BIXOLON SRP-330II Direct Thermal POS Printer Installation Guide

BIXOLON SRP-330II Direct Thermal POS Printer

Information

This installation guide contains quick information required for the product installation. Please refer to the Software and Documents provided on the Download section of the BIXOLON Website(http://www.bixolon.com) for more information on how to setup.

1. Manual: User’s Manual, Code Table, Control Commands, Software manuals
2. Driver: Windows Driver, OPOS, JPOS, CUPS(Linux, Mac), VCOM(USB, Ethernet)
3. SDK: UPOS SDK(iOS, Android)
4. Utility: Unified POS Utility, Net Configuration Tool, Android Utility, iOS Utility

We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and quality of all our products. In following, product specifications and/or user manual content may be changed without prior notice.
Please refer to the BIXOLON website for the addresses and phone numbers of the company’s headquarters and branch offices.

Components

Cable Connection

1. Turn off the printer and peripheral devices.
2. Connect the power cord to the adapter and connect the adapter to the power supply connector of the printer.
3. Check the type of the interfaces at the back of the printer(Serial, Dual Serial, USB, Ethernet, Parallel) and connect the interface cable.
4. Connect the drawer kick-out cable to the drawer kick-out connector of the printer.

Do not use an adapter that was not supplied with the printer.

Installing Paper Roll

1. Press the Cover-Open button to open the cover.
2. Insert new roll paper in the correct direction.
3. Pull the paper out slightly and close the cover.

Note
When closing the cover, press down on the center of the cover to ensure that the paper is in contact with the roller. Printing quality may not be optimum if recommended paper is not used. (Refer to the User’s Manual.)

Using Control Panel

•  POWER LED

• The POWER light is on whenever the printer is on.

• ERROR LED
  This indicates an error.

• PAPER LED
  This light indicates the near end of the paper roll. Install a new paper roll and the printer will continue printing. When the light blinks, it indicates the self-test printing standby state or macro execution Standby state when the macro execution command is used.

• FEED Button
  Press the FEED button once to advance paper one line. You can also hold down the FEED button to feed paper continuously.

Mounting 2” Partition

Hang the partition at the front and press down the rear to mount the 2” partition as shown in the picture.

Caution
After using 2″(58mm) paper roll, do not replace it with 3″(79.5±0.5mm) paper roll.

DIP switch setting

DIP switch setting must be done while the printer is turned off. Changes during power on are not recognized.

Serial / Dual Serial Interface Settings
DIP Switch 1

Baud Rate Selection(bps)

|

Refer to the following Table 1

| OFF
1-7| ON
1-8| OFF

Table 1 – Baud Rate(bps) Selection

9600

4800| ON| OFF| ON
9600| OFF| ON| OFF
19200| OFF| OFF| OFF
38400| OFF| ON| ON
57600| OFF| OFF| ON
115200| ON| ON| ON

Parallel / Ethernet / USB Interface Settings
DIP Switch 1

Print Density(Virtual Memory Switch)

It is recommended to select Unified POS Utility or Self-Test mode to change print density using the Virtual Memory Switch.

Speed

| Print Density| Print Density (Virtual Memory Switch)
---|---|---
Light

Dark

4(High)| 1| 2| 3| 4| Level 1
3| 5| 6| 7| 8| Level 2
2| 9| 10| 11| 12| Level 3
1(Low)| 12| 13| 14| 16| Level 4

Self-Test

1. Check whether the paper is inserted correctly.

2. Turn on the printer while depressing the Feed button. Self-diagnostics will begin.

3. The printer prints the current status of the printer such as the version of the ROM and DIP switch setting.

4. The printer prints the current status and stops after printing the following statement. (PAPER indicator keeps blinking.)
   SELF-TEST PRINTING.
   SELECT MODES BY PRESSING FEED BUTTON. Continuous SELF-TEST : Less than 1 second

5. Press the FEED button for less than 1 second to perform “Continuous SELF-TEST”. Hold down the FEED button for 1 second or longer to perform “VMSM Selection”.

• Self-Test

  • If you press the FEED button for less than 1 second, the printer will print in the preset character type.

  • The self-test completes automatically and cuts the paper after printing the following line.
    COMPLETED

  • The printer goes into standby mode when the self-test is complete.

• Virtual Switch Setting Mode

  •  When the printer goes into virtual switch-setting mode, the following lines will be printed.
    VMSM Selection

  • Exit and reboot printer

  • Print current settings

  • Set Print Density

  • Set Print Speed

  • Set Cutting mode

  • Set External Buzzer after cutting 6: Set Internal Buzzer after cutting 7 or more: None

  • Make sure to press the FEED button to perform the above functions.

  •  Step 1: The number indicates the number of times the FEED button needs to be pressed. Make sure to press it for less than 1 second.

  • Step 2: Hold down the FEED button for 1 second or longer to enter the selected item. If there is no selected item in Step 1, select “0: Exit and reboot printer” to exit.

• When the new settings are applied, hold down the FEED button for 1 second or longer to save the changes. Cut the paper when the following line is printed.
  (If “0: Exit and reboot printer” is not performed, the new settings will not be saved.)
  COMPLETED

• The settings will take effect after the printer reboots.

Note
You can check whether the printer operates normally or not through self- diagnostics. You can check printing quality, ROM version, and DIP switch settings through self-diagnostics.

WEEE(Waste Electrical and Electric Equipment)

This marking shown on the product or its literature, indicates that is should not be disposed with other household wastes at the end of its working life, To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal.

Safety Precautions

In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage.

WARNING
Violating following instructions can cause serious injury or death.
Do not plug several products in one multi-outlet.

• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multi-outlets.

You must use only the supplied adapter.

• It is dangerous to use other adapters.

Do not pull the cable to unplug.

• This can damage the cable, which is the origin of a fire or a breakdown of the printer.

Keep the plastic bag out of children’s reach.

• If not, a child may put the bag on his head.

Do not plug in or unplug with your hands wet.

• You can be electrocuted.

Do not bend the cable by force or leave it under any heavy object.

• A damaged cable can cause a fire.

CAUTION
Violating following instructions can cause slight wound or damage the appliance.
If you observe a strange smoke, odor or noise from the printer, unplug it before taking following measures.

• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to repair it.

Keep the desiccant out of children’s reach.

• If not, they may eat it.

Install the printer on the stable surface.

• If the printer falls down, it can be broken and you can hurt yourself.

Use only approved accessories and do not try to disassemble, repair or remodel it for yourself.

• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.

Do not let water or other foreign objects in the printer.

• If this happened, switch off and unplug the printer before calling your dealer.

Do not use the printer when it is out of order. This can cause a fire or an electrocution.

• Switch off and unplug the printer before calling your dealer.

References

• BIXOLON | pos printer, mobile printer, label printer

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