VISSONIC VIS-TCAMH-B Auto Tracking Camera User Manual

VISSONIC VIS-TCAMH-B Auto Tracking Camera

Specifications

• Model: VIS-TCAMH-B
• Manufacturer: VISSONIC ELECTRONICS LIMITED
• Type: Auto-tracking Camera
• Version: 1.0
• Website : www.vissonic.com

The meaning of symbols

Safety instructions
For your safe and correct use of equipment, we use a lot of symbols on the equipment and in the manuals, demonstrating the risk of body hurt or possible damage to property for the user or others. Indications and their meanings are as follows. Please make sure to correctly understand these instructions before reading the manual.

General information instructions

Important note

Warning
To ensure the reliable performance of the equipment and the safety of the user, please observe the following matters during the process of installation, use, and maintenance:

The matters needing attention of installation

• Please do not use this product in the following places: the place of dust, soot, electric conductivity dust, corrosive gas, and combustible gas; the place exposed to high temperature, condensation, wind, and rain; the occasion of vibration and impact. Electric shock, fire, and wrong operation can lead to damage and deterioration of the product, either;
• In processing the screw holes and wiring, make sure that metal scraps and wire heads will not fall into the shaft of the controller, as it could cause a fire, fault, or incorrect operation;
• When the installation work is over, it should be assured there is nothing on the ventilated face, including packaging items like dust paper. Otherwise, this may cause a fire, fault, or incorrect operation for the cooling is not free;
• Should avoid wiring and inserting cable plug-in a charged state, otherwise, it is easy to cause shock or electrical damage;
• The installation and wiring should be strong and reliable, contact undesirable may lead to false action;
• For serious interference in applications, choose a shield cable is the high-frequency signal input or output cable, to improve the anti-jamming ability of the system.

Attention to the wiring

• Only after cutting down all external power sources, can installation n, wiring operatibeginins, or it may cause electric shock or equipment damage;
• This product grounded by the grounding wires . To avoid electric shocks, grounding wires, and the earth must be linked together. Before the connection of the input or output terminal, please make sure this product is correctly grounded;
• Immediately remove all other things after the wiring installation. Please cover the terminals of the products before electrification to avoid causing electric shock.

Matters needing attention during operation and maintenance

• Please do not touch terminals in their current state, or it may cause a shock or incorrect operation;
• Please do cleaning and terminal tighten work after turning off the power supply. These operations can lead to electric shock in a current state;
• Please do the connection or dismantle work of the communication signal cable, the expansion module cable, or the control unit cable after turning off the power supply, or it may cause damage to the equipment, and incorrect operation;
• Please do not dismantle the equipment, avoid damaging the internal electrical component;
• Should be sure to read the manual, and fully confirm the safety, only after that can do program changes, commissioning, and start and stop operation.

Matters needing attention in discarding product

• Electrolytic explosion: the burning of the electrolytic capacitors on circuit boards may lead to an explosion;
•  Please collect and process according to the classification, do not put into life garbage;
• Please process it as industrial waste, or according to the local environmental protection regulations.

Preface
This manual mainly describes the use, performance parameters, and troubleshooting ofSONIC VISthe -TCAMH-B Auto-tracking Camera.
If the technical parameters and system usage in this manual are changed, the manufacturer will update the version of the manual. Please use the latest user manual.

The copyright of the manual belongs to VISSONIC ELECTRONICS LIMITED. This manual is protected by the Copyright Law of the People’s Republic of China and other intellectual property laws and regulations. Without permission, it is not allowed to copy part or all of the manual or modify this manual.

Overview

Features

• Integrated design for teacher and student
• Adjustable Viewing Angle in vertical (-25° ~ +15°)
• High Efficient tracking by built-in image recognition and tracking algorithms
• Easy Configuration to make a configuration for tracking by Ethernet
• 72.5° Wide-angle Lens + 16x Digital Zoom
• H.265 Support
• 1080P Full HD
• Apply Panasonic’s HD CMOS sensor 1/2.7 inch, 2.07 million pixels
• Ultra-high Frame Rate up to 60fps in 1080P.
• AAC Audio Encoding
• Low-light-high SNR of CMOS sensor combined with 2D and 3D noise reduction algorithm

Specification

Name

| ****

Auto Tracking Camera

---|---
Close-up Camera

Video System

| HD: 4K/30, 4K/25, 4K/29.97, 1080p/60, 1080p/50, 1080i/60, 1080i/50, 1080p/30, 1080p/25, 720p/60, 720p/50, 720p/30,

720p/25, 640x480p/240

Sensor| 1/2.7”, CMOS, Effective Pixel: 2.07M
Scanning Mode| Progressive
Lens| 12x, f3.5mm ~ 42.3mm, F1.8 ~ F2.8
Digital Zoom| 16x (optional)
Minimal Illumination| 0.5 Lux @ (F1.8, AGC ON)
Shutter| 1/30s ~ 1/10000s

White Balance

| Auto, 3000K/Indoor, 4000K, 5000K/Outdoor, 6500K_1, 6500K_2, 6500K_3, One Push, Manual
Backlight Compensation| Support
Digital Noise Reduction| 2D&3D Digital Noise Reduction
Video S/N| ≥ 55dB
Horizontal Angle of View| 72.5° ~ 6.9°
Vertical Angle of View| 44.8° ~ 3.9°
---|---
Horizontal Rotation Range| ±170°
Vertical Rotation Range| -30° ~ +90°
Pan Speed Range| 1.7° ~ 100°/s
Tilt Speed Range| 1.7° ~ 69.9°/s
H & V Flip| Support
Image Freeze| Support
Local Storage| Support
Number of Preset| 255
Preset Accuracy| 0.1°
Panorama camera

Video System

| 4096 × 2160@30 ， 1080p/60, 1080p/50, 1080i/60, 1080i/50,

1080p/30, 1080p/25, 720p/60, 720p/50, 720p/30, 720p/25

Sensor| 1/2.7”, CMOS, Effective Pixel: 2.07M
Scanning Mode| Progressive
Lens Mount| C/CS Mount
Auto Iris| DC Driver
Minimal Illumination| 0.05 Lux @ (F1.8, AGC ON)
Shutter| 1/30s ~ 1/10000s
---|---

White Balance

| Auto, 3000K/Indoor, 4000K, 5000K/Outdoor, 6500K_1, 6500K_2, 6500K_3, One Push, Manual
Day-night Mode| IR cut filter with auto switch
Digital Noise Reduction| 2D, 3D digital noise reduction
Backlight Compensation| Support
Image Freeze| Support
Ceiling Installation| Support
Network Features
Video Compression| H.265 / H.264 / MJEPG
Video Stream| First Stream, Second Stream
First Stream Resolution| 3840×2160, 1920×1080, 1280×720, 1024×576
Second Stream Resolution| 720×576, 720×480, 320×240
Video Bit Rate| 128Kbps ~ 8192Kbps
---|---
Bit Rate Type| Variable Rate, Fixed Rate
Frame Rate| 50Hz: 1fps ~ 50fps, 60Hz: 1fps ~ 60fps
Audio Compression| AAC
Audio Bit Rate| 96Kbps, 128Kbps, 256Kbps
Support protocols| TCP/IP, HTTP, Onvif, DHCP,RTSP, RTMP, etc.
Input/Output Interface

HD Output

| 1xHDMI: Version 1.3
1x3G-SDI
Network Interface| 1xRJ45: 10M/100M Ethernet Interface
Audio Interface| 1-ch: 3.5mm Audio Interface, Line In
Shutter| 1/30s ~ 1/10000s
---|---

White Balance

| Auto, 3000K/Indoor, 4000K, 5000K/Outdoor, 6500K_1, 6500K_2, 6500K_3, One Push, Manual
Day-night Mode| IR cut filter with auto switch
Digital Noise Reduction| 2D, 3D digital noise reduction
Backlight Compensation| Support
Image Freeze| Support
Ceiling Installation| Support
Network Features
Video Compression| H.265 / H.264 / MJEPG
Video Stream| First Stream, Second Stream
First Stream Resolution| 3840×2160, 1920×1080, 1280×720, 1024×576
Second Stream Resolution| 720×576, 720×480, 320×240
Video Bit Rate| 128Kbps ~ 8192Kbps
---|---
Bit Rate Type| Variable Rate, Fixed Rate
Frame Rate| 50Hz: 1fps ~ 50fps, 60Hz: 1fps ~ 60fps
Audio Compression| AAC
Audio Bit Rate| 96Kbps, 128Kbps, 256Kbps
Support protocols| TCP/IP, HTTP, Onvif, DHCP,RTSP, RTMP, etc.
Input/Output Interface

HD Output

| 1xHDMI: Version 1.3
1x3G-SDI
Network Interface| 1xRJ45: 10M/100M Ethernet Interface
Audio Interface| 1-ch: 3.5mm Audio Interface, Line In

Interface and Switch

Installation

Remote Control

GUI Settings

Menu
To access the feature menu on the screen, simply press the [MENU] key. Navigate through the options using the arrow keys until you find the desired item. Once selected, press the [HOME] key to confirm and enter the corresponding sub-menu.

Exposure
Go to the feature menu, choose [Exposure], and press [HOME] to access the exposure settings.

• Mode options : Auto, Manual, SAE, AAE, Bright.
• Exposure Compensation Mode : On, Off (Only in Auto mode). Exposure Compensation: -7~7
• Backlight: On, Off (Only in Auto mode).
• Bright: 0~17 (Only in Bright mode).
• Gain Limit : 0~15 (Only in Auto, SAE, AAE, Bright mode).
• Anti-Flicker: Off, 50Hz, 60Hz (Effective only in Auto, AAE, Bright mode).
• Meter: Average, Center, Smart, Top.
• Iris: F1.8, F2.0, F2.4, F2.8, F3.4, F4.0, F4.8, F5.6, F6.8, F8.0, F9.6, F11.0, Close (Effective only in Manual, AAE mode).
• Shutter: 1/30, 1/60, 1/90, 1/100, 1/125, 1/180, 1/250, 1/350, 1/500, 1/725, 1/1000, 1/1500, 1/2000, 1/3000, 1/4000, 1/6000, 1/10000 (Effective only in Manual, SAE mode).
• Gain: 0~15 (Effective only in Manual mode).
• DRC: 0~8.

Color
To access the color feature page from the menu, simply navigate to [Color] using the cursor, then press [HOME] to confirm your selection and enter the color settings page.

• WB Mode : Auto, Indoor, Outdoor, One Push, Manual, VAR.
• RG: 0~255 (Only in Manual mode).
• BG: 0~255 (Only in Manual mode).
• RG Tuning: -10~+10 (Only in Auto, One Push, VAR Mode).
• BG Tuning: -10~+10 (Effective only in Auto, One Push, VAR Mode).
• Saturation: 60%~200%.
• Hue: 0~14.
• Color Temp : 2500K~8000K (Only in VAR mode).

Image
When on the feature menu page, select [Image] using the cursor, then press [HOME] to confirm and enter the image settings page as depicted below.

• Luminance: 0 ~14.
• Contrast: 0 ~14.
• Sharpness: 0 ~11.
• Flip-H : On, Off.
• Flip-V : On, Off.
• B &W-Mode: On, Off.
• Style: Default, Norm, Bright, PC.

Feature P/T/Z

• On the feature menu page, navigate the cursor to [P/T/Z] and press [HOME] to enter the P/T/Z feature page, as demonstrated below.

• SpeedByZoom: On, Off.

• Auto Focus Zone: Front, Top, Center, Bottom.

• Auto Focus Sensitivity: Low, Normal, High.

• Left/Right Set : Standard, Reverse.

• Display Information: On, Off.

• Image Freeze: On, Off.

• Digital Zoom: Off, 2x, 4x, 8x, 16x.

• Call Preset Speed : 1~24.

• Pre Zoom Speed: 0~7.

Noise Reduction
Navigate to [Noise Reduction] in the feature menu, then press [HOME] to enter the noise reduction settings page.

NR3D-Level: Off, 1~9.

Setup
To access the setup feature page from the menu, simply move the cursor to [Setup] and press [HOME] to confirm, as demonstrated below.

• Language: EN, Chinese, Russian.
• VI Mode: HDMI, DVI.
• Video Format : 1080P30, 4KP29.97, 4KP25, 4KP30, 1080P25.
• HDMI FRAME: Feature, Panorama.
• SDI FRAME: Feature, Panorama.
• Current Menu: Feature, Panorama.
• Video Mode: SDI-3G Mode (LEVEL-A, LEVEL-B).

Communication Setup
To access the communication setup feature page from the menu, navigate the cursor to [Communication Setup], then press [HOME] to confirm and enter the communication setup page as displayed below.

• Protocol: Auto, VISCA, PELCO-D, PELCO-P.
• V_Address: 1~7 (Effective only in Auto, VISCA protocol).
• P_D_Address: 0~254 (Effective only in Auto, PELCO-D protocol).
• P_P_Address: 0~31 (Effective only in Auto, PELCO-P protocol).
• V_AddrFix: On , Off (Effective only in Auto, VISCA protocol).
• Net Mode: Serial, Paral.
• Baudrate: 2400, 4800, 9600, 38400.

Restore Default
To enter the restore default page from the feature menu, simply move the cursor to [Restore Default] and press [HOME] to confirm, as illustrated below.

• Restore: Yes, No.

Note: GUI menu and device information are subject to change without notice.

WEB Settings

Access Camera
Access the camera’s IP address through your browser. For the teacher’s camera, type in 192.168.100.82; for the student’s camera, use 192.168.100.92. This will prompt a login window where you need to input the default username (“admin”) and password (“admin”). Once logged in, you’ll gain access to the camera’s interface. Remember to change the default credentials for security purposes after your initial login.it will show as below:

Control Camera

• All pages include two menu bars:
  • Real-Time Monitoring: Video image displaying with function buttons.
  • Parameter Setup: Parameter configurating.

Video Viewing Window

• The video viewing window size matches the video resolution. Bigger resolutions mean larger playing areas. Double-click to toggle full-screen mode and double-click again to return to the original size, offering convenient flexibility.
• The status bar in the viewing window is shown below:

PTZ Setup

1. Pan and Tilt Control
   The directional arrows and HOME button enable manual control of the camera’s movement, allowing you to navigate it to your desired position.

2. Zoom
   Zoom buttons adjust camera view: widen or narrow space perspective.

3. Focus
   Focus In and Focus Out buttons fine-tune camera focus, helpful if auto focus encounters challenges with objects.

4. PTZ Speeds
   Pan speed rate ranges from 1 to 24, Tilt speed rate ranges from 1 to 20, and Zoom and Focus speed rate ranges from 1 to 7.

5. PTZ Presets
   Set presets for quick recall by saving positions when the PTZ turns to desired locations.
   Type a number (0~254) into the preset box and click “Set” button to save.
   To return the PTZ to a preset position, input the preset number and click the “Call” button after the PTZ has moved to another position.

6. PTZ/OSD
   Hover over the dropdown menu, choose “OSD,” and click to open the on-screen menu for interface adjustments. Note that in follow mode, the OSD menu won’t display on the web page, and direction keys are disabled.

7. Preview Stream
   Choose “Feature” or “Panorama” to preview the corresponding camera mode.
   Language Selection

Click to select your preferred language: “English,” “Simplified Chinese,” or “Russian” to change the language of the webpage.

Video Settings

1. Encode Level
2. Support main profile and high profile.
3. Encode Codec
4. Support H264, H265 and MJPEG.
5. Resolution
6. The first and second streams support resolutions including 3840×2160, 1920×1080, 1280×720, 1024×576, 720×480, 720×408, 640×480, and 640×360. For the third and fourth streams, resolutions are limited to 720×480, 720×408, 640×360, 480×320, and 320×240. Higher resolutions yield clearer images but require more network bandwidth due to larger code streams.
7. Bit Rate
8. You can customize the bit rate, with higher rates resulting in clearer images. However, it’s crucial to consider network bandwidth. If the bandwidth is limited and the bit rate is set too high, the video stream may not transmit properly, leading to a worsened visual experience. Balancing bit rate and network bandwidth is essential for optimal video transmission.
9. Frame Rate
10. You can adjust the frame rate, where higher rates result in smoother images. However, lower frame rates may introduce a sense of stuttering or flickering in the video.
11. Key Frame Interval
12. Setting the interval between two I frames impacts the responsiveness when initially opening an image. A larger interval may lead to slower response times.
13. Bit Rate Control

Two modes for bit rate control:

• CBR (Constant Bit Rate) means the video coder maintains a steady encoding speed.
• VBR (Variable Bit Rate) adjusts encoding speed to optimize image quality based on preset parameters.

Image Settings

1. Brightness Brightness of image: 0~14 (Default value is 7).
2. Saturation Saturation of image : 0~14 (Default value is 4).
3. Contrast Contrast of image: 0~14 (Default value is 7).
4. Sharpness Sharpness of image: 0~11 (Default value is 6).
5. Hue Hue of image: 0~14 (Default value is 7).
6. Flip & Mirror Turn On/Off the Flip function.Turn On/Off the Mirror function.

Audio Settings

1. Audio Switch
   Turn On/Off the audio switch.

2. Audio Type
   Audio type AAC.

3. Sample Rate
   Sample rate 44.1K or 48K.

4. Bit Rate
   Bit rate 48K, 64K, 96K or 128K.

5. Input Type
   Input type LINE IN or MIC IN.

6. Input Vol
   Select the volume value to control the channel volume.

7. ADTS Options

8. Options: On/Off.

System Settings

1. Reboot
   Click “Reboot” to restart the system.

2. Username and Password
   Change the password for both the username and guest accounts using only letters and numbers, with a maximum length of 32 characters.

Network Settings

1. Lan Settings
   Default teacher camera IP: 192.168.100.82.Default student camera IP: 192.168.100.92.
   The MAC address cannot be modified.

2. Port Settings
   HTTP Port
   The IP address identifies a network device, and various network programs use specific network ports for data transmission. Here, you can set the port for the WEB SERVER program, ensuring it matches the port number during port mapping (default is 80).RTSP Port Set up the RTSP port, default is 554.TCP Port Set up the TCP port, default is 5678.UDP Port Set up the UDP port, default is 1259.Sony Visca Sony Visca 52381.

3. RTMP(S) Settings
   Configure the MRL of RTMP(S) and select “on,” “off,” “video,” and “audio” functions to enable or disable video and audio in the two streams. Click “Submit” to apply changes without restarting.

4. SRT Settings
   Turn On/Off and configure the following settings: SRT Mode, SRT Server, SRT Port, SRT Encryption, SRT Password, SRT Bandwidth Overhead, SRT Variable Latency, and SRT StreamID.

5. RTSP Settings
   Turn On/Off the RTSP Auth.

6. ONVIF Settings
   Turn On/Off the ONVIF and ONVIF Auth.

7. Multicast Settings
   Enable or disable Multicast and configure the Multicast Address (default is 224.1.2.3) and Port (default is 6688 for the first stream and 6690 for the second stream).

8. NTP Settings
   Turn On/Off NTP time sync and select Main time show and Sub time show options. Choose the Time Zone and configure the Server address, Time interval, and Time Show Position for the two streams.

Device Information

Troubleshooting

Image

The monitor displays no image.

• Confirm the camera power supply is connected and the voltage is stable, indicated by the power light being consistently on.
• Power off the switch to initiate the camera self-test.
• Verify the correct connection of the video platform and TV cables.

Image jitters occur after the camera is correctly connected.

• Ensure the camera installation is stable.
• Check for any vibrating machinery or objects near the camera.

No video image appears in the browser.
The camera does not support the IE browser or IE core browser. It’s recommended to use Google
Chrome, Firefox, or Microsoft Edge browsers for normal display of the video image.Unable to access through the browser

• Use a PC to test network access, ensuring network connectivity between the PC and camera by pinging each other.
• Disconnect the network, connect the camera directly to the PC, and reset the PC’s IP address if needed.
• Verify the correct IP address, subnet mask, and gateway settings.
• Check for MAC address conflicts.
• Confirm if the web port is modified; the default setting is 80.

Forget the IP address or login password

• Default teacher camera IP: 192.168.100.82.
• Default student camera IP: 192.168.100.92.
• Default username: admin.
• Default password : admin.

Control

Remote control does not work

• Check and replace batteries with new ones.
• Ensure the camera’s working mode is correct.
• Verify that the address key of the remote control matches the camera.

Serial port cannot control

• Confirm consistency of the camera’s protocol, address, and bit rate.
• Ensure the control cable is securely connected.

FAQ

Q: Can I modify the camera without reading the manual?

A: No, it is essential to read the manual thoroughly before making any changes to the camera's settings or operations to ensure safety and proper functionality.

Q: What should I do if I encounter difficulties during installation?

A: If you face challenges during installation, refer to the troubleshooting section of the manual or contact customer support for assistance.

Q: How often should I perform maintenance on the auto-tracking camera?

A: Regular maintenance should be performed as per the manufacturer's recommendations to ensure optimal performance and longevity of the camera.

References

• Home - Login Informatica System Solution
• Digital Conference System, Audio Conferencing System - VISSONIC

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