VISSONIC Electronic Lifting Screen/Flip Screen User Manual

June 3, 2024
VISSONIC

VISSONIC-logoVISSONIC Electronic Lifting Screen/Flip Screen

File Instruction

  • Please carefully read the manual before using the product and appropriately keep for reference in the future. Please carefully read the Guidelines for Safe Operation.
  • This manual is only for guiding the user operation rather than for repair service. The expiry date of the aforementioned functions is December 30, 2020. If there is any change in the functions or relevant parameters after the expiry date, additional notes will be provided without further notice. If you need more information, please inquire the distributors.
  • All the copyrights reserved. Without the written permission of our company, all the units or individuals shall not arbitrarily excerpt or copy partial or all the contents of this file or spread in any form.
  • In view of trademark statement, all the other trademarks or registered trademarks mentioned in this file shall be owned by their owners, respectively.
  • The pictures of the products in this manual are for reference only. Please refer to the physical objects.

Machine name: ultra-thin HD LCD lifting unit

Guidelines for Safe Operation

In order to guarantee the reliable use of devices and staff safety, please abide by the following issues in installation, use and maintenance:

Danger

  • There are live parts in the device, without permission, non-professionals shall not dismantle the device in case of electric shock.
  • Please do not dismantle the device when electrified or during operation in case of electric shock.
  • Please do not operate with wet hands in case of electric shock.
  • It is forbidden to place the product in the environments with flammables, explosive gases or heat sources for use。

Attention

  • It is forbidden to spray any corrosive chemicals or liquids on or near the device.
  • Please maintain the good ventilation of working environment and do not block the cooling hole in convenience of in-time discharge of heat emitted by the device in operating and in case of device damage due to excessively high temperature.
  • Please do not place the device on the unstable platforms to avoid falling of device that leadsto damages.
  • It is suggested to use the appropriate packaging or use the original packaging during the transportation process to avoid the device damages due to sharp vibration.
  • Please do not squeeze the power supply wires and device with heavy objects.
  • A grounded power supply must be used for the device.
  • Please do not repair arbitrarily in case of aggravation of the device’s damage degree.
  • Please be cautious of device falling during transportation to avoid staff injury or device damage。
  • If the device is used in the moist environment or is not used for a long time, please turn offthe general power supply of the device.
  • If the device is used after long-time preservation, the device must be checked and operated for trial before use.
  • Before cleaning the device, the power supply must be cut off and the device must be cleaned by dry dishcloths.
  • If the device is declared worthless, please process as industrial wastes and burning is forbidden.

Brief Introduction

It is a type of integrated lifting unit for computer display on conference tables. New model of this product is more applicable for paperless conference devices. With LCD touch display terminal and as the center, HD video, unified communication functions, smart multi-screen interaction and sharing functions, smart conference control, video&audio collection and sound amplifying systems are integrated to form a “people-oriented” smart conference experience. It is feasible to control through panel keys, IR remoter and RS485 central command.

It only requires pressing the LIFT key on the panel for use. After pressing the key, the lifting unit hidden in the conference table will automatically lift the display and the microphone from the chassis to the tabletop at a certain elevation (the angle can be adjusted by manual keys if inappropriate). When there is no necessity for use, it is feasible to press the LOWER key to automatically lower the display to hide into the conference table. The valve will automatically keep level with the tabletop and the LCD screen will automatically disconnect the power supply so as to realize the conference efficiency, good-looking and graceful tabletop, less space, convenient use, as well as functions of anti-theft, dustproof and tabletop beautifying.

Function Characteristics

The all-aluminum structure including high-quality aluminum materials and exquisite CNC processing is adopted for the device. The display screen framework is modeled by integral aluminum alloy and CNC at one time and the thickest part is not more than 4mm. The chassis made of aluminum alloy makes the appearance delicate, portable, beautiful and graceful.

  1. The surface of the device is processed by anodic oxidation treatment with bright color and luster. It is also available for crafts like sandblasting and drawbench as well as color customization.
  2. The product panel is 3mm in thickness and 70mm in width, which is more portable and occupies less space than traditional lifting units. The weight of the product is only 1/3 of that of conventional lifting units, which helps to reduce the transportation costs and pressure on the conference table.
  3. The transmission structure is specially processed to lower the noise to the minimum. The internal structure is processed in a waterproof way so usual tea leakage during conferences will not influence the use of the device.
  4. The HD screen is top-level display screen with high resolution and bright color is chosen. The resolution is 1920*1080P and the aspect ratio is 16:9.
  5. There is the combined unit of imported steel wires, high-precision lead rails and linear bearings, AC decelerating motor as the driving power and central control association in the product.
  6. The screen is automatically powered on after lifting while it is automatically disconnected with the power after lowering for energy saving and environment protection.
  7. It supports the signal inputs of HDMI and VGA. When there is only one type of signal input, the screen will automatically identify the signals. When there are two types of signals inputting simultaneously, it is feasible to manually switch through panel keys. When there is no signal inputting, the screen will automatically enter the power-saving mode.
  8. The device can be centrally controlled through the central control software, the remoter or the host. All the indoor devices can be lifted or lowered by one key.

Product Models, Specifications and Parameters

Model| 15.6 inch single

screen

| 17.3 inch single

screen

| 18.4 inch single

screen

| 21.5 inch single

screen

---|---|---|---|---
Product size| 43070565mm| 47670565mm| 51070650mm| 58270650mm
Case size| 41560562mm| 46160562mm| 49560647mm| 56760647mm
Hole size| 41560mm| 46160mm| 49560mm| 56560mm
Panel sink size| 430703mm| 476703mm| 510703mm| 582703mm
Lifting time| 28S| 30S| 30S| 32S
Elevation| 0-30°| 0-30°| 0-30°| 0-30°
Video interface| HDMI/VGA| HDMI/VGA| HDMI/VGA| HDMI/VGA
Screen resolution| 19201080| 19201080| 19201080| 19201080
Voltage/ Frequency| 110-240V;

50/60HZ

| 110-240V;

50/60HZ

| 110-240V;

50/60HZ

| 110-240V;

50/60HZ

Contrast ratio| 600: 1| 600: 1| 700: 1| 800: 1
Aspect ratio| 16: 9| 16: 9| 16: 9| 16: 9
Brightness| 300cd/m2| 300cd/m2| 300cd/m2| 300cd/m2
Power consumption| 18W| 20W| 20W| 20W

Packaging List

No. Name of accessories Notes
1 Monitor lift unit 1 pcs
2 Power cord 1 pcs

3

| ****

Touch data cable

| ****

1 pcs


4

| ****

Use manual

| ****

1 pcs


5

| ****

USB data cable

| ****

1 pcs

The device must be strictly packaged before coming out the plant. Please confirm that there is not any damage,, deformation or loss of the ordered product and accessories before using the product. If there is any damage, inconformity or loss, please contact the product supplier.

Instruction of Product Appearance and Structure

Function Introduction of Front PanelVISSONIC-Electronic-Lifting-Screen-
Flip-Screen-fig-8

No| Name|
---|---|---
1| USB interface| Read the data
2| Lifting key| Control the lifting function of the display screen (adjustable elevation 0-30°)
3| Pause key| Can pause the lifting or lowering functions of the display screen at any time
4| Lowering key| Control the lowering function of the display screen (adjustable elevation 0-30°)


5

| ****

Switch key

| Switch the functions for VGA and HDMI signals if VGA and HDMI signals are simultaneously connected
6| ON/OFF key| Control the switch-on and switch-off functions of the computer host

Function Introduction of Back Panel (introduced in numerical order )VISSONIC-Electronic-Lifting-Screen-Flip-Screen-fig-1

No. Name Description

1

| 485 network port input of central control| ****

Used for 485 network input port of central control


2

| 485 network output of central control| ****

Used for 485 network output port of central control

3| VGA port| VGA video signal input port
4| HDMI port| HDMI HD video signal input port
5| Power supply port| Power supply input port
6| Power supply port| Power supply output port
7| USB port 1| Used for data transmission port
8| USB port 2| Used for touch function port
9| USB port 3| Used for switch port of the terminal host

  1. The panel card inserted in the back panel is for reference only.
  2. The product pictures are for reference only. Please refer to the real objects.

Control Protocol Code Learning

Serial Port Protocol for Central Control Software V1.4

  1. Serial Port Configuration
    Baud rate (2400), data bit (8), stop bit (1), check (none). Prepare control cable by following picture definitionVISSONIC-Electronic-Lifting-Screen-
Flip-Screen-fig-2

  2. Frame Format
    There are five bytes in the frame length. The first byte is the frame header field. The second and the third bytes are reserved fields. The fourth byte is the group field. The fifth byte is the command field. Here are the examples.frame header field| reserved fields| group field| command field
    ---|---|---|---
    0FF| 0EE 0EE| 0EE| 0*DD

The frame header field is fixed as 0FF. The reserved fields are fixed as 0EE 0EE. The scope of group field is 001~040 (64 independent groups in total) and 0EE (the general control group). The explanation of the command field is shown as the following table.

Command Value Explanation
Cmd_UP 0*DD Lift (add the elevation)
Cmd_STOP 0*CC Stop
Cmd_DOWN 0*EE Lower (reduce the elevation)
Cmd_PAIR 0*A1 Match
Cmd_UNPAIR 0*A2 Cancel the match
  1. Operation Examples
    Control all the machines to lift (add the elevation)
0*FF 0EE 0EE 0*EE 0*DD

Control all the machines to stop

0*FF 0EE 0EE 0*EE 0*CC

Control all the machines to lower (reduce the elevation)

0*FF 0EE 0EE 0*EE 0*EE

Send the matching code for group1

0*FF 0EE 0EE 0*01 0*A1

Control the machines in group 1 to lift (add the elevation)

0*FF 0EE 0EE 0*01 0*DD

Control the machines in group 1 to stop

0*FF 0EE 0EE 0*01 0*CC

Control the machines in group 1 to lower (reduce the elevation)

0*FF 0EE 0EE 0*01 0*EE

Send the match cancellation code of group 1

0*FF 0EE 0EE 0*01 0*A2

Product Size Chart

VIS-15LSSC (15.6 inch single-screen lifting unit)VISSONIC-Electronic-
Lifting-Screen-Flip-Screen-fig-3 Notes: before installation, please unscrew the two “fixation screws for transportation” on the covers and the fixing clip of side display and clean up the foam filler in the flip gate

VIS-17LSSC (17.3 inch single-screen lifting unit)VISSONIC-Electronic-
Lifting-Screen-Flip-Screen-fig-4

Notes: before installation, please unscrew the two “fixation screws for transportation” on the covers and the fixing clip of side display and clean up the foam filler in the flip gate

VIS-18LSSC (18.4 inch single-screen lifting unit)VISSONIC-Electronic-
Lifting-Screen-Flip-Screen-fig-5

Notes : before installation, please unscrew the two “fixation screws for transportation” on the covers and the fixing clip of side display and clean up the foam filler in the flip gate

VIS-21LSSC (21.5 inch single-screen lifting unit)VISSONIC-Electronic-
Lifting-Screen-Flip-Screen-fig-6

Notes: before installation, please unscrew the two “fixation screws for transportation” on the covers and clean up the foam filler in the flip gate

Installation Size (Size Chart of the Hole on Conference Table)

VISSONIC-
Electronic-Lifting-Screen-Flip-Screen-fig-7

Taking the 5m1.8m0.8m conference table as the example, it is appropriate to space 0.4m to the lifting unit and space 0.35m to the edge of the conference table. The users can appropriately adjust the sizes according to actual requirements. Please refer to the drawing marks for the installation hole size of the lifting unit.
Unit: mm

Common Failures and Maintenance

Fault phenomenon Reasons Debugging

No reaction to operation of keys and the display does not lift

| Unconnected power supply| Check the power supply and ensure the ON state


Poor contact of power supply

| Check the power supply port and ensure the good contact; change another power supply input port for connection


No corresponding image output in signal switch

| The signal source or terminal display is off| Check and ensure the ON state of signal source and terminal display
Poor contact of video signal port| Check and ensure the normal connection of corresponding video signal port
The display turns black after signal switch| The display does not support the resolution of signal source| Switch new signal sources or set as self- adaptive display resolution





Output images are disturbed

| Poor contact of connecting wires between input and output devices| Correctly connect the device and ensure the good contact
Unqualified or damaged materials of input and output connecting wires| Change the normal-standard wire materials


Excessive long wires

| Change the high-quality wire materials whose length is available for the system’s supporting transmission distance
Obvious static electricity in panel touch| Poor grounding of devices| Ensure the good grounding of the grounding terminal of the machine


Cannot control the machine or terminals by serial port commands

| Poor contact of

communication port at the control terminal

| Check the communication serial port and ensure the good contact


Unset communication protocol

| ****

Set local or remote communication protocol according to requirements




Cannot control the machine by network

| ****

Inconsistency in network segments of the controlling device and matrix host

| ****

Change the network segment of the controlling device so that it will be consistent with that of matrix host

Inconsistency in network segments of matrix host and connected LAN| Change the network segment of the matrix host so that it will be consistent with that of LAN


Cannot control the machine by remoter

| Dead battery| Change new batteries
Failed learning of remoter and machine| Learn again
Unusable| Internal damage of the host| Send to professional repair sites for repairing

After-sales Service

  1. If there is any abnormal situation during your use of the product, within the product warranty period, our company will take charge of free repair of any failure arising out of the quality problems of the product itself under normal use if not dismantled or repaired.
  2. Our company will provide a three-year warranty service for the product and the starting date of the warranty period is
    • The date of production of the product.
    • If there is no evidence available for the date above, the date of production of the product in our company’s SN code shall prevail.
  3. If any of the following situations occurs, the warranty service shall not be available and the fees of repairing parts shall be reasonably charged.
    • Damages arising out of consumers’ inappropriate use, keeping, and maintenance.
    • Manual damages in appearance and parts.
    • Damages arising out of configuration alternation or product modification without authorization from our company.
    • Damages arise out of force majeure.
  4. If any of the following situations occurs, our company has the right to reject to provide repair service or to provide repair service that charges.
    • The label of the fragile machine body is damaged (unless authorized by our company). The label contents of the product are altered or blur, leading to incapability of recognition.
    • Damages arising out of dismantling or repair that is not authorized by our company.
    • There is no sales document or the sales document is inconsistent with the model of the product requiring to be repaired.
    • The products that are not produced or sold by our company.
  5. Please write to or call the After-sales Service Department of our company along with the following contents.
    • The model and name of the product that you use
    • Fault phenomenon (as specific as possible)
    • The specific process of failure appearance

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