bopmen S40 Active Noise Cancelling Bluetooth Headphones User Guide
- June 9, 2024
- bopmen
Table of Contents
STOP
ATTENTION
Do not return this product…
bopmen CAN HELP!
S40 Active Noise Cancelling Bluetooth Headphones
Question or Setup Issue?****
Read this quick guide and see if it help
Need More Help or Still Want to Return？
Contact us via info@bopmen.com
No sound from one side- > Poor Sound Quality & Bad connection
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– Solution:
1. Please confirm whether your music is unilateral.Confirmation method:
1. If connected to a computer, find the sound settings and see if it is mono
out.
2. Try to play different songs with ordinary music application.
3. Try to play the same music with another headphone.
2. Please make sure that the audio cable is plugged in properly.
Clean the dust or impurity of the plug.
Bluetooth can’t paired with TV and other devices ?
– S olution:
1. Before pairing a device, make sure the headset is not paired with another
device already, and the headset is in the pairing state (the indicator light
flashes alternately red and blue).
2. Try to clear the Bluetooth history paired record on your device and search
for our products again.
3. Our headsets have a wide range of compatibility. Some devices cannot be
paired with other Bluetooth headsets due to their own compatibility, such as
Sony devices.
When some special devices cannot paire with our headsets, we recommended that
you first contact the customer service of the devices.
Ear compatibility, Fitting issue ?
Solution:
The headband is stretchable, if you adjust it to the suitable size, it is
comfortable to wear.
How to turn on/off headphone?
– Solution:
ON:Hold Multi-function Button for 3 seconds to turn on the headphones, and
then the device enters the paring mode. (Indication light turns blue)
OFF:Hold Multi-function Button for 3 seconds to turn o the
The buttons on this headphone cannot work ?****
– Solution:
1. Please confirm whether the headset has enough power. If the headset has no
power, the buttons will not work.
2. Please make sure the headset is in Bluetooth mode, press and hold the
multi-function button for 3 seconds to power on, and then the device enters
pairing mode. (the indicator turns blue)
3. Please check the buttons such as volume for dust and dirt particles. If
there is dust, you can use a vacuum nozzle, cotton swab, or rubbing alcohol to
remove it. These buttons are very sensitive, so if you find dirt around the
buttons, carefully remove them.
4. Please change another device to re-match the bluetooth headset to confirm
that whether it is the issue with device.
5. If the fourth step still doesn’t work, please contact us by email
(info@bopmen.com), we will provide you with free
after-sales service. (within one-year warranty)
There is no sound from one side or both sides ?
– Solution:
Make sure your audio source is on and the volume is up.
If your headphones have a volume button or knob, make sure to turn it up.
If you have battery-powered headphones, make sure the battery have enough
power.
Check the connection of your headphones.
Wired connection:
Wired connection:
1.Please confirm whether your music is unilateral.
Confirmation method:
1. If connected to a computer, find the sound settings and see if it is mono
out.
2. Try to play different songs with ordinary music application.
3. Try to play the same music with another headphone.
2. Please make sure the audio cable has fully inserted in the devices you
connected with.
Confirmation method:
①If connected to a computer, find the sound settings and see if it is mono out.
②Try to play different songs with ordinary music application.
③Try to play the same music with another headphone
There is no sound from one side or both sides ?
– Solution:
3. Clean the dust or impurity of the plug
– Bluetooth connection:
1. Make sure to select your headphones in the Bluetooth settings of your
audio source.
2. Make sure there are no multiple devices that emit radio waves nearby
3. Turn your headphones off and on. Pair your headphones to your audio device
again.
4. Try connecting your headphones to another audio source.
If the sound is heard, the first audio source may require repair.
If your headphones don’t produce any sound after connecting to a second audio
source, your headphones may require service.”Please feel free to contact us
and we will help you repair products.
Distorted/muffled sound, noise or echo ?
– Solution:
1. Please make sure the audio cable has fully inserted in the device you
connected with.
2. Clean the dust or impurity of the plug.
The bluetooth headphone cannot pair with my dev ?
– Solution:
1.Recharge the headphone. If your headphone’ battery is low, it may have
trouble pairing.Try plugging them in and charging them fully before pairing,
even if they say they have some battery left.
2.Make sure both devices are compatible. The newest devices use bluetooth 5.0,
and while a bluetooth 5.0‒capable phone should be able to connect to most
devices you own, certain modern bluetooth headphones may not connect to very
old phones, tablets, laptops or TV. Check the supported bluetooth versions on
both devices and ensure they’re compatible with one another.
3.Please try to connect the bluetooth headphone as close as possible. If the
first time is unsuccessful, you can try several more times, because there may
be multiple bluetooth evices within the connection range
If there are any problems with your product which hasn’t been listed above, for example: Headphones can’t work properly, defective products, volume control issue, etc. Please feel free to contact us at anytime. And if you have tried the solutions provided in this article, but still can not solve them, Please contact us via info@bopmen.com. We are committed to serving our customers and strive to provide the best experience possible for you.
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