amber connect C400-E-LA Covert LTE Vehicle GPS Tracker User Guide

June 4, 2024
amber connect

amber connect C400-E-LA Covert LTE Vehicle GPS Tracker

Product overview

Position tracking

  • LTE, UMTS& GSM connectivity

  • GPS & LBS positioning

  • Real-time location query

  • Track by time/distance/cornering/ignition
    Anti-theft

  • Remote power/Fuel cut-off

  • SOS emergency call

  • Geo-fence alert

  •  Towing alert
    Monitoring

  • Ignition detection

  • Over-speed alert

  • Driver behavior monitoring

  • Fuel level monitoring(optional) Temperature monitoring(optional)

Specification


LTE Band

| B 1 /B2/B3/B4/B5/B7 /B8/B28AB (VL01 LA) B2/B4/B5/B7/B12/B66 (VL01A) B1/B3/B7/B8/B20/B28A (VL01 E)
---|---


UMTS/HSPA Frequency

| 850/900/1900/2100 MHz (VL01LA)

850/1900 MHz (VL01A)

900/1900/2100 MHz (VL01 E)


GSM Frequency

| 850/900/1800/1900 MHz (VL01LA)

850/1900 MHz (VL01A)

900/1800 MHz (VL01E)

GNSSType| U-blox all-in-one GNSS receiver


Sensitivity

| Cold start: <45s Warm start: <35s Hot start: <1s
---|---
Position Accuracy| 2.5m CEP

General Specifications
LED Indicator GPS (blue), GSM(green), power (red)
Battery 450mAh/3. 7V
Working Voltage 12VDC/24VDC
Operating Temperature -20″C~ 70″C
Weight 105g
Dimension 113(L)’51 (W)’20(H)mm

Product setup

Insert SIM and Power on

  1. Remove the soft plug on one side of the tracker and insert the SIM card into the card slot with its gold-plated contacts towards the Printed Circuit Board.
  2. Remove the cover and toggle the battery switch besides the SIM slot to power on.

Power off

  1. Disconnect the tracker from external power.
  2. Remove the cover and switch to “OFF”

LED indications

Power Status (Red)

Solid on High power (>3.9V)
On for 0.3s and off for 3s Medium power (3.65V-3.9V)
On for 0.3s and off for 0.3s Low power (<3.65V)

GNSS Status (Blue)

On for 0.3s and off for 0.3s| Searching signal ( over 1 min in this state please move to open ground)
---|---
On for 0.1 s and off for 3s| Positioning success
Solid on| Low power (<3.65V)

GSM Status (Green)

On for 0.3s and off for 0.3s Initializing
On for 1 s and off for 3s Logining (If long-stay in this stale, please check

server settings)
On for 0.1 s and off for 3s| Network available

Interface and Wiring

RS485

Power and 1/0

Red PW+ Supply voltage, 9-36V
Orange ACC ACC by default, positive triggered
Yellow Relay Fuel/Power cut-off
Black GND Grounding wire
Purple SOS+ SOS(positive)ADC
White SOS- SOS(Negative)

Power connection
The standard power supply ranges from 11V to 36VDC.
During installation, negative side should connect to the ground.
Do not connect with other ground wires simultaneously.

Ignition wire
ACC line (orange} connects to vehicle’s ACC, detecting ignition.
Be sure to check if it’s a real ignition wire i.e. power does not disappear after starting the engine.

Relay wiring
Relay’s white line (85) connects to the positive side of battery (12V} while the yellow line (86) connects to the device relay control (yellow line on the power cord}.
Find the fuel pump in the vehicle and cut off its positive power line. The positive side of fuel pump connects to the green line (87a} while the side closing to starter motor connects to green line (30) , as the below chart. Switch of the two green lines have the same effect.

12V relay is standard. The device is suitable for vehicles with 12V supply. If the vehicle power supply is 24V, use 24V relay.

Package & Optional accessories

  • Standard
  • Power cable Relay
  • SOS cable

Installation recommendation

  1. The device should face up to the sky.
  2. Metal thermal barrier or healing layer of the windshield affects the signal.

Troubleshooting

Type Use

Unable to connect to tracking platform

| Check the APN and IP settings.

Check whether the data service of SIM card is enabled.

Check the balance of SIM card.


Tracker shows offline

| Check whether external power is still connected. Check if the vehicle entered network blind area. Check the balance of SIM card.


Unable to connect locate

| Make sure the top side facing upward without metallic things shielded.

Make sure it’s not in area with no satellite coverage.


Location drift

| In area with poor GNSS signal (tall building around or basement), drifting may happen. Check whether vibration happens around to trigger the accelerator.


No command reply

| Make sure command format is correct. Vehicle may be in network blind area. Make sure SIM card is well inserted and has SMS service.

Warranty instructions

  1. The warranty is valid only when the warranty card is properly completed, and upon presentation of the proof of purchase consisting of original invoice indicating the date of purchase, model and serial No.of the product. We reserve the right to refuse warranty if this information has been removed or changed after the original purchase of the product from the dealer.
  2. Our obligations are limited to repair of the defect or replacement the defective part or at its discretion replacement of the product itself.
  3. Warranty repairs must be carried out by our Authorized Service Centre. Warranty cover will be void, even if a repair has been attempted by any unauthorized service centre.
  4. Repair or replacement under the terms of this warranty does not provide right to extension or renewal of the warranty period.
  5. The warranty is not applicable to cases other than defects in material, design and workmanship.

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