J TECH JP2101 GuestCall Extreme Coaster Paging System User Manual
- June 4, 2024
- J TECH
Table of Contents
Part Number: EXCPGR100
Model: JP2101
GuestCall Extreme Coaster®, Paging System
Components
Your GuestCall ® paging system is comprised of three key elements:
- NEO10 Transmitter (with power supply (ACCHPS) and Antenna)
- Coaster Charging Base (CHCSTB with power supply (ACCHPS))
- GuestCall Extreme Coaster Pagers (EXCPGR100)
Paging System Setup
Transmitter:
- Lock the antenna into the hole in the upper right-hand corner of the transmitter and twist left to lock it in place. *** The antenna should always be facing UP for the best range.
- Plug the power supply with the large tip into a standard 100-240v outlet and plug it into the back of the transmitter.
We recommend some type of surge suppressor on the power supply for
protection.
Power surges are not covered under the system warranty!
Pager Setup:
-
Position the charging base in a sturdy, out-of-the-way location.
-
Plug the power supply into a standard 100-240v outlet and into either open plug on the charger base. if required charging bases can be connected using the included jumper wires (ACCHWIRE)
Be sure to plug the jumpers & power supply jacks in all the way. -
Add pages to the charger. You will see a RED light on each page. This light indicates the charging status.
Pager Numbers:
The page number shows digitally on the front display.
System Use
Distributing a Pager
- Remove a pager from the charger.
- The pager will flash and vibrate to preview what the alert will look like for the guest.
- Hand the pager to the guest, stating that the pager will go off with they have been paged.
Paging a Guest
- To page a guest, enter the 1 to 4-digit pager number into the transmitter and press SEND.
- The pager will alert until it is returned to the charger.
Setup is Complete
If you have any additional questions, please contact us at the addresses
below.
System Configurations
System Default Configuration
The paging system was set to the default settings listed below prior to
shipment.
- Pager alert is set to Vibe and Flash
- Alert Time is set to 60 seconds
- Out of Range is set to OFF
To enter programming mode, on the transmitter, press SETUP, use password 1379,
and press ENTER. Use the 
(up & down arrow) buttons
to scroll and the ENTER button to choose the menu option. Once you have saved
your changes, press CANCEL twice until you return to the main PAGER # screen.
Alert Type (“Alt”)
This will allow you to change the pager alert type (flash, vibe, and beep).
- Remove all pagers from the charging unit or unplug the power supply that is connected to the first charging rack.
- Scroll until the display reads A l t, press ENTER. The current alert setting will show.
- To change, use the SCROLL (up & down arrow) keys to select the new setting. Press ENTER to lock in the new setting. The pager will flash to indicate it receives the new command.
- Press CANCEL to return to the paging screen.
Display Readout| Alert Type
---|---
A-00| Vibe only
A-01| Flash & Beep
A-02| Flash & Vibe
A-03| Flash Only
A-04| Flash, Vibe & Beep
Alert Time (“Altt”)
This will allow you to change the number of cycles the pager will flash and
vibrate.
- Remove all pagers from the charging unit or unplug the power supply that is connected to the first charging rack.
- Scroll until the display reads A l t t, press ENTER. The current alert time setting will show.
- To change, use the SCROLL (up & down arrow) keys to select the new setting. Press ENTER to lock in the new setting. The pager will flash to indicate it receives the new command.
- Press CANCEL to return to the paging screen.
Display Readout| Alert Time
---|---
T-00| 8 Seconds
T-01| 15 Seconds
T-02| 30 Seconds
T-03| 60 Seconds
T-04| 120 Seconds
T-05| 180 Seconds
T-06| Continuous
Out of Range (“our”)
With this feature, the pagers will signal (beep & display shows -0-) when
taken out of range of the transmitter to inform the guest that they are too
far away and will miss their page. The alert will automatically stop when they
step back within range.
Turning the Out of Range On/Off
-
Remove all pagers from the charging unit or unplug the power supply that is connected to the first
charging rack. -
At the Out-of-Range menu oor, press the ENTER key to see the current setting.
-
Use the scroll (up & down arrow) button to turn the out-of-range ON or OFF.
-
Press the ENTER key to send the command. The pager will flash to indicate it receives the new command.
-
Press CANCEL to return to the paging screen.
Range Test (“tESt”)
This test can be used to determine the range of your transmitter. During the
range test- begin walking around with your pagers. The transmitter will
continually send a signal to the pagers and they will light up to indicate
they are in range.
When the testing range, use 3 pagers to ensure that you have the most accurate
reading. When you have reached a point where ALL 3 pagers do not receive 2
consecutive pages, then you are out of range.
Performing Range Test
- Scroll to RANGE TEST, indicated by T E S T on the display, and the press ENTER key.
- The transmitter will send the page to all pagers every 10 seconds. The pager will flash to indicate it receives the page.
- When you have completed the test, press CANCEL twice to return to the paging screen.
Search Pagers
This feature causes ALL pagers (that are not on the charging rack) to signal
at once. This feature is useful when you are closed and would like to locate
any misplaced pagers around your restaurant. Be sure that your transmitter is
not in programming mode. To search for missing pagers, using the transmitter
keypad, press “1249 – Send”. Any pager
not in the charging rack will signal (vibe, flash & beep).
JTECH Pager Cleaning
Due to the nature of the Polycarbonate materials used when manufacturing our
products, it is imperative that specific instructions are followed closely to
ensure that all JTECH products remain in optimum condition.
The safest and MOST EFFECTIVE way to clean our products is to wipe them down
thoroughly with a damp cloth and allow them to air dry.
If disinfecting is required, the following are the only JTECH-approved
solutions to be used.
- Sodium Hypochlorite Any product with no more than 5% Sodium Hypochlorite. This product can be found at www.grainger.com. It is listed as Clorox Healthcare -Bleach Germicidal Cleaner. Item # 6VDE6. Similar products can be used.
- Hydrogen Peroxide* Any product with no more than 30% hydrogen peroxide**. This product can be found at www.grainger.com. It is listed as Tough Guy Hydrogen Peroxide Cleaner. Item # 12M180. Similar products can be used. 3. White Vinegar Vinegar is a great natural solution for disinfecting and cleaning. Use up to a 10% solution of white vinegar – acetic acid and water.
- These products are listed by the CDC as products that meet EPA’s criteria for use against SARS-CoV-2, the novel coronavirus that causes the disease COVID-19.
WARNING: Using the wrong/not approved cleaner or disinfectant may cause the material to weaken, crack, become brittle, and possibly void the product warranty.
Frequently Asked Questions
The pagers vibrate when first removed from the charger. Should this happen?
Each pager when removed from the charger will display one demonstration page.
We have lost some pagers; how do we replace them?
Online at http://www.jtech.com/support
Select the Pager Repair/Renumbering Form or contact us at
wecare@jtech.com or via phone at 800.321.6221.
What is the expected battery life? Can I buy replacements?
JTECH batteries should last up to 2 years with proper use. Try charging the
pager before considering replacement batteries. If after 4 hours the pager
charging light still displays amber, contact JTECH to order replacement
batteries. Or Click Here to purchase online or visit https://store.jtech.com
/jtechfull-battery-for-hme-legacy-pagers-5-pack/.
You can also use the battery from a working pager to test a non-working pager.
If the pager works with the second pager, replace the battery.
What is the process if I need to repair a pager?
- Obtain a repair form from the JTECH website, https://www.jtech.com/support
- Ship pagers needing repair with a copy of the form to the address listed below.
- Make sure your company information is on all correspondence including the outside of the shipping box.
- Ship in a traceable manner. Insure the package
JTECH is not responsible for packages lost in transit. Please save the
tracking number.
Shipping address:
JTECH, an HME Company
1400 Northbrook Parkway #320
Suwanee, GA 30024
ATTN: Repairs
FCC Licensing Information (Applies only to users in the United States)
JTECH paging systems operate on radio frequencies that are regulated by the
Federal Communications Commission (FCC). In order to transmit on these
frequencies, you are required to have a license issued by the FCC. Under
current FCC policy, you may operate the equipment under JTECH, an HME Company,
a/k/a HME Wireless’ FCC license described below:
Licensee: HME Wireless, Inc., d/b/a JTECH an HME Company Call Sign: WQKJ800
Area of operation: the United States nationwide, including Hawaii and Alaska,
and United States Territories Frequencies (MHz): 457.525, 457.550, 457.575,
457.600, 467.875, 467.900, 467.925 Control point: 1400 Northbrook Parkway,
Suite 320, Suwanee, GA 30024
If you require a copy of the license, you can contact JTECH, an HME Company,
or obtain one from the FCC
website(www.fcc.gov). You may, however, want
to apply for your own FCC license. Whether you use JTECH, an HME Company’s,
FCC license, or obtain your own, you are responsible for complying with the
FCC rules and requirements applicable to the JTECH paging system, particularly
those that deal with private land mobile radio services. See 47 CFR Part 90.
Changes or modifications not expressly approved by JTECH, an HME Company, may
void the user’s authority granted by the FCC to operate this radio and should
not be made. To comply with FCC requirements, transmitter adjustments should
be made only by or under the supervision of a person certified as technically
qualified to perform transmitter maintenance and repairs in the private land
mobile and fixed services as certified by an organization representative of
the user of those services. Replacement of any transmitter component (crystal,
semiconductor, etc.) not authorized by the FCC equipment authorization for
this radio could violate FCC rules.
International Licensing Information
(Applies only to users outside of the United States)
JTECH paging and radio systems operate on radio frequencies that are regulated
by international treaties. In order to transmit on these frequencies, you are
required to have a license issued by the licensing authority in the country
of operation. To obtain information on licensing, you should contact the
relevant licensing authority in the country in which you are operating.
Note: Use of these products outside the country where it was intended to
be distributed is subject to local government regulations and may be
prohibited.
Radio Compliance (Applies only to users in the United States)
THESE DEVICES COMPLY WITH PARTS 90 AND 15 OF THE FCC RULES, AS APPLICABLE.
OPERATION IS SUBJECT TO THE CONDITION THAT THE DEVICES DO NOT CAUSE HARMFUL
INTERFERENCE. MODIFICATION OR CHANGES NOT EXPRESSLY APPROVED BY THE
MANUFACTURER WOULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
IMPORTANT NOTE: To maintain compliance with Radio Frequency exposure
guidelines, the transmitter and antenna must be at least 8 inches (20
centimeters) from any person.
Your radio generates radio frequency electromagnetic energy during
transmission mode. The radio is designed for and classified as “General
Population” and may be used in any location as long as the separation distance
listed above is maintained.
To ensure that your exposure to radiofrequency electromagnetic energy is
within the FCC allowable limits for occupational use, always follow these
guidelines. Use ONLY authorized accessories with the equipment. The use of
unauthorized accessories can cause the FCC Radio Frequency Exposure compliance
requirements to be exceeded.
800.321.6221
www.jitech.com
wecare@jtech.com
Documents / Resources
| J
TECH JP2101 GuestCall Extreme Coaster Paging
System
[pdf] User Manual
JP2101 GuestCall Extreme Coaster Paging System, JP2101, GuestCall Extreme
Coaster Paging System
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