Uniden App Cam Solo 4G 2K 4G Wirefree Security and Surveillance User Guide

June 3, 2024
Uniden

Uniden logo App Cam Solo 4G 2K
Quick Start Guide

What’s in the Box

Uniden App Cam Solo 4G 2K 4G Wirefree Security and
Surveillance

The camera and the rechargeable battery are packed separately in the same package.
Please dress the camera with the Silicone Cover for better weatherproof performance when you install the camera outdoors.

General Introduction

Uniden App Cam Solo 4G 2K 4G Wirefree Security and
Surveillance - General Introduction

Install the SIM Card and Battery

1. Rotate the back cover counterclockwise, insert the SIM card into the slot.| 2. Insert the battery into the camera and tighten the back cover.
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Uniden App Cam Solo 4G 2K 4G Wirefree Security and Surveillance -
fig| Uniden App Cam Solo 4G 2K
4G Wirefree Security and Surveillance - fig 1

Tips for SIM Card
SIM card requirements:

  • The SIM card should supports WCDMA and LTE networks.
  • Activate the card through your smartphone or your operator before inserting it into the camera.
  • Some SIM cards have a PIN code, please use your  smartphone to disable the PIN first before insert the sim card to the camera.
    Note:
    Please make sure the SIM card can work in your smartphone.

Register Online (Camera Initial Setup)

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1. After the SIM card and battery are installed, a red light will be on, and you will hear the voice prompt “Camera is starting up, please wait”. The red LED will be solid on for some seconds and go off.| 2. A blue LED will flash for some seconds and then go solid before going out, you would hear “Network connection succeeded”, which means the camera has been successfully connected to the network.

Note: You may also run into the below situations:

| Voice Prompt| LED Status| Camera Status| Solution .
---|---|---|---|---
1| “SIM card cannot be recognized!”| Red LED is
solid on for some seconds and then start to flash| Camera cannot recognise this SIM card| 1.Check whether you made a reverse direction of SIM card
2.Check if the SIM card is not fully insert-ed, please insert it again
2| “The SIM card is locked with a PIN. Please disable it”| Your SIM card has a PIN| Put the SIM card into your mobile phone and disable the PIN
3| “Not registered on network. Please activate your sim car d and check the signal Strength”| Red LED is solid on for some time and then go off completely| Camera fails to registered to the operator network| 1.Check whether your card is activated or not, if not please call your service provider to activate it
2.Your current location may have a weak signal, please move the camera to a location with better signal
4| “Network Connection failed”| Blue LED will not go solid and just go off| Camera fails to connect to the server| Device will go into Standby mode and try to reconnect later
5 1/4| “Data call failed. Please confirm your cellular
data plan is available or import the APN settings”| Blue LED will not go solid and just go off| The Sim Card has run out of data or APN settings are not correct| 1.Check whether the data plan for the Sim Card is available.
2.Import the correct APN settings to the camera.

Setup Camera on Uniden Solo App
There are two ways to get the Uniden Solo App:

  • Search “Uniden Solo” in App Store (for iOS), download and install the app.
  • Search “Uniden Solo” in Google Play (for Android), download and install the app.
  1. Please click the “ ” button in the  top right corner to add the camera.
  2. Scan the QR code on the side of the camera and follow the steps to complete the setup.Uniden App Cam Solo 4G 2K 4G Wirefree Security and Surveillance - fig 4
  3. After you created a password for your camera, please follow the steps to sync the time, and then start live view or go to “Device Settings”Uniden App Cam Solo 4G 2K 4G Wirefree Security and Surveillance - fig 5

| Menu
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| Add New Device
| Enable/Disable PIR Motion Sensor (the PIR sensor is enabled by default)
| Device Settings
| Access Live View
| Battery Status

Attention for Camera Installation

• PIR Sensor Detecting Distance
The PIR senor has 3 sensitivity levels for your adjustment: Low/Mid/High.
Higher sensitivity offers longer detecting distance. The default sensitivity of the PIR sensor is at “High”.

Sensitivity| Value| Detecting Distance (For moving and living things)| Detecting Distance (For moving vehicles)
---|---|---|---
Low| 0 – 50| Up to 4 meters| Up to 10 meters
Mid| 51 – 80| Up to 6 meters| Up to 12 meters
High| 81 – 100| Up to 10 meters| Up to 15 meters

Note: Path for adjusting distance in App: Device settings-PIR settings
Important Notes for Reducing False Alarms
For reducing false alarms, please note that:

  • Do not install the camera facing any objects with bright lights, including sunshine, bright lamplights, etc.
  • Do not place the camera too close to a place where there are frequently moving vehicles. The recommended distance between the camera and the vehicle is 15 meters
  • Stay away from the outlets, including the air conditioner vents, humidifier outlets, the heat transfer vent of projectors, etc.
  • Do not install the camera where there are strong winds.
  • Do not install the camera facing the mirror.
  • Keep the camera at least 1 meter away from any wireless devices, including Wi-Fi routers and phones in order to avoid wireless interference.

Cover the Monitoring Area

When installing the camera, please install the camera angularly (the angle between the sensor and the detected object is larger than 10°) for effective motion detection. If the  moving object approaches the PIR sensor vertically, the sensor may not detect the motion events.

For reference:

  • The PIR sensor’s detecting distance: 6m (by default)
  • The PIR sensor’s detecting angle: 120° (H)

Uniden App Cam Solo 4G 2K 4G Wirefree Security and Surveillance - fig
6

The Ideal Viewing Distance
The ideal viewing distance is 2-10 meters, which enables you to recognize a human.

Charge the Battery

It is recommended to full charged the camera before mounting the camera outdoors.
There are three ways you can charge the battery:

Uniden App Cam Solo 4G 2K 4G Wirefree Security and Surveillance - fig
7

1. Charge the battery when it’s installed to the camera.| 2. Charge the battery separately.| 3. Charge the camera with the compatible solar panel (SPS-02).

  • Please note that the USB charger and Solar Panel are NOT included in the package. You can buy the solar panel on separately.

For better weatherproof performance, please always cover the USB charging port with the rubber plug after charging the battery.

Charging indicator:
Orange LED: Charging
Green LED: Fully charged

Important Safeguards on Rechargeable Battery Usec
App Cam Solo 4G 2K is not designed for 24/7 full capacity running or around-the-clock live streaming. It’s designed to record motion events and remotely view live streaming only when you need it.

  1. Please charge the rechargeable battery with a standard and high-quality DC 5V or 9V battery charger.
  2. If you want to power the battery via the solar panel, please note that the battery is ONLY compatible with SPS-01 solar panel. You cannot charge the battery with other solar panel brands.
  3. Please charge the battery in temperatures between 0°C and 45°C.
  4. Always use the battery in temperatures between -20°C and 60°C.
  5. Please make sure the battery compartment is clean.
  6. Please keep the USB charging port dry, clean and free of any debris and make sure the battery contacts are aligned.
  7. Always make sure the USB charging port is clean. Please cover the USB charging port with the rubber plug after the battery has been fully charged.
  8. Never charge, use or store the battery near any ignition sources, such as fire or heaters.
  9. Always store the battery in a cool, dry and ventilated environment.
  10. Never store the battery with any hazardous or combustible objects.
  11. Do keep the battery away from children.
  12. Do not short-circuit the battery by connecting wires or other metal objects to the positive (+) and negative (-) terminals. Do NOT transport or store the battery with necklaces, hairpins or other metal objects.
  13. Do NOT disassemble, cut, puncture, short-circuit the battery, or make it dispose of in water, fire,microwave ovens and pressure vessels.
  14. Do NOT use the battery if it gives off an odor, generates heat, becomes discolored or deformed, or appears abnormal in any ways. If the battery is being used or charged, remove the battery from the device or the charger immediately, and stop using it.
  15. Always follow the local waste and recycle laws when throwing the used battery away.

How to Mount the Camera

Drill holes in accordance with a mounting hole template and screw the security mount into the wall.
If you are mounting the camera on any hard surface, insert plastic anchors into the holes first.

Uniden App Cam Solo 4G 2K 4G Wirefree Security and Surveillance - fig
10

Install the camera on the security mount.| To get the best field of view, loosen the adjustment  knob on security mount and turn the camera.| Stiffen the adjustment knob to secure the camera in
place.

How to Attach the Camera to a Tree

Uniden App Cam Solo 4G 2K 4G Wirefree Security and Surveillance - fig
11

Thread the provided strap to the mounting plate.| Attach the plate to the security mount with the smaller screws.| Fasten the security mount to a tree.

Install the camera and adjust the camera angles as instructed in step 2 & 4 in the previous installation guide.

Specification

Hardware Features Model App Cam Solo 4G 2K
Image Sensor 1/3″ CMOS Image Sensor
Display Resolution 2560 x 1440 (4.0 Megapixel)
Angle of View Diagonal: 110°
PIR Detecting Distance Up to 10m
PIR Detecting Angle Horizontal: 120°
Minimum Illumination 0 Lux (With IR Illuminator)
Night Vision Distance Up to 10 Meters
Interface Built-in SIM Card Slot

Micro SD Card Slot ( supports up to 128GB)
Built-in Microphone and Speaker
Micro USB Battery Charging Port
Reset Button
Software Features| Image Compression| H.265
Maximal Frame Rate| 15fps
Bit Rate| 64Kbps — 1576Kbps
Audio| Two-way Audio
Maximal User Access| 2 Users
App Supported| OS, Android
Standby Awaken| PIR Alarm, Remote Access, Reset Button
Record Mode| PIR Alarm Record
3G/4G| Frequency Bands| B1/B5(AUV)@WCDMA, B1/B3/B5/B7/B28@LTE
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Transmission Data| HSPA+: Max 14.4Mbps (DL)/Max 5.76Mbps (UL), LTE CAT1: Max 10Mbps (DL)/Max 5Mbps (UL)
Battery| Type Specification| Lithium battery/3.6V, 7800mAH, Supports Solar Power
Battery Level Indication| Yes
Battery Life| Up to 3 Months in Standby Mode with one detection a day
Other Parameters| Temperature| Operating Temperature : -10C-+55C
Humidity| Operating Humidity: 20% – 85%
Waterproof Level| IP65 Weatherproof

WARRANTY

Uniden App Cam Solo 4G 2K
Important:
Satisfactory evidence of the original purchase is required for warranty service. Please refer to our Uniden website for any details or warranty durations offered in addition to those contained below.

Warrantor:
The warrantor is Uniden Australia Pty Limited ABN 58 001 865 498 (“Uniden Aust”).
Terms of Warranty: Uniden Aust warrants to the original retail purchaser only that the Uniden App Cam Solo 4G 2K (“the Product”), will be free from defects in materials  and craftsmanship for the duration of the warranty period, subject to the limitations and exclusions set out below.
Warranty Period: This warranty to the original retail purchaser is only valid in the original country of purchase for a Product first purchased either in Australia or New  Zealand and will expire, as indicated below, from the date of original retail sale.

Product 2 Year
Accessories and Battery 90 Days

If a warranty claim is made, this warranty will not apply if the Product is found by Uniden to be:
A. Damaged or not maintained in a reasonable manner or as recommended in the relevant Owner’s Manual;
B. Modified, altered or used as part of any conversion kits, subassemblies or any configurations not sold by Uniden Aust;
C. Improperly installed contrary to instructions contained in the relevant Owner’s Manual
D. Repaired by someone other than an authorized Uniden Repair Agent in relation to a defect or malfunction covered by this warranty; or
E. Used in conjunction with any equipment, parts or a system not manufactured by Uniden.

Parts Covered: This warranty covers the Product and included accessories.
User-generated Data: This warranty does not cover any claimed loss of or damage to user-generated data (including but without limitation phone numbers, addresses and  images)that may be stored on your Product.
Statement of Remedy: If the Product is found not to conform to this warranty as stated above, the Warrantor, at its discretion, will either repair the defect or replace the  Product without any charge for parts or service. This warranty does not include any reimbursement or payment of any consequential damages claimed to arise from a  Product’s failure to comply with the warranty.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for  compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
This warranty is in addition to and sits alongside your rights under either the COMPETITION AND CONSUMER ACT 2010 (Australia) or the CONSUMER  GUARANTEES ACT (New Zealand) as the case may be, none of which can be excluded.
Procedure for Obtaining Warranty Service: Depending on the country in which the Product was first purchased, if you believe that your Product does not conform with this warranty, you should deliver the Product, together with satisfactory evidence of your original purchase (such as a legible copy of the sales docket) to Uniden. Please refer to the Uniden website for address details. You should contact Uniden regarding any compensation that may be payable for your expenses incurred in making a warranty claim. Prior to delivery, we recommend that you make a backup copy of any phone numbers, images or other data stored on your Product, in case it is lost or damaged during warranty service.

UNIDEN AUSTRALIA PTY LTD
Phone number: 1300 366 895
Email address: custservice@uniden.com.au
THANK YOU FOR BUYING A UNIDEN PRODUCT
© 2022 Uniden Australia Pty Limited V1.0
Printed in PRC

Documents / Resources

| Uniden App Cam Solo 4G 2K 4G Wirefree Security and Surveillance [pdf] User Guide
App Cam Solo 4G 2K 4G Wirefree Security and Surveillance, App Cam Solo 4G 2K, 4G Wirefree Security and Surveillance, Security and Surveillance, Surveillance
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