bopmen Y71-M Computer Headset with Microphone User Guide

bopmen Y71-M Computer Headset with Microphone

**Laptop/ PC doesn’t detect head-phones or headphone doesn’t pair with

my laptop/PC**

Solution:

1. Start by checking the audio jack. Connect your headphones to another device and check if the headphones are working normally.

2. Check Sound Settings
   The laptop could detect your headphones while it is using another device for audio output. Follow these steps to select your headphone as the default sound output device:
   Press Windows key + I to access Settings, then head to System. From the left- hand menu, select Sound.
   Under Output, use the drop-down menu to select your headphones as the output device.

3. Windows 10 might not be able to detect your headphones
   because of an outdated or corrupt driver. Please update driver.

4. Turn Off Audio Enhancements
   Some sound cards don’t function properly if Windows sound enhancements are enabled. Here is how you turn Windows sound enhancements off:
   Right-click on the volume icon on the taskbar and then click Sound to open the Sound dialog.
   Select your headphones and click Properties.
   Open the Advanced tab and uncheck Enable audio enhancements. Click Apply > OK to save the changes.

Please confirm whether there are two audio jacks on the computer, one which has a mic on it and one which has headphones on it. If so, please connect to your laptop via another dual 3.5mm audio cables in the box.

Adaptation equipment

MULTI-FUNCTIONAL HEADPHONES WITH 3.5MM&1/4 JACK

If there are any problems with your product which haven’t been listed above, for example, Headphones can’t work properly, defective products, parts missing, etc. Please feel free to contact us at any time. And if you have tried the solutions provided in this article, but still can not solve them, please contact us via info@bopmen.com. We are committed to serving our customers and strive to provide the best experience possible for you.

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