VIKING VE-ARSW Area of Refuge Surface Mount Command Center Cabinet User Manual
- October 27, 2023
- VIKING
Table of Contents
VIKING VE-ARSW Area of Refuge Surface Mount Command Center Cabinet User
Manual
Introductions
Shown with Panasonic 824 PABX key phone model KX-T7731 (not included)
Each Area of Refuge is required to have a central control point (Command Center) where the emergency phones call for assistance.
In low rise buildings (less than 60 ft tall) the Command Center can simply be a telephone mounted in a cabinet located on the ground floor of the elevator lobby. The VE-ARSW cabinet is ideal for this application, allowing you to mount a single line phone or PABX Key phone.
The VE-ARSW is a 13” x 13.5” x 4” surface mount metal cabinet with a hinged door, roller catch, chrome handle, phone mounting studs and optional lock. The lock is equipped with a breakaway cam allowing emergency personnel to force the door open if the key cannot be found.
Features
- 20 gauge galvanneal steel cabinet with gloss white powder coat finish
- Optional roller catch to keep door closed when not using the lock
- Lock with breakaway cam and two keys
- Heavy duty chrome plated cast handle
- Mounting studs on back panel for mounting any standard wall phone
- Hinged door with clear acrylic window
www.vikingelectronics.com
Information: (715) 386-8861
Applications
Wall mounting an Area of Refuge command center phone at the ground floor elevator lobby in low rise buildings.
Specifications
Material: 20 gauge galvanneal steel
Finish: Gloss white powder paint
Dimensions: 13.0” x 13.5” x 4.0” (330.2 mm x 342.9 mm x 101.6 mm)
Weight: 8.0 lbs (3.63 kg)
Mounting: Surface mount to wall via (4) mounting holes
Included Hardware: (2) keys, handle with #8-32 x 3/4” mounting screws,
roller latch with (2) #8 x 3/8” sheet metal mounting screws
Installation and Specifications
A. Installing the Handle
Step 1| Align the handle with the two holes on the outside of the
cabinet door
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Step 2| Attach using two 8-32×3/4” screws provided.
B. Installing the Roller Catch
Step 1| Align the roller catch with the two holes centered on the inside
of the door.
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Step 2| Attach using two #8×3/8” sheet metal screws
Step 3| Adjust the roller catch so that it catches the frame of the
cabinet when opening and closing.
Application Examples
Recommendations for 6 or Less Area of Refuge Emergency Phones
Connect up to 6 Area of Refuge emergency phones (1600A Series) to one command center phone and one C.O. line. UPS must have a minimum of 90 minute backup.
Recommendations for 7-24 Area of Refuge Emergency Phones
Using a Panasonic KX-TA824 with optional expansion cards KX-TA82483 and KX- TA82470, connect up to 24 Area of Refuge emergency phones (1600A Series) to one command center phone and one C.O. line. UPS must have a minimum of 90 minute backup. Note: The Panasonic KX-TA824 can be expanded (in increments of 6) up to 144 ports by adding a Viking LC-6 to each station port.
Warranty
IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, CONTACT VIKING TECHNICAL SUPPORT AT: 715-386-8666
Our Technical Support Department is available for assistance Monday to Friday 8:00am – 5:00pm central time. Before you call, please:
- Know the model number, the serial number, and what software version you have (see serial label).
- Have the Product Manual in front of you.
- It is best if you are on site.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:
- Customer must contact Viking’s Technical Support Department at 715-386- 8666 to obtain a Return Authorization (RA) number. The customer MUST have a complete description of the problem, with all pertinent information regarding the defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
- Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. The original product boxes are not designed for shipping – an overpack box is required to prevent damage in transit. Static sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individually boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to: VIKING ELECTRONICS 1531 INDUSTRIAL STREET HUDSON, WI 54016
- Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.
- RA number on carton: In large printing, write the RA number on the outside of each carton being returned.
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
-
Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The customer MUST be able to step through recommended tests for diagnosis.
-
If the Technical Support Product Specialist determines that the equipment is defective based on the customer’s input and troubleshooting, a Return Authorization (RA) number will be issued. This number is valid for fourteen (14) calendar days from the date of issue.
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After obtaining the RA number, return the approved equipment to your distributor. Please reference the RA number on the paperwork being shipped back with the unit(s), and also the outside of the shipping box.
The original product boxes are not designed for shipping – an overpack box is required to prevent damage in transit. Once your distributor receives the package, they will replace the product over the counter at no charge. The distributor will then return the product to Viking using the same RA number. -
The distributor will NOT exchange this product without first obtaining the RA number from you. If you haven’t followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.
TWO YEAR LIMITED WARRANTY
Viking warrants its products to be free from defects in the workmanship or
materials, under normal use and service, for a period of two years from the
date of purchase from any authorized Viking distributor. If at any time during
the warranty period, the product is deemed defective or malfunctions, return
the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI.,
54016. Customer must contact Viking’s Technical Support Department at
715-386-8666 to obtain a Return Authorization (RA) number.
This warranty does not cover any damage to the product due to lightning, over
voltage, under voltage, accident, misuse, abuse, negligence or any damage
caused by use of the product by the purchaser or others. This warranty does
not cover non-EWP products that have been exposed to wet or corrosive
environments. This warranty does not cover stainless steel surfaces that have
not been properly maintained.
NO OTHER WARRANTIES. VIKING MAKES NO WARRANTIES RELATING TO ITS PRODUCTS OTHER
THAN AS DESCRIBED
ABOVE AND DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OR MERCHANTABILITY OR
FITNESS FOR ANY PARTICULAR PURPOSE.
EXCLUSION OF CONSEQUENTIAL DAMAGES. VIKING SHALL NOT, UNDER ANY CIRCUMSTANCES,
BE LIABLE TO PURCHASER, OR ANY OTHER PARTY, FOR CONSEQUENTIAL, INCIDENTAL,
SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF
THE PRODUCT SOLD HEREUNDER.
EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY. WHETHER IN AN ACTION BASED ON
CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER LEGAL
THEORY, ANY LIABILITY OF VIKING SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF
THE PRODUCT, OR AT VIKING’S OPTION, REFUND OF THE PURCHASE PRICE AS THE
EXCLUSIVE REMEDY AND ANY LIABILITY OF VIKING SHALL BE SO LIMITED.
IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS
AGREEMENT WHICH PROVIDES FOR DISCLAIMER OF WARRANTIES, EXCLUSION OF
CONSEQUENTIAL DAMAGES, AND EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY, ARE
SEVERABLE FROM ANY OTHER PROVISION AND EACH PROVISION IS A SEPARABLE AND
INDEPENDENT ELEMENT OF RISK ALLOCATION AND IS INTENDED TO BE ENFORCED AS SUCH.
Product Support: (715) 386-8666
Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate such changes.
References
Read User Manual Online (PDF format)
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