RENPHO ES-WBE28 Body Composition Scale User Guide

: June 9, 2024
: Renpho

Table of Contents

Caution
App Guides
Important
Customer Service
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

RENPHO ES-WBE28 Body Composition Scale User Guide

RENPHO is committed to our environment. To reduce paper usage, please scan the QR Code or enter the following URL to download the full version of the electronic User Manual:

https://renpho.com/pages/body-composition-scale-manual

Model: ES-WBE28/ES-BR001/R-A003 Body Composition Scale

Caution

When using the digital scale, certain basic safety precautions must be followed, including the following:

The WiFi-Bluetooth dual-mode scale should not be used to diagnose or
treat any medical condition. You should consult a doctor before undertaking any diet or exercise program.
If you are pregnant or suffer from Osteoporosis or have a pacemaker or other internal device, you should not use the body fat function of this smart scale. All body composition data is for reference and should not be used as a substitute for advice from a licensed health care professional.
If the scale malfunctions, first check the battery power. Replace the batteries if necessary.
Check the device before each use. Do not use the device if damaged. The continuous use of a damaged unit may cause injury or inaccurate results.
Please keep the scale dry. Take caution when using the scale on wet and slippery surfaces.
The scale is fragile, and please handle it with care.
This scale is a high-precision measuring device. Never jump on, stomp on, or disassemble the scale. Handle it carefully to avoid breakage.
The scale is not waterproof; never immerse the scale in water. To clean the surface, use a damp cloth or glass cleaner. Do not use soap or other chemical cleaning agents.
When pairing the scale with your smartphone for the first time, please enable Bluetooth. After finishing the first measurement, it will ask you whether you need to pair the scale via WiFi. Once you pair the scale via WiFi, you could always choose WiFi or Bluetooth to sync the data.

Before first use: Install batteries:

Installations batteries

Install the AAA batteries correctly; they are included in the package.

Note

To prevent possible leakage, do not mix old and new batteries or different compositions/ brands.
The original batteries provided are NOT rechargeable. DO NOT attempt to charge the batteries.
If “LO” appears on the display, please replace the batteries.

Use the scale in a flat and stable location. Avoid any carpeting.
Caution

App Guides

Download the Renpho Health App
Search “Renpho Health” from Apple Store or Google Play or scan the QR code below to download the app

App Guides

Due to continuous updates and improvements, the “Renpho Health” App may appear slightly different.

Log in/Sign up

a. Log in directly with your existing Renpho App account.
b. If you don’t have any Renpho App account, tap “Sign up”. Use your email address to register a new account and complete your profile information.
c. You can also log in using Guest Mode if you do not wish to register an account.

Note:
The Guest mode does not support the WiFi mode and your measurements will not be saved if you log in on another device.

Add Device

Method 1

a. Enable Bluetooth on your smartphone.
- For iOS (iOS 13.0 or above), Bluetooth permission is required.
- For Android systems (Android 6.0 or above), location is also required.
b. Step on the scale and a window will pop up.
c. Tap “Pair” to pair your smartphone with the Body Fat Scale.

Method 2

a. Tap “+” on the top right corner of the “Home Page” to connect manually.
b. Tap “Body Fat Scale”.
c. Step on the scale following the in-app instructions until a window pops up.
d. Tap “+” to connect. (The Bluetooth icon will be solid white on the scale‘s display once the pairing is successful.)

Note:
When pairing the scale with your smartphone for the first time, you have to use the Bluetooth connection to finish the first measurement. After completing the first measurement successfully, you could continue to pair the scale via WiFi.

*Pair the scale with your phone via WiFi

a. Go to the “Device Page”.
b. Tap “ ” to enter the “Select WiFi Page”.
c. Select the 2.4GHz WiFi and enter the correct WiFi password. (5GHz WiFi is not currently supported.)
d. Step on the scale and keep standing still until the WiFi icon turns solid white on the scale’s display, indicating a successful connection.

Note:
Measuring in WiFi mode allows you to measure without running the app, and the bodyweight, BMI and body fat percentage will be shown directly on the scale’s display in sequence.

Important

Recalibration:
If the scale has been moved or turned upside down, it must be recalibrated to ensure accurate results.

Please place your scale in a firm and flat, stable location. Avoid any carpeting.
Place one foot on the scale to wake it up.
When the monitor shows digits, remove your foot.
Then scale will show “CAL” then “0.0” or “0.00”. The recalibration process is complete.

For more information, please scan the QR code or see the detailed instruction on our website.

Customer Service

Please feel free to contact us if you have any questions or concerns. RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.

Tel: +44(0)7434-666088 (UK ONLY)
Monday-Friday 9:00AM-5:00PM(GMT)

Email: support-eu@renpho.com(UK&EU)

For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.

Notice

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

Manufacturer: Shenzhen Ruiyi Business Technology Co., Ltd.
Qianhai Complex A201, Qianwan Road 1, Qianhai Shenzhen-Hong Kong
Cooperation Zone, Shenzhen, 518000 P.R.China

UK Importer: EEON(UK)LIMITED
Kemp House 160 City Road, London, EC1V 2NX, United Kingdom

EU Importer: Renpho GmbH
Lehmweg 17, 20251 Hamburg Hoheluft-Ost, Deutschland, Germany

*Please have your order number ready before contacting customer support.

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