NAPOLEON TQ240 TravelQ 240 Portable Blue Tabletop Gas Grill Instruction Manual
- June 4, 2024
- Napoleon
Table of Contents
- Napoleon President’s 10-Year Limited Warranty
- Safe Operating Practices
- DIMENSIONS
- Handle With Care
- General Information
- Table TOP Use
- Leak Testing Instructions
- Lighting Instructions
- **Cooking Instructions
- Cleaning Instructions
- Maintenance Instructions
- Troubleshooting
- Ordering Replacement Parts
- Parts list
- TQ240 PARTS DIAGRAM
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
TQ240 TravelQ 240 Portable Blue Tabletop Gas Grill
Instruction Manual
This gas grill must be used only outdoors in a well-ventilated space and must not be used inside a building, garage, screened-in porch, gazebo, or any other enclosed area.
DANGER
IF YOU SMELL GAS:
- Shut off gas to the appliance.
- Extinguish any open flame
- Open lid.
- If the odor continues, keep away from the appliance and immediately call your gas supplier or fire department.
IF A FIRE SHOULD OCCUR:
- Keep away from the appliance and immediately call your fire department.
- Do not attempt to extinguish an oil or grease fire with water.
Warning
Do not try to light this appliance without reading the “LIGHTING”
instructions section of this manual.
- Never operate this appliance unattended.
- Never operate this appliance within 10 ft (3.0 m) of any structure, combustible material or another gas cylinder.
- Never operate this appliance within 25 ft (7.5 m) of any flammable liquid.
Failure to follow these instructions could result in fire, explosion or burn
hazards which could cause property damage, personal injury or death.
Adults and especially children should be alerted to the hazards of high
surface temperatures. Young children should be supervised near the gas grill.
Notice to Installer: Leave these instructions with the grill owner for future
reference.
| www.napoleon.com
---|---
Wolf Steel Ltd.
214 Bayview Drive, Barrie,
Ontario, CANADA L4N 4Y8
grills@napoleon.com| Wolf Steel Ltd. 24 Napoleon
Road Barrie, Ontario
cANADA L4M 0G8
grills@napoleon.com
Napoleon President’s 10-Year Limited Warranty
NAPOLEON products are designed with superior components and materials and are
assembled by trained craftsmen who take great pride in their work. This grill
has been thoroughly inspected by a qualified technician before packaging and
shipping to ensure that you, the customer, receive the quality product you
expect from NAPOLEON.
NAPOLEON warrants that components in your new NAPOLEON product will be free
from defects in material and workmanship from the date of purchase, for the
following period:
Aluminum castings / stainless steel base ………………………. 10 years
Stainless steel lid ………………………………… 10 years
Porcelain enamel lid …………………………………. 10 years
Painted steel lid …………………………………………….. 5 years full coverage, plus 50% off
until the 10th year
Stainless steel tube burners ………………………………. 5 years full coverage, plus 50% off
until the 10th year
Porcelain-enameled cast iron cooking grids ……………………… 5 years full coverage,
plus 50% off until the 10th year
Stainless steel or porcelain sear plates ………………………… 3 years full coverage,
plus 50% off until the 10th year
All other parts ………………………………………………. 2 years
*Conditions and Limitations
This Limited Warranty creates a warranty period as specified in the
aforementioned table, for any product purchased through an authorized NAPOLEON
dealer, and entitles the original purchaser to the specified coverage in
respect of any component replaced within the warranty period, either by
NAPOLEON or an authorized NAPOLEON dealer, to replace a component of such
product that has failed in normal private use as a result of a manufacturing
defect. The “50% off” indicated in the table means the component is made
available to the purchaser at a 50% discount off the regular retail price of
the component for the period indicated. This Limited Warranty does not cover
accessories or bonus items.
For greater certainty, “normal private use” of a product means that the
product: has been installed by a licensed, authorized service technician or
contractor, in accordance with the installation instructions included with the
product and all local and national building and fire codes; has been properly
maintained; and has not been used as a communal amenity or in a commercial
application.
Similarly, “failure” does not include over-firing, blowouts caused by
environmental conditions such as strong winds or inadequate ventilation,
scratches, dents, corrosion, deterioration of painted and plated finishes,
discoloration caused by heat, abrasive or chemical cleaners or UV exposure,
chipping of porcelain enameled parts, or damages caused by misuse, accident,
hail, grease fires, lack of maintenance, hostile environments such as salt or
chlorine, alterations, abuse, neglect or parts installed from other
manufacturers.
Should deterioration of parts occur to the degree of non-performance (rusted
through or burnt through) within the duration of the warranted coverage, a
replacement part will be provided. The replacement component is the sole
responsibility of NAPOLEON defined by this Limited Warranty; in no event will
NAPOLEON be responsible for installation, labor, or any other costs or
expenses related to the re-installation of a warranted part, for any
incidental, consequential, or indirect damages or for any transportation
charges, labor costs or export duties.
This Limited Warranty is provided in addition to any rights afforded to you by
local laws. Accordingly, this Limited Warranty imposes no obligation upon
NAPOLEON to keep parts in stock. Based on the availability of parts, NAPOLEON
may at its discretion discharge all obligations by providing a customer a
prorated credit towards a new product. After the first year, with respect to
this Limited Warranty, NAPOLEON may, at its discretion, fully discharge all
obligations with respect to this warranty by refunding to the original
warranted purchaser the wholesale price of any warranted but defective
part(s).
The bill of sale or copy will be required together with a serial number and a
model number when making any warranty claims from NAPOLEON. NAPOLEON reserves
the right to have its representative inspect any product or part prior to
honoring any warranty claim. You must contact NAPOLEON Customer Service or an
authorized NAPOLEON dealer to obtain the benefit of the warranty coverage.
- **** This instruction manual contains important information necessary for the prope assembly and safe use of the appliance.
- Read and follow all warnings and instructions before assembly and using the appliance.
- Follow all warnings and instructions when using the appliance.
Safe Operating Practices
- This gas grill must be assembled exactly according to the instructions in the manual. If the grill was store assembled, you must review the assembly instructions to confirm correct assembly and perform the required leak tests before operating the grill.
- Read the entire instruction manual before operating the gas grill.
- This gas grill must only be used outdoors in a well-ventilated space and must not be used inside a building, garage, screened-in porch, gazebo or any other enclosed area.
- Do not use this grill under extended awnings. Failure to follow these instructions could result in a fire or personal injury.
- This gas grill must not be installed in or on recreational vehicles and/or boats.
- This gas grill is designed for L.P. only.
- Do not locate in windy settings. High winds adversely affect the cooking performance of the gas grill.
- Under no circumstances should this gas grill be modified. ·
- Do not operate the unit under any combustible construction.
- Maintain proper clearance to combustibles 18″ (457mm) to the rear of the unit, and 18″ (457mm) to the sides).
- Additional clearance is recommended near vinyl siding or panes of glass.
- The gas supply hose (optional) must be installed in a manner that will not allow contact with any hot surfaces of the grill while in use or in storage/travel mode.
- The propane cylinder must be disconnected when the gas grill is not in use.
- When the propane cylinder is connected to the appliance, the gas grill and cylinder must be stored outdoors in a well-ventilated space.
- When the gas grill is to be stored indoors, the connection between the propane cylinder and the gas grill must be disconnected and the cylinder removed and stored outdoors in a well-ventilated space out of reach of children. Disconnected cylinders must not be stored in a building, garage or any other enclosed area.
- Inspect the gas supply hose (optional) before each use. If there is evidence of excessive abrasion or wear or the hose is cut, it must be replaced prior to using the gas grill with a replacement pressure regulator and hose assembly specified by the grill manufacturer.
- Do not route the hose (optional) underneath the drip pan -proper hose clearance to the bottom of the unit must be maintained.
- Leak test the unit before initial use, annually, and whenever any gas components are replaced.
- Follow the lighting instructions carefully when operating the grill.
- Do not light burners with the lid closed.
- The use of alcohol, prescription, or non-prescription drugs may impair the consumer’s ability to properly assemble or safely operate the gas grill.
- Do not leave the grill unattended when operating. Keep children and pets away from the appliance at all times.
- Do not move the grill when hot or operating.
- Keep any electrical supply cord and fuel supply hose away from any heated surfaces
- Clean grease tray regularly to avoid build-up, which may lead to grease fires.
- Do not use water, beer, or any other liquids to control flare-ups.
- Do not use a pressure washer to clean any part of the unit.
- This gas grill is not intended for commercial use.
- This gas grill is not intended for and should never be used as a heater.
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DIMENSIONS
TQ240 GRILL
9,000 BTU MAIN BURNER GRILL SIZE: 240 in²
(1548 cm²) ALL DIMENSIONS ARE APPROXIMATE
Handle With Care
CAUTION! Use care when handling or transporting your grill to prevent damage and misalignment of internal components. Although this grill has been designed with obility in mind, rough handling or abuse will result in damage to internal components, preventing your grill from operating properly.
General Information
This gas barbecue is certified under Canadian and American National Standards,
CSA 1.18-2017 and ANSI Z21.89-2017 respectively for outdoor gas grills and
should be installed to conform to local codes. In absence of local codes,
install to the current CAN/CSA-B149.1 Propane Installation Code in Canada or
to the National Fuel Gas Code, ANSI Z223.1/NFPA 54 and ANSI/NFPA 58 in the
United States.
Use only the pressure regulator provided with this barbecue. Replacement
pressure regulators must be supplied by or specified by the manufacturer. The
regulator supplies a pressure of 11 inches water column to the gas grill and
has a female CGA#600 type fitting.
Cylinder Installation:
1 lb (.454kg) disposable cylinders to be used with this unit must be equipped
with a male CGA #600 type connection. This cylinder has a positive seating
connection, which will not allow gas flow until a positive seal has been
achieved. To install the cylinder simply screw it into the regulator and
tighten the hand tight. WARNING! Use cylinders that are marked “Propane
Fuel” only.
WARNING! Be careful not to cross thread when installing the cylinder. Do
not use tools to tighten the cylinder.
WARNING! Do not operate the grill if the regulator shows signs of impact
damage.
WARNING! The dust cap should be in place when the propane cylinder is not
in use to ! prevent dirt and debris from entering.
WARNING! Review instructions on propane cylinder prior to using. A dented or
rusted cylinder may be hazardous. Discard the cylinder if rust particles or
debris are in the connection area of the propane cylinder.
Optional Supply Hose Instructions (if applicable): An optional hose is
available from your Napoleon Dealer that allows the grill to be connected to a
20 lb (9.1kg) Gas cylinder measuring 12″(30.5cm) in diameter and 18″(45.7cm)
high. A dented or rusted cylinder may be hazardous and should be checked by
your propane supplier. Never use a cylinder with a damaged valve.
The LP-gas supply cylinder must be constructed and marked in accordance with
the US Department of Transportation (DOT) specifications for LP-Gas Cylinders
or the Standard for Cylinders, Spheres and Tubes for Transportation of
Dangerous Good and Commission, CAN/CSA-B339, as applicable.
The propane cylinder must be provided with a shut-off valve terminating in a
propane cylinder valve type QCC1, and a safety relief device having direct
communication with the vapor space of the cylinder. The cylinder supply system
must be arranged for vapor withdrawal and the cylinder shall include a collar
to protect the cylinder valve. The cylinder shall incorporate a listed OPD
(overfill protection device). To use the hose, connect it between the tank
valve and the regulator on the grill. These connections should be hand
tightened, and leak tested. Ensure that the cylinder valve is turned off
whenever the grill is not in use
WARNING! Locate the hose out of pathways where people may trip over it or
in areas where the hose may be subject to accidental damage. Do not tip or
move propane supply cylinder.
LARGEUR DU GRILLE
WARNING! A LP gas cylinder connected for use must be placed at a minimum
of 26″ (650mm) away from the appliance.
WARNING! If these instructions are not followed exactly, a fire causing death or serious injury may occur.
- Do not store a spare propane cylinder under or near this appliance.
- Never fill the cylinder beyond 80 percent full.
WARNING! California Proposition 65 This product can expose you to
chemicals including soot, which is known to the State of California to cause
cancer, and chemicals including carbon monoxide, which is known to the State
of California to cause birth defects or other reproductive harm. For more
information go to www.P65Warnings.ca.gov.
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****This unit has been designed with mobility in mind. With collapsible legs,
this portable grill can be set up on most tabletops. The legs fold out and
lock into place, folding back into a locked position when on the go.
Table TOP Use
WARNING! The legs located on each side of your grill must be unfolded
during use.
WARNING! Do not use the grill on plastic, resin, or glass table tops.
Leak Testing Instructions
WARNING! A leak test must be performed annually and each time a cylinder
is hooked up or if a part of the gas system is replaced.
WARNING! Never use an open flame to check for gas leaks. Be certain no
sparks or open flames are in the area while you check for leaks. Sparks or
open flames will result in a fire or explosion, damage to property, serious
bodily injury, or death.
Leak testing : This must be done before initial use, annually, and
whenever any gas components are replaced or serviced. Do not smoke while
performing this test, and remove all sources of ignition. See Leak Testing
Diagram for areas to check. Turn all burner controls to the off position.
Connect a disposable cylinder or slowly turn on the gas supply valve (large
propane cylinder)
Brush a half-and-half solution of liquid soap and water onto all joints and
connections of the regulator, hose, manifolds, and valves.
Bubbles will indicate a gas leak. Either tighten the loose joint or have the
part replaced with one recommended by the Napoleon Customer Solutions
department and have the grill inspected by a certified gas installer.
If the leak cannot be stopped, immediately shut off the gas supply, disconnect
it, and have the grill inspected by a certified gas installer or dealer. Do
not use the grill until the leak has been corrected.
Lighting Instructions
Burner Control
WARNING! Open lid
WARNING! Ensure all burner controls are in the off position. Connect a
disposable cylinder or slowly turn on the gas supply valve (large propane
cylinder).
Main Burner Lighting
-
Open grill lid
-
Push and turn any main burner control knob slowly to the `hi’ position. This action will ignite the selected burner.
-
If the burner does not ignite, then immediately turn the control knob back to the `off’ position and repeat step 2 several times.
-
If the burner will not ignite within 5 seconds, turn the control knob to the `off’ position and wait 5 minutes for any excess gas to dissipate, either repeat steps 2 and 3 or
light with a match. -
If lighting the unit with a match, clip the match into the supplied lighting rod. Hold the lit match down through the grill while turning the corresponding burner valve to
high.
**Cooking Instructions
**
WARNING! Do not use this grill under extended awnings. Failure to follow
these instructions could result in a fire or personal injury.
DANGER! Allow the grill to cool to the touch before moving or storing.
Failure to do so could result in a fire resulting in property damage, personal
injury or death.
Initial Lighting: When lit for the first time, the gas grill emits a slight
odor. This is a normal temporary condition caused by the “burn-in” of internal
paints and lubricants used in the manufacturing process and does not occur
again. Simply run the main burners on high for approximately one-half hour.
Main Burner Use: When searing foods, we recommend preheating the grill by
operating all main burners in the high position with the lid closed for
approximately 10 minutes. Food cooked for short periods of time (fish,
vegetables) can be grilled with the lid open. Cooking with the lid closed will
ensure higher, more even temperatures that can reduce cooking time and cook
meat more evenly. Food that has a cooking time longer than 30 minutes, such as
roasts, can be cooked indirectly (with the burner lit opposite to the food
placement). When cooking very lean meats, such as chicken breasts or lean
pork, the grids can be oiled before pre-heating to reduce sticking. Cooking
meat with a high degree of fat content can create flare-ups. Either trim the
fat or reduce temperatures to inhibit this. Should a flare-up occur, move food
away from the flames and reduce the heat. Leave the lid open. See Your All
Season Grill cookbook by Napoleon for more detailed instructions.
Cleaning Instructions
WARNING! Always wear protective gloves and safety glasses when servicing
your grill.
WARNING! To avoid the possibility of burns, maintenance should be done
only when the grill is cool. Avoid unprotected contact with hot surfaces.
Ensure all burners are turned off. Clean grill in an area where cleaning
solutions will not harm decks, lawns, or patios. Do not use oven cleaner to
clean any part of this gas grill. Do not use a self-cleaning oven to clean
cooking grids or any other parts of the gas grill. Barbecue sauce and salt can
be corrosive and will cause rapid deterioration of the gas grill components
unless cleaned regularly.
Note: Stainless steel tends to oxidize or stain in the presence of chlorides
and sulfides, particularly in coastal areas and other harsh environments, such
as the warm, highly humid atmosphere around pools and hot tubs. These stains
could be perceived as rust but can be easily removed or prevented. To provide
stain prevention and removal, wash all stainless steel and chrome surfaces
every 3-4 weeks or as often as required with fresh water and/or stainless
steel cleaner.
Cast Iron Cooking Grids: The cast iron cooking grids supplied with your
new grill offer superior heat retention and distribution. By regularly
seasoning your grids you are adding a protective coating, which will aid in
resisting corrosion and increase your grid’s non-stick capabilities.
First-Time Use: Wash the cooking grids by hand with mild dish soap and
water to remove any residue from the manufacturing process (never wash in a
dishwasher). Rinse thoroughly with hot water and dry completely with a soft
cloth. This is important to avoid moisture from entering the cast iron.
Seasoning : Using a soft cloth, spread VEGETABLE SHORTENING with a high
smoke point over the entire grid surface ensuring all grooves and corners are
covered. Sunflower, avocado or canola oil is recommended. Do not use salted
fats such as butter or margarine. Pre-heat your grill to 350°-400°F
(176°C-204°C). Install coated grids in the grill. Close the lid and cook for
30 minutes. Apply a second coat of oil on the grids using a silicon brush and
cook for 30 minutes more. Turn all the burners to the “OFF” position and turn
the gas off at the source. Let the cooking grids stand until cool. This
procedure should be repeated several times throughout the season at 3-4 uses
intervals. Note: if rust has formed on the cast iron grids, clean them
with a scouring pad or brass brush and repeat the entire seasoning process.
Daily Usage : Before pre-heating, and cleaning with a brass wire grill
brush, coat the entire top surface of the cooking grids with VEGETABLE
SHORTENING. Preheat the grill and then brush away any unwanted residue with a
brass wire brush.
Cleaning Inside The Gas Grill: Remove the cooking grids. Use a brass wire
brush to clean loose debris from the casting sides and underneath the lid.
Brush all debris from inside the gas grill into the removable drip pan.
Drip Pan: Accumulated grease is a fire hazard. Clean the drip pan
frequently to avoid grease buildup. Grease and excess drippings pass through
to the drip pan, located beneath the gas grill and accumulate. To clean, slide
the drip pan free of the grill. Never line the drip pan with aluminum foil,
sand or any other material as this could prevent the grease from flowing
properly. The pan should be scraped out with a putty knife or scraper.
CAUTION! Ensure the drip pan is empty and clean before transporting the
grill in a vertical position.
Cleaning The Outer Grill Surface: Do not use abrasive cleaners or steel
wool on any painted, porcelain or stainless steel parts of your Napoleon
Grill. Doing so will scratch the finish. Exterior grill surfaces should be
cleaned with warm soapy water while the metal is still warm to the touch. To
clean stainless surfaces, use a stainless steel or a non-abrasive cleaner.
Always wipe in the direction of the grain. Over time, stainless steel parts
discolor when heated, usually to a golden or brown hue. This discoloration is
normal and does not affect the performance of the grill. Porcelain enamel
components must be handled with additional care. The baked-on enamel finish is
glass-like, and will chip if struck. Touch-up enamel is available from your
Napoleon Grill dealer.
Maintenance Instructions
We recommend this gas grill be thoroughly inspected and serviced annually by a
qualified service person.
At all times keep the gas grill area free from combustible materials,
gasoline, and other flammable vapors and liquids. Do not obstruct the flow of
ventilation and combustion air.
WARNING! Always wear protective gloves and safety glasses when cleaning
your grill.
WARNING! Turn off the gas at the source and disconnect the unit before
servicing. To avoid the possibility of burns, maintenance should be done only
when the grill is cool. A leak test must be performed annually and whenever
any component of the gas train is replaced or a gas smell is present.
Combustion Air Adjustment: (This must be done by a qualified gas installer.) The air shutter is factory set and should not need adjusting under normal conditions. Under extreme field conditions, adjustments might be required. When the air shutter is adjusted correctly the flames will be dark blue, tipped with light blue and occasionally yellow.
- With too little airflow to the burner, the flames are lazy yellow and can produce soot.
- With too much airflow, the flames lift erratically and can cause difficulties when lighting. Adjusting the air shutter:
- Loosen the air-shutter lock screw, located under the control panel, and open or close the air shutter as required. The normal setting for the tube burner is 1/16″ (1.5mm).
- Light burner and set to high. Visually inspect burner flames. When shutters are set, turn the burner off, and tighten the locking screw. Be sure the air shutter does not move when tightening the screw.
Burner: The burner is made from heavy wall 304 stainless steel, but
extreme heat and a corrosive environment can cause surface corrosion to occur.
This can be removed with a brass wire brush.
CAUTION! Beware of Spiders.
Spiders and insects are attracted to the smell of propane and natural gas. The
burner is equipped with an insect screen on the air shutter, which reduces the
likelihood of insects building nests inside the burner but does not entirely
eliminate the problem. A nest or web can cause the burner to burn with a soft
yellow or orange flame or cause a fire (flashback) at the air shutter
underneath the control panel. To clean the inside of the burner, it must be
removed from the gas grill: Remove the screw (s) that attach the cross light
bracket and the burner to the base. Slide the burner back and upwards to
remove it.
Cleaning: Use a flexible venturi tube brush to clean the inside of the
burner. Shake any loose debris from the burner through the gas inlet. Check
the burner ports and valve orifices for blockages. Burner ports can close over
time due to cooking debris and corrosion; use an opened paperclip to clean
them. The ports are easier to clean if the burner is removed from the grill,
but it can also be done with the burner installed.
CAUTION! Take care not to enlarge the holes.
Ensure the insect screen is clean, tight, and free of any lint or other
debris.
Reinstallation: Reverse the procedure to reinstall the burner. Check that
the valve enters the burner when installing. Replace the cross-light bracket
and tighten the screws to complete the reinstallation.
WARNING! When reinstalling the burner after cleaning it is very important
that the valve/orifice enters the burner tube before lighting your gas grill.
If the valve is not inside the burner tube a fire or explosion could occur.
WARNING! Hose (optional): Check for abrasions, melting, cuts, and cracks
in the hose. If any of these conditions exist, do not use the gas grill. Have
the part replaced by your Napoleon Gas Grill dealer or qualified gas
installer?
Troubleshooting
Problem | Possible Causes | Solution |
---|---|---|
Low heat / Low flame when valve turned to high. | Blockage of gas. |
Improper preheating.
Cylinder freezing up.| Check for spider webs in the burner or orifice.
Preheat grill with the main burners on high for 5 to 10 minutes.
When cooking for long periods of nme. or when the cylinder is close to being
empty, or low outside air temperatures, 1 lb cylinders do not have enough
wetted surface area to allow liquid propane to turn to vapor. Put on a fresh 1
lb cylinder or hook up to a 20 lb tank.
Excessive flare-ups/ uneven heat.| improper preheating. Excessive grease and
ash build up in drip pan.| Preheat the grill with both main burners on high
for 5 to 10 minutes.
Clean drip pan regularly. Do not line the pan with aluminum foil. Refer to
cleaning instructions.
Burners burn with a yellow flame, accompanied by the smell of gas-| Possible
spider web or other debris, or improper air shutter adjustment.| Thoroughly
clean burner by removing. See general maintenance instructions. Open the air
shutter slightly according to combustion air adjustment instructions. (This
must be done by a qualified gas installer.)
Karnes lift away from the burner, accompanied by the smell of
gas, and possibly chfficulnes in lighting.| Improper air shutter adjustment.|
Close air shutter slightly according to combustion air adjustment
instructions. (This must be done by a qualified gas installer.)
The burner will not light with the igniter
but will light with a match.| the let-fire outlet is dirty or clogged.| Clean
jet-fire outlet with a soft bristle brush.
Humming regulator.| Normal occurrence on hot days.| This is not a defect. It
is caused by internal )filaranons in the regulator and does not affect the
performance or safety of the gas grill. Humming regulators will not be
replaced.
“Paint” appears to be peeling inside lid or hood,| Grease build-up on inside
surfaces.| This is not a defect. The peeling is caused by hardened grease,
which dries into the paint. like shards that flake off. Regular cleaning will
prevent this. See cleaning instructions.
Burner output on “high’ setting is
too low. (Rumbling none and fluttering blue flame at burner surface.)| Lack of
gas.
The supply hose is pinched.
Dirty or clogged orifice.
Spider webs or other matter in the venturi tube.| Check the gas level in the
propane cylinder. Reposmon supply hose as necessary. Clean burner orifice.
Clean out venturi tube,
KEEP YOUR RECEIPT AS PROOF OF PURCHASE TO VALIDATE YOUR WARRANTY.
Ordering Replacement Parts
Warranty Information………………………..
MODEL:………………….
DATE OF PURCHASE:…………….
SERIAL NUMBER:………………….
(Record information here for easy reference)
For replacement parts and warranty claims, contact the Napoleon dealer where
the product was purchased.
Before contacting the dealer, check the Napoleon Grills Website for more
extensive cleaning, maintenance, troubleshooting and parts replacement
instructions at www.napoleon.com.
To process a claim, the following information is required:
- Model and serial number of the unit.
- Part number and description.
- A concise description of the problem (‘broken’ is not sufficient).
- Proof of purchase (photocopy of the invoice).
In some cases, Napoleon could request to have the parts returned to the
factory for inspection before providing replacement parts.
Before contacting the Napoleon dealer, please note that the following items
are not covered by the warranty:
- Costs for transportation, brokerage, or export duties.
- Labor costs for removal and reinstallation.
- Costs for service calls to diagnose problems.
- Discoloration of stainless steel parts.
- Part failure due to lack of cleaning and maintenance, or use of improper cleaners (oven cleaner or other harsh chemicals).
Parts list
Item | Part # | Description | TQ240 |
---|---|---|---|
1 | NO10-1509-SER | Lid assembly | x |
NO10-1509-GT-SER | Graphite Grey Lid assembly | x | |
NO10-1509-RD-SER | Red Lid assembly | x | |
2 | N305-0137-BK2FL | Cast iron left cooking grid | x |
3 | N305-0138-BK2FL | Cast iron right cooking grid | x |
4 | NO10-1512-SER | Assembly handle top | x |
5 | N010-1511-SER | Burner assembly | x |
6 | N010-1510-SER | Base assembly | x |
NO10-1510-GT-SER | Grey base assembly | x | |
NO10-1510-RD-SER | Red base assembly | x | |
7 | NO10-1513-SER | Assembly handle bottom | x |
8 | N010-1515-SER | Assembly control panel | x |
9 | NO10-1514-SER | Assembly leg | x |
10 | N710-0079 | Drip pan | x |
11 | N380-0042 | Control knob | x |
12 | N555-0097 | Lighting rod | x |
62006 | replacement grease tray (5) | ac |
x – standard ac – accessory
x – compris ac – accessoires
TQ240 PARTS DIAGRAM
Napoleon products are protected by one or more U.S. and Canadian and/or
foreign patents or patents pending.
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References
- P65Warnings.ca.gov
- Napoleon® Canada | Barbecue Grills, Fireplaces, Heating & Cooling
- P65Warnings.ca.gov
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