CRAFTMADE TRV52 Trevor 6 Blade Ceiling Fan Installation Guide
- June 4, 2024
- CRAFTMADE
Table of Contents
- Activating Your New Smart Fan; Downloading the Bond Home App
- SAFETY TIPS.
- Unpacking Your Fan.
- Parts Inventory
- Installation Preparation.
- Hanging Bracket Installation.
- Fan Assembly.
- Wiring
- Canopy Assembly.
- Blade Assembly.
- Light Kit Assembly.
- Assembly of Handheld Remote Control.
- Automated Learning Process./Activating Code.
- Remote/Wall Control Operation.
- Testing Your Fan.
- Troubleshooting
- Warranty
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
TRV52 Trevor 6 Blade Ceiling Fan
Installation Guide
Activating Your New Smart Fan; Downloading the Bond Home App
- Using your smart device, navigate to the application store (Apple App store or Google Play), download the free Bond Home app, and create an account.
- Ensure the fan and receiver are receiving power from the housing supply using the remote control to turn the fan and light ON and OFF.
- Open the Bond Home App on your smart device and follow the step-by-step instructions included in the app to add your fan.
- Enjoy fan features and functionality that you can only get from activating the fan through the app.
SAFETY TIPS.
WARNING: To reduce the risk of electrical shock, turn off the electricity to the fan at the main fuse box or circuit panel before you begin the fan installation or before servicing the fan or installing accessories.
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READ ALL INSTRUCTIONS AND SAFETY INFORMATION CAREFULLY BEFORE INSTALLING YOUR FAN AND SAVE THESE INSTRUCTIONS.
CAUTION: To avoid personal injury, the use of gloves may be necessary while handling fan parts with sharp edges. -
Make sure all electrical connections comply with Local Codes or Ordinances, the National Electrical Code, and ANSI/NFPA 70-1999. If you are unfamiliar with electrical wiring or if the house/building wires are different colors than those referred to in the instructions, please use a qualified electrician.
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Make sure you have a location selected for your fan that allows clear space for the blades to rotate, and at least seven (7) feet (2.13 meters) of clearance between the floor and the fan blade tips. The fan should be mounted so that the tips of the blades are at least thirty (30) inches (76 centimeters) from walls or other upright structures.
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The outlet box and ceiling support joist used must be securely mounted, and capable of supporting at least 35 pounds (16 kilograms). The outlet box must be supported directly by the building structure. Use only CETL or CUL in Canada or ETL or UL in USA listed outlet boxes marked “FOR FAN SUPPORT.”
WARNING: To reduce the risk of fire, electrical shock, or personal injury, mount to the outlet box marked “Acceptable for Fan Support of 15.9 kg (35 lb) or less,” and use the mounting screws provided with the outlet box. Most outlet boxes commonly used for the support of lighting fixtures are not acceptable for fan support and may need to be replaced. Consult a qualified electrician if in doubt.
WARNING: To reduce the risk of fire, electrical shock, or personal injury, wire connectors provided with this fan are designed to accept only one 12 gauge house wire and two lead wires from the fan. If your house wire is larger than 12 gauge or there is more than one house wire to connect to the corresponding fan lead wires, consult an electrician for the proper size wire connectors to use. -
Electrical diagrams are for reference only.
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After installation is complete, check that all connections are absolutely secure.
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After making electrical connections, spliced conductors should be turned upward and pushed carefully up into the outlet box. The wires should be spread apart with the grounded conductor and the equipment-grounding conductor on opposite sides of the outlet box.
WARNING: To reduce the risk of serious bodily injury, DO NOT use power tools to assemble any part of the fan, including the blades.
WARNING: To reduce the risk of fire or electrical shock, do not use this fan with any solid state speed control device or control fan speed with a full-range dimmer switch. [Using a full-range dimmer switch to control fan speed will cause a loud humming noise from the fan.] -
Do not operate the reverse switch until the fan has come to a complete stop.
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Do not insert anything between the fan blades while they are rotating.
WARNING: To reduce the risk of personal injury, do not bend the blade arms during assembly or after installation. Do not insert objects into the path of the
blades.
WARNING: To avoid personal injury or damage to the fan and other items, be cautious when working around or cleaning the fan. -
Do not use detergents when cleaning the fan or fan blades. Dry dust cloth or lightly dampened cloth will be suitable for most cleaning.
WARNING: To reduce the risk of personal injury, use only parts provided with this fan. The use of parts OTHER than those provided with this fan will void the warranty.
WARNING: This fan MUST be installed with the safety cable provided with the fan. Failure to use the safety cable provided may result in personal injury, damage to the fan, or damage to other property.
WARNING: Metal cover for use without light kit will be HOT if the light is left on. To reduce the risk of personal injury, the light kit must be OFF or disconnected before installing the metal cover.
CAUTION: Do NOT tamper with or attempt to repair the LED component of the fixture. The light source is designed for this specific application and should not be serviced by untrained personnel. If any servicing is required, call our customer service department. -
The light kit is dimmable to 10% with the remote control included.
Modifications not approved by the party responsible for compliance could void the user’s authority to operate the equipment. [The equipment refers to the remote and/or wall control and/or LED light kit.]
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
The LED light kit complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this LED light kit may not cause harmful
interference, (2) this LED light kit must accept any interference received,
including interference that may cause undesired operation.
Distributed by: Craftmade, 650 S. Royal Lane, Coppell, TX, 75019;
1-800-486-4892
NOTE: The important safety precautions and instructions appearing in the
manual are not meant to cover all possible conditions and situations that may
occur. It must be understood that common sense and caution are necessary
factors in the installation and operation of this fan.
Unpacking Your Fan.
Carefully open the packaging. Remove items from Styrofoam inserts. Remove the
motor housing and place it on carpet or Styrofoam to avoid damage to the
finish. Do not discard the fan cartons or Styrofoam inserts should this fan
need to be returned for repairs.
Check against the parts inventory that all parts have been included.
Parts Inventory
a. canopy. 1 piece
b. hanging bracket. 1 piece
c. downrod and hanging ball with pin and clip.
1 piece
d. canopy cover. 1 piece
e. remote control receiver. 1 piece
f. yoke cover. 1 piece
g. remote control cover. 1 piece
h. faceplate. 3 pieces| i. motor housing. 1 piece
j. wall plate.1 piece
k. wall control. 2 pieces
l. blade. 6 pieces
m. fitter plate. 1 piece
n. LED light kit. 1 piece
o. shade. 1 piece
p. metal cover. 1 piece
q. hardware packs
---|---
IMPORTANT REMINDER: You must use the parts provided with this fan for proper installation and safety.
Installation Preparation.
To prevent personal injury and damage, ensure that the hanging location allows
the blades a clearance of 7 feet (2.13m) from the floor and 30in. (76cm) from
any wall or obstruction.
This fan is suitable for room sizes up to 400 square feet (37.2 square
meters).
This fan can be mounted with a downrod on a regular (no-slope) or vaulted
ceiling. The hanging length can be extended by purchasing a longer downrod
(0.5in./1.27cm diameter). Other installation, such as flush mount, is NOT
available for this fan.
Installation requires these tools:
Phillips screwdriver, flathead screwdriver, adjustable pliers or wrench,
stepladder, wire cutters, and rated electrical tape.
Hanging Bracket Installation.
Turn off circuit breakers to the current fixture from the breaker panel and be
sure the operating light switch is turned to the OFF position.
WARNING: Failure to disconnect the power supply prior to installation may
result in serious injury.
Remove existing fixtures.
WARNING: When using an existing outlet box, be sure the outlet box is
securely attached to the building structure and can support the full weight of
the fan.
Ensure the outlet box is clearly marked “Suitable for Fan Support.” If not, it
must be replaced with an approved outlet box. Failure to do so can result in
serious injury.
CAUTION: Be sure the outlet box is properly grounded and that a ground
(GREEN or bare) wire is present.
Install hanging bracket to outlet box using original screws, spring washers, and flat washers provided with new or original outlet box.* If installing on a vaulted ceiling, face opening of hanging bracket towards the high point of ceiling. Arrange electrical wiring around the back of the hanging bracket.
*Note: It is very important that you use the proper hardware when installing the hanging bracket as this will support the fan.
Fan Assembly.
Remove the hanging ball from the downrod provided by loosening the set screw on the hanging ball. Remove the pin and clip. Lower the hanging ball and remove the stop pin. Then slide the hanging ball off downrod. [Refer to diagram 1.]
Loosen yoke set screws and nut at top of the motor housing. [Refer to diagram
2.] Tip: To prepare for threading electrical wires through the downrod,
apply a small piece of electrical tape to the ends of the electrical
wires–this will keep the wires together when threading them through the
downrod. [Refer to diagram 2.] Determine the length of downrod you wish to
use.
Thread safety cable and electrical wires through the threaded end of the
downrod and pull extra wire slack from the upper end of the downrod. [Refer to
diagram 2.]
Slide yoke cover, canopy cover, and canopy over downrod. [Refer to diagram 3.]
(Note: Canopy cover must be turned with a smooth side toward the motor
housing.)
Thread safety cable and wires through the hanging ball; then, slide the
hanging ball over the downrod–the top of the downrod should be noted as having
a set screw hole; use this hole when setting the set screw. Insert the stop
pin into the top of the downrod and raise the hanging ball. Be sure the stop
pin aligns with slots on the inside of the hanging ball. Tighten the set screw
securely. [Refer to diagram 4.]
WARNING: Failure to tighten the set screw (on the hanging ball)
completely could result in the fan becoming loose and possibly falling.
[“Fan Assembly” continued on next page.] NOTE: The important safety
precautions and instructions appearing in the manual are not meant to cover
all possible conditions and situations that may occur. It must be understood
that common sense and caution are necessary factors in the installation and
operation of this fan.
With the hanging bracket secured to the outlet box and able to support the
fan, you are now ready to hang your fan. Grab the fan firmly with two hands.
Slide downrod through the opening in the hanging bracket and let the hanging
ball rest on the hanging bracket. Turn the hanging ball slot until it lines up
with the hanging bracket tab.
WARNING: Failure to align the slot in the hanging ball with the tab in
the hanging bracket may result in serious injury or death.
Tip: Seek the help of another person to hold the stepladder in place and
to help lift the fan up to you once you are set on the ladder.
Find a secure attachment point (wood ceiling joist highly recommended) and
secure safety cable. It will be necessary to use a heavy duty wood screw,
washer, and lock washer (not supplied) with the safety cable loop. If
necessary, adjust the loop at the end of the safety cable. The loop at the end
of the safety cable should just fit over the threads on the wood screw. Test
the safety cable by pulling on the loose end of the cable with pliers. If the
safety cable slips, the loop must be adjusted tighter. Extra cable slack can
be left in the ceiling area.
Wiring
WARNING: Turn off circuit breakers to the current fixture from the
breaker panel and be sure the switch is turned to the OFF position.
CAUTION: Be sure the outlet box is properly grounded and that a ground
wire (GREEN or Bare) is present.
Make sure all electrical connections comply with Local Codes or Ordinances and
the National Electrical Code. If you are unfamiliar with electrical wiring or
if the house/building wires are different colors than those referred to in the
diagram to the right, please use a qualified electrician.
Note: Excess lead wire length from the fan can be cut to the desired
length and then stripped. When the downrod is secured in place on the hanging
bracket, wire the RECEIVER with wire connectors provided as shown in the
diagram at right.
Tip: While you are wiring, keep in mind that wires must not obstruct the
receiver from sliding into the hanging bracket.
*Wrap each wire connector separately with electrical tape as an extra safety measure.
Gently insert the receiver (flat side up) into the hanging bracket and
carefully push wires and taped wire connectors into the outlet box. Let the
antenna rest outside of the hanging bracket.
[“Wiring” continued on next page.]![CRAFTMADE TRV52 Trevor 6 Blade Ceiling Fan
- Fig 11](https://manuals.plus/wp-content/uploads/2022/08/CRAFTMADE- TRV52-Trevor-6-Blade-Ceiling-Fan-Fig-11.jpg)
[ PLEASE NOTE: Wall and/or handheld remote control must be used for the
fan to operate. If you do not wish to use the wall control, please proceed to
Section 7 below to continue with fan installation.] To install wall control,
remove the existing wall switch. Wire one of the wall controls with wire
connectors provided as shown in diagram at right.
*Wrap each wire connector separately with electrical tape as an extra safety measure.
Gently push wires and taped wire connectors into the outlet box.
Install one 12-volt battery (included) in-wall control.
IMPORTANT: Wall control will not function unless the battery is
installed.
WARNING: Battery is to be inserted with the correct polarity.
Select a faceplate (almond or white) and press firmly onto the front of the
wall control.
Attach the wall control to the outlet box and secure it with screws from the
original wall switch.
Attach wall plate (included) to wall control using 2 screws provided with the
wall control.
Modifications not approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
*NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Canopy Assembly.
Locate 2 screws on the underside of the hanging bracket and remove the screw
closest to the open end of the hanging bracket. Partially loosen the other
screw. Lift canopy to hanging bracket. Place the rounded part of the slotted
hole in the canopy over the loosened screw in the hanging bracket and push up.
Twist the canopy to lock. Re-insert the screw that was removed and then
tighten both screws securely.
Slide canopy covers up to the canopy, aligning protrusions on canopy cover
with notches in the hole in the bottom of the canopy. Press up gently but
firmly on the canopy cover until it fits into the bottom of the canopy and
then turn the canopy cover to the right (clockwise) about 1/2 in.
Blade Assembly.
WARNING: To reduce the risk of serious bodily injury, DO NOT use power
tools to assemble the blades. If screws are overtightened, blades may crack
and break.
Time Saver: Washers for blade screws can be set on each blade attachment screw
prior to installing blades.
Locate 18 blade attachment screws and washers in the hardware pack. Slide a
blade through one of the narrow, rectangular openings on the motor housing,
aligning holes in the blade with holes in the blade arm (located inside the
motor housing and seen from the underside of the motor housing)–refer to
drawing at right. Insert 3 blade attachment screws (along with washers) with
fingers first and then tighten screws securely with a Phillips screwdriver.
Repeat the procedure for each remaining blade.
NOTE: Tighten blade attachment screws twice a year.
Light Kit Assembly.
Remove 1 screw from the motor plate on the underside of the motor housing and
partially loosen the other 2 screws. Align slotted holes in the fitter plate
with loosened screws in the motor plate, allowing the male plug from the
motor housing to come through a hole in the middle of the fitter plate. Twist
the fitter plate to lock. Re-insert the screw that was just removed and
securely tighten all 3 screws with a Phillips screwdriver.
Remove 1 screw from the underside of the fitter plate and partially loosen the
other 2 screws.
Connect the female plug from the fitter plate to the male plug from the motor
housing, matching up the colors on the female plug with the colors on the male
plug for the correct fit. Be sure that plugs connect securely.
Connect WHITE wire from LED light kit to WHITE wire from motor housing.
Connect BLUE wire from the LED light kit to BLUE (or BLACK) wire from the
motor housing. Be sure Molex connections snap together securely.
WARNING: If you will NOT be using the light kit, DO NOT connect the Molex
connections.
Carefully arrange wiring within the fitter plate.
Align slotted holes on the outer edge of the LED light kit with the loosened
screws in the fitter plate.
Twist the LED light kit to lock. Re-insert screws that were previously removed
and tighten all 3 screws securely.
[“Light Kit Assembly” continued on next page.]
If you wish to USE the light kit, align grooves on the shade with nodules
on the inside of the fitter plate and push up gently on the shade. Turn shade
to the RIGHT (clockwise) until shade locks into place.
Pull down VERY GENTLY on the shade to make sure the shade is
secure.
If you do NOT wish to use the light kit, align grooves in the metal cover
with nodules on the inside of the fitter plate. Push up on the metal cover and
then turn the metal cover to the RIGHT (clockwise) until it no longer turns.
WARNING: Be sure Molex connections for LED light kit are NOT connected if
you do NOT wish to use the light kit.
WARNING: Metal cover will be HOT if light is left on.
Assembly of Handheld Remote Control.
IN ORDER TO USE THE HANDHELD REMOTE CONTROL, PLEASE CONTINUE WITH SECTION 10
for remote control assembly instructions. If you have already installed the
wall control but do not wish to use the handheld remote control, please
proceed to Section 11.
Gently pull on the remote control cover to separate the top and bottom parts.
[Refer to diagram 1.]
In order to use the wall control as a handheld remote control, cut each wire
on the wall control (that was not previously used)–use wire cutters to cut off
each wire as close to the wall control as possible. [Refer to diagram 2.]
Install one 12-volt battery (included) in-wall control. [Refer to diagram 2.]
WARNING: Battery is to be inserted with the correct polarity.
[“Assembly of Handheld Remote Control” continued on next page.]
Attach the black faceplate to the front of the wall control; press down
firmly. [Refer to diagram 3.] Align holes in the wall control with posts
located on the inside of the TOP part of the remote control cover and press
them together firmly. Place the wall control into the BOTTOM part of the
remote control cover, aligning posts at top of the remote control cover with
post holes in the bottom.
[Refer to diagram 3.] (NOTE: Make sure to align narrower ends of the
remote control cover before closing.) Squeeze the top and bottom of the remote
control cover together until you hear a click at each end, indicating that
the remote control cover has closed completely.
IMPORTANT: Store the handheld remote control away from excess heat or
humidity. To prevent damage to the handheld remote control, remove the battery
if the handheld remote control will not be used for long periods.
NOTE: Remove batteries with low or no charge and dispose of them
properly.
CAUTION: “DO NOT DISPOSE OF BATTERIES IN FIRE, BATTERIES MAY EXPLODE OR
LEAK.” – When disposing of household alkaline batteries, it is best to check
with your local and state recycling or household hazardous waste coordinators
concerning the specifics of the program in your area. You may also locate a
recycling center by calling 1-800-8-BATTERY or 1-877-2-RECYCLE or visit
www.epa.gov/epawaste/index.htm or
www.earth911.org for more information.
WARNING: Choking Hazard – Small parts. Keep batteries away from children.
WARNING: Batteries are NOT rechargeable.
Non-rechargeable batteries are not to be recharged.
Automated Learning Process./Activating Code.
CAUTION: The wall and/or handheld remote control can be programmed to
multiple receivers or fans. If this is not desired, turn the wall switch off
to any other programmable receiver or fan. Restore electrical power and then,
if using wall control, set the slider switch on wall control to the ON
position. Within 60 seconds of turning on the wall control, press and hold
the OFF button on the wall control for 5 seconds (or until the light blinks
twice or the fan blades begin to turn).
Turn the power off again for at least 5 seconds and then turn the power back
on. Within 60 seconds of restoring the power, press and hold the OFF button on
the front of the handheld remote control for 5 seconds (or until the light
blinks twice or fan blades begin to turn).
Test the light and fan functions to confirm the learning process is
complete–see Section 14 (page 13).
Remote/Wall Control Operation.
ON/OFF slider switch – turns wall control ON or OFF (switch not functional on
handheld remote)
HIGH button – turns fan to HIGH-speed
MED button – turns fan to MEDIUM speed
LOW button – turns fan to LOW speed
OFF button – turns to fan OFF
L button – turns light kit ON/OFF when pressed once
Without Wi-Fi activation, you will not enjoy the expanded features and functionality of your ceiling fan: Breeze speed setting, Creating Schedules, and Voice Activation.
To enjoy all the potential of your new device, refer to the following steps to complete the Smart setup.
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Download the Bond Home App, available on the Google Play Store and Apple App Store, or use the QR code to download the app.
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Open the Bond application.
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If you already have a Bond account, simply log in and continue to Step 4. If you do not have a Bond account, press “Create Account” and enter your name, and email and create a password.
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Select “+” to add a device.
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Select “Smart By Bond” (SBB).
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Select this smart ceiling fan.
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Once the Bond application connects to the fan, select “CONTINUE” to proceed.
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Test the fan functions:
– You have the option to disable the light function if your fan does not have a light. -
Select “YES, IT WORKS.”
[“Smart Ceiling Fan Wi-Fi Control” continued on next page.] https://bondhome.io/app -
Specific information about your fan:
-Select “Location” and choose from one of the predefined entries or add your own by selecting “OTHER”. When finished, select “Save”.
– Select the device name and enter the name for your device. When finished, select “OK” to save.
PLEASE NOTE: This name will be used for integrations so a simple, easy-to- remember name is best. -
Select “Continue”.
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Select the Wi-Fi network you would like to connect the SBB to.
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Enter the Wi-Fi password and select “OK”.
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If there is an issue with the connection or the wrong password is entered, you will receive an error message. Select “OK, I’ve Got It”.
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Once the connection is made, select “DONE”.
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If the SBB fan is not displayed in the Bond application, swipe down to refresh.
For assistance at any time during this process, go to the “Help” section of the app:
– Tap on “Settings”
– Tap on “Help Center”
– Choose “Open a Ticket” or “Live Chat”
Testing Your Fan.
It is recommended that you test the fan before finalizing installation.
Restore power from the circuit box and light switch (if applicable). Test wall
control (optional installation) by locating the ON/OFF slider switch on the
wall control, then set it to the ON position. A test light and then test fan
speeds. Next, locate the handheld remote control. Test the light ON/OFF
function by pressing the L button. Test fan speeds with the different fan
speed buttons. If the wall and/or handheld remote control operate(s) all of
the functions of the fan and light, battery/batteries have (have) been
installed correctly.
If the wall and/or handheld remote control do (does) not operate all of the
fan/light functions, refer to the “Troubleshooting” section to solve any
issues before contacting Customer Service.
Turn the fan completely off before moving the reverse switch (located on top
of the motor housing). Set the reverse switch to recirculate air depending on
the season:
– LEFT position in summer (diagram 1)
– RIGHT position in winter (diagram 2)
A ceiling fan will allow you to raise your thermostat setting in summer and
lower your thermostat setting in winter without feeling a difference in your
comfort.
Important: The reverse switch must be set either completely LEFT or completely
RIGHT for a fan to function.
If the reverse switch is set in the middle position (diagram 3), the fan will
not operate.
NOTE: If the wall control/handheld remote control interferes with other
appliances, turn off the power first and then go back to the instructions in
Section 11, page 11.
Troubleshooting
WARNING: Failure to disconnect the power supply prior to troubleshooting
any wiring issues may result in serious injury.
Problem: Fan fails to operate.
Solutions:
- Check the wall switch to fan/wall control.
- Check to be sure the wall control (optional use) is wired properly.
- Check to be sure the fan is wired properly.
- The learning process between the fan, handheld remote control and, if applicable, wall control may not have been successful, and the code was not activated. Turn off the power and repeat the instructions in Section 11 (page 11).
- Check that the red light on the handheld remote control turns on when a button is pressed indicating that the battery is good.
- Verify that male and female plugs in the LED light kit are connected properly.
Problem: Light kit not lighting.
Solutions:
- Check the wall switch to fan/wall control.
- Check that wires in the canopy are wired properly.
- Verify that Molex connections in the LED light kit are connected properly.
- The learning process between the fan, handheld remote control and, if applicable, wall control may not have been successful, and the code was not activated. Turn off the power and repeat the instructions in Section 11 (page 11).
Problem: Fan operates but light fails.
Solutions:
- Check that wires in the canopy are wired properly.
- Verify that Molex connections in the LED light kit are connected properly.
Problem: Fan and light fail to operate with wall control (optional) and/or
handheld remote control.
Solutions:
- Check battery power in the handheld remote control.
- The learning process between the fan, handheld remote control and, if applicable, wall control may not have been successful, and the code was not activated. Turn off the power and repeat the instructions in Section 11 (page 11).
- If using optional wall control, check that battery in the wall control is still good.
Problem: Fan wobbles.
Solutions:
- Use the balancing kit in one of the hardware packs. If no blade balancing kit is provided, please call Customer Support, at 1-800-486-4892, to request one.
- Check to be sure the set screw(s) on the motor housing yoke is (are) tightened securely.
- Check to be sure the set screw on the hanging ball is tightened securely.
Warranty
CRAFTMADE™ LIFETIME LIMITED WARRANTY: CRAFTMADE warrants this fan to the
original household purchaser for indoor use under the following provisions:
1-YEAR WARRANTY: CRAFTMADE will replace or repair any fan which has faulty
performance due to a defect in material or workmanship. Contact Craftmade
Customer Service at 1-800-486-4892 to
arrange for the return of the fan.
Return fan, shipping prepaid, to Craftmade. We will repair r ship you a
replacement fan, and we will pay the return shipping cost.
5-YEAR WARRANTY: CRAFTMADE will repair or replace, at no charge to the
original purchaser, any fan motor that fails to operate satisfactorily when
failure results from normal use.
RETURN FAN MOTOR ONLY, shipping prepaid, to Craftmade Industries. We will
repair or ship purchasers a replacement motor and Craftmade will pay the
return shipping cost.
6-YEAR to LIFETIME LIMITED WARRANTY: CRAFTMADE will repair the fan, at no
charge for labor only to the original purchaser, if the fan motor fails to
operate satisfactorily when failure results from normal use. Parts used in the
repair will be billed to the purchaser at prevailing prices at the time of
repair.
The purchaser shall be responsible for all costs incurred in the removal,
reinstallation, and shipping of the product for repairs.
This warranty does not apply when damage from mechanical, physical,
electrical, or water abuse results in causing the malfunction. Deterioration
of finishes or other parts due to time or exposure to salt air is specifically
exempted under this warranty.
Neither Craftmade nor the manufacturer will assume any liability resulting
from improper installation or use of this product. In no case shall the
company be liable for any consequential damages for breach of this, or any
other warranty expressed or implied whatsoever. This limitation as to
consequential damages shall not apply in states where prohibited.
Parts Replacement.
For parts and information, please refer to
“Parts Inventory” on page 4.
Craftmade Customer Support:
1-800-486-4892
www.craftmade.com
References
Read User Manual Online (PDF format)
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