iGET HGNVK84904 Active Deterrence Security Kit User Guide

HGNVK84904 Active Deterrence Security Kit

Helpdesk / Technical Support
www.iget.eu/cs/helpdesk-centrum-cs https://helpdesk.intelek.cz/

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CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER.
NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of non-insulated “dangerous voltage” within the producs enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE

CAUTION:

TO PREVENT ELECTRIC SHOCK, ENSURE THE PLUG IS FULLY INSERTED INTO A MAINS SOCKET

CONTENTS

CONNECTING YOUR SYSTEM

5 lntroduction 6 Package Contents 7 NVR Layout 9 HDD lnstallation (Optional) 1O Connecting the NVR 12 Using the Mause

BASIC OPERATION

14 Start-up Wizard 17 Main Interface 19 PIR Setup 20 Record 21 Playback

CONNECTING SMART DEVICE
2L

23 Before Start 23 Get the App 24 User Interface 25 For iPhone 26 For iPad 27 For Android Phane

CONNECTING TO PC&MAC

29 Homeguardsafe Software for PC & Mac 32 Remote Access via Web Client 35 Cloud Access

TECHNICAL SUPPORT

37 Technical Specifications 38 Technical Q&A 39 Warranty & Support 40 Camera lnstallation Template

3

1.1 lntroduction
Congratulations on your purchase of this Homeguard PoE NVR. Homeguard offers a complete CC1V solution for home or office security, featuring high quality cameras, easy setup and configuration, motion detection and network connectivity. This system features: · H.265 Video compression · Support 4CH/8CH/16CH PoE IPC · Power, video and audio run through a single Ethernet cable per camera with Power over Ethernet cabling, PoE,
making installation a lot simpler · Provides a convenient User Interface · Supports SMP, 5MP, 3MP, 2MP(1080P), 1.3MP(960P), 1.0MP(720P) recording resolution · With the network specific codec, network transfer enabled regardless of the recording conditions · Hard Disk overwrite function · Mass storage hard disk backup through high-speed USB 2 .0 · Simultaneous Record and Playback of 4-channel video data · Various Search Modes (Search by Time, Event, PIR detection and Motion Detection) · Various Recording Modes (Manual, Scheduled Recording) · Remote Monitoring function by Network Viewer and Mobile Viewer
5

1.2 Package Contents
Please unwrap the product, and place the product on a fiat place or in the place to be installed. Please check the following contents are included in addition to the main unit.
· The appearance of the components may differ from the image shown. · Accessory category and quantity may differ depending on sales region.
Check the contents of your NVR package against this checklist. lf anything is missing or damaged, please do not use the system, and inform your supplier as soon as possible.

PoE NVR

Power Adapter

Mause

HDD Fixing Screw Quick Start Guide

User Manual / Software
o
Warranty Card

Ethernet Cable

NOTE

This manual covers both 4 channel and 8 and 16 channel versions of the Homeguard NVR kits model: HGNVK-44902 / 44904 / 84902 / 84904 / 84908 / 164908 / 1649xx.

6

1.3 NVR Layout
· Rear Panel 4CH NVR
Model: HGNVK-44902 / 44904
8CH NVR
Model: HGNVK-84902 / 84904 / 84908
16CH NVR
Model: HGNVK-164908 / 1649xx
7

ltems

Part Names

Functions

o

LAN Port

LAN network interface, support PoE, can supply power to the camera

e

WAN Port

Network input interface of the router

e

USB Port

For USB mouse and external storage

o

HDMI Output

For most modern TVs

e

VGA Output

Connect to VGA monitor, such as PC monitor

o

Audio Output

Audio signal output, RCA interface

o

Power Switch

Startup and shutdown

o

Power Port

Connect the attached power supply

o

Power LED

lndicates the NVR is turned ON when lit

G

HDD LED

Flashes when the HDD is in use

CD

Network LED

Flashes when the internet is connected

G

USB Ports

For USB mouse and external storage

· Front Panel

8

1.5 Connecting the NVR
o
O Depending on the monitor port, connect the HDMI or VGA cable from your monitor to the HDMI or VGA Port on the rear panel.
8 Connect one end of the Ethernet cable into your router’s LAN port, and the other end of the cable to the Ethernet port on the rear panel.
Q Connect cameras to the recorder using the included 60ft/18.3m Ethernet cables.
O Connect the mouse to the USB Port on the front or back panel of the NVR.
C, Use the included power adapter to connect the recorder to a nearby outlet. Turn the recorder on using the power
switch on the back panel.
Each Homeguard camera is supplied with a mounting kit for attaching it to a wall. Before you affix the camera in position, please ensure the cable is of adequate length to reach the NVR.
10

11

1. 7 Using the Mouse
O Left Button:
· Click to select menu options. · During live viewing in split-screen view, double-click on a channel to view it in full-screen. Double-click the
channel again to return to split-screen viewing. · Click upon a channel on Live Viewing screen to open Camera Quick Tool bar. · Click and hold to drag sliders and scales on menu mode
8 Right Button:
· Click once to open the Task bar on the Live Viewing screen. · ln menus, click to go back / close menus.
8 Scroll Wheel:
· ln menus, scroll to move up / down through the menu content. · While hovering over the volume control wheel, scroll to turn system volume up / down.
12

2.1 Start-up wizard

O Create a Password
Please create a user name and password for your device. Password MUST be 8 characters long.

j1 2 3 1 5 6 7 a CJ o

11 w “‘ r t , 11

o r

-:i s d I g ·1 J I

1’

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1 1

+l J
+-‘

t Use the on-screen keyboard to input text,
numbers and characters. Click to change from lower-case to upper-case

8 Start Wizard
Alter NVR startup is completed, the start-up wizard will be displayed. Click “Start Wizard”.

8 Network
ln DHCP mode the router will automatically assign an IP address to NVR.
lf the NVR fails to obtain an IP address, refer to the NVR Router Guide. lf the problem still cannot be resolved, contact technical support.

CAUTION

Don’t forget to write down your password:

14

O Resolution
Select the resolution for the VGA output or HDMI output of your monitor.
O Mobile
lf you scan a QR coce using Homeguardsafe, the device 1D displayed in the NVR will be automatically reflected in the Mobile Viewer 1D, and you can use the Mobile Viewer immediately by entering the 1D / password of the NVR.
O Summary
Shows system and network status of NVR. Click on “Finish” to finish setting of startup wizard. You can click on “Don’t show this window next time” if you do not wish to have the wizard setting to appear next time.
16

ltems

Part Names

G

Main Menu

4-Channel Layout

More Layout

G

Auto SEQ

CD Play

G

Audio

G

Stream Switch

G

Preview Policy

G

Connection State

G)

Manual Mode

fJ System

G

Video Loss

G

Admin

e

Search

e

Setup

e

Lock Screen

G

Shutdown

Functions Access the main menu Display four channels of video Click to chaose more layouts for live view Press this button to switch the screen mode in sequence Replay video recorded Click to adjust audio volume Click to switch all IP channels between main stream and sub stream Click to switch among real- time, balanced, or smooth view Display the network connection status Set manual recording mode System lnformation Camera is off-line To switch user Search & Playback Click to access NVR System Setup menu Lock & unlock screen Shutdown, reboot & logout the syslem

18

2.4 Record

o Access Main menu -+ Setup -+ Record -+ Record

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Record
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Alarm
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Network
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8 Record
Record Switch: Check to enable the recording in this channel.
Stream Mode: Chaose the recording quality. lf you chaose Dualstream, the system will record in both Mainstream & Substream.
PreRecord: lf this option is enabled, the NVR starts recording a few seconds before an alarm event occurs. Use this option if your primary recording type is motion or 1/0 alarm based.

8 Record Schedule
This menu allows you to specify when the NVR records video and defines the recording mode for each channel. The recording schedule lets you set up a schedule like, daily and hourly by normal (continuous) recording, motion record ing, PIR recording. To set the recording mode, click first on the mode radio button (Normal, Motion, PIR), then drag the cursor to mark the slots.
20

3.3 User Interface

HOMEé· GUARD
@f Remote Setting @ Local Config lo File List
é3 Device List
t-+—e (t Smart Detection
‘w Help © About

1080P PoE NVR: IP Channel01[P2P] 11111 1080P PoE NVR

@

B3

o
Live View Displays real-time footage of
your system.

,Ill-:(

1132 Push Not1f1cat1ons

Smart Detection XLP-HIPL – IP Channel05 2018-10-1614:28:02
Smart Detection XLP-HIPL – IP Channel05 2018-10-1614:25:45

t 84%_, @

lfil) 2018-09-19 00:00:00

@

c:Jx

e
Playback Play video that has been recorded on your NVR.

=x
e
Smart Detection Access the Smart Detection
notification list and to enable push notifications.
24

3.5 For iPad
o lnstall the free Homeguardsafe app from the App Stare. Tap the Homeguardsafe icon to open the app.

8 After start app, tap 2, to open the menu,
tap § to open device list page
Q Tap “+” to scan QR code, then enter the password of NVR.

NoChannel

13

c’.::I Hl (]x .g,

HOMEé’ GUARD
@f Remote Setting @ Local Config
1cJ File list
§ Device List .(}, Smart Detection Help
© About

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(

1132
Edit lnformat1on

• 84%-

IPAddress/1D HGV1805001234567
Media Port 9000
UserName admin
…Pa.s.sw.o.rd………………..”.’.”‘.:

O Tap “Save” to add NVR. The app opens in Live View and streams video from all connected cameras.
26

e Click a NVR in the list and the added devices, IP address, port and channel number will be displayed. Click Add Selected Device to add.
Note: ff your NVR is not avai/ab/e in the list, c/ick Exit and then c/ick add Device to manual/y input the IP address of NVR.

OnlineDevice
.In.d.ex..Ad.d.e.I.P……..P.o.rt…….C.M.n.n.el.Nu.m…..

li

No 10.0.0.2

9000

10

t

, Device lnformatjon IPAddress LoginType

110002 (RSV1709035246748

SubNetl11task:

!255.255.255.0 loo.23-63-70-90-CS
”°
11080P-HY04N 110 lvs10-20111109

I

Refresh

I AddSelectedDevice I

“”

o lnput the name of the selected NVR, e.g. home, office, etc. lnput the NVR user name and password. Click Add.

,”=..=.===== AddDevice

Addon

Dr.1ceFadory

i.;;;;;;

71
‘. =”=··=====-

IRSV170903624674ll

o Click Import Ali to import all NVRs to the default group.
Click Next and then click Finish to complete the wizard.

lmpon – · Completed

!some(10)

Groups

30

4.2 Remote Access via Web Client

For IE/Chrome/Firefox
o Launch the explorer on your PC and enter the NVR IP address or DDNS domain name (Host Name) you have set on NVR in the URL box.

e For the first time you run the web client, system will require to install the web client plugin.
Click download to download the plugin and install to your computer.

You haven’t installed the plugin or it is not the latest version. Please click download to download the latest plugin.
Please close browser before plugin installation!!!

lelcome to the SurveillancePlugin Setup lizard
This wl ilstal SurvelancePlloll version 1.0.0.82&1.0.0.82 on vour corJl)uter.
lt is recorrmended that you dose al other applcations before contnuno.

e After installing the plug-in, close & launch again your browser and repeat step 1 to open the login page. lnput your user name and password to login the web client.

1 1ns1a1

ncei]

32

Live Interface

Item s

Functions

O Channel List

f) Live Video Stream Options

E) MainMenus

C, lnformation: Hover over to see system details
e Exit

8

Color Controls: Click to display or hide the color controls

O

PTZ Controls: Click to display or hide the PTZ controls for using PTZ cameras

E) PTZ Controls: PTZ control menu

E) Live View Control Buttons

Q)

Navigation: Shows current page number for the channels shown on screen. Use the arrow keys to switch between pages

Page View: Click to select how many channels appear on screen al a time

34

5.1 Technical Specifications
PoE NVR

Compression Operating System Smart Device Support Dual Stream Image Quality Frame Rate Recording
Image Playback Quality
Video Mode Backup Capability
User Control Recording resolution Video lnput Video Output Audio Output Network Interface USB Port Alarm lnput / Output Interface Power Operating Temperature NVR Size

H.265 Standard Compression Linux Apple iOS(iPhone/iPad) and Android Phones and Tablets Ves, Set by Channel 1024 X 768, 1920 X 1080, 2560 X 1440, 3840 X 2160 16CH NVR: 1 ChanneI: SMP@45fps total; 1 ChanneI: 5MP@74fps total;
6 Channel: 2MP@160fps total 4CH/8CH NVR: 2Channel: SMP@30fps total; 3 Channel: 5MP@45fps total
4Channel: 2MP@120fps total 16CH NVR: 3 Channel SMP: 15fps (Max 3CH playback); 4 Channel 5MP: 15fps (Max 4CH playback)
6 Channel 2MP: 30fps (Max 6CH playback) 4CH/8CH NVR: 2 Channel SMP: 15fps (Max 2CH playback); 3 Channel 5MP: 15fps (Max 3CH playback)
4Channel 2MP: 30fps (Max 4CH playback) Manual, Automatic & Motion Detection USB Devices (Hard Disk, Flash Drive, DVD/RW etc.), Webpage, CMS, Mobile Client Mause or Remote Control (Both lncluded) SMP, 5MP, 3MP, 2MP (1OSOP), 1.3MP (960P), 1.0MP (720P) 4 Channel: 4 x PoE; 8 Channel: 8 x PoE; 16 Channel: 16 x PoE 1 x HDMI (up to 4K), 1 x VGA 1 x RCA, 1 x HDMI RJ-45 port (100/1OOOM) 2 x USB 2.0 No Alarm lnput or Output, Not Supported 1 x SATA HDD, Maximum Support to 8TB 4CH/8CH NVR: 48V/1.5A; 16CH NVR: 48V/3.75A -10°C – 55°C 4CH/8CH NVR: 300 x 227 x 53mm; 16CH NVR: 300 x 302 x 54mm

37

5.2 Technical Q&A
1. Q: What can I do if the system does not detect the HDD? A: Check if the power supply system is properly connected and data & power ports of HDD are securely connected to motherboard, and if something wrong with the HDD interface. Or you may check if your HDD is supported by referring to the specifications or descriptions.
2. Q: I have changed the password but forget the new password, how can I access the system? A: lf you forget system password, please consult with our technical personnel. We strongly suggest user to set password easy to be remembered and relatively safe. lf you have safety requirement, please do not set very simply password, such as 000000.
3. Q: We see abnormal video signal or even no video signal by connecting the NVR and camera together. Power supply for both devices is OK. What is wrong?
A: Check network cable at NVR side to see if the cable is firmly connected and if it is worn out and needs to be replaced, or to check if NTSC or PAL is selected consistently.
4. Q: How to prevent NVR from being influenced by heat? A: The NVR needs to dissipate heat while it is running. Please place the NVR in a place with good air circulation and away from heat sources to ensure stability and life of the NVR.
5. Q: The remote controller of NVR doesn’t work while the monitor screen is OK and panel keys are functional. Why?
A: Operate again by aiming the remote controller at the IR receiver on front panel. lf it still doesn’t work, please check if the batteries in the remote controller are dying. lf not, check if the remote controller is broken.
6. Q: I want to take aut HDD from my PC and install it in NVR. Can it work? A: Ali HDDs supported by the system can be used. But remember, once NVR runs, the data on your HDD will be lost.
7. Q: Can I playback while recording? A: Yes. The system supports the function of playing while recording.
8. Q: Can I clear some records on HDD of NVR? A: ln consideration of the file security, you may not clear part of records. lf you want to remove all the records, you can format HDD.
9. Q: Why can’t I log in NVR client? A: Please check if the network connection settings are correct and RJ-45 port is with good contact. And check if your account and password are correctly input.
1O. Q: Why can’t I find any records during playback? A: Please check if the data port connection for HDD is OK and system time is properly adjusted. Try a few times and restart. lf it still doesn’t work, check if the HDD is broken.
11. Q: Why doesn’t dynamic detection work? A: Please check if the motion detection time and motion detection regional setting are correct and if the sensitivity is set too low.
12. Q: Why does buzzer keep alarming? A: Please check the alarm setting, check if motion detection function is enabled and object motion is detected all the time. Besides, refer to corresponding HDD alarm setting.
13. Q: Why can’t I stop recording by pressing “STOP” button or click “Stop Recording” in context menu? A: Pressing Stop or Stop Recording can only stop manual record. lf you want to stop Scheduled recording in certain time quantum, please change the setting to No Record. To stop Startup recording, please change record mode to scheduled recording or manual recording. Then you may stop recording by the prescribed methods. And another way of stopping recording is to set channel as off status in record setting.
38

5.3 Warranty & Support

Ali the products sold are covered by 24 months warranty from the date of invoice.
Warranty instructions: 1 . Please contact us when the product is caused by its own fault within 2 year warranty. 2. Please mail us your written warranty card as soon as possible after purchasing our products so that we can repair
or replace this product to its original operation condition. Or the company will not deal with it. 3. Please write the truth on the warranty card. 4. Paid for repairing as follows:
A. Equipment failure caused by human operation B. Equipment failure caused by not conforming to the using environment C. No warranty card D. Warranty expired

Product model: ——————— Product serial number: Purchase date: ——————— User name: ———————-Contact person: _____ Telephone:

I

Please keep the warranty card for the better service. -vo,e For technical support, please contact us support@homeguardworld.com

39

5.4 Camera lnstallation Template
To make camera installation easier, you can tear off this page and adhere it to the place you would like to install your cameras.
TEMPLATE
This template is used to install the camera on the wall
o
CAMERA FRONT
40

References

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