amber connect ACC410-E GNSS Vehicle Terminal User Guide

June 5, 2024
amber connect

connect ACC410-E GNSS Vehicle Terminal
**User Guide

**

Quick Start Guide
ACC410-E/LA
Amber Covert C410-E/LA
GNSS Vehicle Terminal

Product overview

  • Real-time tracking
  • Driving behavior analysis (4 types) Serial port (optional)
  • Over-speed alert
  • SOS alert
  • Tamper alert
  • Removal alert
  • Power-supply-cut alert
  • Low power alert
  • Vibration alert
  • Geo-fence

Standard Parts List

Item|

Quantity

---|---
ACC410 device| 1
Power cable (Length: 1 m)| 1
Relay| Optional
Panic button| Optional

Specification

Network

|

4G &2G

---|---
Frequency| JM-VL03E: FDD: B1/B3/B5/B7/B8/B20 TDD: B34/B38/B39/B40/B41 GSM: 900/1800 MHz
JM-VL03A:LTE: B1/B3/B7/B8/B28

GSM: 850/900/1800/1900 MHz

JM-VL03M: LTE: B2/B4/B5/B7/B12/B13 GSM: 850/900/1800/1900 MHz
Location accuracy| <10 meters CEP
Relay| Optional
TTFF (open sky}| Avg. hot starts1 sec Avg. cold starts32sec
Indication| GPS (Blue), Cellular (Green), Power (Red}
Battery| 60mAh, 3. 7V Li-Polymer battery (270mAh/3. 7V optional)
Operating voltage| 9-90VDC
Operating temperature| -20’C to + 70’C
Device dimension| 94.3mm50.4mm15.0mm

Product setup

  1. Prepare a micro SIM card that supports the same network with this device

  2. Remove the upper cover of the device.

  3. Insert the SIM card into the slot and toggle the switch to ON

  4. To ensure waterproof takes effect, make sure the silicon rubber ring is installed in place.

  5. Press the upper case down and make sure all 5 clips are completely in place

LED indications

Power Status (Red)

On for 0.3s and off for 0.3s Low power
On for 1s and off for 3s Fully charged
On for 0.1 s and off for 3s Working normally
Solid on Charging (Higher priority than the status of low power)
Off The battery is exhausted/Internal failure

GNSS Status (Blue)

On for 0.3s and off for 0.3s Searching GNSS signal
Solid on Positioned
Off GNSS module is in sleep mode or not working

Cellular Status (Green)

On for 0.3s and off for 0.3s Network initializing
On for 1 s and off for 3s Receiving signal normally
On for 0.1 s and off for 3s Network connected
Solid on Calling
Off No signal received/No SIM card detected

Power supply Status (Red, Blue, Green)

Red, Blue, and Green on for 3s Connected/disconnected power supply

Interfaces

6 Pin Standard Version

Interface| Color|

Description

---|---|---
V+| Red| Power + (9-90V)
V-| Black| Power – Ground pin
ACC| Orange| Vehicle ignition detection
Relay| Yellow| Cut-off vehicle fuel supply
SOS+| Purple| SOS Trigger Pin
SOS-| While| SOS Ground Pin

6 Pin RS485/TTL Version (Optional)

Interface| Color|

Description

---|---|---
V+| Red| Power+ (9-90V)
V-| Black| Power – Ground Pin
Tx/RS485A| Blue| TTL Tx or RS485A
Rx/RS485 B| Green| TTL Rx or RS485 B
SOS+| Purple| SOS Trigger Pin
SOS-| While| SOS Ground Pin

Wiring of Standard Version

Tips for finding the right wires:

  1. Use a multi-meter to find out the positive and negative sides of the vehicle battery. Note: No matter whether the ignition key is switched to ON or OFF, the current battery voltage can be shown in the multi-meter.
  2. The way to find ACC wire: Connect multi meter’s black probe lo the negative side, and connect the red probe to a random wire, at this moment, the voltage shown in the multimeter is 0V; turn the key to ON, if the supply voltage is shown, that’s the correct ACC wire.
  3. Connect the two connectors together, if the vehicle has no connector, please connect the device’s wires to the corresponding vehicle wires.

Installation recommendation

Please install the device under the guidance of professional personnel.
Note:

  1. The device should face up to the sky.
  2. Metal thermal barrier or heating layer, which are always installed on the windshield, may affect the signal, please avoid installing the device under these objects.

Platform & APP

  1. Login service platform Please login to the designated service platform to set and operate the device.
  2. Download APP Please download and install the APP on the designated website, APP store or Google Play store.

Troubleshooting

Type

|

Use

---|---


Unable to connect to the tracking platform

| Check the APN and IP settings.
Check whether the data service of the SIM card is enabled. Check the balance of the SIM card.
Tracker shows offline| Check whether external power is still connected. Check if the vehicle entered the network blind area. Check the balance of the SIM card.
Unable to connect to locate| Make sure the top side facing upward without metallic things shielded.
Make sure it’s not in area with no satellite coverage.
Location drift| In areas with poor GNSS signal (tall buildings around or basement), drifting may happen. Check whether vibration happens around to trigger the accelerator.
No command reply| Make sure the command format is correct. The vehicle may be in a network blind area. Make sure the SIM card is well inserted and has SMS service.

Warranty instructions

  1. The warranty is valid only when the warranty card is properly completed and upon presentation of the proof of purchase consisting of the original invoice indicating the date of purchase, model, and serial No. of the product. We reserve the right to refuse a warranty if this information has been removed or changed after the original purchase of the product from the dealer.
  2. Our obligations are limited to repair of the defect or replacement of the defective part or at its discretion replacement of the product itself.
  3.  Warranty repairs must be carried out by our Authorized Service Centre. Warranty cover will be void, even if a repair has been attempted by any unauthorized service center.
  4. Repair or replacement under the terms of this warranty does not provide the right to extension or renewal of the warranty period.
  5. The warranty is not applicable to cases other than defects in material, design and workmanship

Need help? Contact 24/7 live support!
In-App Chat
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Works with Android phones and tablets, iPhone, iPad

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