IMOU Bullet 2E IP Camera User Guide
- October 27, 2023
- imou
Table of Contents
IMOU Bullet 2E IP Camera
Package content
Camera introduction
The pattern of the LED indicator is included in the following table.
| LED Status | Device Status |
|---|
Off
| Powered off/LED turned off Rebooting after reset
Red light on| Booting
Device malfunction
Green light flashing| Waiting for network
Green light on| Operating properly
Red light flashing| Network connection failed
Green and red light
flashing alternately
| Firmware updating
Tips
Installing the Camera
Troubleshooting
| Problem | Solution |
|---|
Cannot set up camera
| • Ensure your mobile device and the camera are within range of your Wi-Fi router.
• Ensure the LED indicator on the camera isflashing green before beginning setup.
The APP says “Failed to configure device network”
| • Reset your Camera and connect it again.
• Some cameras only support 2.4GHz, while some routers have dual band, 2.4G/5G. Make sure you are connecting 2.4GHz only.
The app says “Failed to bind”
| The camera is already connected to Wi-Fi, but the router is:
• Not connected to Internet
• Poor network status
• The Wi-Fi signal is not stable due to obstacles or electronic interference
No picture / signal
| • Ensure the LED indicator on the camera is flashing steady green. See ‘LED Status’ section for details if otherwise.
• Ensure the camera is properly connected to power using the included USB power adapter.
• Try repositioning the camera, router, or both to improve signal strength.
Picture is not clear| • Check the camera lens for dirt, dust, spider webs. Clean the lens with a soft, clean cloth.
• Remove the vinyl cover on the camera lens.
No audio| • Ensure audio function on camera is turned on.
• Ensure audio is turned up on viewing device.
Human detection not working| • Ensure you have enabled “Human Detection” in
the Device Settings screen of the Imou LifeApp.
Camera stuck downwards| • Turn off Camera Shielding in Device Settings on the
Imou Life app.
Phone is not reading QR code
| • Clean the camera lens of your Smartphone
• Ensure that there is enough light on the QR code
• Don’t hold the QR code too close to the camera
Welcome
- Thank you for choosing IMOU.
- We are devoted to providing you easy smart home products.
- If you have problems using the product, please contact
- our service team before returning your product.
- Our service mail: service.[email protected]
- Frequently asked questions can be found at: imoulife.com/support/help
- @imouglobal
- E service.[email protected]
- www.imoulife.com
Documents / Resources
| IMOU
Bullet 2E IP
Camera
[pdf] User Guide
Bullet 2E IP Camera, Bullet 2E, IP Camera, Camera
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