AIMobile ATC63E Tablet PC User Manual
- June 4, 2024
- AIMobile
Table of Contents
AIMobile ATC63E Tablet PC
ATC63E
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For more information on this and other AIM products, please visit our website at: https://www.aimobile.com.tw/
For technical support and service, please visit our support website at: https://www.aimobile.com.tw/contactUs.html
This manual is for ATC63E Series(AIM)
2nd Edition
Print in Taiwan May 2022
Description of Parts 
- A: Microphone
- B: Camera LED
- C: 5MP Front Camera
- D: Light Sensor
- E: Stereo Speaker (L)
- F: Programable buttons Barcode scanner)
- G: System LED
- H: Volume buttons
- I: Power Button
- J: Power LED LED Status
Color| Status
---|---
Solid Green| Full charged (DC-in)
Solid Blue| Charging (DC-in)
Blinking Red| Battery lower than 10% - K: Stereo Speaker (R)
- L: Internet LAN Port, HDMI output & USB-C 3.1 Port Door
- M: USB 3.0 Type-A *2 & 3.5mm Audio Combo Jack Door
- N: DC-in Door
- O: Pogo Pin (USB3.0 )
- P: 8MP Rear Camera
- Q: Flash LED
Easy Setup
Power On Computer
-
Model: ATC63E power adaptor input Rating A C
100 240V, 50 60Hz, 1.5A- Type C output max: 5V/2A
- USB3 .0 type A output max: 5V/0.9A
- RJ45 10/100/1000 Mbps
- Audio Jack connection (no rating)
- HDMI connection
-
This product is intended to be supplied by a UL Listed Power Adapter( FSP FSP090 DBBN3 FSP090 RBBM1 rate d 19 Vdc, 4.74 A MAX 90W . for model ATC63E , and Tma 40 degree C. Please contact AIMobile for further information and assistance.
-
The product is equipped with shipping mode for battery protected and power saving, please charge the embedded battery of the computer: Connect the adaptor on the ATC63E computer. (“ N ” on the description of parts .) Please charge the device to 100% when you use this computer for the first time.
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Push the Power button (“ I ” on description of parts .) to start the computer.
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While the computer is running, push the power button disable LCD backlight and initiate the power saving mode . Push the power button again will enable the backlight and exit the power saving mode ; press the power button for 4 seconds while computer is running, the system will be shut down.
-
Contact time information where the case touch (tablet PC, docking and
- 0 30 °C contact time of the whole machine (more than 1 minute)
- 31 40 °C contact time of the whole machine (less than 1 0 second)
-
Expected tablet PC use handheld angle and position
- The hand is parallel to the chest tilt angle of 30 degrees
-
Environment Temperature
- Storage: 20°C ~ +60°C
- Transport and storage:
- Humidity up to 9 5 %, non condensing
- 35 °C to 70 °C at a water vapor pressure up to 50 hPa
- A n atmospheric pressure range of 700 hPa to 1060 hPa
- Operating conditions
- 0°C~40 °C
0°C~40°C| Handheld: 0°C~30°C
---|---
Wall mount / Docking Station:0°C~40°C
Handheld: 0°C 30 °C /Wall mount / Docking
Station: 0°C~40°C
* Humidity up to 90 %, non condensing, but not requiring a water vapor partial pressure greater than 50 hPa
* A n atmospheric pressure range of 700 hPa to 1060 hPa.-
Temperature rise test with maximum normal loading:
1.Handheld mode- Play 1080p video with only AC-in for I/O port connection
- Battery: 10%/ Tablet placed at flat positioning / Wifi on/BT on / ALS off
- Brightness: 41% (150 cd/m2= 41%)/ Half of max volume(50%)
- Device I/O AC-in only
Contact time＞1 min| | Temperature：0-30℃
2.Docking Station - Burn-in with full-installed Docking I/O
- Battery: 10%/ Tablet on Docking Station/ Wifi on/BT on / ALS ofF
- Brightness: 100%/ Max volume(100%)
- Docking I/O AC-in, DP monitor, HDMI monitor, RJ45 device ping ip, USB type-A 5V/0.9A
10s＞Contact time＞1s| | Temperature：0-40℃
3.Wall mount - Burn-in with full-installed Device I/O
- Battery: 10%/ Tablet installed with Wall mount / Wifi on/BT on / ALS off
- Brightness: 100%/ Max volume(100%)
- Device I/O AC-in, HDMI monitor, RJ45 device ping ip, audio jack, USB type-C 5V/2A, 2xUSB type-A 5V/0.9A
10s＞Contact time＞1s| | Temperature：0-40℃
Intended use
The ATC63E is intended for integration with hospital system. It is designed
for general purpose for hospital environment. For data collection and display
for reference. It shall not be used for life-supporting system.
Intended user group
The primary users for the ATC63E series are professional healthcare personnel
and general patient groups. It is appropriate for users aged between 18 and 65
to use the tablet and users’ weight and health are not relevant.
If encounter any of system failure or serious incident in relation to device, please report to the manufacturer or local agent.
Maintenance
- Maintaining the Battery
- Do not expose heat or attempt to disassemble the battery, and do not place the battery in water or in a fire.
- Do not subject the battery to strong impact, such as a blow from a hammer, or stepping on or dropping it.
- Do not puncture or disassemble the battery.
- Do not attempt to open or service the battery.
- Replace only with batteries designed specifically for this product.
- Keep the battery out of reach of children.
- Dispose of used batteries according to local regulations.
- Maintaining the LCD Display
- Do not scratch the surface of the screen with any hard objects.
- Do not spray liquid directly on the screen or allow excess liquid to drip down inside the device.
- Do not place anything, such as food and drink, on the screen at any time to prevent damage to the screen.
- Clean the LCD display only with a soft cloth dampened with 60% above isopropyl alcohol or 60% above ethyl alcohol each time after use.
- Cleaning the ATC63E
- Turn off the ATC63E and unplug the power cord.
- Wipe the screen and exterior with a soft, damp cloth moistened only with water. Do not use liquid or aerosol cleaners on the screen, as these will discolor the finish and damage the screen.
Safety Instructions **
**
Please read these safety instructions carefully and follow these instructions
for use. Repair of the device may only be carried by trained service
personnel. AIMobile recommends that a service contact be obtained with
AIMobile service and that all repairs also be carried out by them; otherwise,
the correct functioning of the device may be compromised.
WARNING: Because of the danger of electrical shock, never remove the
cover of a device while it is in operation or connected to a power outlet.
WARNING ！ Do not modify this equipment without authorization of the
manufacturer.
WARNING ！ To avoid risk of electric shock, this equipment must only be
connected to a supply main with protective earth.
WARNING: Not to position the equipment so that it is difficult to operate
the disconnection device. Disconnection device: Separate from adaptor and
power code.
WARNING ！ When connecting with other peripheral products, it must be a
safety product that has been evaluated by standards such as IEC. If there is
no product evaluated by standards such as IEC, there may be product leakage
current when connecting.
Accessories: Adaptor & power cord. Power cord supports the following three countries: Taiwan/US/Europe, please use a power cord that matches the AC voltage of the power outlet and has been approved by and complies with the safety standard of your particular country.
If one of the following situations arises, have the equipment checked by service personnel:
- The power cord or plug is damaged.
- Liquid has penetrated the equipment.
- The equipment has been exposed to moisture.
- The equipment does not work well, or you cannot get it to work according to the user’s manual.
- The equipment has been dropped and damaged.
- The equipment has obvious signs of breakage. Disconnect this equipment from any AC outlet before cleaning. Use a damp cloth. Do not use liquid or spray detergents for cleaning and keep this equipment away from humidity.
- These two hooks are not for wall hanging instructions
CAUTION ！ To avoid short-circuits and otherwise damaging the device, do
not allow fluids to meet the device. If fluids are accidentally spilled on the
equipment, remove the affected unit from service as soon as possible and
contact service personnel to verify that patient safety is not compromised.
Please check the battery if your computer clock is unable to keep accurate
time or the BIOS configuration is reset to default.
CAUTION ！ Installation is only to be carried out by manufacturer
authorized and trained personnel. Regarding calibrating the device, we suggest
sending back the tablet to the supplier for annually check.
CAUTION! For disposing of your used product, please follow the national
requirement to dispose waste products.
Symbol Information
Battery Caution
WARNING！
Remove the battery if the device is not likely to be used for some time.
CAUTION！ Danger of explosion if battery is incorrectly replaced. Replace
only with the same type recommended by the manufacturer, discard used
batteries according to the manufacturer’s instructions.
CAUTION！
Where providing safety devices or design in a battery or equipment is not
reasonably practical considering the functional nature of the battery or
equipment containing a battery, instructional safeguards in accordance with
Clause F.5 shall be provided to protect the battery from extreme conditions or
user’s abuse. Examples that shall be considered include:
- Replacement of a battery with an incorrect type that can defect a safeguard (for example, in the case of some lithium battery types).
- Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
- Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
- A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.
Mistreat the battery used in this device may present a risk of fire or
chemical burn.
Do not attempt to disassemble the computer or its accessories.
Only qualified personal is allowed to replace the battery. Do not dispose
batteries in a fire and check with local authorities for disposal
instructions.
ATC63E can only be equipped with standard battery pack with FUCO, ATC-63E-
BAT,rating 10.8V 4660mAH Polymer Lithium Ion Battery. Use of another battery
may present a risk of fire or explosion.
Battery Charge Notice
It is important to consider the environment temperature whenever you are
charging the Lithium-Ion battery pack. The process is more efficient at normal
room temperature or slightly cooler. It is essential that you charge batteries
within the stated range of 0°C to 40C. Charging batteries outside of the
specified range could damage the batteries and shorten their charging life
cycle.
Storage and Safety Notice
Although charge Lithium-Ion batteries may be left unused for several months,
their capacity may be depleted due to the buildup of internal resistance. If
this happens they will require recharging prior to use. Lithium Ion batteries
may be stored at temperatures between -20°C to 60°C, however they may be
depleted more rapidly at the high end of this range. It is recommended to
store ATC63E within normal room temperature ranges.
Ensure that the voltage of the power source is correct before connecting the equipment to a power outlet.
The power outlet socket should behave grounded connection.
This Product is not intent for use by children. This product is not suitable for use in locations where children are likely to be present
The equipment power supply cord shall be connected to a socket-outlet with earthing connection and the power outlet socket should have grounded connection
Never open the equipment. For safety reasons, the equipment should be opened only by qualified skilled person.
This product is intended to be supplied by an UL certified power supply or DC power source suitable for use at Tma: 40 degree C minimum, whose output meets ES1 and is rated 5or 9Vdc, minimum 3 A (minimum 45 W), if need further assistance, please contact Advantech for further information.
Applicant： AIMobile Co., Ltd.
Address： 6F ., No. 166 Sec. 4. Chengde Rd., Shilin Dist., Taipei City
11167, Taiwan, R.O.C.
Tel：+886-2-7736-7661
Exploring the ATC63E
Before you can use your ATC63E, you must fully charge the battery. Connect the power adapter as shown and leave to charge for:
- A minimum of 10H 9m when using the internal battery. Condition: The operation time is based on the LCD brightness at 16%, Battery saver, Idle mode, Wi-Fi/BT/camera/ALS off, Half of max volume (50%).
Installation Procedures:
Connect the male end of the power adapter to the DC-in of ATC63E.
Connect the male end of the power cord to the DC power adapter.
Connect the 3-pin male plug of the power cord to an electrical outlet.
NOTE: Be sure always handle the power cords by holding the plug ends only.
Connecting the Power
-
DC-in connection: When the battery is low, connect the adaptor and power cord to the socket, and the device is charging.
NOTE: Unplug when fully charged. **** -
Audio Jack connection: Support earphone only. Connect the headphone cable to hear the sound.
-
USB3.0 type A: Data transfer only. When using the USB-A cable, make sure to connect right cable to the appropriate connector.
NOTE: Not support headset function. -
HDMI connection: Audio and video transmission. Please use a HDMI cable with a HDMI logo.
-
USB-C connection: Data transfer only. Use the USB-C cable to connect the appropriate connector.
-
RJ-45 connection: Connect ethernet cable to the appropriate socket in an environment without WIFI.
NOTE: Incorrect cable connections may result in irregular operation, damage display quality/components and/or shorten the module’s life.
System message
Root cause: HDD PWD incorrect 3 times
Solution: Please reboot and input the correct HDD PWD
Root Cause: try to boot by PXE but no bootable PXE server
Solution: Please make sure LAN cable connected, or please ignore PXE boot
(by SSD boot)
Root cause: your bootable device(efi) without sign , and SECURE BOOT is
ON.
Solution: Turn off secure boot and use the bootable device with
signature(signed). Root cause: once you try to boot by SECURE BOOT ON but
failed, you can’t back to turn off SECURE BOOT directly.
Solution: Please turn off system then boot up and turn off SECURE BOOT.
Root Cause: Your system is out of battery (main battery + RTC battery)
Solution: Please plug in adapter (DC in) for a while to charge them (main
battery + RTC battery)
Installation with Vesa Mount Bracket
If you would like to use ATC63E with Vesa mount bracket, you can follow the below steps.
-
Take off 4 screws in the corner.
-
Assembly VESA Mount Bracket with 4 screws (Longer than original old screw) SCREW, I,M4,15mm,MACH,8.5mm,2mm
Declaration of Conformity
CE Conformity Statement
Radio products with the CE alert marking comply with the R&TTE Directive (1999/5/EC) issued by the Commission of the European Community. Compliance with this directive implies conformity to the following European Norms (in brackets are the equivalent international standards).
- EN55032/35 LOW VOLTAGE SWITCHGEAR AND CONTROLGEAR FOR INDUSTRIAL USE
- EN300328 v.2.2.2 Technical requirement for radio equipment
- EN301893 v2.1.1 WLAN – Spurious Emissions (5G)
- EN301489-1/-17 EMC radio/WLAN/BT
- EN50566 RF (SAR)
- IEC 62368-1 (CB+UL) Product Safety
- IEC/ EN 60601-1 AMMI/ ANSI ES 60601-1 Medical Safety
Products that contain the radio transmitter are labeled with CE alert marking
and may also carry the CE logo.
Medical GENERAL EQUIPMENT AS TO ELECTRICAL SHOCK, FIRE AND MECHANICAL HAZARD
ONLY IN ACCORDANCE WITH ANSI/AAMI ES 6060-1
Europe – EU Declaration of Conformity
This device complies with the essential requirements of the Radio Equipment
directive: 2014 / 53 / EU. The following test methods have been applied in
order to prove presumption of conformity with the essential requirements of
the Radio Equipment directive: 2014 / 53 / EU:
EN300328 v2.2.2
Draft ETSI EN 301 893 V2.1.0
EN 301 489-1 V2.2.3
EN 301 489-17 V3.2.4
IEC 62368-1:2014
IEC 62368-1:2018
EN 62368-1:2014+A11:2017
EN IEC 62368-1:2020+A11:2020
UL 62368-1, 2nd Edition
UL 62368-1, 3rd Ed
RF exposure statement
SAR
This product complies with EU requirements regarding restriction of exposure
of persons to radio-frequency energy (RF) emitted by telecommunication and
radio devices as it is designed and manufactured in such a way as not to
exceed the exposure limits indicated by the European Union Commission. The
permitted SAR limit for the general population is 2.0 W/Kg. This limit
guarantees an ample safety margin that protects all persons regardless of age
and health condition.
5150 ~ 5350 MHz is limited to indoor used in below countries.
FCC Compliance Statement
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio technician for help.
To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. (Example: use only shielded interface cables when connecting to computer or peripheral devices).
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
15.21
Any changes or modifications not expressly approved by the party responsible
for compliance could void the authority to operate equipment.
This device and its antenna must not be co-located or operating in conjunction
with any other antenna or transmitter.
End-users and installers must be provided with antenna installation
instructions and transmitter operating conditions for satisfying RF exposure
compliance.
For product available in the USA/Canada market, only channel 1~11 can be
operated. Selection of other channels is not possible.
FCC Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment for body-worn configuration in direct contact to the
phantom.
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. End user must follow the specific operating
instructions for satisfying RF exposure compliance. This transmitter must not
be co-located or operating in conjunction with any other antenna or
transmitter.
The portable device is designed to meet the requirements for exposure to radio
waves established by the Federal Communications Commission (USA). These
requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The
highest SAR value reported under this standard during product certification
for use when properly worn on the body
FCC 15.19 Statement
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference and
- This device must accept any interference received, including interference that may cause undesired operation.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio technician for help.
FCC Caution : Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate
this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
Radiation Exposure Statement:
The product comply with the US portable RF exposure limit set forth for an
uncontrolled environment and are safe for intended operation as described in
this manual. The further RF exposure reduction can be achieved if the product
can be kept as far as possible from the user body or set the device to lower
output power if such function is available.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
Energy star Statement
ENERGY STAR qualified products save your money by reducing energy cost and
protecting the environment without sacrificing features or performance. AIM is
proud to offer our customers products with the ENERGY STAR mark.
About ENERGY STAR
Products that are ENERGY STAR qualified use less energy and prevent greenhouse
gas emissions by meeting strict energy efficiency guidelines set by the U.S.
Environmental Protection Agency. AIM is committed to offering products and
services worldwide that help customers save money, conserve energy, and
improve the quality of our environment. The more energy we can save through
higher energy efficiency, the more we reduce greenhouse gases and the risks of
climate change.
AIM products marked with the ENERGY STAR logo are following the ENERGY STAR specification established by the US Environmental Protection Agency, and the product power management function has been turned on. In addition, our equipment automatically goes into “display sleep” within 10 minutes of inactivity respectively. The user can wake up the computer by pressing any key.
- Additional information about the energy and cost savings that power management features can provide can be found on the EPA ENERGY STAR Power Management website at: http://www.energystar.gov/powermanagement.
- Additional information about the ENERGY STAR program and its environmental benefits can be found on the EPA ENERGY STAR website at: http://www.energystar.gov.