doona SensAlert Child Car Seat Alert Solution Installation Guide

doona SensAlert Child Car Seat Alert Solution

Product Information

The SensAlert is a universal anti-abandonment system designed to signal the presence of a child in a car and warn users when they accidentally leave the car with the baby still on board. It is a device that supports the supervision activities of parents/caregivers for children under the age of 12 and a height of 150 cm. The package contains 1 SensAlert and 1 instruction booklet. The technical features include Bluetooth 5.2 connection, compatibility with iOS 14.0 and Android 8.0, the frequency band of 2.4 GHz, transmission power up to 3 dBm, and battery power supply of 2x CR 2032 replaceable with a duration of 1 year.

Product Usage Instructions

1. Download the Doona App on your smartphone.
2. Sign in to the app.
3. Add your first SensAlert device to the app.
4. Name your SensAlert device.
5. Verify your phone number.
6. Set up emergency contacts.
7. Place the SensAlert on the infant car seat and insert the seat belt anchorage through SensAlert’s horizontal slot. If there are any reducers or covers used with the car seat, SensAlert must be placed above them to function correctly.
8. DO NOT place SensAlert on the front seat with an airbag as it can cause death or serious injury. The back seat is the safest place for children 12 and under. If the rear seat of your vehicle is equipped with side airbags, refer to the manual for proper placement.
9. The alarm system starts when the parent is getting out of the Bluetooth range of the car and SensAlert detects the baby still on board.

Alarm Levels

The alarm system has three levels:

1. 3 MIN – 1st Alarm Level: Sound notification on your smartphone. If you leave the car with the child still in the car seat, you will receive an alert notification on your smartphone (even if it is on silent mode). Turn off the alarm through the app.

2. 4 MIN – 2nd Alarm Level: Call on your smartphone. If you do not deactivate the first alarm level, then our virtual switchboard will automatically call your smartphone
   (the system recognizes you as the last person who was next to the child). By following the instructions during the call, you can disable the alarm.

3. 7 MIN – 3rd Alarm Level: Call and SMS to emergency contacts. If the second alarm level is not deactivated, our virtual switchboard will automatically call the contacts listed in the app. Following the instructions during the phone call, the alerted contacts can choose whether to disable the alarm (option 1) or receive an SMS with the child’s GPS position (option 2).

Doona App Components

The Doona App has several components:

1. The pad icon and text: indicate the detection status of the child sitting on the infant car seat.
2. Connected: indicates whether your SensAlert device is connected or not to the SensAlert cushion.
3. SensAlert’s given name: indicates the name o your SensAlert device.
4. SensAlert’s battery level: this shows the battery level of your SensAlert device.
5. SensAlert settings: this allows you to access and manage your SensAlert device settings.
6. App general menu: provides access to the app’s general menu.
7. Add a new SensAlert: this allows you to add a new SensAlert device to the app.
8. List of SensAlert connected to the smartphone: shows a list of all the SensAlert devices connected to your smartphone.

If you encounter any issues with the product, please contact info.usa@doona.com for assistance.

About the Product

• SensAlert is a universal anti-abandonment system designed and developed to signal the presence of a child in the car and warn users when they accidentally leave the car with the baby still on board.
• SensAlert is a device that supports the supervision activities of parents/caregivers for children under the age of 12 and a height 150 cm.
• SensAlert is placed on the car seat and detects the presence of a child sitting on it. Its application – available both in the App Store and Play Store – alerts the parent through an alarm if he/she leaves the car with the child still sitting in the car seat. Moreover, if the parent does not intervene, a call will be sent to the parent. In either case, if nobody turns off the alarm, then an emergency call will be placed. An SMS will also be sent to the preselected numbers with GPS indicators to identify the child’s location.

Package contents:

• 1x SensAlert
• 1x Instruction booklet

Technical features:

• Connection Bluetooth 5.2 Compatibility

• iOS : ≥ 14.0

• Android: ≥ 8.0 Frequency band 2.4 GHz

• Transmission power: Up to 3 dBm Battery

• Power Supply: 2x CR 2032 replaceable
  Duration: 1 year

• Operating temperature:
  – 5° +140°F

First activation

Scan me

Scan the QR Code to download the app or download it through the App Store or Play Store.

Requirements:
iOS: ≥ 14.0, Android: ≥ 8.0

STEP 1
Download the Doona App
Scan the QR Code to download the app quickly.

STEP 2
Sign in
Register by clicking on “Register with email” or by logging in via a Facebook/ Apple account.

STEP 3
Add your first SensAlert
To activate SensAlert, press on the lower border, at the center, as shown in the in app video. Wait for the sound and press “Continue”.

STEP 4
Name your SensAlert
Customize SensAlert with a name. This helps you find it in the app in case you have connected more than one device.

STEP 5
Verify your phone number
Enter your telephone number and verify it by following the app’s simple instructions.

STEP 6
Set up emergency contacts
Enter 3 contacts. These numbers will be alerted via a call followed by an SMS only if the first alarm levels are not correctly deactivated

Installation instructions

Put SensAlert on the infant car seat and insert the seat belt anchorage through SensAlert’s horizontal slot. If there are any reducers or covers used with the car seat, SensAlert must be placed above them in order to function correctly.

DO NOT place SensAlert on front seat with air bag. DEATH OR SERIOUS INJURY can occur. The back seat is the safest place for children 12 and under.
If the rear seat of your vehicle is equipped with side air bags, refer to the following information for proper usage.

Vehicles built prior to the 2002 model year:
DO NOT use this restraint in a vehicle seating position equipped with a side airbag unless authorized by the vehicle manufacturer.

The model year 2002 and newer vehicles:
Refer to your vehicle owner’s manual before placing this restraint in a seating position equipped with a side airbag. ONLY place the SensAlert on child restraint in a vehicle seating location allowed by the vehicle child restraint’s manual and by the vehicle manufacturer. Refer to your vehicle’s Owner’s Manual for information about vehicle seat belt systems, airbags, side airbags, front passenger side airbags and child restraint installations, to determine allowable seating positions. The best position for the SensAlert is on the child restraint that is recommended by your vehicle Owner’s Manual AND allows a proper and secure installation of the restraint and SensAlert on it every time.
– DO NOT place any objects between the seat with SensAlert and the side airbag, as an expanding airbag may cause the items to strike your child.
NEVER use SensAlert on boat seats, low-speed vehicles (LSV), all-terrain vehicles (ATV), golf carts, or any other non-certified application.

How It Works

The three-alarm levels
The alarm system starts when the parent is getting out of the Bluetooth range of the car and SensAlert detects the baby still on board.

1ST ALARM LEVEL

Sound notifications on your smartphone
If you leave the car with the child still in the car seat, you will receive an alert notification on your smartphone (even if it is on silent mode). Turn off the alarm through the app.

2ND ALARM LEVEL
Call on your smartphone
If you do not deactivate the first alarm level, then our virtual switchboard will automatically call your smartphone (the system recognizes you as the last person who was next to the child). By following the instructions during the call, you can disable the alarm.

3ND ALARM LEVEL
Call and SMS to the emergency contacts
If the second alarm level is not deactivated, our virtual switchboard will automatically call the contacts listed in the app. Following the instructions during the phone call, the alerted contacts can choose whether to disable the alarm (option 1) or receive an SMS with the child’s GPS position (option 2).

Meet the Doona App

App components.

The figure on the side shows the app’s main screen elements after connecting a SensAlert.

1. The pad icon and the below text indicate the detection status of the child sitting on the infant car seat.
2. “Connected” indicates whether your smartphone is connected via Bluetooth® or not to the SensAlert cushion.
3. SensAlert’s given name.
4. SensAlert’s battery level.
5. SensAlert settings.
6. App general menu.
7. Add a new SensAlert.
8. List of SensAlert connected to the smartphone

The child is not seated
SensAlert cannot detect the child’s presence. This means that the cushion is in a dormant state, ready to activate as soon as the child sits on it.

Not connected
This indicates that the smartphone is not connected to SensAlert via Bluetooth® because the parent’s smartphone is out of range.

The child is seated
SensAlert detects the presence of the child. In this case, SensAlert notifies the connected smartphone that the system is active.

Connected
This indicates that the smartphone is connected to SensAlert via Bluetooth®.

The child is seated, but the parent has stepped away.
The system is in alarm mode because it has detected the presence of the child on board, but the parent’s smartphone is out of the Bluetooth range.
(1st Alarm level).

Last connection 3 min ago

The child is seated and the parent has stepped away. The parent did not deactivate the previous alarms.
The parent is away from SensAlert and has not deactivated the previous alarms. The system is starting to call the emergency contacts (3rd Alarm level).

Last connection 7 min ago

Maintenance and assistance

Washing
The external cover is removable and washable at 85°F. Follow the instructions carefully to avoid damage:

1. Open the zipper and remove the inside to be stored in a dry, clean place when free of any covering.
2. Reinsert the interior after washing and after the case is dry, placing the sensor in the same direction in which it was removed.
3. Do not tamper with or disassemble the interior, and do not remove the sensor or its parts.
4. Washing the product in a washing machine at 85°F more than five times is not advised.

Limited warranty:

• Doona warrants to the original consumer purchaser that this product will be free from defects in material and workmanship for two (2) years from the date of original purchase following the original retail purchase (the“Warranty Period”). During the Warranty Period, Doona may repair this product if it is found by the manufacturer to be defective in material or workmanship. This is your sole and exclusive remedy for breach of this limited warranty. Any product that has been replaced under this limited warranty will be covered by the terms of this limited warranty for the longer of (a) ninety (90) days from the date of delivery of the replacement product, or (b) the remaining Warranty Period.
• Doona will have no warranty obligations with respect to a returned product if it determines, in its reasonable discretion after examination of the returned product, that the product is an Ineligible Product (defined below).
• Doona will bear all costs of return shipping to owner and will reimburse any shipping costs incurred by the owner, except with respect to any Ineligible Product, for which the owner will bear all shipping costs.
• To make a claim under this warranty, please contact us at: info.usa@doona.com,
• An original receipt is required to validate your warranty, and shipping charges will be the responsibility of the original consumer purchaser.

Warranty limitation s:

This warranty does not cover the effects of normal wear and tear or damages resulting from negligence, modification, improper installation, accidents, misuse, or abuse of this product. It is expressly agreed that the obligations of Doona and the original consumer purchaser’s remedies under the limited warranty contained herein are exclusive and
are strictly limited to the replacement of the product. This limited warranty does not cover the following (collectively “Ineligible products”): (i) products marked as “sample” or “Not for Sale”; (ii) products that have been subject to: (a) modifications, alterations, tampering, or improper maintenance or repairs; (b) handling, storage, installation, testing, or use not in accordance with the instruction booklet; (c) abuse or misuse of the product; (d) breakdowns, fluctuations, or interruptions in the Apple or Google system
(tenere se pertinente); or (e) Acts of God, including but not limited to lightning, flood, tornado, earthquake, or hurricane. This limited warranty does not cover consumable parts, including batteries unless damage is due to defects in the materials or workmanship of the product. In no event will Doona or the dealer selling this product be liable to you for any damages, including incidental or consequential damages, arising out of the use or inability to use this product?
LIMITATION OF WARRANTIES AND STATE/PROVINCIAL LAW RIGHTS:
The warranty and remedies as set forth above are exclusive and in lieu of all others, oral or written, express or implied. Doona DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT PRODUCT INFORMATION WILL BE AVAILABLE, ACCURATE, OR RELIABLE OR THAT PRODUCT INFORMATION OR USE OF THE PRODUCT WILL PROVIDE SAFETY TO UNATTENDED CHILD IN A CAR. YOU USE THE PRODUCT AND THE RELATED APP AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR (AND Doona DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES RESULTING FROM YOUR USE OF THE PRODUCT AND THE APP. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED
WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.
Some states/provinces do not allow limitations as to how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state/ province to state/province. Neither Doona nor the dealer selling this product has authorized any person to create for it any other warranty, obligation, or liability in connection with this product. –

Assistance
For information and assistance, write to: info.usa@doona.com,

Disclaimer

• SensAlert was designed as a support device for parental supervision and, as such, does not replace it. For children up to 4.9ft/150cm tall.
• Use of SensAlert does not, in any way, substitute the responsibility and/or supervision of the vehicle’s driver (and/or of its other occupants). SensAlert is only a support tool. Never leave your child unattended in a car.
• Doona cannot, in any way, be held responsible in case of adverse events and/or consequences (also linked to electronic device malfunction) of any kind, since SensAlert is solely an aid and alarm device for preventing events and/or consequences caused by forgetfulness.
• The use of the device does not, in any case, replace the supervision and responsibility of the driver/custodian/attendant/sitter/guardian or whoever has the child in safekeeping. Read this booklet carefully before installing and using SensAlert and the related App. In fact, it is necessary to understand its functions, characteristics, and limits before using them.
• DO NOT use the SensAlert and the children restraint with a premature, low birth weight, or medically fragile infant, until after you have consulted with your doctor. Some infants may have difficulty breathing or have other medical problems when placed in a seated position. Doona shall NOT be liable under ANY circumstances for any indirect, incidental or consequential damages.
• Doona shall NOT be liable for the effects of normal wear and tear or damages resulting from negligence, modification, improper installation, accidents, misuse or abuse of the SensAlert.
• The warranty is conditional upon strict compliance with the provisions of the Instruction booklet. In no event will Doona or the dealer selling this product be liable to you for any damages, including incidental or consequential damages, arising out of the use or inability to use this product.
• DO NOT allow other to install or use the SensAlert unless they understand how to correctly install and use it. SensAlert will not alarm if your child unclips the seat belt anchorage, but only alarm if you leave the car with the child still in the car seat.

For correct operation
Checks to be performed for each SensAlert use:

1. The smartphone must be switched on and have enough battery power for the period of paired use with SensAlert.
2. Bluetooth® must be active.
3. The airplane mode must be deactivated.
4. GPS must always be active.
5. The smartphone must have an active data connection.
   Failure to comply with the above will result in SensAlert and/or Doona app malfunctioning, which may disable the system and/or not allow alarm messages to be sent and/or received.

SensAlert works only in the presence of a smartphone with Doona app installed.
If the smartphone is turned off, then SensAlert cannot function properly.
If Bluetooth® is damaged, then SensAlert cannot function properly.
Download the Doona app from official stores only.
Phone location permission must be enabled for the Doona app to support the full system operation.

Warnings
Do not leave packaging materials within reach of children as they are potentially dangerous.
Before use, check that the product and all its parts are not damaged. Otherwise,
do not use the device and contact qualified personnel or the retailer instead. Correct SensAlert storage is important to fully preserve its functioning and must comply with temperature (from -5°F to +140°F) and humidity (< 95%) constraints.
Insert the batteries, making sure the polarity is correct.

Device reset
To reset the device, overturn SensAlert, open the zip and press the button in the lower border on the black box . Press and hold for 10 consecutive seconds.
Wait for the sound and press 3 more times quickly. If you are the owner of the reset SensAlert, open the app, find the device in question, press the settings icon and press “remove SensAlert”.

Battery
SensAlert is powered by two CR2032 batteries (3 V), compliant with IEC 60086-4 standard. SensAlert’s battery level can be monitored through the app. In case of low level, the user can independently replace the battery. The new battery must have the same characteristics and respect the correct polarity. To replace the battery, the user must open the hinge and unscrew the small screw located in the lower internal part. Flip the SensAlert over and lift the small black lid. Replace the two batteries, paying attention to respect the correct polarity. Close by repeating the operations in reverse order.

Lithium metal batteries
operating temperature: -20 to +60 C
EU Battery Directive 2006/66/EC, 2013/56/EU) UN3091, Class9 (for the Air transport by PI969 Section II) IATA Dangerous Goods Regulations Edition 62 (IATA DGR)
During the transportation of a large amount of batteries by ship, trailer or railway, do not leave them in places of high temperatures and do not allow them to be exposed to condensation.

Warning :

• Do not use different types of batteries as they can make the baby safety device ineffective.
• Do not let water penetrate into packaging boxes during their storage and transportation.
• Do not store the battery in places of high temperature or under direct sunlight. Please also avoid places of high humidity.
• Be sure not to expose the battery to condensation, extreme pressure, rain or frozen conditions.
• Do not short-circuit, deform, throw into fire or disassemble.
• Charge according to the conditions specified.
• Do not solder directly onto batteries.
• Insert the battery correctly in electrical equipment.
• Do not mix different type of batteries.
• Do not ingest the battery, chemical burn hazard.

Warning: This product contains a Button or Coin Cell Battery. A swallowed Button or Coin Cell Battery can cause internal chemical burns in as little as two hours and lead to death. Dispose of used batteries immediately. Keep new and used batteries away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention. the product contains small parts or other characteristics that makes it unsuitable for children. Serious injuries or death may occur.

Declaration of conformity
With the document herein, Doona warrants that SensAlert complies with the seven essential requirements and the other relevant provisions established by the 2014/53/EU Directive. According to the European Commission decision No. 2000/299/EC dated 04/06/2000, the frequency band used by this product is harmonized throughout the EU countries. Therefore, this is a class 1 product and can be freely used in all countries of the European Community.

Model: SensAlert
Contains FCC ID: QOQ-BGM220S2
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide rea-sonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
  IMPORTANT: Changes or modifications not expressly approved by Doona could void the user’s authority to operate the equipment.

Industry Canada Statement
Contains IC:5123A-BGM220S2

This device complies with Idustry Canada license exempt RSS standard(s).
Operation is subject to the following two conditions:
this device may not cause interference, and 2. this device must accept any interference, including interference that may cause undesired operation of the device.

The symbol of the crossed bin shown on the equipment indicates that, at the end of its life cycle, the product requiring separate disposal from domestic waste, must be taken to a differential waste collection center for electric and electronic equipment or returned to the seller when a new, equivalent piece of equipment is purchased. The user is responsible for handing over the piece of equipment to the appropriate differentiating center at the end of its life cycle. Suitable differentiated waste collection in the prevision of the re-cycling of decommissioned equipment and eco-compatible disposal contributes to preventing possible negative consequences to the environment and health and encourages the recycling of materials used to manufacture the product. Unauthorized disposal of the product by the user entails administrative penalties pursuant to Legislative Decree no. 22/1997 6 (Art.50 et seq. of Legislative Decree 22/97). For more information on the collection systems available, please contact your local waste disposal service or the shop where you purchased the product.

The symbol of the cros-sed-out bin shown on the batteries or on the product packaging indicates that, at the end of their useful life, these items need to be treated separately from household waste. They must not be disposed of as urban waste, but transferred to a waste disposal center for separate collection, or returned to the retailer when purchasing new rechargeable and non-rechargeable batteries. The possible chemical symbol Hg, Cd, Pb, placed under the crossed-out bin indicates the type of substance contained in the battery, Hg = Mercury, Cd = Cadmium, Pb = Lead. Users are responsible for providing end-of-life batteries to the appropriate collection facilities in order to facilitate treatment and recycling. The adequate separate collection for the subsequent forwarding of dead batteries for recycling, processing, and environmentally compatible disposal, helps to avoid possible negative effects on the environment and on human health and promotes the recycling of substances contained in the battery. Unauthorized disposal of the product by the user involves damage to the environment and human health. For more information on the collection systems available, please contact your local waste disposal service or the shop where you purchased the product.

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