Vorago AU-350 Quick Charge USB Wall Charger User Guide
- June 8, 2024
- Vorago
Table of Contents
Vorago AU-350 Quick Charge USB Wall Charger
DATA SHEET
Limited product warranty
Vorago equipment and / or accessories are covered by a limited warranty for
the time indicated in the annexed validity table, counting from the date of
acquisition, against any manufacturing and operation defect, provided they
have been used under normal conditions of use during the warranty period and
for which it was manufactured. Vorago warranty the buyer the absence of
anomalies regarding the materials.
Important warranty policy : Please read and complete this warranty policy
and seal it in the store when purchasing the product.
Responsibilities
- The total responsibility of Vorago will be to repair or replace the product, including labor and parts, at no cost to the buyer when it is returned to the point of sale, presenting this warranty policy properly completed and stamped by the establishment where it was purchased.
- The product or copy of the receipt or receipt or invoice, in which data of the product the date of purchase is specified, to verify the times within the warranty.
- Vorago may use new parts, restored or used in good condition to repair or replace any product, at no additional cost to the consumer. In the case of equipment and / or accessories that can not be repaired, the change will be generated by a similar product or with superior characteristics. This warranty covers the transportation expenses of the product derived from its fulfillment; which will be directly attributable to the supplier of the product.
- In all replacement products, the original warranty period will be renewed.
- Vorago is governed by international standards for the manufacture of products
How to obtain warranty support
- Warranty claims are processed through the point of sale, during the first 15 days after the purchase, as long as they meet the requirements. Guarantee claims that can not be processed through the point of sale and any concerns related to the product purchased should be sent with the prepaid guide by Vorago to the address of the Vorago headquarters in Francisco Villa No. 3, Col. San Agustín, CP 45645, Tlajomulco de Zúñiga, Jalisco, Mexico.
- Except in situations of force majeure or fortuitous event, the repair time in no case will be greater than 30 calendar days from the date of receive of the equipment in Vorago.
Exclusions
This warranty is has valid in the following cases:
- When the product had been used in conditions other than normal.
- When the product has not been operated in accordance with the instructions for use.
- When the product has been altered or repaired by unauthorized persons by Vorago.
Vorago does not offer any other express warranty for this product. To make the
warranty valid, as well as the acquisition of parts, components, consumables
and accessories
To validate a warranty, the following information must be sent to the email:
garantias@voragolive.com
- Model and color
- Product failure
- Ticket or purchase invoice (digitized)
- Your address with CP, telephone and full Name.
Available in the establishment where the product was purchased and / or in our
central ofices:
Returns
In the case of product return, it will only be the place of purchase by the
end customer. Subject to the return policies established by the same seller.
Vorago, S.A. de C.V. Francisco Villa No. 3 Col. San Agustín, C.P. 45645
Tlajomulco de Zúñiga, Jalisco, México. Tel. (33) 3044 6666
Importadora Global Rida S.A. de C.V. Matilde Márquez No. 68 Colonia Peñón de
los Baños C.P. 15520 Alcaldía Venustiano Carranza, CDMX RFC: IGR1510164C2
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