Imou REX-4MP Home Security Camera Instruction Manual
- June 2, 2024
- imou
Table of Contents
Imou REX-4MP Home Security Camera
Introduction
Welcome Thank you for choosing IMOU. We are devoted to providing you easy
smart home products. If you have problems using the product, please contact
our service team at
service.global@imoulife.com
before returning your product.
Here’s how to get started.
PACKAGE CONTENTS
CAMERA INTRODUCTION
Note
- Press and hold the reset button for 10 s to reset the camera.
- Double-press the reset button to enable camera’s hotspot.
See the table below for meanings of camera’s LED behavior.
SETTING UP THE CAMERA
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Step 1 Scan the following QR code or search “lmou Life” in the app store to download and install the app
Tips
To ensure the best possible wireless performance, please make sure there are no obstacles and electromagnetic interference between the camera and router. -
Step 2 Launch the app, and then create an account if you are a new user.
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Step 3 Connect the camera to power source with the power adapter.
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Step 4 Follow the on-screen prompts to add the camera. Repeat the adding process if you have multiple cameras.
INSTALLING THE CAMERA
Make sure that the mounting surface is strong enough to hold at least three times the weight of the camera and the bracket.
- Step 1 Peel off the mounting template and stick it to the desired installation area.
- Step 2 Drill holes into the mounting surface as the mounting template marks and then insert wall anchors as needed.
- Step 3 Secure the mounting plate to the mounting surface with included mounting screws.
- Step 4 Twist the camera base onto the mounting plate to secure it to the mounting surface.
- Step 5 Power on the camera and then adjust its angle properly.
TROUBLESHOOTING
Q: How to restore the camera to factory settings?
Press the reset button for 10 s until the camera restart automatically.
Q: Failed to set up the camera?
- Ensure your smart phone and the camera are within range of your Wi-Fi router.
- Ensure the LED indicator on the camera is fiashing green before beginning setup.
- Reset the camera, then set it up again.
- Certain routers offer a dual-band network (2.4 GHz and 5 GHz bands). Connect your phone and device to the 2.4 GHz band only.
Q: How to find the default device password?
The default device password is the safety code on the device label.
Q: No video or the device is offline?
- Check the indicator status:
- Solid green: Check whether the router can connect to the Internet. If the network is connected, restart the camera.
- Flashing red: Reset the camera, and then set up the camera again.
- Solid red: The camera is faulty.
- Ensure that the camera is properly connected to power using the included power adapter.
- Reposition the camera, router or both to improve signal strength.
Q: How to connect the camera to another WI-Fl network?
- If the camera is online, select Device Details> Network Config to change the Wi-Fi connection on the app.
- If the camera is affine, reset the camera, and then set up the camera again.
Q: Video image is not clear?
- Check if the camera lens is clean without dirt, dust or spider webs. If not, use a dry cloth dampened with alcohol and gently wipe away any dust on the lens.
- Remove the vinyl film from the camera lens.
Q: No audio during two-way talk or live view?
- Ensure the Audio Recording is enabled in device settings.
- Turn on the volume by tapping the speaker icon during live view.
Q: Human detection does not work?
Ensure Human Detection and Motion Detection are both enabled in device settings.
Q: QR code cannot be read by the phone?
- Clean the camera lens of your phone.
- Turn on your phone’s light if you are in a dim environment.
- Do not hold your phone too close to the QR code.
For more questions, please scan the QR code beside or visit: www.imoulife.com/web/support/help
FAQs
Do Imou REX-4MP security cameras work if the WiFi is off?****
You can instal cameras without an internet connection, yes. Many cameras exclusively record locally, using hard drives or micro-SD cards as local storage.
Do Imou REX-4MP security cameras record all the time?****
The majority of home security cameras are motion-activated, which means that when they notice motion, they will start recording and inform you. Some people have the ability to continuously record video (CVR). An fantastic tool for ensuring home security and the peace of mind that comes with it is a security camera.
How far can a Imou REX-4MP security camera be from WiFi?****
A wireless camera shouldn’t be placed too distant from the main hub or wireless router. A wireless camera’s range can go up to 500 feet or more if there is a direct line of sight. The range is often 150 feet or less within a house, however this isn’t always the case.
Can I connect my Imou REX-4MP security camera to my phone without WiFi?****
A wired security camera does not require a wifi connection to operate if it is attached to a DVR or other storage device. As long as you have a mobile data plan, many cameras now offer mobile LTE data, making them an alternative to wifi.
What makes Imou REX-4MP security cameras go offline?****
Why Your Security Cameras Might Go Offline. There are generally two causes for security camera inactivity. Either the router is too far away, or there is not enough bandwidth. However, there are other elements that may also play a role in cutting off a security camera’s internet connection.
How far back can Imou REX-4MP security cameras see?****
How far back can CCTV go is one of the more frequent queries we receive. People naturally want to know how long these cameras retain video. The answer varies depending on the system and setup, but generally speaking, most businesses keep security footage for at least 90 days.
Do Imou REX-4MP security cameras delete old footage?****
The average lifespan of security camera footage is three months to a year, depending on the circumstances. For the purpose of making room for new recordings, the old footage is automatically removed. Be aware that storage capacity and surveillance camera models vary. There are a select few companies and financial organizations that have ample storage space.
How long does Imou REX-4MP security camera battery last?****
At most, wireless security camera batteries have a lifespan of one to three years. They are far simpler to replace than a watch battery.
Can Imou REX-4MP security cameras see in the dark?****
A light source that can illuminate the space beneath the camera is necessary for it to attempt to see in the dark. The night vision illuminators that go with consumer cameras, however, are exclusively meant for close range use and have a fixed brightness.
Where is Imou REX-4MP security camera footage stored?****
Security camera recordings can be kept in the cloud or locally on-site, respectively. Local storage refers to any video that is kept on the camera’s internal memory, central NVR or DVR storage, or a wireless security camera system with hard drive storage.
How Often Should Imou REX-4MP security cameras be cleaned?****
Every three to four months, at the very least, you should clean the lenses on your security cameras. If your CCTV cameras have been exposed to inclement weather and you discover issues with the images you are taking, you should clean them more frequently.
Do Imou REX-4MP security cameras need charging?****
Due to the fact that wireless security cameras have their own power source, they are still able to monitor your home in the event of a power loss. The fact that the batteries must be physically changed or charged on a regular basis is one of the main drawbacks.
Are Imou REX-4MP security cameras recording if they have no lights?****
Some individuals are interested in learning whether the cameras will function even if there is no electricity, even though the majority of current CCTVs allow for remote viewing even when the network is shut down.
How does a Imou REX-4MP security camera record?****
Analog cameras capture images and then transmit the signal to a DVR through a coaxial wire (Digital Video Recorder). The DVR compresses the video file and stores it on a hard disc after converting the analogue signals to digital ones. On the other hand, digital security cameras on IP-based CCTV systems capture the images digitally.
How far can a Imou REX-4MP security camera be from WiFi?****
The primary hub or wireless router should not be too far from a wireless camera. The range of a wireless camera may be up to 500 feet or more if there is a direct line of sight. The range is typically shorter inside a house—roughly 150 feet—but not always.
Do Imou REX-4MP security cameras alert your phone?****
Instant IP camera push notifications to your phone and email notifications are both available when motion is detected. In order to efficiently and quickly identify, the CCTV security camera push notification will also let you know which camera initiated the motion detection.
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