amber connect C400-E-LA Covert LTE Vehicle GPS Tracker User Guide
- June 4, 2024
- amber connect
Table of Contents
- amber connect C400-E-LA Covert LTE Vehicle GPS Tracker
- Product overview
- Specification
- Product setup
- LED indications
- Interface and Wiring
- Package & Optional accessories
- Installation recommendation
- Troubleshooting
- Warranty instructions
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
amber connect C400-E-LA Covert LTE Vehicle GPS Tracker
Product overview
Position tracking
-
LTE, UMTS& GSM connectivity
-
GPS & LBS positioning
-
Real-time location query
-
Track by time/distance/cornering/ignition
Anti-theft -
Remote power/Fuel cut-off
-
SOS emergency call
-
Geo-fence alert
-
Towing alert
Monitoring -
Ignition detection
-
Over-speed alert
-
Driver behavior monitoring
-
Fuel level monitoring(optional) Temperature monitoring(optional)
Specification
LTE Band
| B 1 /B2/B3/B4/B5/B7 /B8/B28AB (VL01 LA) B2/B4/B5/B7/B12/B66 (VL01A)
B1/B3/B7/B8/B20/B28A (VL01 E)
---|---
UMTS/HSPA Frequency
| 850/900/1900/2100 MHz (VL01LA)
850/1900 MHz (VL01A)
900/1900/2100 MHz (VL01 E)
GSM Frequency
| 850/900/1800/1900 MHz (VL01LA)
850/1900 MHz (VL01A)
900/1800 MHz (VL01E)
GNSSType| U-blox all-in-one GNSS receiver
Sensitivity
| Cold start: <45s Warm start: <35s Hot start: <1s
---|---
Position Accuracy| 2.5m CEP
General Specifications
| LED Indicator | GPS (blue), GSM(green), power (red) |
|---|---|
| Battery | 450mAh/3. 7V |
| Working Voltage | 12VDC/24VDC |
| Operating Temperature | -20″C~ 70″C |
| Weight | 105g |
| Dimension | 113(L)’51 (W)’20(H)mm |
Product setup
Insert SIM and Power on
- Remove the soft plug on one side of the tracker and insert the SIM card into the card slot with its gold-plated contacts towards the Printed Circuit Board.
- Remove the cover and toggle the battery switch besides the SIM slot to power on.
Power off
- Disconnect the tracker from external power.
- Remove the cover and switch to “OFF”
LED indications
Power Status (Red)
| Solid on | High power (>3.9V) |
|---|---|
| On for 0.3s and off for 3s | Medium power (3.65V-3.9V) |
| On for 0.3s and off for 0.3s | Low power (<3.65V) |
GNSS Status (Blue)
On for 0.3s and off for 0.3s| Searching signal ( over 1 min in this state
please move to open ground)
---|---
On for 0.1 s and off for 3s| Positioning success
Solid on| Low power (<3.65V)
GSM Status (Green)
| On for 0.3s and off for 0.3s | Initializing |
|---|---|
| On for 1 s and off for 3s | Logining (If long-stay in this stale, please check |
server settings)
On for 0.1 s and off for 3s| Network available
Interface and Wiring
RS485
Power and 1/0
| Red | PW+ | Supply voltage, 9-36V |
|---|---|---|
| Orange | ACC | ACC by default, positive triggered |
| Yellow | Relay | Fuel/Power cut-off |
| Black | GND | Grounding wire |
| Purple | SOS+ | SOS(positive)ADC |
| White | SOS- | SOS(Negative) |
Power connection
The standard power supply ranges from 11V to 36VDC.
During installation, negative side should connect to the ground.
Do not connect with other ground wires simultaneously.
Ignition wire
ACC line (orange} connects to vehicle’s ACC, detecting ignition.
Be sure to check if it’s a real ignition wire i.e. power does not disappear
after starting the engine.
Relay wiring
Relay’s white line (85) connects to the positive side of battery (12V} while
the yellow line (86) connects to the device relay control (yellow line on the
power cord}.
Find the fuel pump in the vehicle and cut off its positive power line. The
positive side of fuel pump connects to the green line (87a} while the side
closing to starter motor connects to green line (30) , as the below chart.
Switch of the two green lines have the same effect.
12V relay is standard. The device is suitable for vehicles with 12V supply. If the vehicle power supply is 24V, use 24V relay.
Package & Optional accessories
- Standard
- Power cable Relay
- SOS cable
Installation recommendation
- The device should face up to the sky.
- Metal thermal barrier or healing layer of the windshield affects the signal.
Troubleshooting
| Type | Use |
|---|
Unable to connect to tracking platform
| Check the APN and IP settings.
Check whether the data service of SIM card is enabled.
Check the balance of SIM card.
Tracker shows offline
| Check whether external power is still connected. Check if the vehicle entered network blind area. Check the balance of SIM card.
Unable to connect locate
| Make sure the top side facing upward without metallic things shielded.
Make sure it’s not in area with no satellite coverage.
Location drift
| In area with poor GNSS signal (tall building around or basement), drifting may happen. Check whether vibration happens around to trigger the accelerator.
No command reply
| Make sure command format is correct. Vehicle may be in network blind area. Make sure SIM card is well inserted and has SMS service.
Warranty instructions
- The warranty is valid only when the warranty card is properly completed, and upon presentation of the proof of purchase consisting of original invoice indicating the date of purchase, model and serial No.of the product. We reserve the right to refuse warranty if this information has been removed or changed after the original purchase of the product from the dealer.
- Our obligations are limited to repair of the defect or replacement the defective part or at its discretion replacement of the product itself.
- Warranty repairs must be carried out by our Authorized Service Centre. Warranty cover will be void, even if a repair has been attempted by any unauthorized service centre.
- Repair or replacement under the terms of this warranty does not provide right to extension or renewal of the warranty period.
- The warranty is not applicable to cases other than defects in material, design and workmanship.