BIXOLON SPP-R310 Mobile Receipt Printer Installation Guide
- June 9, 2024
- BIXOLON
Table of Contents
- BIXOLON SPP-R310 Mobile Receipt Printer
- Battery Safety Precautions
- Content Confirmation
- Product Part Names
- Installation and Charging
- Control Panel Usage
- MSR Usage (Only SPP-R310)
- Self-test
- Product Specifications
- Label Printing Function
- Peripherals Connection
- Printer Cleaning
- Certification
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
BIXOLON SPP-R310 Mobile Receipt Printer
Important
This installation guide contains quick information required for the product installation. Refer to the User’s Manual in the CD that comes with the product for detailed installation instructions. The CD contains the following information.
- Manual: User’s, Windows CE Module Program, Code pages, Commands, Bluetooth & Wireless
- Driver: Windows driver
- Utility: VMSM (Virtual Memory Switch Manager),
NV Image Download Manager, Firmware Download Manager
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and quality of all our products. In following, product specifications and/or user manual content may be changed without prior notice.
Please refer to the BIXOLON website for the addresses and phone numbers of the company’s headquarters and branch offices.(http://www.bixolon.com)
Battery Safety Precautions
-
If you observe any abnormal symptom, such as strange smell and overheating, on first use after purchasing the product, contact your local dealer immediately.
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Charge the battery only with the exclusive charger specified (optionally provided) by BIXOLON. The use of an incorrect charger may result in overheating, combustion and/or explosion of the battery.
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Do not use or leave the battery in a location exposed to high temperatures or intense direct sunlight, such as within an automobile. Doing so can cause battery overheating and/or combustion. In addition, battery performance and product life may be reduced.
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Do not allow water, seawater or moisture to enter or leak into the battery. If the safety mechanism within the battery becomes oxidized, the battery may overcharge with abnormal electrical current and/or voltage so that it may overheat, ignite and/or explode.
-
Do not throw the battery or subject it to strong shock. If the safety mechanism in the battery is damaged, the battery may be overcharged and, consequently, an adverse chemical reaction may be generated in the battery.
There is a potential risk of battery overheating, combustion, and/or explosion. -
Do not use the battery if it is damaged or the exterior is deformed due to external shock or if it is swollen.
Content Confirmation
Product Part Names
Installation and Charging
- Insert the battery on the rear side of the printer, aligning the battery hook properly.
- Push the battery into the slot until a snapping sound is heard.
Note
As the battery is not charged at the time of purchase, charge the battery
prior to product use. (Use the battery charger)
-
Press the open button to open the paper cover.
-
Insert the paper as shown in the image.
(Remove any remaining core of a fully used paper roll.) -
Take care to align the paper correctly.
-
Pull the paper out and close the paper cover.
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Tear off any excess paper in the direction of the side of the printer.
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Turn off the printer power.
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Connect the power cord to the battery charger, and the connect AC power.
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Open the external interface cap in the direction of arrow.
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Connect the battery charger to the power connector.
Note
The printer may incur serious damage If the battery charger provided by
BIXOLON is not used. BIXOLON is not legally liable for any such damage. (The
voltage and electrical current specifications of the printer and battery
charger must match.)
-
Insert the belt strap screw into the belt strap hole.
-
Use a coin to tighten the belt strap screw
As shown in the image. -
Insert the screw of the belt clip to the belt clip mounting hole.
-
Fasten the screw of the belt clip with an object like a coin as shown in the picture.
(be careful to fasten in the correct direction.)
Control Panel Usage
-
POWER BUTTON
This button is used to turn the printer on and off. -
FEED BUTTON
This button is used to feed paper manually, take the self-test and dump hexadecimal. -
ERROR LED
- If the red led is lit, the paper cover is open.
- If the red led is blinking, either the paper has been fully used or the print head is overheated.
- If the red led continues to blink, it may indicate a more serious problem with the product, and thus an authorized service dealer should be consulted.
-
BATTERY LED
- If Three blue led are lit, the battery is fully charged.
- If two blue led are lit, the battery is half-charged.
- If one blue led is lit, the battery is at the lowest charge level.
- If the red led is lit, the battery must be charged or replaced.
-
STATUS LED (Bluetooth or Wireless LAN)
1. **When using Bluetooth**
If the printer is ready for wireless communication with any Bluetooth, the green led as well as the battery status led is turned on..
2. **When using a wireless LAN**
The right indicator shows the signal strength from the wireless LAN.
The green led is solid for acceptable signal strength while the green led
blinks for weak signal strength.
Note In power save mode, only the Status led is lit.\
MSR Usage (Only SPP-R310)
- Insert the card as shown in the image and swipe in the direction of the arrow. (can be done in both directions)
Note: If the card does not register, first check to see if it is properly aligned.
When swiping the card, the recommended swiping speed is 100 ~ 1200 mm/sec.
Self-test
Run the self-test when first setting the printer or when encountering a problem, and check the following.
- Control Circuit, Mechanisms, Print Quality, ROM Version, and Memory Switch Settings If no issue is found with the printer after running the self-test, examine the other devices or peripherals and software. This function is independent of such other devices and software.
- Self-Test Instructions
- Turn the printer power off and close the printer paper cover.
- Pressing the paper feed button and power button simultaneously turns the printer on.
- After printing begins, please release the two buttons.
- To add a printout of the ASCII pattern, press the paper feed button once more.
- After the ASCII pattern is printed out, the self-test is automatically terminated.
Product Specifications
Note
- This equipment is for indoor use and all the communication hiring are limited to the inside of the building.
- The switch is the disconnecting device. Turn off the switch from any hazard
Label Printing Function
- Label Function Setting
Label paper and black mark paper available at the label mode.
Setting Operations
- Turn on the printer power.
- Open the paper cover and press and hold down the paper feed button for longer than two seconds.
- After the buzzer tone is emitted, insert paper and close the cover.
- Repeat the steps above to return to receipt mode.
Setting Via Memory Switch
- Please refer to the memory switch changing section of the Commands Manual.
- Auto Calibration Function
The label printing function requires the recognition of label paper gaps and black mark paper black bar in order to print.
If label paper gaps are not properly recognized, use the auto calibration function.
Auto Calibration Instructions (Only SPP-R310)
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Turn the printer power off while in label print mode.
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Press and hold down the paper feed button and then press the power button.
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After the following printout is outputted, press the power button to perform auto-calibration.
Select the mode
Auto Calibration: Power Button
Self Test: Feed Button -
Three pages of label paper are outputted when performing auto-calibration
Peripherals Connection
Bluetooth & Wireless LAN Connection
- The printer can be connected to devices equipped with Bluetooth communication capacity (PDAs, PCs, etc.).
- Use the Bluetooth connection function supported by the device to connect to the printer.
- The printer can be connected to other stations, such as PDAs and PCs supporting wireless LAN communication in Ad-hoc mode and AP in Infrastructure mode.
Note
Refer to the Bluetooth Wireless LAN Manual for detailed information on its
connection.
You can check the Bluetooth environment (authentication, encryption,
connection mode) and the wireless LAN environment (IP, SSID, authentication,
encryption) via the self-test page.
Interface Cable Connection
- Open the Interface Cap
- Connect the interface cable (optional) to the cable connector of the printer.
Printer Cleaning
If the interior of the printer is dusty, print quality can decline. In such a case, follow the instructions below to clean the printer.
- Open the paper cover and remove the paper, if present.
- Clean the printhead (A) using the cloth or cotton swab soaked in alcohol for medical.
- Using the cloth or cotton swab soaked in alcohol for medical, remove the paper dust from the black mark sensor (B). (Sensor could be located in the middle or on left or on right)
- Do not use the printer for one to two minutes after cleaning until the alcohol for medical has completely evaporated and dried.
- Insert the paper and close the paper cover.
Caution
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Make sure the printer power is turned off before cleaning.
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Wait for two to three minutes after power-off before head cleaning because the head part may become very hot during printer operation.
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Take care not to touch the heating region of the head with your hand while cleaningthe head part.
→ The printer head may be damaged by static electricity. -
Take care to avoid scratching the head.
-
Clean the printer head periodically if linerless paper is used. Recommended cleaning period is after consuming ten rolls of linerless paper (100 meters), or more than once a week. Printing quality may be degraded or printer life may be shortened if the head is not cleaned periodically.
Warning
Use only the linerless paper that is provided by BIXOLON. Use of other
paper voids product warranty.
Certification
This marking shown on the product or its literature indicates that it should
not be disposed of with other household wastes at the end of its working life.
To prevent possible harm to the environment or people from uncontrolled waste
disposal, please separate this from other types of waste and recycle it
responsibly to promote the sustainable reuse of material resources. Household
users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take this
item for environmentally safe recycling. Business users should contact their
suppliers and check the terms and conditions of the purchase contract. This
product should not be mixed with other commercial wastes for disposal.
The following Bluetooth mark and QD ID D029148 is only applicable to models
with the Bluetooth SIG qualification.