BIXOLON SRP-E300-E302 Thermal Receipt Printer Instruction Manual
- June 9, 2024
- BIXOLON
Table of Contents
BIXOLON SRP-E300-E302 Thermal Receipt Printer
Information
This installation guide contains only simple information required for the installation of the product. Detailed information of the installation can be found on the “Download” tab of BIXOLON website (www.bixolon.com) and, it includes the following contents.
- Manual: User’s Manual, Code Page, Command Manual, Software Manuals
- Driver: Windows Driver, OPOS, JPOS, CUPS(Linux, Mac), VCOM(USB)
- SDK: Windows Printer(POS) SDK, UPOS SDK(Android), SDK(Windows, Android)
We at Bixolon Co., Ltd. constantly strive to improve product functions and quality. To do this, the specifications of our product and the contents of the manual may change with out prior notice. Please refer to the BIXOLON website for the addresses and phone numbers of the company’s headquarters and branch offices.
Components
Cable Connection
- Turn off the printer and POS System (host computer).
- Separate the COVER like to picture.
- Connect the power cord to adaptor and connect the adapter to the power connector of the printer.
- Check the type interface located at the back of the printer and connect proper cable.
- Please plug the cash drawer cable in the DK port at the rear side of the printer
Do not use an adapter that was not supplied with the printer.
SRP-E300/E302
Installing Paper Roll
- Open the paper roll cover by pull the Cover-Open lever.
- Insert new roll paper in the correct direction.
- Pull the paper out slightly and close the cover.
Note
Hold down the center of the cover firmly when closing the cover so that the
paper maintains close contact with the roller. Printing quality may not be
optimum if recommended paper is not used. (Refer to the User’s Manual)
Paper Jam
- Turn the printer off and on, open the cover, and remove the paper.
- If COVER does not open, please contact Customer Service.
Using Control Panel
- Power LED (Indicator Lamp)
- The Power light is on whenever the printer is on.
- Error (Indicator Lamp)
- Red light will be on in various error conditions such as out of paper, cover open, etc.
- Feed (Button)
- Press this button to feed the paper out.
- Hold down this button to feed out the paper continuously.\
Self-Test
-
Check whether paper is mounted correctly.
-
Turn on the power while holding down the Feed button and the self-test procedure will begin.
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Printer will print out the current status of printer including the version of ROM.
-
After printing out the current status of printer, the printer will print following lines and waits for the next step (paper lamp will keep blinking).
SELECT MODES BY PRESSING FEED BUTTON.
Continuous SELF-TEST : Less than 1 second
VMSM Selection : 1 second or more -
Press the Feed button to resume printing or hold down the button for at least one second to change the VMSM settings.
-
5- 1 If “Continuous SELF-TEST” is selected
-
5- 1-1 Press the Feed button for less than one second to print the preset page. 5-1-2 The self test ends automatically as it prints the following line and cuts the paper.
COMPLETED -
5-1-3 The printer goes into normal print mode upon completion of the self test.
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5- 2 If “VMSM Selection” is selected
-
5- 2-1 The following lines will be printed when the VMSM opens.
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VMSM Selection **
-
0: Exit and reboot printer
-
1 : None
-
2 : Set Print Density
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3 : None
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4 : Set Cutting mode
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5 : Set External Buzzer after cutting
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6: None
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7: None
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8: Print current settings
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9 or more: None
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SRP-E300ES/E302ES
-
Ethernet Information Setting
-
Press the Feed button to run the above function.
-
Step 1 (Select Options): press the button a number of times as shown by each menu.
-
Step 2 (Enter Options): hold down the button for at least one second to apply each item selected.
Note
If you select any items not listed above, the list of “VMSM Selection” will be
printed again. Setting the mode will be canceled if no item is selected in
Step 1.5-3 Hold down the Feed button for at least 1 second to save the
changes. The following line will be printed before cutting the paper.
Attention
If “0: Exit and reboot printer” is not executed, the new settings will not be
saved.
COMPLETED
- The new settings will be automatically applied when printer resets.
Note
You can check whether printer works correctly or not through the self-test.
Printing quality, ROM version, and memory switch settings can be checked
through the self-test function.]
Reconfiguration of Printer
SRP-E300/E302 does not support Dip Switch. To change the settings of the printer, use the virtual memory switch utility or virtual memory switch control function for self-diagnosis.
Technical Support
Scan the QR code on the label affixed to the bottom of the product to access
video information about various settings and troubleshooters,
assembly/disassembly, etc., and to download the NFC mobile application.
WEEE(Waste Electrical and Electric Equipment)
This marking shown on the product or its literature, indicates that is should
not be disposed of with other household wastes at the end of its working life.
To prevent possible harm to the environment or human health from uncontrolled
waste disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources. Household
users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take this
item for environmentally safe recycling. Business users should contact their
supplier and check the terms and conditions of the purchase contract. This
product should not be mixed with other commercial wastes for disposal.
Safety Precautions
In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage.
WARNING: Violating following instructions can cause serious injury or death.
Do not plug several products in one multi-outlet.
This can provoke over-heating and a fire.
- If the plug is wet or dirty, dry or wipe it before usage.
- If the plug does not fit perfectly with the outlet, do not plug in.
- Be sure to use only standardized multi-outlets.
PROHIBITED
You must use only the supplied adapter.
- It is dangerous to use other adapters.
Do not pull the cable to unplug.
- This can damage the cable, which is the origin of a fire or a breakdown of the printer
Keep the plastic bag out of children’s reach.
- If not, a child may put the bag on his head.
Do not plug in or unplug with your hands wet.
- You can be electrocuted
Do not bend the cable by force or leave it under any heavy object.
- A damaged cable can cause a fire.
CAUTION: Violating following instructions can cause slight wound or damage the appliance.
If you observe a strange smoke, odor or noise from the printer, unplug it before taking following measures.
- Switch off the printer and unplug the set from the mains.
- After the disappearance of the smoke, call your dealer to repair it.
Keep the desiccant out of children’s reach.
- If not, they may eat it.
Install the printer on the stable surface.
- If the printer falls down, it can be broken and you can hurt yourself.
Use only approved accessories and do not try to disassemble, repair or remodel it for yourself.
- Call your dealer when you need these services.
- Do not touch the blade of auto cutter. DISASSEMBLING
Do not let water or other foreign objects in the printer.
- If this happened, switch off and unplug the printer before calling your dealer.
Do not use the printer when it is out of order. This can cause a fire or electrocution.
- Switch off and unplug the printer before calling your dealer.