VTech SN5307 Amplified Accessory Handset with Picture Dial Buttons User Manual

: June 8, 2024
: vtech

VTech SN5307 Amplified Accessory Handset with Picture Dial Buttons

Congratulations
on purchasing your new VTech product. Before using this product, please read Important safety instructions. This user’s manual provides you with installation and operation instructions. Please read this manual thoroughly to ensure proper installation and operation of this VTech product.
For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit phones.vtechcanada.com.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry T Association. Used under license.

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

Read and understand all instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
CAUTION: Do not install the telephone base at a height above 2 meters.
Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or a swimming pool, nor in a wet basement or shower.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
Avoid placing the telephone system in places with extreme temperature, direct sunlight, or other electrical devices. Protect your phone from moisture, dust, corrosive liquids and fumes.
Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.
This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.
Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
• When the power supply cord or plug is damaged or frayed.
• If liquid has been spilled onto the product.
• If the product has been exposed to rain or water.
• If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.
• If the product has been dropped and the telephone base and/or handset has been damaged.
• If the product exhibits a distinct change in performance.
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
Only put the handset of your telephone next to your ear when it is in normal talk mode.
The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under the-table or cabinet outlet.
For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
CAUTION: Use only the batteries indicated in this manual. There may be a risk of explosion if a wrong type of battery is used. Use only the supplied rechargeable batteries or replacement batteries (BT183342/ BT283342). Do not dispose of batteries in a fire. They may explode. Dispose of used battery according to the instruction. Disconnect the telephone line from the equipment before open the battery door.
• Do not use the battery in following conditions:
• High or low extreme temperature during use, storage or transportation.
• Replacement of a battery with an incorrect type that can defeat a safeguard.
• Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
• Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
• A battery subjected to extremely low air pressure that can result in an explosion or the leakage of flammable liquid or gas.
Use only the adapter included with this product. Incorrect adapter polarity or voltage can seriously damage the product.
The applied nameplate is located at the bottom or near of the product.

SAVE THESE INSTRUCTIONS

Battery

Use only the batteries provided or equivalent.
To order a replacement, visit our website at www.vtechphones.com or call 1 800-595-9511. In Canada, go to phones.vtechcanada.com or call 1 800-267-7377.
Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions.
Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
Exercise care in handling batteries in order not to create a short circuit with conductive materials.
Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

About cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the
cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
Potential TV interference : Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.
Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries:
Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

What’s in the box

Your product package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

What’s in the box

Handset overview

– Visual ringer indicator
– Earpiece
– CHARGE light
– Photo speed dial keys
• Press to dial a preset number.
–
• Make or answer a call.
• During a call, press to answer an incoming call when you receive a call waiting alert.
–
• Hang up a call.
• Silence the ringer temporarily while the phone is ringing.
• Mute the paging tone.
–
• Make or answer a call using the speakerphone.
• Switch between the speakerphone and the earpiece.
– Microphone
– Charging pole
Speakerphone
– Battery compartment cover
– VOL+
• Increase the ringer volume and the listening volume.
– VOL-
• Decrease the ringer volume and the listening volume.
• Silence the ringer temporarily while the phone is ringing.
• Mute the paging tone.

Charger overview

– Charging pole

Install the battery

Install the battery as shown below.

NOTES

Use only supplied battery.
If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.

Connect and charge the battery

NOTES

Use only the adapter provided.
Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual.
The adapter’s prongs are not designed to hold the weight of the handset. Make sure you connect the adapter to a wall outlet that is in vertical or floor mount position. Do not connect it to undermount and ceiling outlet. Otherwise, your handset would fall out of the outlet.

Connect the charger

Charge the battery

Once you have installed the battery and placed the handset in the charger, the CHARGE light indicates the battery status (see the table below).

NOTES

For best performance, keep the handset in the charger when not in use.
The battery is fully charged after 12 hours of continuous charging.

CHARGE light	Battery status	Action
Flashes red every 10 seconds	The battery has very little charge and the
handset is not in charger. The handset cannot dial out.	Charge without

interruption (at least 30 minutes).
Red| The battery has enough charge to be used for a short time.| Charge without interruption (at least 30 minutes).
Green| The battery is fully charged.| To keep the battery charged, place it in the charger when not in use.

Lights overview

The following table summarizes the lights patterns on the handset under various conditions.

Light	Pattern
CHARGE light

Red when the handset battery is charging.
Flashes red every 10 seconds when the handset battery is low and not charging.
Green when the handset battery is fully charged.
Alternates red and green quickly when handset registration is in progress.
Alternates red and green slowly when the handset is not registered and not in charger.

Visual ringer indicator|

Flashes orange slowly when the handset is receiving an incoming call.

|

Green when the handset is on earpiece mode.
Flashes green slowly when the handset received an incoming call.
Flashes green twice every 3 seconds when the line is in use while the handset is idle.

|

Orange when the handset is on speakerphone mode.

Voice prompts

The following table summarizes voice prompts you hear under certain conditions.

Voice Prompt	Condition
“ Not registered ”	Any key is pressed when the handset is not registered.
“ Out of range ”	Any key is pressed when the handset is out of range.
“ Low battery ”	A photo speed dial key, ![](https://manuals.plus/wp-

content/uploads/2023/01/VTech-SN5307-Amplified-Accessory-Handset-with-Picture- Dial-Buttons-User-Manual-17.png), or is pressed when the handset battery is low.

Before use

Add and register a photo speed dial handset

Register each new SN5307 handset to your SN5127/SN5147 telephone base before use. Your telephone system supports a maximum of four handsets.

SN5127 base
SN5147 base

NOTES

Charge the new handset without interruption for at least 30 minutes before registering it to the telephone base.

To register a photo speed dial handset to the SN5127 telephone base

Press and hold PAGE at the telephone base for about five seconds until the visual ringer indicator light turns on. Release PAGE.
Put the handset in the charger. The handset CHARGE light alternates red and green quickly to indicate the registration is in progress.
You hear a confirmation tone when the registration process completes. It takes up to 60 seconds to complete the registration.
If registration fails, you hear an error tone, and the CHARGE light alternates red and green slowly when it is taken out of the charger. Start again from Step 1 above.

NOTES

You cannot register a handset if any other system device is in use.
When you already have four registered handsets, and you try to register another handset to the telephone base, you hear four beeps from the telephone base.

To register a photo speed dial handset to the SN5147 telephone base

Press and hold at the telephone base for about five seconds until the visual ringer indicator light turns on. Release .
Put the handset in the charger. The handset CHARGE light alternates red and green quickly to indicate the registration is in progress.
You hear a confirmation tone when the registration process completes. It takes up to 60 seconds to complete the registration.
If registration fails, you hear an error tone, and the CHARGE light alternates red and green slowly when it is taken out of the charger. Start again from Step 1 above.

NOTES

You cannot register a handset if any other system device is in use.
When you already have four registered handsets, and you try to register another handset to the telephone base, you hear four beeps from the telephone base.

Operating range

This cordless handset operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over a certain distance – which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.

When the handset is out of range, the handset plays the voice prompt “Out of range” if any key is pressed. If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press . Move closer to the telephone base, then press to answer the call.

During a call, if the handset is moved out of range, the call will end automatically, and you will hear a notification tone.

Photo speed dial

Your handset has four photo speed dial keys. It retrieves the four direct memory entries set in your SN5127 telephone base, or retrieves the first four direct memory entries set in your SN5147 telephone base.

Make sure you store the direct memory M1, M2, M3 and M4 on your telephone system respectively. For details, see the Set photo speed dial section in the Quick start guide or online Complete user’s manual of the telephone base.

Insert photos for speed dial keys

You can insert photos into the photo speed dial compartments, or write the contact names on cards and insert them into the compartments.

To add a photo, crop your desired photo into the size specified below, and then insert the photo into the photo speed dial compartment, as shown below.

NOTES

The handset is shipped with protective stickers covering the photo speed dial compartments. Remove the protective sticker before use.

Settings

Adjust ringer volume

You can adjust the ringer volume level, or turn the ringer off.

When the handset is not in use, press VOL- or VOL+.

NOTES

When the ringer volume is set to off, the handset still rings when you press PAGE/INTERCOM at the telephone base.

Caller ID announce

The voice announce caller ID feature lets you know who the caller is. When you have an incoming call, the handset speaks “Call from…” and the name of the caller based on the phonebook in your telephone base or the caller ID information.

If the caller’s name is private or unknown, the phone number up to the last 11 digits will be announced. If the caller’s phone number is also private or unknown, no information will be announced.

To turn on or off this feature, refer to the Caller ID announce section in the Quick start guide or the online Complete user’s manual of the telephone base.

NOTES

To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider.

Using the photo speed dial handset

Make a call

Press a photo speed dial key to dial.
-OR-
Press or , and then a photo speed dial key to dial.

Answer a call

Press or .

End a call

Press or place the handset back in the charger.

Speakerphone

During a call, press to switch between the speakerphone and the earpiece.

Adjust listening Volume

During a call, press VOL- or VOL+.

Call waiting

When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are already on a call.

Press to put the current call on hold and take the new call.
Press at any time to switch back and forth between calls.

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the handset ringer without disconnecting the call. The next call rings normally at the preset volume.

Press VOL- or .

Join a call in progress

You can use a maximum of two devices at a time on an outside call.

Press or to join the call.
To exit the call, press or place the handset back in the charger. The call continues until all devices hang up.

Find handset

You can use the PAGE/INTERCOM feature on the telephone base to find misplaced handsets.

To stop the paging tone:

Press a photo speed dial key, , or to take the intercom call.
Press or VOL- to mute the paging tone.

Deregister handset

Your telephone system supports a maximum of four cordless handsets.
If you have registered four handsets and you want to register another SN5307 handset, you have to deregister all handsets first. Then, register your desired handsets individually.

CAUTION

Deregister with caution! Once done, all handsets will be deregistered from your telephone system.

NOTES

You cannot deregister all handsets if any other system device is in use.
Even if your handsets have run out of battery, you can still deregister them by following the instructions in this section.
To register any cordless handset back to the telephone base, refer to the user’s manual of your SN5127/SN5147 telephone for details.

For SN5127/SN5147 telephone

Press and hold PAGE at the telephone base for about five seconds until the visual ringer indicator light turns on. Keep holding PAGE until the visual ringer indicator light begins to flash. Release PAGE.
Immediately press PAGE again while the light is still flashing.

You hear a confirmation tone and the CHARGE light on the handset flashes when the deregistration process completes. It takes about 10 seconds to complete the deregistration.

If deregistration fails, you need to reset the system and try again. To reset, unplug the power and the telephone line cord from the telephone base. Then, plug the cords back in again.

ECO mode

This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.

General product care

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.

Storage

When you are not going to use the handset for some time, remove the rechargeable battery from the handset. Store the handset, the charger and the adapter in a cool and dry place.

Frequently asked questions

Below are the questions most frequently asked about the cordless telephone. If you cannot find the answer to your question in the below table, visit our website at www.vtechphones.com or call 1 800-595-9511 for customer service. In Canada, go to phones.vtechcanada.com or call 1 800-267-7377.

My handset does not work at all.| Make sure the charger is installed properly, and battery is installed and charged correctly. For optimum daily performance, return the handset to the charger after use.
---|---
Make sure the handset has registered to a SN5127 / SN5147 telephone base.
I cannot dial out.| Make sure you have set the photo speed dial entries in the telephone base as instructed. For details, see the Set photo speed dial section in the Quick start guide or online Complete user’s manual of the telephone base.
I experience poor sound quality when using the handset speakerphone.| For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the keys facing up.
The handset does not ring when there is an incoming call.| Press VOL+ to increase the ringer volume when the handset is not in use.
The handset may be too far from the telephone base. Move it closer to the telephone base.

The RBRC seal

The RBRC seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.
The program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.
VTech’s participation makes it easy for you to drop off the spent battery at local retailers participating in the program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERY® for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

The RBRC Seal and 1 (800) 8 BATTERY® are registered trademarks of Call2recycle, Inc.

FCC and IC regulations

FCC Part 15

NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/ TV technician for help.

WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.

To ensure safety of users, the FCC/ISEDC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC/ISEDC criteria. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.

This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B)

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line. See the installation instructions in the user’s manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.

This equipment must not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.

If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Privacy of communications may not be ensured when using this telephone. The term ‘’IC:‘’ before the certification/ registration number only signifies that the Industry Canada technical specifications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five.

This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.

California Energy Commission battery charging testing instructions

This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.

When first purchased and properly installed for charging (see Install the battery), put the handset on the charger to charge. The CEC battery charging testing mode is activated while charging.

If you have registered the handset to SN5127/ SN5147 telephone base, below are the testing instructions.

To activate the CEC battery charging testing mode

Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged batteries before proceeding.
While you press and hold PAGE, plug the telephone base power adapter back to the power outlet.
After about 20 seconds, the visual ringer indicator light on the telephone base turns on. Keep pressing PAGE until the visual ringer indicator light starts flashing. Release PAGE and then press it again within 2 seconds.

When the phone successfully enters the CEC battery charging testing mode, the visual ringer indicator light turns off.

NOTES

When the phone fails to enter this mode, repeat Step 1 through Step 3 above.
The telephone base will be powered up as normal if you fail to press PAGE within 2 seconds in Step 3.

To deactivate the CEC battery charging testing mode

Unplug the telephone base power adapter from the power outlet, then plug it back in. Then the telephone base is powered up as normal.
Register your handsets back to the telephone base. Refer to the Add and register a photo speed dial handset section of this manual.

Limited warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will replace at VTech’s option, without charge, a Materially Defective Product. If we replace the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment.

Replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the replacement Products to you in working condition. You should expect the replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the replacement Product for a period of either (a) 90 days from the date the replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion.
Product that has been subjected to contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like; but then only to the extent the damage was not caused by incorrectly securing the waterproof handset’s protective elements, for example, failing to properly close a seal), or such protective elements are damaged or missing (e.g. a cracked battery door), or subjecting a Product to conditions beyond its stated specifications or limits (e.g. 30 minutes in 1 meter of fresh water).
Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech;
Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems;
Product to the extent that the problem is caused by use with non-VTech accessories;
Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible;
Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes);
Product returned without a valid proof of purchase (see item 2 below); or
Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service?

To obtain warranty service in the United States of America, please visit our website at www.vtechphones.com or call 1 800-595-9511.
In Canada, go to phones.vtechcanada.com or dial 1 800-267-7377.
NOTE: Before calling for service, please review the user’s manual – a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of replacement prior to any further replacement activity. You must pay for the cost of replacement and return shipping costs for the replacement of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and
Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

Technical specifications

Frequency control| Crystal controlled PLL
synthesizer
---|---
Transmit frequency| 1921.536-1928.448 MHz
Channels| 5
Nominal effective range| Maximum power allowed by
FCC and IC. Actual operating
range may vary according to
environmental conditions at
the time of use
Power requirements| Battery:
2.4V Ni-MH battery
Power adapter:
DC 6V @ 0.4A

Disclaimer and Limitation of Liability

VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this user’s manual. VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product.

Scan the QR code for support information

Company: VTech Communications, Inc.
Address: 9020 SW Washington Square Road – Ste 555 Tigard, OR 97223, United States
Phone: 1 800-595-9511 in the U.S. or 1 800-267-7377 in Canada

Specifications are subject to change without notice.
© 2022 VTech Communications, Inc.
© 2022 VTech Technologies Canada Ltd
All rights reserved.11/22. SN5307_CIB_US-CAN_V2