spectralink Versity 92/95/96 Series User Guide

spectralink Versity 92/95/96 Series User Guide

Introduction

This Quick Reference Guide (QRG) provides a brief overview of the most commonly used features of the Versity smartphone.

Spectralink Versity smartphones combine the familiarity of the Android™ platform with an exceptional durability. Spectralink applications are tailored for business use and provide the advanced functionality needed for a workplace environment.

The 95xx and 92xx models operate as Wi-Fi devices that utilize the wireless infrastructure installed at your workplace for connection and communication. The 96xx models are both cell phones and Wi-Fi phones.

The 9×40 models have a sleek and familiar smartphone profile while the 9×53 models incorporate a barcode scanner.

Smartphones may be customized to offer specific features or functionality. Therefore, some features on your Versity smartphone  may differ from those described here.

Contact your system administrator if you have any questions about your Versity smartphone.

Every effort has been made to ensure the accuracy of this document but due to variations in deployments and ongoing software updates, you may encounter differences. Please contact your system administrator if you need further information.

Remember to read the Safety Instructions found online at [link] before using the  handset.

The information in this document may change without notice.

Smartphone Features and Buttons

Messaging LED blinks to alert you that you have a notification, a voicemail or message.

Proximity sensor detects when the screen is blocked, such as when you are in a call, and turns off the screen unless you move the phone away from your face

Spectralink Versity 9×53 models incorporate a fully functional barcode scanner in the top of the smartphone.

The back of the phone contains a removable and rechargeable battery.

Volume buttons are on the left side.

Strategically placed programmable buttons may be locally configured to activate most desired features.

Indents along the sides support a belt clip that snaps into place.

Spectralink Applications

Applications—“apps” for short–are the main method smartphones use to deploy end user features. This Quick Start Guide explains the main features of the Spectralink Biz Phone app but there are many other apps you will probably use. See the Spectralink End User Guide for more information.

The Apps Launcher

Swipe up from the bottom of the phone to open the apps Launcher. Here you will find all the apps that have been downloaded onto your phone. Ask your system administrator for help if you need additional apps.

Working with Android

The Android operating system is used by the Spectralink Versity smartphones.

How to set Android options

Like other devices powered by Android, you may customize settings–such as ring tones and volume level–through the Android Settings application which is activated at the tap of its icon. You can find the Settings app on one of your home screens or in the installed apps screen. Use a gesture to open the installed apps screen.
Note that your system administrator may have deployed an EMM/MDM system which might disable the possibility for end users to customize certain apps and settings.

What is gesture navigation?
Gesture navigation replaces the Home, Back, and Apps buttons you may be used
to seeing at the bottom of the screen. Instead, “gesture navigation” uses swipes of various kinds to move the screen around. We’ll explain certain gestures as you read through this document.

Spectralink 95/96-Series will default to 3-button navigation but can be set to gesture navigation when upgraded to Android 10.

In some facilities, the administrator controls which gesture navigation option is available.

Turn on your device

1. Press and hold the power button to turn on the smartphone. Let go when the first screen displays.

2. Allow the screens to cycle through a bootup screen, the Spectralink splash screen and Android screens.

3. The home screen displays:
   

4. Pressing the power button briefly will turn the screen off and lock the smartphone. Press the power button briefly again to turn the screen back on. You may need to re-enter your credentials or use the fingerprint scanner

Turn your smartphone off

1. Press and hold the power button. The Power off popup appears:
2. Tap Power off. The phone will shut down.
3. Note you can also Restart the phone and make an Emergency call (if programmed)
   

Using the Biz Phone app

Activate the Biz Phone app by tapping the Biz Phone icon.

Make a call
Biz Phone opens to either the dialpad or your “Favorites” list. Select a Contact or tap a number and press the green dial button to place a call.

Answer an incoming call

To answer, slide the green “answer” button to the right.

During an active call, the action bar displays icons to help you manage a call. Hold, Mute, End and Audio options are fairly selfexplanatory.

Silence an incoming call

Press a volume button to turn off the incoming ring without ending the call.

Reject an incoming call

To reject, slide the red “reject” button to the left. The call will stop ringing. When you reject a call, the missed call notification will briefly display on the status bar, it will disappear and the missed call icon will remain on the status bar.

A voicemail icon will display if a voicemail has been recorded (and if voicemail is activated in your facility). Missed calls will appear in the Recents list.

Set up multiple calls

1. While in an active call, tap the Add call button. This places the first call on hold and opens the Add call dialer. You may need to unlock the phone first.
2. Use any method to populate the dialer for a call to the target party.
3. Tap the green Call button to dial the number.
4. When the target party answers, you will see the active call screen with both calls displayed and the first call on hold. You can alternate between calls by tapping the other call which will place any other call on hold.

Set up a blind transfer

1. While in an active call with the first party, tap the Transfer button.
   

2. The dialer opens. Use any method to populate the dialer. (You may need to unlock the phone first.)

3. Tap the Call button to complete the transfer.

4. The phone will dial the new party, the first party will be disconnected and the screen will return to the previous screen.

Transfer a call (Consultative)

In a consultative transfer, you are able to speak to either of the two other parties before making the transfer.

Set up a consultative transfer

1. When you are in a call with the first party, add a call to the second party as explained above in Multiple active calls. This puts the first call on hold.
2. When the second party answers, explain that you are going to transfer the call.
3. Tap the Transfer button to display the active calls.
4. Tap the first call to complete the transfer

You are returned to the previous screen or, if other calls are active, to the active call screen.

Set up a conference call

A conference call is when you and two other parties can converse at once. Your Versity supports a maximum number of three participants in a conference call—you and two others.

1. When you are in a call with the first party, add a call to the second party as explained above in Multiple active calls. This puts the first call on hold.

2. Use any method to populate the dialer for a call to the target party.

3. Tap the green Call button to dial the number.

4. When the target party answers, you will see the active call screen with both calls displayed and the first call on hold. The call to the target party is active and you can explain that you are going to set up a conference call.
   

5. Tap the Join softkey. When all three participants are connected to the conference call, the conference screen will look like this:
   

Notifications

Notification icons appear on the left side of the status bar. The mail, calendar and voicemail icons are examples of notifications that indicate application activity. The phone-with-a-check icon indicates that the smartphone is registered to a call server with the Biz Phone app and you can make calls.

Swipe down to open the notification drawer. Tap Clear all at the bottom to clear the drawer.

When the smartphone is idle and the screen is black, a blinking LED lets you know that you have a notification (if configured).

Quick Settings

The quick settings menu is opened from the home screen by a swipe down starting from the status bar at the top of the screen. A second swipe displays additional options.  The quick access tiles that are displayed change depending on the smartphone model and what features are enabled. The screens below show some of the options. The High touch option on the third screen allows you to increase the sensitivity of the screen if you are wearing gloves.

Swipe down to open menu

Swipe down again to expand

Swipe right for additional options

Some or all quick access tiles may be disabled by the administrator, but you may be able to activate others by tapping the edit pencil.

Contact your administrator if you have questions about quick settings menu options.

Charging Options

Take a moment to learn how to charge your smartphone. Your system administrator will have provided you with charging options—a USB cable or a desktop or multi charging option.

It is critical to fully charge the Battery Pack before the first use of the smartphone. Doing this will maximize the Battery Pack’s storage capacity and lifespan.

The Battery Pack needs to be charged before first use and when the battery life icon looks like it is getting low. The Battery Pack is fully charged when the Battery life icon becomes solid.

Battery removal

Slide the battery latch on the back of the phone up towards the top of the phone to open the battery compartment. Once unlatched, the battery lifts out easily. If the latch seems tight, simply insert a small flathead screwdriver into the bottom of the latch and gently push towards the top of the phone. Do not force, pry, pull or twist.

Battery replacement

Align the tabs at the top of the battery with the slots in the battery compartment. Snap the battery pack into place by pressing on the bottom

Hot Swap

The Spectralink Hot Swap feature allows you to swap a low battery with a fresh one.

Have a fresh battery handy before starting the Hot Swap procedure

1. Remove the battery from the phone.
2. Replace the battery within 1 minute

During an active swap, minimum power is provided to allow for the phone to remain on.

Active use of the phone or anything that increases the draw of power during an active swap may, in certain situations, cause the phone to power off.

Desktop and battery chargers

The desktop charger allows you to charge one Versity smartphone while a spare battery is charging in the charger’s battery compartment. The phone remains fully operational while it is charging. Red and green LEDs indicate the charging state

• LED indication: Battery Pack Status
• Solid red: Charging
• Solid green: Fully charged
• Off: Indicated an empty slot or an error condition

Copyright Notice

© 2021 Spectralink Corporation All rights reserved. SpectralinkTM, the Spectralink logo and the names and marks associated with Spectralink’s products are trademarks and/or service marks of Spectralink Corporation and are common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Spectralink.

All rights reserved under the International and Pan-American Copyright Conventions. No part of this manual, or the software described herein, may be reproduced or transmitted in any form or by any means, or translated into another language or format, in whole or in part, without the express written permission of Spectralink Corporation.

Do not remove (or allow any third party to remove) any product identification, copyright or other notices.

Notice

Spectralink Corporation has prepared this document for use by Spectralink personnel and customers. The drawings and specifications contained herein are the property of Spectralink and shall be neither reproduced in whole or in part without the prior written approval of Spectralink, nor be implie  to grant any license to make, use, or sell equipment manufactured in accordance herewith. Spectralink reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Spectralink to determine whether any such changes have been made. NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS DOCUMENT INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE TIME PERFORMANCE, SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED HEREIN SHALL BE DEEMED TO BE A WARRANTY BY SPECTRALINK FOR ANY PURPOSE, OR GIVE RISE TO ANY LIABILITY OF SPECTRALINK WHATSOEVER.

Warranty

The Product Warranty and Software License and Warranty and other support documents are available at http://support.spectralink.com.

Contact Information

US Location:
+1 800-775-5330

Spectralink Corporation 2560 55th Street Boulder, CO 80301 USA
info@spectralink.com

Denmark Location
+45 7560 2850
Spectralink Europe ApS  Bygholm Soepark 21 E Stuen 8700 Horsens Denmark infoemea@spectralink.com

UK Location
+44 1344 206591

Spectralink Europe Aps—UK branch Suite B1, The Lightbox Bracknell, Berkshire, RG12 8FB  United Kingdom
infoemea@spectralink.com

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