tp-link VIGI C400HP 3MP Turret Network Camera User Guide

tp-link VIGI C400HP 3MP Turret Network Camera

WHAT IS IN THE BOX

Images may differ from actual products.

Appearance

1. Side Outlet
2. Camera Base
3. Camera Body
4. Camera
5. Lens
6. IR LED
7. RJ45 Ethernet Port (supports PoE) *
8. Power Supply Interface (12V DC) *

The camera’s standard power supply is 12V DC or PoE (802.3af/at). The power source should comply with Power Source Class 2 ( PS2) or Limited Power Source(LPS) of IEC 62368-1.
*Some models do not have the power supply interface. You can check the detailed specifications on the product page at https://www.tp-link.com/.

Wall/Ceiling Mounting

Option 1: Cable through the wall/ceiling

1. Drill Holes
   Stick the mounting template to the desired mounting place. Drill 3 screw holes and 1 cable hole according to the template.

2. Open the Camera Case
   Align the notch of the camera body with any score on the camera base, and use a screwdriver to gently pry open the camera case.

3. Secure the Camera
   Route the cable through the wall/ceiling. Insert anchors into the holes, use screws to affix the camera base, and attach the camera to it.

4. Adjust the Surveillance Angle
   Adjust the surveillance angle as needed. Make sure the lens is positioned above the IR LED for normal viewing.

Option 2: Cable through the side outlet

1. Drill Holes
   Stick the mounting template to the desired mounting place. Drill 3 screw holes according to the template.

2. Open the Camera Case
   Align the notch of the camera body with any score on the camera base, and use a screwdriver to gently pry open the camera case.

3. Secure the Camera
   Route the cable through the side outlet. Insert anchors into the holes, use screws to affix the camera base, and attach the camera to it.

4. Adjust the Surveillance Angle
   Adjust the surveillance angle as needed. Make sure the lens is positioned above the IR LED for normal viewing.

Use Your Camera with an NVR

The camera works with an NVR for easier batch access and management. *Here we use a VIGI NVR as an example.

• Step 1. Connect the Hardware
  Connect your cameras to the same network as your NVR (as shown above).

• Step 2. Power On the Cameras
  Power on your cameras with the PoE power supply or an external power supply.
  Note: Some models do not have the power supply interface. You can check the detailed specifications on the product page at https://www.tp-link.com/.

• Step 3. Add Cameras with the NVR
  Before you start, make sure your NVR is working properly.

  • Right-click on the Live View screen, and click Add Camera.
  • Select your camera and click + to add your camera directly.

If you have disabled Plug and Play on your NVR, create a password or use a preset password for your camera.
Note: If you can’t find your camera, refer to FAQ-Q1.

Done! You can now view live video and manage cameras.

Using your cameras with other NVR brands:

• Step 1: Power on your cameras and connect them to the network.
• Step 2: Activate the cameras using the VIGI Security Manager or TP-Link VIGI app (refer to the next section).
• Step 3: Refer to the NVR’s User Manual to add cameras.

More Management Methods

You can also access and manage your cameras via any of the methods below.

Method 1: Via the VIGI Security Manager (Windows only)

View live video and modify camera settings on your computer.

1. Download the VIGI Security Manager on your computer at
   https://www.tp-link.com/support/download/vigi-security-manager/.

2. Install the VIGI Security Manager and open it.

3. Cameras on the same network as your computer can be automatically discovered. Go to Settings > Discovered Devices, click + Add to activate your discovered cameras by setting passwords, and follow the instructions to add your cameras.

Method 2: Via the TP-Link VIGI App

Remotely view live video, manage cameras, and get instant alerts.

1. Download and install the TP-Link VIGI app.
2. Open the TP-Link VIGI app and log in with your TP-Link ID. If you don’t have an account, sign up first.
3. Tap the + button on the top right and follow the app instructions to activate and add your cameras.

Method 3: Via a Web Browser

Note: Some models do not support web management. You can check the detailed specifications on the product page at https://www.tp-link.com/.

View live video and modify camera settings via a web browser.

1. Find the camera’s IP address on your router’s client page.
2. On your local computer, open a web browser and enter https://camera’s IP address (https://192.168.0.60 by default).
3. Select your Country/Region and Time Zone.
4. Set a password to activate the camera.

Done. You can view the live video on the Preview page, and go to the Settings page to change camera settings.

Frequently Asked Questions (FAQ)

Q1: What can I do if no cameras are discovered?

• Refresh to discover your camera again.
• Make sure the camera is powered on.
• Make sure your camera and NVR/computer are in the same subnet. If not, use the VIGI Security Manager to set the camera’s network parameters.
• Try to add your camera manually.
• For other NVR brands, make sure you have activated the camera by setting a password via the VIGI Security Manager or TP-Link VIGI app.

Q2: How do I know the camera is powered on?

• The IR LED will turn on for 20 seconds once the camera is powered on. If it’s off, you can cover the lens for several seconds and check if the IR LED turns on.
• Check the Ethernet port LED status of the network device your camera is connected to.

For more questions, please refer to
https://www.tp-link.com/support/faq/2850/

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Electromagnetic Compatibility Regulations 2016 and Electrical Equipment (Safety) Regulations 2016. The original UK Declaration of Conformity may be found at https://www .tp-link.com/support/ukca

For technical support, replacement services, user guides, and more information, please visit https://www.tp-link.com/support, or simply scan the QR code.

References

• WiFi Networking Equipment for Home & Business | TP-Link
• CE Regulatory Compliance | TP-Link
• TP-Link Product Support - Wireless Networking Equipment Support
• Common questions about VIGI | TP-Link United Kingdom
• Regulatory Compliance | TP-Link

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