i safe MOBILE IS330.RG Rugged Android 9.0 Mobile Phone User Manual

June 9, 2024
i safe MOBILE

i safe MOBILE Logo IS330.RG Rugged Android 9.0 Mobile Phone
User Manual

INTRODUCTION

This document contains information and safety regulations which are to be observed without fail for safe operation of the device IS330.RG (Model M33A01) under the described conditions. Non-observance of this information and instructions can have serious consequences and/or may violate regulations.
Please read the manual and these safety instructions before using the device. In case of any doubt, the German version shall apply.
The current EU-declaration of conformity, safety instructions and manuals can be found at www.isafe-mobile.com or requested from i.safe MOBILE GmbH.

RESERVATION
The content of this document is presented as it currently exists. i.safe MOBILE GmbH does not provide any explicit or tacit guarantee for the accuracy or completeness of the content of this document, including, but not restricted to, the tacit guarantee of market suitability or fitness for a specific purpose unless applicable laws or court decisions make liability mandatory. i.safe MOBILE GmbH reserves the right to make changes to this document or to withdraw it any time without prior notice. Changes, errors and misprints may not be used as a basis for any claim for damages. All rights reserved.
i.safe MOBILE GmbH cannot be held responsible for any data or other loss and direct or indirect damages caused by any improper use of this device

EU-DECLARATION OF CONFORMITY
The EU-declaration of conformity can be found at the end of this manual.
FCC/IC STATEMENT
The FCC/IC Statement can be found under downloads on the product page of our website: www.isafe-mobile.com/en/products.

FAULTS AND DAMAGES

If there is any reason to suspect that the safety of the device has been compromised, it must be withdrawn from use and removed from any ex-hazardous areas immediately. Measures must be taken to prevent any accidental restarting of the device. The safety of the device may be compromised, if, for example:

  • Malfunctions occur.
  • The housing of the device shows damage.
  • The device has been subjected to excessive loads.
  • The device has been stored improperly.

We recommend that a device displaying errors or in which an error is suspected be sent back to i.safe MOBILE GmbH to be checked.

SAFETY ADVISES

  • Do not touch the screen of the device with sharp objects. Dust particles and nails may scratch the screen. Please maintain the screen clean. Remove dust on the screen with a soft cloth gently, and do not scratch the screen.
  • Do not put the device in environments with excessive temperatures, as this could lead to heating of the battery, resulting in fire or explosion.
  • Do not charge the device near any flammable or explosive substances.
  • Charge the device under indoor conditions only.
  • Do not charge the device in environments with much dust or humidity.
  • Do not use the device in areas where regulations or legislatives prohibit the use.
  • Do not expose the device or charger to strong magnetic fields, such as are emitted from induction ovens or microwaves.
  • Do not attempt to open or repair the device. Improper repair or opening can lead to the destruction of the device, fire or explosion. Only authorized personnel are allowed to repair the device.
  • Power off the device in hospitals or other places where the use of mobile phones is prohibited.
  • This device may affect proper work of medical equipment, such as pacemakers. Always keep a distance of at least 15 cm between the device and these devices.
  • Observe all corresponding laws that are in force in the respective countries regarding the use of devices while operating a vehicle.
  • Please power off the device and disconnect the charging cable before cleaning the device.
  • Do not use any chemical cleaning agents to clean the device or the charger. Use a damp and anti-static soft cloth for cleaning.
  • Do not discard old and abandoned lithium batteries into the trash, send them to designated waste disposal locations.
  • The user alone is responsible for any and all damages and liabilities caused by malware downloaded when using the network or other data-exchange functions of the device. i.safe MOBILE GmbH cannot be held responsible for any of those claims.

WARNING
i.safe MOBILE GmbH will not assume any liability for damages caused by disregarding any of these advices or by any inappropriate use of the device.

MAINTENANCE/REPAIR

Please note any legal requirements for periodic inspection.
The device itself has no user-serviceable parts. It is recommended to perform inspections according to the safety regulations and advises. If there is a problem with the device, please contact your vendor or consult the service center. If your device is in need of repair, you can either contact the service center or your vendor.
BATTERY
The device may only be charged at ambient temperatures in a range from +5°C … +35°C.

INSTALLATION OF THE NANO SIM CARD

The device features two nano SIM card slots. These are located in the battery compartment below the battery.
WARNING
Do only change the SIM card when the device is switched off. Do not try to insert or remove the SIM cards when any external power supply is connected.
CELL BROADCAST
The device supports cell broadcast.

INSTALLATION OF THE microSD CARD
The device features a microSD card slot (up to 128 GB). This is located in the battery compartment below the battery. If you want to remove the microSD card, please make sure that the card is not in use by the device. To remove the microSD card follow the instructions given in < Settings> → .
WARNING
Do only change the microSD card when the device is switched off. Do not try to insert or remove the microSD card when any external power supply is connected, otherwise the microSD card may be damaged.

KEYS AND SPECIAL FEATURES

i safe MOBILE IS330.RG Rugged Android 9.0 Mobile Phone -
KEYS

  1. POWER KEY ON/OFF: Long press to power ON/OFF the device. Short press to power ON/OFF the standby mode.
  2. SIDE KEY LEFT: Optional key used by different apps.
  3. LOUDNESS CONTROL: Volume up/Volume down.
  4. USB TYPE C INTERFACE: To charge and to connect the device.
  5. KEYPAD
  6. CUSTOMIZED KEY: Optional key used by different apps.
  7. ISM INTERFACE: See website for approved accessories: www.isafe-mobile.com
  8. FRONT CAMERA
  9. SOS KEY: Long press automatically selects an emergency number stored by you. This function can only be used in conjunction with an optionally available LWP app.
  10. TOUCH SCREEN
  11. EYELET FOR LANYARD: Optional accessory.
  12. BACK CAMERA
  13. FLASH LIGHT
  14. CHARGING CONTACT

RECYCLING
The crossed-out wheeled-bin symbol on your product, battery, literature, or packaging reminds you that all electrical and electronic products, batteries, and accumulators must be taken to separate collection at the end of their working life. This requirement applies in the European Union. Do not dispose of these products as unsorted municipal waste. Always return your used electronic products, batteries, and packaging materials to dedicated collection points. This way you help prevent uncontrolled waste disposal and promote the recycling of materials. More detailed information is available from the product retailer, local waste authorities, national producer responsibility organisations, or your local i.safe MOBILE GmbH representative.

INFORMATION CONCERNING SAR CERTIFICATION
(SPECIFIC ABSORBATION RATE)
Maximum SAR values for this model and the conditions under which these were determined:
SAR (head): 0.62 W/kg
SAR (body – worn): 0.93 W/kg
This device was tested for typical body-worn operations with the back of the handset kept 5 mm from the body.
TRADEMARKS

  • i.safe MOBILE and the i.safe MOBILE logo are registered trademarks of the i.safe MOBILE GmbH.
  • EEA version: Comes with the Google™ app and Google Chrome™
  • Google and Google Play are trademarks of Google LLC.
  • All other trademarks and copyrights are the properties of their respective owners.

NB WARNING
CAUTION

  • Use careful with the earphone maybe possible excessive sound pressure from earphones and headphones can cause hearing loss.

  • CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

  • Operation temperature: -10°C …+50°C (EN/IEC 62368-1).

  • The device shall only be connected via accessory authorised by i.safe MOBILE GmbH.

  • AC Adapter:
    Approved external adapter model ICP12-050-2000B (Input: AC100-240V 50/60Hz 0.3A;
    Output: 5VDC, 2A) or other approved external AC/DC adapter which complies with the requirements of LPS (Limited Power Source) and has output rated 5VDC/2A.

  • Adapter shall be installed near the equipment and shall be easily accessible.

  • The plug is considered independent of the adapter.

  • The device complies with RF specifications when the device used at 0.5 cm from your body.

The i.safe MOBILE GmbH hereby declares that this smart phone is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. This information has to be presented in such a way that the user can readily understand it. Typically, this will necessitate translation into every local language (required by national consumer laws) of the markets where the equipment is intended to be sold. Illustrations, pictograms and using international abbreviations for country names may help reduce the need for translation.

CONTACT/SERVICE CENTER
FOR FURTHER QUESTIONS PLEASE CONTACT OUR SERVICE CENTER:

MAXIMUM OUTPUT POWER

Frequency bands Maximum output power
GSM 900 2W
DCS1800 1W
WCDMA 900 24.0dBm
WCDMA 2100 24.0dBm
LTE Band 1 23.0dBm
LTE Band 3 23.0dBm
LTE Band 7 23.0dBm
LTE Band 8 23.0dBm
LTE Band 20 23.0dBm
LTE Band 28 23.0dBm
LTE Band 38 23.0dBm
LTE Band 40 23.0dBm
NFC -21.815dBu A/m at 10 m
WiFi 2.4G 17.91dBm EIRP
WiFi 5G 15.76dBm EIRP
BT 8.87dBm EIRP
BLE -0.96dBm EIRP
SRD 13.80dBm EIRP

GSM ,WCDMA,LTE, BT/BLE,2 4GWIFI/5GWIFI,NFC,GPS,SR.D can be used in Europe without restriction.
Restrictions in the 5 GHz band:
According to Article 10 (10) of Directive 2014/53/EU, the packaging shows that this radio equipment will be subject to some restrictions when placed on the market in Belgium (BE),Bulgaria (BG), the Czech Republic (CZ),Denmark (DK), Germany (DE), Estonia (EE), Ireland (IE), Greece (EL), Spain(ES), France (FR), Croatia (HR), Italy (IT), Cyprus (CY), Latvia (LV), Lithuania(LT), Luxembourg (LU), Hungary (HU), Malta (MT), Netherlands (NL), Austria (AT), Poland (PL), Portugal (PT), Romania (RO), Slovenia (SI), Slovakia (SK),Finland (FI), Sweden (SE), the United Kingdom (UK), Turkey (TR), Norway(NO), Switzerland (CH), Iceland (IS), and Liechtenstein (LI).The WLAN function for this device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range.

| AT| BE| BG| CH| CY| CZ| DE| DK
---|---|---|---|---|---|---|---|---
EE| EL| ES| Fl| FR| HR| HU| IE
IS| IT| LI| LT| LU| LV| MT| NL
PL| PT| RO| SE| SI| SK| TR| UK

EU-DECLARATION OF CONFORMITY

EU – Declaration of Conformity
according to directive 2014/53/EU and 2011/65/EU (2015/863/EU)
The company i.safe MOBILE GmbH declares under its sole responsibility that the product to which this declaration relates is in accordance with the provisions of the following data, directives and standards:

Name & address of the manufacturer in the EU| i.safe MOBILE GmbH
i_Park Tauberfranken 10
97922 Lauda – Koenigshofen, Germany
---|---
Description of the devices| LTE SMARTPHONE
type: IS330.RG and IS-HS1.RG
model: M33A01
Adapter model: ICP12-050-2000B (Input: AC100-240V 50/60Hz
0.3 A, Output: DC 5V, 2A)
Battery Model: MBP33A01 (3.7VDC, 4050mAh, 15.985Wh)
Software version: LA6925(IS330)_IS330_EEA_1.0.0.0.01
20200103_MultiDownload_202001101536_user
Conformity statement
2014/53/EU issued by| Notified Body
PHOENIX TESTLAB GmbH
Koenigswinkel 10
32825 Blomberg
Germany
identification number: 0700
Applied harmonized
standards| ETSI EN 301 489-1 V2.2.3 (2019-11)
DraftETSI EN 301 489-17 V3.2.2 (2019-12)
ETSI EN 301 489-19 V2.1.1 (2019-04)
Final draft ETSI EN 301 489-3 V2.1.1 (2019-03)
Draft ETSI EN 301 489-52 V1.1.0 (2016-11)
EN 55032:2015, EN 55024:2015, EN 55035:2017, EN 61000-32:2018 EN 61000-3-3:2013
ETSI EN 301 511 V12.5.1 (2017-03),3GPPTS 51.010-1:V13.7.0
ETSI EN 301 908-1 V11.1.1 (2016-07)
ETSI EN 301 908-2 V11.1.2 (2017-08),3GPP TS 34.121-1:V15.1.0
ETSI EN 301 908-13 V11.1.2 (2017-07),3GPP TS 36.5211:V15.2.0
ETSI EN 300 328 V2.1.1 (2016-11)
ETSI EN 301 893 V2.1.1 (2017-05)
ETSI EN 303 413 V1.1.1 (2017-06)
ETSI EN 300 330 V2.1.1 (2017-02)
ETSI EN 300 440 V2.1.1 (2018-07)
EN 50566:2017, EN 62209-2:2010, EN 62209-2:2017
EN 50663:2017,EN 62479:2010, EN 62311:2008
EN 50332-1:2013,
EN 62368-1: 2014/A11:2017, IEC 62133-2:2017, IEC62471:2006
Conformity statement
2015/863/EU amending
2011/65/EU issued by| SGS-CsTC Standards Technical Services Co., Ltd.
198 Kezhu Road,
Scientech Park Guangzhou Economic & Technology
Development District,
Guangzhou, China 510663
Applied harmonized standards| IEC 62321-2: 2013; IEC 62321-1: 2013;
IEC 62321-3-1: 2013; IEC 62321-5: 2013;
IEC 62321-4: 2013 + A1: 2017;
IEC 62321-7-1: 2015;
IEC 62321-7-2: 2017 & ISO 17075-1: 2017;
IEC 62321-6: 2015;
IEC 62321-8: 2017
CE Marking| ****

i safe MOBILE Logo
Lauda – Koenigshofen 18.08.2020

i safe MOBILE IS330.RG Rugged Android 9.0 Mobile Phone -
Figurei safe MOBILE
Logo Document No. 1044MM01REV00
Version: 2020-08-17
(c) 2020 i.safe MOBILE GmbH
i.safe MOBILE GmbH
i_Park Tauberfranken 10
97922 Lauda-Koenigshofen
Germany
Tel. +49 9343/60148-0
info@isafe-mobile.com
www.isafe-mobile.com
1044CC11REV01_sgr All rights reserved, i.safe MOBILE GmbH

References

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