KANDAO QooCam EGO 3D Camera User Manual

KANDAO QooCam EGO 3D Camera

Dear customer,
Thank you for purchasing our product. Please read the following instructions carefully before first use and keep this user manual for future reference. Pay particular attention to the safety instructions. If you have any questions or comments about the device, please contact the customer line.

Using this manual

Read before first use:

Following documents are provided for QooCam EGO’s users:

1. User Manual
2. The Quick Start Guide

It is recommended to read The Quick Guide and User Manual before using for the first time. Official website: https://kandaovr.com/quickstart/qoocamego/

Download the QooCam App:
To use this product, you will need to download and install the QooCam App.
Please search for “QooCam” in your App Store or scan the QR code to install.

Product profile

Get to know the Camera

1. Power Button
2. Shutter Button
3. Microphone (Right)
4. Speaker
5. Status Indicator LED
6. Microphone (Left)
7. ¼ Screw Hole
8. Status Indicator LED II
9. Customize Settings
10. Menu
11. Playback/OK Button
12. Previous File/Rewind
13. Next File/Fast Forward
14. Lock Clip

Slots and connection port

1. Battery Slot: for battery placement
   NOTE: When inserting the battery, make sure the arrow on the sticker is facing the SD card slot. Press down battery after inserting to let it embed with the PIN of the camera.

2. Micro SD Card Slot: for micro-SD card placement

3. Type-C Port: Plug in the power cable to charge your QooCam EGO

Accessories

Magnetic viewer and lock clips:

Magnetic selfie mirror:

Warnings

1. QooCam EGO contains magnets. Keep the camera away from mag cards, IC cards, implantable medical devices (such as pacemakers), hard disks, RAM chips and other devices to avoid interference.
2. The integrated viewer is not waterproof. Please prevent it from liquids.
3. Do not facing strong light when taking Off or wearing the viewer for avoiding damage to eyes.
4. Do not cover the microphone when recording videos to avoid affecting the voice pickup quality.

Preparation before use

Charging QooCam EGO
Connect a USB adapter (not included to the USB-C port using the power cable (included).

1. When the battery level is lower than 5 % QooCam EGO will automatically shut down, stop video recording, and save the file.
2. It takes 90 minutes for fully charging with a 5 V/2.1 A adapter under laboratory environment.
3. Charge QooCam EGO when the battery level is low. Storing QooCam EGO more than four month with low battery will reduce the battery will reduce the battery life. Charge and discharge the battery of QooCam EGO to 40 %-60 % if it will not be used for 10 days or more.

The battery door can be removed when charging.

Setup before first use

1. Select the system language when starting up.
2. Adjust date, time, and select your time zone.
3. Scan the QR code to download the QooCam App. (This step can be skipped.)

Buttons instruction

• Power Button

  • A. Short Press: switch shooting modes (photo/video)
  • B. Long Press: long press for 2 s to power Off

• Record Button

  • A. Short Press: start/stop recording, short press in setting and playback page to return to the shooting page

• Playback Button

  • A. Short Press: short press to view photos/videos

NOTE: On rare occasions, QooCam EGO may freeze. You can long-press the power button for 6 s to force shutdown.

Screen operation instructions

Preview
After power On, the touch screen displays the camera’s shooting interface, and the menu bar shows the shooting mode, battery level and storage capacity. Functional operation can be achieved by swiping or tapping the touch screen.

1. Swipe Right
   Swipe right on the main page to enter playback album.

2. Swipe Left
   Focus Distance

3. Swipe Down
   Swipe down to call out more settings.

4. Swipe Up
   Swipe up to set up parameters.

5. Storage capacity:

6. Wi-Fi:

7. Battery Level:

8. Playback:

9. Current Shooting Mode:

10. Timer:

11. Exposure Value:

12. FPS:

13. Shutter Mode: Auto

14. Customized Icon:

15. Tap to adjust parameters and others:

16. Focus Distance:

Drop-down menu

1. Wi-Fi toggle
   Turn on or turn Off the Wi-Fi.

2. System volume adjustment
   Tap the icon to adjust system volume.

3. System brightness adjustment
   Tap the icon to adjust the brightness.

4. Camera Settings

5. Current account: Account can be registered in QooCam App. You can log in the registered account on the camera’s setting page to share your creative works with other EGO users.

6. Hotspot: Smartphones can be connected to the QooCam EGO hotspot for remote shooting, viewing photos and videos, and settings.

7. Wi-Fi: Tap to search and connect Wi-Fi.

8. Low Power mode: Turn On low power mode to extend the battery life.

9. Screen Timeout: Set or adjust the screen timeout for your QooCam EGO.

10. Auto power Off: Tap to set the time that the camera will automatically power Off.

11. Recording Temperature: Tap to set the recording temperature limitation. Two options are provided, “standard” and “boost”.

12. Customized Icon: Customize the “Q” icon function.

13. System Volume Adjustment: Tap the icon to adjust the system volume.

14. Gridlines: Gridlines toggle will be showed in preview if it is turned On.

15. Anti-flicker: Tap to set the anti-flicker: Tap to the anti-flicker frequency according to the local electrical network frequency. The default setting is “auto”. (If you choose sport mode, the slowest shutter speed will be limited to 1/100 s for 50 Hz, and 1/120 s for 60 Hz.)

16. Date/Time: Tap to set date, time, and time zone.

17. Language: Tap to set the system language to English, simplified Chinese, traditional Chinese or Japanese.

18. Storage: Tap to check the capacity of the Micro-SD card or format the Micro-SD card.

19. Factory reset: Tap to reset default settings.

20. About the camera: View camera information.

21. Accept sharing
    Tap to enter the accept-sharing entrance. You can download the shared contents by inputting the shared PIN code.

Storing videos and photos
Videos and photos will be stored into the inserted Micro-SD card after shooting. Maximum supported capacity of Micro-SD card is 256 GB. UHS Speed Class 3 is recommended. Insert the Micro-SD card into the SD card slot as shown.

Cautions:

1. Ensure the Micro-SD card has a clean surface.

2. Read the user manual before use to understand the practicable temperature range and other important messages.

3. The performance of Micro-SD card may become worse after long-term using.
   Please change the card if it does not store well.

4. Do not touch the Micro-SD card or its slot when recording to avoid causing storage error.

5. QooCam EGO only supports the exFAT file system. FAT32 is not supported.

Indicator light

• Power Off:
  • Charging: Solid red light
  • Charge complete (100 %): Indicator light Off
• Power On:
  • Battery lower than 20 %: Slow flashing red light
• Camera status:
  • Ready for shooting (with Micro-SD card): Solid green light
  • Ready for shooting (without Micro-SD card): Indicator light Off
  • Countdown shooting (10-2 s): Slow flashing blue light
  • Countdown shooting (2-0 s): Flashing blue light
  • Taking photo: Blue light slowly flashes for once
  • Recording video: Slow flashing blue light
  • Powering Off: Red light quickly flashes for three times
• Storage:
  • No Micro-SD card/Storage full when shooting: Quickly flashing for three times when pressing the shutter button
• Update:
  • Updating: Red and blue lights alternatively slow flashing
  • Update failure: Quick flashing red light
• Error:
  • System error/other error: Quick flashing red light

QooCam APP

Connect the QooCam App with Camera
Tap the camera icon on the home page of your QooCam App to connect to your QooCam EGO and follow the instructions to operate.

Camera view

1. Status bar on top: Displays the battery level and the capacity of the Micro-SD card.
2. Album: Tap to view photos and videos.
3. Tap to adjust exposure.
4. Modes: Auto mode/Sport mode (*Sport mode limits the slowest shutter speed to guarantee the clear recording of moving objects. Anti-flicker will not work when shutter speed in 1/250 s.)
5. Tap to adjust timer.
6. Tap to select the focus distance.
7. Shutter button
8. Shooting modes switching

File transfer to a phone

Firmware update

1. Update via Micro-SD card
   Firmware can be downloaded from www.kandaovr.com/download when new firmware is available. Download the firmware to a Micro-SD card and insert it to the QooCam EGO. Follow prompts to update after powering on the camera.

2. Update through the QooCam App
   A prompt will appear when new firmware is available. Follow the instructions to update.

Cautions:

1. Make sure the battery level higher than 20 % before firmware updating.
2. Disturbing the SD card could interrupt or stop the recording.

Maintenance

Cleaning notes

1. Keep the lens glass clean. Sand and dust may damage the lens glass. Please clean QooCam EGO with cleaning cloth we provided in its package.
2. Keep QooCam EGO away from sand and dust.
3. Do not remove or use sharp objects to destroy the voice pickup hole and speaker hole.

Battery information

Here are some things you can do to maximize battery life:

1. Record video at lower frame rates and resolutions.
2. Enable auto power Off.
3. Charge QooCam EGO when the battery level is low. Storing QooCam EGO more than four month with low battery will reduce the battery life. Charge and discharge the battery of QooCam EGO to 40-60 % if it will not be used for 10 days or more.
4. QooCam EGO can be charged with external USB power supply during shooting.

NOTE: Even though your camera is charging, the battery will not charge during recording.

Battery maintenance

Extreme temperatures may temporarily shorten battery life or cause your camera to temporarily stop working properly. Avoid dramatic temperature or humidity changes as condensation may form on or within the camera.
Do not dry your camera with an external heat source such as a microwave oven or a hair dryer. Damage to the camera or battery caused by contact with liquid inside the camera is not covered under the warranty.
Do not store your battery with metal objects like coins, keys, or necklaces. If the battery terminals encounter metal objects, this may cause a fire.

NOTE: Batteries have reduced capacity in cold weather. This affects older batteries even more. If you regularly shoot at low temperatures, replace batteries yearly for optimal performance.

WARNING: Do not drop, disassemble, open, crush, bend, deform, puncture, shred, microwave, incinerate, or paint your camera or battery. Do not insert foreign objects into any opening on the camera, such as the USB-C port. Do not use your camera if it’s been damaged-for example, if cracked, punctured, or harmed by water. Disassembling or puncturing the integrated battery can cause an explosion or fire.

Battery disposal
Most rechargeable lithium-ion batteries are classified as non-hazardous waste and are safe for disposal in the normal municipal waste stream. To safely dispose of lithium-ion batteries, protect terminals from exposure to other metal with packing, masking, or electrical tape so they do not cause a fire while being transported.

Statement

1. Please read all the instructions.
2. Please be caution to all the warnings.
3. Please follow all the instructions.
4. Do not use your camera near heat sources such as radiators, electric heaters, stoves, or other heating equipment.
5. Only use accessories and parts specified or supplied by Kandao.
6. All maintenance should be conducted by the qualified personnel. Repairs are required in case of any types of damage to the device, for example, power cord or plug damage, liquid or object falling into the device, or getting wet in the rain or dampness, or failure to work or falling.

Camera security

WARNINGS: If you fail to take the following precautions, you may be injured or killed by the electric shock or fire disaster, or your QooCam EGO may be damaged. Please check before using the camera and accessories to make sure they are intact. For security, only QooCam accessories that are provided with the device or genuine ones purchased can be used. Using any other parts, accessories, or chargers not recommended by Kandao may result in fire, electric shock, or causalities. Damage caused by using unauthorized accessories or parts is not covered by the warranty.

To learn about approved accessories, please visit the Kandao website: www.kanaovr.com

1. Do not place or fix this product onto an unstable surface. Failure to observe this precaution can result in the product loosening or falling Off, thus causing an accident, or damaging the camera.
2. If you use and external power connection, please follow all safety guidelines for third-party powered devices.
3. The camera lens is made of glass. If the lens is damaged, please be careful to avoid scratching by broken glass. Keep it away from children.
4. The camera temperature may rise during operation, which is a normal phenomenon. If the temperature is too high, power Off the camera to cool it down before using,
5. This product is not a toy, and you are solely responsible for complying with all local laws, regulations, and restrictions.
6. Do not use the camera for unauthorized monitoring, sneak shot, or in any way that violates personal privacy regulations. This should be strictly prohibited. The operator may have to assume major responsibilities and suffer from criminal lawsuits.
7. NOTE: Do not place the camera in extremely cold or hot conditions that may cause the camera to fail temporarily.
8. WARNING: The lenses of the camera do not have any protection, which it is easy to scratch. Avoid placing the lens on any surface, and the lens scratches are not under the warranty.

Specifications

Basic specifications:

Taking photos and video recording

Product design:

Viewer: 97.2 mm x 52.8 mm x 47.6 mm

Storage and connection:

recommended
Microphone:| Two-channel stereo sounds pickup
Battery capacity:| 1340 mAh
---|---
Charging method:| Power adapter, USB

After-sales information

Visit https://www.kandaovr.com/after-servise/ to learn more about the latest after-sales service policies and warranty police.

Warranty Conditions

A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you need repair or other services during the warranty period, contact the product seller directly, you must provide the original proof of purchase with the date of purchase.

The following are considered to be a conflict with the warranty conditions, for which the claimed claim may not be recognized:

• Using the product for any purpose other than that for which the product is intended or failing to follow the instructions for maintenance, operation, and service of the product.
• Damage to the product by a natural disaster, the intervention of an unauthorized person or mechanically through the fault of the buyer (e.g., during transport, cleaning by inappropriate means, etc.).
• Natural wear and aging of consumables or components during use (such as batteries, etc.).
• Exposure to adverse external influences, such as sunlight and other radiation or electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage, electrostatic discharge voltage (including lightning), faulty supply or input voltage and inappropriate polarity of this voltage, chemical processes such as used power supplies, etc.
• If anyone has made modifications, modifications, alterations to the design or adaptation to change or extend the functions of the product compared to the purchased design or use of non-original components.

EU Declaration of Conformity
Identification data of the manufacturer’s / importer’s authorized representative: Importer: Alza.cz a.s.
Registered office: Jankovcova 1522/53, Holešovice, 170 00 Prague 7
CIN: 27082440
Subject of the declaration:
Title: Camera
Model / Type: QooCam EGO

The above product has been tested in accordance with the standard(s) used to demonstrate compliance with the essential requirements laid down in the Directive(s):
Directive No. 2014/53/EU
Directive No. 2011/65/EU as amended 2015/863/EU
Prague, 1.10.2022

WEEE
This product must not be disposed of as normal household waste in accordance with the EU Directive on Waste Electrical and Electronic Equipment (WEEE – 2012/19 / EU). Instead, it shall be returned to the place of purchase or handed over to a public collection point for the recyclable waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. Contact your local authority or the nearest collection point for further details. Improper disposal of this type of waste may result in fines in accordance with national regulations.

www.alza.co.uk/kontakt

+44 (0)203 514 4411
Alza.cz a.s., Jankovcova 1522/53, Holešovice, 170 00 Praha 7, www.alza.cz

References

• Alza.cz – rychlý a pohodlný nákup odkudkoliv | Alza.cz
• Alza.sk – rýchly a pohodlný nákup odkiaľkoľvek | alza.sk
• Alza | Alza.co.uk
• Alza.cz – rychlý a pohodlný nákup odkudkoliv | Alza.cz
• Alza.cz – rychlý a pohodlný nákup odkudkoliv | Alza.cz
• Alza.cz
• alza.de
• alza.hu
• alza.sk
• Kandao Software Download - Raw+ | Kandao Studio | Kandao Live
• Kandao

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>