tp-link Tapo C500 Outdoor Pan-Tilt Security Wi-Fi Camera User Guide

: June 3, 2024
: tp-link

Table of Contents

tp-link Tapo C500 Outdoor Pan-Tilt Security Wi-Fi Camera
Set Up Camera
Mounting Instructions
Documents / Resources

tp-link Tapo C500 Outdoor Pan-Tilt Security Wi-Fi Camera

Package Contents tp-link Tapo C500 Outdoor Pan-Tilt Security Wi-Fi
Camera 1

Appearance tp-link Tapo C500 Outdoor Pan-Tilt Security Wi-Fi Camera
2

IR LEDs
Microphone
Lens
System LED
Reset
Hold for 5 seconds to reset the camera.
microSD Card Slot
Insert a microSD card* for local recording. microSD card is not included.
Speaker

System LED Indication

Solid red	Starting up
Blinking red and green	Ready for setup
Blinking red slowly	Connecting to Wi-Fi
Solid amber	Connected to Wi-Fi
Solid green	Connected to the cloud
Blinking red quickly	Camera resetting
Blinking green quickly	Camera updating

Set Up Camera

STEP 1: DOWNLOAD APP
Get the Tapo app from the App Store or Google Play.

STEP 2: POWER UP
Plug in the adapter to power up your camera.

STEP 3: SET UP
Tap the button in the app and select your model. Follow the app instructions to complete setup.

Mounting Instructions

Option 1: Wall Mount or Overhang Mount

Drill Holes
Stick the mounting template to the desired mounting place. Drill four screw holes according to the template.
Mount Camera Bracket
Route the power cord through the opening of the camera bracket. Insert four mounting anchors into the holes and use the mounting screws to affix the bracket over the anchors.
Install Camera
Install the camera on the bracket. Use two bracket screws to affix the bracket and the camera.
Connect to Power
Connect the camera to a power outlet using the provided power adapter. Install the waterproof seal for the power connectors when the camera is installed outdoors.

tp-link Tapo C500 Outdoor Pan-Tilt Security Wi-Fi Camera
9

Option 2: Pole Mount

Mount Camera Bracket
Route the power cord through the opening of the camera bracket. Mount the camera on the pole using two pole-mounting loops* (loop width ≤ 12mm).
Install Camera
Install the camera on the bracket. Use two bracket screws to affix the bracket and the camera.
Connect to Power
Connect the camera to a power outlet using the provided power adapter. Install the waterproof seal for the power connectors when the camera is installed outdoors.

Safety Information

Do not use damaged charger or USB cable to charge the device.
Do not use any other chargers than those recommended.
Do not use the device where wireless devices are not allowed.
Adapter shall be easily accessible.
Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
Do not disassemble, repair or modify the product.
Do not use the product if the casing has been broken. Danger of electric shock.
Never touch the product with wet hands.
Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
Do not use liquid to clean the product. Only use a dry cloth.
Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Do not place heavy objects on top of the product.
When you leave the product unused for a long time unplug the product from the power outlet.
This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices. Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863. The original EU declaration of conformity may be found at https://www.tapo.com/support/ce
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK declaration of conformity may be found at https://www.tapo.com/support/ukca/

For technical support,
the user guide, and more information,
please visit www.tapo.com/support/

Documents / Resources

| tp- link Tapo C500 Outdoor Pan-Tilt Security Wi-Fi Camera [pdf] User Guide
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| tp- link Tapo C500 Outdoor Pan/Tilt Security Wi-Fi Camera [pdf] User Guide
Tapo C500 Outdoor Pan Tilt Security Wi-Fi Camera, Tapo C500, Outdoor Pan Tilt Security Wi-Fi Camera, Security Wi-Fi Camera
| tp- link Tapo C500 Outdoor Pan/Tilt Security Wi-Fi Camera [pdf] Installation Guide
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