranty on the body camera. This warranty covers faults that were caused by the manufacturer. If the fault was caused by the customer, then the warranty will be void.

  • USB cable –
    Please only use the USB cable provided in the product box. Using other USB cables might cause damage to the body camera.

  • Attention –
    Please charge camera fully after camera is left without working for long time.
    Please keep camera bottom away from water to avoid short circuit or oxidation.
    Please don’t disassemble camera without authorized instruction.

Contact Fire Cam Support for questions: support@firecam.com
618-416-8390, M-F, 9-5 Central
For Warranty Information:
https://firecam.com/fire-cam-warranty/

References

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