NEO SMART BLINDS TM-RB25-1.1-30 Battery Tubular Motor Instructions

June 4, 2024
NEO SMART BLINDS

NEO SMART BLINDS TM-RB25-1.1-30 Battery Tubular Motor

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PRODUCT

Getting to know your Neo Battery Tubular Motor

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FIG-7

Battery charging options

The motor has an 8.4V DC rechargeable lithium battery and it can be charged using a 5V/1A USB-C charger or a 2W/11V solar panel. Before first use, we recommend fully charge the battery, which may take up to 6 hours. When the battery level is very low, the LED on the motor head will blink every time it receives a command. Both motors when used with the correct accessories can give the battery level information through the Neo Smart Blinds and the Neo Smart Blinds Blue apps at all times.

Solar panel installation optional

The solar panel must be within reach of the charging port cable located on the motor head when selecting a place to mount. Attach the 2 provided mounts to the frame of the window 10 inches (25 cm) apart from each other. Once the mounts are attached to the frame, install the solar panel blue side facing out and connect the provided cable to the charging port.

Caution

  • Motor must be installed in a horizontal position and used with correct crown and drive adapters for tubular blinds.
  • Keep remote controls, Smart Controller, Blue Link and apps away from children.
  • Ensure all cables and connected devices are protected and clear from moving parts.
  • An environment with multiple 433MHz devices may interfere with the normal usage of the motor.
  • Misuse or any design modification will void warranty.

Neo Remote Control

For other remote control models, please refer to the instructions inside the box of the remote control.

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FIG-9

In order for a remote control to execute commands on a motor, its active channel must be paired with that motor. See topic “Pairing Process” for instructions.

Basic operation

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FIG-10

This command is not sent to the motor, and affects only the remote control on which it is executed.

Pairing process

Up to 16 channels can be stored on the motor. TM-BRB25: Before proceeding, slide the power switch to the ON position.

Using a Neo Remote Control

  1. Using the remote control, press the CHANNEL button as many times needed to select the desired channel to pair the motor. RC215, RC230: Press the PREVIOUS CHANNEL or the NEXT CHANNEL buttons.
  2. Hold the HEAD button for 3 seconds, until the motor moves.
  3. Press the SET button on the back of the remote control, the motor will move to confirm the operation.

Using the mobile apps Neo Smart Blinds

Download the app to your mobile device by searching Neo Smart Blinds on Google Play or App Store. You will need to create an account and add a Smart Controller before pairing blinds to the app. TM-RB25: Compatible with all Smart Controller models. TM-RB25 with Blue Link, TM-BRB25: Compatible with all Smart Controller models, but only C-BR300 model will be able to show battery level and the blind’s current position. Neo Smart Blinds Blue ml Neo Download Smart the Blinds app to Blue your TM-RB25 mobile with device Blue by Link searching

Setting limits

The motor comes with no limits set from the factory. In this case, open and close commands will be the same as micro step o and micro step c.

Open limit

  1. Hold the SET+OPEN buttons at the same time for 3 seconds. The motor will move to indicate the process has started.
  2. Use OPEN and CLOSE buttons to go to the desired opened position.
  3. Press SET button on the back of the remote control. The motor will move to confirm that the open limit has been saved.

Close limit

  1. Hold the SET CLoSE buttons at the same time for 3 seconds The motor will move to indicate the process has started.
  2. Use OPEN and CLOSE buttons to go to the desired closed position.
  3. Press SET button on the back of the remote control. The motor will move to indicate that the close limit has been saved.

Reverse direction

  1. Hold the SET button on the back of the remote control for 3 seconds. The motor will move up and down to indicate the process has started.
  2. Press the CHANNEL+ STOP buttons at the same time, the motor will move up and down to confirm the operation.

Setting favorite positions

Setting favorite position 1

  1. Use OPEN, STOP and CLOSE buttons to go to the desired favorite position 1.
  2. Press the SET +FAvORITE 1 button at the same time. The motor will move to confirm that the favorite position 1 was saved.

Setting favorite position 2

  1. Use OPEN, STOP and CLOSE buttons to go to the desired favorite position 2.
  2. Press the SET+FAVORITE 2 buttons at the same time. The motor will move to confirm that the favorite position 2 was saved.

Delete all remote controls

Note:
this procedure does not delete open and close limits or the favorite positions 1 and 2

  1. Hold the HEAD button for 3 seconds, until the motor moves, then release it.
  2. Hold the HEAD button for 7 seconds, until the motor moves.

Troubleshooting

Motor is not responding
Insufficient battery: Please charge the battery at least for 2 hours and try again. Full battery charge may take about 6 hours. Not holding the HEAD button long enough: To enter pairing mode, you need to press the button, and keep it pressed, for 3 seconds, until the motor moves.

Cannot pair with remote control
The motor pairing mode lasts 30 seconds. Pressing the set button on the back of the remote control should be done within this period. Make sure you are using the right remote control and it has a battery. In doubt, please check our website neosmartblinds.com. If the environment has too many 433MHz RF devices (RF noise), it may interfere to the pairing process.

Motor only moves inch by inch in one or both directions
This behavior means that the open and/or close limits have not been set. Please refer to the setting limits section of this docu- ment. For other remote control models, please consult our website (neosmartblinds.com/motors- accessories/).

Motor specifications

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  • Description: 25 mm RF motor with an external antenna, USB-C charging port and solar panel connection.
  • TM-RB25-1.1/30: also has a Blue Link connection. TM-BRB25-1.1/30: also has a power switch and internal Blue Link.
  • Radio Frequency (RF); 433.92 MHz.
  • Electrical parameters: 8.4 V DC internal rechargeable lithium battery.
  • Power sources: 5 V/1A USB-C charger or 2 W/11 V solar panel.
  • Operational parameters: 1.1 Nm, 30 rpm.

For more information about our motors, remote controls, compatible products and integrations, please visit our website neosmartblinds.com.

Warranty

The Neo Lithium Battery Tubular Motor (TM-RB25-1.1/30, TM- BRB25-1.1/30) carries a one-year warranty counting from the invoice date. Normal wear and tear are excluded from the warranty.

Disposal

The TM-RB25 and TM-BRB25 motors contain an internal lithium battery. Do not dispose of these items with your regular waste. Please recycle batteries and damaged electric products according to local regulations.

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