Kwikset Smart Lock Manual: 9270CNT-15S Touchpad User Guide

The Kwikset 9270CNT-15S Smartcode Touchpad Electronic Lock User Guide is an essential tool for anyone looking to install and use their new Kwikset Smart Lock. This guide provides step-by-step instructions on how to install the lock, create a User Code, and use the lock to lock and unlock your door. The guide also includes programming notes, troubleshooting tips, and important safety precautions. If you encounter any issues during installation or use, Kwikset’s support center is available to assist you. With this user guide, you can feel confident in your ability to install and use your new Kwikset Smart Lock.

Kwikset 9270CNT-15S Smartcode Touchpad Electronic Lock

Welcome to the Kwikset family!

• This guide will get you up and running with your new SmartCode™ Lock.
• If you have any issues, please visit our support center: kwikset.com or call us at 1-800-327-5625.

Parts in the box

Required tools

Installation

Remove your existing deadbolt and strike

1. Install the latch
2. Install the strike
3. Install the exterior assembly
   • 3.2: Install the interior assembly
4. Install the AA batteries
5. Add a User Code and install cove****  

Before you can lock or unlock the door a User Code must be created. Refer to page 19 for instructions on how to create a User Code. Locking To lock your door, press the Lock button. The lock will beep and the keypad will flash amber as the bolt extends. Unlocking To unlock your door, enter the User Code. The lock will beep and the keypad will flash green and beep twice as the bolt retracts.

SmartCode™ at a Glance

1. Number Buttons Used to enter User Codes. Each code must be 4 to 8 digits in length.
2. Checkmark Used for programming.
3. SmartKey Cylinder Rekeyable cylinder retracts and extends the latch bolt by key from the exterior.
4. Lock Button Used for programming, clearing User Code entry errors, lighting up the keypad and locking the door.
5. Battery Holder Uses 4 AA Alkaline batteries, 1.5V
6. Programming Button Used for programming functions.
7. Turnpiece Lock and unlock from the interior.
8. Battery Cover Push it upward and outward to replace the batteries.

SmartKey Re-Keying

Re-key the lock to work with your existing key. See the supplied SmartKey Re- key instructions for more information. Note: If Auto-Lock is enabled, remove the batteries before re-keying your lock.

System Alerts

minute, check code, and retry
    Lock| Flashes AMBER x2| 2 beeps| Successful lock|
Flashes RED x10| 10 beeps| Low battery| Install fresh new batteries
Alternate RED/ WHITE Flash x5| 5 beeps| Stuck/Jammed bolt| Clear jam and try again
    Factory Reset| Flashes GREEN x1| 1 beep| Successful|
    Flashes RED x3|     3 beeps|     Unsuccessful| Retry factory reset steps. Make sure to press the Programming Button one more time within 10 seconds after the long beep.
  Programming| Flashes GREEN x1| 1 beep| Successful|
Flashes RED x3| 3 beeps| Unsuccessful| Review Programming steps

Programming

Ensure the door is open before performing any programming. The programming button is located on the interior chassis below the battery holder (refer to page 17). During programming, if no button is pressed within 5 seconds, the system will time out and you will need to restart the procedure.

Programming Notes

• Add User Code:
  • Up to 50 User Codes can be saved. User Codes should be 4 to 8 digits in length.
  • For security reasons, the first 4 digits of each User Code must be unique. For example, you are unable to program a User Code 1-2-3-4-5 as well as a User Code 1-2-3-4-6.
  • Press the lock button before entering your code to light up the keypad at night.
• Enable/Disable Programming Code:
  • Optional: A Programming Code enables you to make programming changes without needing to access the programming button. This is ideal for landlords to allow programming from the outside without access to the interior programming button.
  • One Programming Code can be saved and should be 4 to 8 digits in length.
  • The Programming Code can not be the same as any User Code and will not unlock the lock.
  • To program the lock when the Programming Code is enabled, instead of pressing the programming button, enter the Programming Code, press the checkmark and proceed with the remaining steps on page 19. Repeat the programming steps to disable the Programming Code. Please note once a Programing Code is enabled, the programming button is disabled and can only be used to factory reset the lock.
• Delete All User Codes: Keypad locking function will be disabled when User Codes are deleted. The lock can only be operated manually by key during this time.
• Enable/Disable Audio: LED status indicator will still function once audio is disabled. Repeat the programming steps to enable the audio.

Programming Notes

• Enable/Disable User Codes: When all User Codes are disabled, all electronic functions will be disabled as well. The door must be locked or unlocked manually with the key. Repeat the programming steps to enable the User Codes.
• Add One-Time Use Code: Up to 10 One-time User Codes can be saved. One-time User Codes should be 4 to 8 digits in length. The One-Time User Code will be deleted automatically after it is used. The same One-Time User Code can be created again after it’s used.
• Change Auto-Lock Time Delay: Press the keypad number that corresponds to your time delay preference:
  • “1”: 30 seconds
  • “2”: 1 minute
  • “3”: 3 minutes
  • “4”: 5 minutes
  • “5”: 10 minutes
• Enable/Disable AutoLock:
  • The default setting is disabled. Once you enable auto-lock the default setting is set to 30 seconds.
  • To change the auto lock time delay, see the “Change Auto-Lock Time Delay” programming step.
  • Repeat the programming steps to disable auto-lock.
• Door Rehanding Identification:
  • Perform this process for the lock to learn the locking and unlocking direction of the door.
  • This feature is used for the lock to learn the orientation of your door (left- or righthanded). If stuck/jammed bolt error continues to occur after performing this step, please make sure there is no obstruction from strike or door jamb to prevent the bolt from extending.
• Factory Reset: A factory reset will delete all User Codes and change all programming to factory settings.

Important Safeguards

1. Read all instructions in their entirety.
2. Familiarize yourself with all warning and caution statements.
3. Remind all family members of safety precautions.
4. Always have access to your lock’s standard key.
5.  If using the Auto-Lock features, make sure you have your smartphone or standard key with you to prevent locking yourself out.
6. Familiarize yourself with the system alerts.
7.  Replace low batteries immediately.
8. Dispose of used batteries according to local laws and regulations.
   • WARNING: This Manufacturer advises that no lock can provide complete security by itself. This lock may be defeated by forcible or technical means, or evaded by entry elsewhere on the property. No lock can substitute for caution, awareness of your environment, and common sense. Builder’s hardware is available in multiple performance grades to suit the application. In order to enhance security and reduce risk, you should consult a qualified locksmith or other security professional.
   • CAUTION: Prevent unauthorized entry. Since anyone with access to the back panel can change the User Codes, you must restrict access to the back panel and routinely check the User Codes to ensure they have not been altered without your knowledge. The use of a programming code can help protect your system’s settings.

Regulatory Compliance

This product complies with standards established by the following regulatory bodies:

• Federal Communications Commission (FCC)
• Industry Canada

FCC

• This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
  1. this device may not cause harmful interference
  2. this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
• This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
• However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
    IMPORTANT! Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

Industry Canada This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference
2. This device must accept any interference, including interference that may cause undesired operation of the device.

SPECIFICATION

minutes
Regulatory Compliance| Regulatory Compliance

FAQS

How do I lock and unlock the Kwikset Smart Lock?

To lock the door, press the Lock button. To unlock the door, enter the User Code. The lock will beep and the keypad will flash green and beep twice as the bolt retracts.

How do I create a User Code for the Kwikset Smart Lock?

Refer to page 19 of the user manual for instructions on how to create a User Code. You can create up to 50 User Codes, which should be 4 to 8 digits in length.

How do I install the Kwikset Smart Lock?

The user manual provides step-by-step instructions on how to install the lock, including removing your existing deadbolt, installing the latch and strike, installing the exterior and interior assembly, and adding batteries.

What is the Kwikset Smart Lock and what does it do?

The Kwikset Smart Lock is an electronic lock that allows you to lock and unlock your door using a User Code. It also has other features such as programming options and alerts.

How do I perform a factory reset on the Kwikset Smart Lock?

A factory reset will delete all User Codes and change all programming to factory settings. Refer to the Factory Reset section of the user manual for instructions on how to perform a factory reset.

How do I change the auto-lock time delay?

Press the keypad number that corresponds to your time delay preference: “1” for 30 seconds, “2” for 1 minute, “3” for 3 minutes, “4” for 5 minutes, or “5” for 10 minutes.

How do I enable or disable programming code or User Codes?

Refer to the Programming Notes section of the user manual for instructions on how to enable or disable programming code or User Codes.

Can I re-key the Kwikset Smart Lock to work with my existing key?

Yes, you can use the SmartKey Re-keying feature to re-key the lock to work with your existing key. Refer to the supplied SmartKey Re-key instructions for more information.

What do the different system alerts mean?

The system alerts are LED lights and sounds that indicate different operations or issues with the lock. Refer to the table on page 4 of the user manual for explanations of each alert and troubleshooting tips.

References

• Door Locks, Door Hardware, Smart Locks & Smartkey Technology | Kwikset
• Drilling Instructions | Kwikset

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