VIKING K-1500-EHFA Emergency Phone without Auto Dialing User Manual
- June 4, 2024
- VIKING
Table of Contents
K-1500-EHFA Emergency Phone without Auto Dialing
User Manual
TECHNICAL
Practice
TELECOM SOLUTIONS FOR THE 21ST CENTURY
**Emergency Phone without Auto-Dialing
**
The K-1500-EHFA Emergency Phone provides reliable hands-free emergency
communication.
The phone can be connected directly to a CO line or analog PABX/KSU station
when used in conjunction with a hot-line dialer (not included) or programmed
ring-down circuit such as Viking’s DLE-200B ring-down circuit (not included).
When the button is pressed, the phone will come off-hook until its intelligent
call progress detection automatically hangs it up. During this time, the user
may converse hands-free. The components of the K-1500-EHFA are mounted on a
formed aluminum panel and finished in red powder paint for easy visibility.
Features
- Intelligent call progress detection for automatic hang-up on CPC, silence, busy signal, or timeout
- Pressing the “Call” button places or cancels a call
- The selectable auto-answer feature allows remote monitoring
- Two-way handsfree communication
- Vandal-resistant metal push button
- Programmable maximum call length
- Programmable VOX (mic/speaker) switching speed
- Adjustable mic and speaker volume
- Use on an analog ringdown circuit that provides CPC, busy, return to dial tone, or silence when called the phone hangs up
- Phone line powered
- Designed to mount in a standard emergency phone enclosure (10” x 7” x 3”)
- Built for easy installation and simple operation
Applications
- Commercial, industrial or residential elevators
- Use in conjunction with a Viking K-1900-5 Dialer or a K-1900-30 Multi-Number Dialer (not included) on CO lines or analog PABX/KSU stations
- Use on a programmed ringdown circuit of an analog PABX/KSU station
Phone……715..386..8861
www.VikingElectronics.com
Specification
Power: Telephone line powered (18V DC/20mA minimum)
Dimensions: 6.8” x 9.875” x 2.1” (174mm x 251mm x 63.5mm)
Shipping Weight: 2 lbs (0.91 kg)
Operating temperature: 32°F to 90°F (0°C to 32°C)
Humidity: 5% to 95% noncondensing humidity
Speaker Volume: Approximately 70db maximum @ 1m
Ring Voltage: 25V AC RMS minimum
CPC Disconnect Time: 300ms minimum
REN: 0.8A
Connections: (2) gel-filled butt connectors
Warranty
IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, CONTACT VIKING TECHNICAL
SUPPORT AT:715-386-8666
Our Technical Support Department is available for assistance Monday to Friday
8:00 am – 5:00 pm central time. So we can give you better service before you
call please:
- Know the model number, the serial number, and what software version you have (see serial label).
- Have the Product Manual in front of you.
- It is best if you are on site.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:
- Customers must contact Viking’s Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA) number. The customer MUST have a complete description of the problem, with all pertinent information regarding the defect, such as options set, conditions, symptoms, methods to duplicate problems, frequency of failure, etc.
- Packing: Return equipment in its original box or in proper packing so that damage will not occur while in transit. The original product boxes are not designed for shipping – an overpack box is required to prevent damage in transit. Static-sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individually boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:
- Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.
- RA number on the carton: In large printing, write the RA number on the outside of each carton being returned.
VIKING ELECTRONICS 1531 INDUSTRIAL STREET HUDSON, WI 54016
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
-
Customers must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The customer MUST
be able to step through recommended tests for diagnosis. -
If the Technical Support Product Specialist determines that the equipment is defective based on the customer’s input and troubleshooting, a Return
An authorization (RA) number will be issued.
This number is valid for fourteen (14) calendar days from the date of issue. -
After obtaining the RA number, return the approved equipment to your distributor. Please reference the RA number on the paperwork being shipped back with the unit(s), and also the outside of the shipping box. The original product boxes are not designed for shipping – an overpack box is required to prevent damage in transit. Once your distributor receives the package, they will replace the product over the counter at no charge. The distributor will then return the product to Viking using the same RA number.
-
The distributor will NOT exchange this product without first obtaining the RA number from you. If you haven’t followed the steps listed in 1, 2, and 3, be aware that you will have to pay a restocking charge.
TWO-YEAR LIMITED WARRANTY
Viking warrants its products to be free from defects in the workmanship or
materials, under normal use and service, for a period of two years from the
date of purchase from any authorized Viking distributor. If at any time during
the warranty period, the product is deemed defective or malfunctions, return
the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI.,
54016. Customers must contact Viking’s Technical Support Department at
715-386-8666 to obtain a Return
Authorization (RA) number.
This warranty does not cover any damage to the product due to lightning, over-
voltage, under voltage, accident, misuse, abuse, negligence, or any damage
caused by the use of the product by the purchaser or others. This warranty
does not cover nonEWP products that have been exposed to wet or corrosive
environments.
This warranty does not cover stainless steel surfaces that have not been
properly maintained.
NO OTHER WARRANTIES. VIKING MAKES NO WARRANTIES RELATING TO ITS PRODUCTS OTHER
THAN AS DESCRIBED ABOVE AND DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OR
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
EXCLUSION OF CONSEQUENTIAL DAMAGES. VIKING SHALL NOT, UNDER ANY CIRCUMSTANCES,
BE LIABLE TO THE PURCHASER, OR ANY OTHER PARTY, FOR CONSEQUENTIAL, INCIDENTAL,
SPECIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF
THE PRODUCT SOLD HEREUNDER.
EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY. WHETHER IN AN ACTION BASED ON
CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), OR ANY OTHER LEGAL
THEORY, ANY LIABILITY OF VIKING SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF
THE PRODUCT, OR AT VIKING’S OPTION, REFUND OF THE PURCHASE PRICE AS THE
EXCLUSIVE REMEDY AND ANY LIABILITY OF VIKING SHALL BE SO LIMITED.
IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS
AGREEMENT WHICH PROVIDES FOR DISCLAIMER OF WARRANTIES, EXCLUSION OF
CONSEQUENTIAL DAMAGES, AND EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY, ARE
SEVERABLE FROM ANY OTHER PROVISION AND EACH PROVISION IS A SEPARABLE AND
INDEPENDENT ELEMENT OF RISK ALLOCATION AND IS INTENDED TO BE ENFORCED AS SUCH.
FCC REQUIREMENTS
This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the side of this equipment is a label that contains,
among other information, a product identifier in the format the US:
AAAEQ##TXXXX. If requested, this number must be provided to the telephone
company.
The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices
not ringing in response to an incoming call. In most but not all areas, the
sum of the RENs should not exceed five (5.0) To be certain of the number of
devices that may be connected to a line, as determined by the total RENs,
contact the local telephone company. For products approved after July 23,
2001, the REN for this product is part of the product identifier that has the
format US: AAAEQ##TXXXX. The digits represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is
separately shown on the label.
The plug used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements
adopted by the ACTA. If your home has specially wired alarm equipment
connected to the telephone line, ensure the installation of this K-1500-EHFA
does not disable your alarm equipment. If you have questions about what will
disable alarm equipment, consult your telephone company or a qualified
installer.
If the K-1500-EHFA causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be
required. But if advance notice isn’t practical, the telephone company will
notify the customer as soon as possible. Also, you will be advised of your
right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the operation of the equipment.
If this happens, the telephone company will provide advance notice in order
for you to make the necessary modifications to maintain uninterrupted service.
If trouble is experienced with the K-1500-EHFA, for repair or warranty
information, please contact:
Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI 54016 Phone:
715-386-8666
If the equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the problem is
resolved.
Connection to Party Line Service is subject to State Tariffs. Contact the
state public utility commission, public service commission, or corporation
commission for information.
WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY
NUMBERS:
Remain on the line and briefly explain to the dispatcher the reason for the
call. Perform such activities in the off-peak hours, such as early morning or
late evening.
It is recommended that the customer install an AC surge arrester in the AC
outlet to which this device is connected. This is to avoid damaging the
equipment caused by local lightning strikes and other electrical surges.
PART 15 LIMITATIONS
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
INSTALLATION
IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC outlet and the telephone line. It is recommended that a surge protector is installed to protect against such surges.
A. Mounting
The K-1500-EHFA is designed to be mounted inside of a standard elevator phone
box: 10” high x 7” wide x 3” deep (Example: Allen Tel Outlet Box, part #
GB62247).
B. Wiring
* Note: To increase surge protection, loosen the PCB mounting screw
labeled (as shown above) and fasten a wire with a spade terminal (included)
from the mounting screw to Earth Ground (grounding rod, water pipe, etc.)
** Note: The gel-filled (water-tight) butt connectors are designed for
insulation displacement on 19-26 gauge wire with maximum insulation of 0.082
inches. Cut off stripped wire ends before terminating.
Programming
A. Adjusting Speaker Volume
The SPKR VOL pot can be adjusted to increase or decrease the speaker volume to
the level desired as shown right.
B. Adjusting the Microphone Volume
In certain noisy locations (background traffic, machinery, or wind), the
microphone volume may need to be decreased. A symptom of this is a one-way
talk path, in which the distant party cannot be heard over the speaker. A MIC
VOL pot is provided on the K-1500-EHFA for increasing or decreasing the
microphone volume. Note: If the microphone volume is set too high or too low,
a one-way talk path may occur.
C. DIP Switch Programming
-
Auto Answer Feature ON/OFF (DIP Switch 1)
DIP switch 1 is for turning the Auto Answer feature ON and OFF. The phone is factory set to auto-answer when an inbound call is detected. -
Dial Tone Detection ON/OFF (DIP Switch 2)
With DIP switch 2 in the ON position, if the K-1500-EHFA detects more than 5 seconds of continued dial tone, the unit will automatically disconnect. If the K-1500-EHFA is installed on a continuously noisy line, it may detect the noise as a dial tone and automatically disconnect. If this happens, turn the dial tone detection (DIP switch 2) OFF. DIP Switch| Position| Description
---|---|---
1| ON| Auto-Answer ON
1| OFF| Auto-Answer OFF
2| ON| Dial Tone Detection ON
2| OFF| Dial Tone Detection OFF
3| ON| Programming Mode
3| OFF| Normal Operation Mode *
* Note: These are the factory settings.
- Programming Mode ON/OFF (DIP Switch 3)
With DIP switch 3 in the OFF position, the K-1500-EHFA is in the “Normal Operation Mode” (factory setting). By placing DIP switch 3 in the ON position, the K-1500-EHFA ’s programming mode is enabled. The programming mode is used for adjusting the Call Length Time Out, Silence Time for automatic disconnect and the Talk/Listen to delay (VOX switching speed). These features are set from the factory and normally do not need adjustment. If adjustment is necessary, see Programming sections D – I.
D. Accessing the Programming Mode
The K-1500-EHFA can be programmed from any touch-tone phone using a telephone
line, analog PABX/KSU station or a Viking model DLE-200B Line Simulator.
Step 1.| Move DIP switch 1 to the ON position (sets unit to answer incoming
calls – see section C).
---|---
Step 2.| Move DIP switch 3 to ON (incoming calls automatically enter the
programming mode – see section C).
Step 3.| From a touch-tone phone call, the line is attached to the
K-1500-EHFA.
Step 4.| When the K-1500-EHFA answers, 2 beeps will be heard and you will
automatically enter the programming mode.
Step 5.| When finished programming, enter “0000” to exit programming and move
DIP switch 3 back to OFF (see section C).
E. Quick Programming Features
| Select Feature| Wait for
Beep(s)| Enter
Time Value| Wait for
2 Beeps
---|---|---|---|---
Call length time out (1-9 minutes), blank = disabled (factory set to 11111 = 5
minutes)| 0| beep| 111| beep beep
Silence time out for disconnect (10-90 seconds), blank = disabled (factory set
to 1111 = 40 secs)| 00| beep| 111| beep beep
Talk/listen delay (VOX switching speed) 0.1 – 0.9 seconds (factory set to 111
= 0.3 secs)| 000| beep| 111| beep beep
Forced hang-up command (used to exit programming and hang up the K-1500-EHFA)|
0000| 3 beeps| |
See Table A below
F. Programming Beeps
If a valid “Feature” is entered, a single beep will be heard. If an invalid “Feature” (five or more zeros) is entered, 3 beeps will be heard and the K-1500-EHFA will hang up. If a valid “Time” is entered 2 beeps will be heard. If an invalid “Time” is entered, 3 beeps will be heard and you will have 20 seconds to enter the next valid “Feature”.
G. Call Length Time Out
This feature selects the maximum length of time that calls can be connected.
Programmable in increments of 1 minute up to a maximum of 9 minutes.
Programming nothing in the time value location will disable the call length
time out. With the call length disabled, the K-1500-EHFA phone must rely on
CPC, busy, silent or return dial tone to hang up. See Table A.
* Note: The factory default is 5 minutes.
Table A
Time Value| Call Length Time Out| Silence Time Out|
Talk/Listen Delay
---|---|---|---
1| 1 min| 10 sec| 0.1 sec
11| 2 min| 20 sec| 0.2 sec
111| 3 min| 30 sec| 0.3 sec
1111| 4 min| 40 sec| 0.4 sec
11111| 5 min*| 50 sec| 0.5 sec
111111| 6 min| 60 sec| 0.6 sec
1111111| 7 min| 70 sec| 0.7 sec
11111111| 8 min| 80 sec| 0.8 sec
111111111| 9 min| 90 sec| 0.9 sec
10 or more| Disabled| Disabled| Error
H. Silence Time Out
This feature selects the length of time that calls will remain connected
without voice activity. Programmable in increments of 10 seconds up to a
maximum of 90 seconds. To disable the silence time out, program nothing in the
time value location. See Table A.
* Note: The factory default is 40 seconds.
I. Talk/Listen Delay (VOX Switching Speed)
This feature selects switching time between talk and listen-to modes (VOX
switching time). See Table A.
* Note: The factory default is 0.3 seconds.
Operation
When the push button is pressed, the K-1500-EHFA phone goes off-hook, much like a standard speaker phone. In the event that the line is busy, the K-1500-EHFA will hang up. The K-1500-EHFA will also automatically hang up on CPC, silence, busy signal, return to dial tone, or time out. If programmed to auto-answer (DIP switch 1 ON), the K-1500-EHFA will also answer any incoming call.
Product Support:715-386-8666
Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate such changes.
DOD 220
Printed in the U.S.A.
ZF302380 Rev B
Documents / Resources
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VIKING K-1500-EHFA Emergency Phone without Auto
Dialing
[pdf] User Manual
K-1500-EHFA, Emergency Phone without Auto Dialing, K-1500-EHFA Emergency
Phone, Emergency Phone, K-1500-EHFA Emergency Phone without Auto Dialing
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