VIKING VE-9×12 Series Outdoor Enclosures Owner’s Manual
- October 30, 2023
- VIKING
Table of Contents
- Introduction
- Features
- Applications
- Specifications
- Dimension
- Installation
- A. Adhering the Optional “Telephone” Label on the VE-9×12(R/Y/B)-0P
- B. Installing the VE-9×12(R/Y/B)-1P with an RJ11 Wall Plate
- C. Installing the VE-9×12(R/Y/B)-1P
- D. Installing the VE-9×12(R/Y/B)-2P
- E. Installing the VE-9×12(R/Y/B)-3P
- F. Optional VE-PBL Push Button Lock
- G. Optional VE-SPG Door Return Hinge Spring
- Understanding VE-9×12 Model Numbers
- Viking Products Compatible with VE-9×12(R/Y/B)-1P
- Viking Products Compatible with VE-9×12(R/Y/B)-2P
- Viking Products Compatible with VE-9×12(R/Y/B)-3P
- Other Viking Products
- TWO YEAR LIMITED WARRANTY
- Documents / Resources
VIKING VE-9×12 Series Outdoor Enclosures
Introduction
The VE-9×12 series of outdoor enclosures provide the ultimate in weather protection for your Viking product or other device. The VE-9×12 enclosures are constructed of durable UV stable polycarbonate / ABS composite to provide years of outdoor service. The heavy-duty doors are labeled “Telephone” and have a gasket seal to keep out even the harshest weather. The VE-9×12 allows you to choose from three panels that allow mounting many different Viking products.
The VE-9×12 enclosures are available in three high visibility colors: red with silver lettering, yellow with red lettering, or black with silver lettering.
Models VE-9×12(R/Y/B)-0P come without an adapter panel, ideal for mounting non-Viking equipment. These enclosures are available in all three colors and include a separate “Telephone” label.
Features
- Designed to meet NEMA/EEMAC Type 4/4X/12 requirements
- Constructed of heavy-duty UV stable polycarbonate / ABS composite with flame-retardant UL 94 V-0 rating
- Drip guard and gasket sealed door
- 0.020” thick stamped aluminum “Telephone” label with scratch resistant UV stable clear coat
- All models are available in Red, Yellow, or Black
- Three internal adapter panel options, see page 3
- Models available without internal adapter panel for mounting other (non-Viking) products and include a separate “Telephone” label
- Mounting holes for standard RJ11 wall plate available, see Installation section B on page 4
- Optional VE-SPG door return hinge spring available
- Optional VE-PBL push button lock and key set available
Applications
- Parking lots
- Maintenance areas
- Building exteriors
- Gas stations
- Swimming pools
- Playgrounds
- Roadside help areas
www.VikingElectronics.com Information: 715-386-8861
Specifications
- Dimensions: See Specifications on pages 2-3
- Shipping Weight: See Specifications on pages 2-3 Compatible Viking Products: See pages 6-7
- Material: Heavy-duty UV stable polycarbonate / ABS composite
- Colors: Red with silver lettering, yellow with red lettering, or black with silver lettering
- Flame Retardancy: Meets UL 94 V-0 rating
- NEMA Rating: Designed to meet NEMA/EEMAC Type 4, 4X and 12 requirements
A. Enclosure
Material: Heavy-duty UV stable polycarbonate / ABS composite
Enclosure Shipping Weight (no adapter panel): 6.6 lbs (2.99 kg)
Mounting: Mounting holes can be drilled where needed in the back of the
enclosure
*Conduit Openings: Conduit holes can be drilled where needed in the
bottom of the enclosure
* CAUTION: When warm air comes in contact with cold surfaces, such as outside walls and conduits, it causes condensation. To prevent condensation and moisture from accumulating inside the VE-9×12 enclosure, always bring conduit into the bottom of the enclosure.
Dimension
B. Adapter Panels
-
Adapter Panel 1
Material: 12 gauge aluminum
Finish: Black powder paint
Adapter Panel 1 Dimensions: 7.08”W x 11.23”H x 1.25”D
Adapter Panel 1 Shipping Weight: 0.8 lbs
VE-9×12(R/Y/B)-1P Shipping Weight: 7.4 lbs
Minimum Internal Clearance: 5.75”W x 10.0”H x 5.25”D
Adapter Panel 1 is also available for purchase separately, see model VE- 9X12MK-1 on page 8. -
Adapter Panel 2
Material: 12 gauge aluminum
Finish: Black powder paint
Adapter Panel 2 Dimensions: 7.08”W x 11.23”H x 0.08”D
Adapter Panel 2 Shipping Weight: 0.5 lbs
VE-9×12(R/Y/B)-2P Shipping Weight: 7.1 lbs
Minimum Internal Clearance: 5.75”W x 10.0”H x 4.0”D
Adapter Panel 2 is also available for purchase separately, see model VE- 9X12MK-2 on page 8. -
Adapter Panel 3
Material: 14 gauge aluminum
Finish: Black powder paint
Adapter Panel 3 Dimensions: 7.08”W x 11.23”H x 0.08”D
Adapter Panel 3 Shipping Weight: 0.3 lbs
VE-9×12(R/Y/B)-3P Shipping Weight: 6.9 lbs
Minimum Internal Clearance: 5.75”W x 10.0”H x 4.0”D
Adapter Panel 3 is also available for purchase separately, see model VE- 9X12MK-3 on page 8.
Installation
A. Adhering the Optional “Telephone” Label on the VE-9×12(R/Y/B)-0P
Step 1 Clean the recessed area on the door cover with isopropol alcohol.
Step 2 Make sure the outside edges of the “Telephone” label are not
warped upward (re-form if necessary). Remove backing paper, then firmly press
label in recessed area on the front cover.
B. Installing the VE-9×12(R/Y/B)-1P with an RJ11 Wall Plate
Step 1 Mount the VE-9×12(R/Y/B)-1P to the wall or desired surface.
Step 2 Run the conduit and wiring as appropriate.
Step 3 Attach adapter panel 1 using (4) of the included 8-32 x 3/8 black
cap screws.
Step 4 Attach a standard RJ11 wall plate (not included) using (2) of the
included 8-32 x 3/8 black cap screws.
Step 5 Attach the compatible Viking product to the RJ11 wall plate (see
page 6 for compatible products).
C. Installing the VE-9×12(R/Y/B)-1P
Step 1 Mount the VE-9×12(R/Y/B)-1P to the wall or desired surface.
Step 2 Run the conduit and wiring as appropriate.
Step 3 Attach adapter panel 1 using the (4) included 8-32 x 3/8 black cap
screws.
Step 4 Attach the compatible Viking product directly to the adapter panel
using the installation instructions provided in the Product Manual (see page 6
for compatible products).
D. Installing the VE-9×12(R/Y/B)-2P
Step 1 Mount the VE-9×12(R/Y/B)-2P to the wall or desired surface.
Step 2 Run the conduit and wiring as appropriate.
Step 3 Attach adapter panel 2 using the (4) included 8-32 x 3/8 black cap
screws.
Step 4 Attach the compatible Viking product directly to the adapter panel
using the installation instructions provided in the Product Manual (see page 6
for compatible products).
E. Installing the VE-9×12(R/Y/B)-3P
-
Mounting a Viking Panel Phone with 12” Cable
The VE-9×12(R/Y/B)-3P is designed to be used with Viking panel phones that come with a 12” armored cable. See page 7 for compatible products.
Step 1 Mount the VE-9×12(R/Y/B)-3P to the wall or desired surface.
Step 2 Run the conduit and wiring as appropriate.
Step 3 Attach adapter panel 3 using the (4) included 8-32 x 3/8 black cap screws.
Step 4 Attach a compatible Viking panel phone with a 12” armored cable directly to the adapter panel using the installation instructions provided in the Product Manual (see page 6 for compatible products). -
Mounting a Viking Panel Phone with a 36” or 54” Armored Cable
The VE-9×12(R/Y/B)-3P is designed to be used with Viking panel phones that come with a 12” armored cable. If a panel phone with a longer armored cable is used, follow steps below. See page 7 for compatible products.
Step 1 Mount the VE-9×12(R/Y/B)-3P as shown in steps 1-3 above.
Step 2 Attach a Viking panel phone directly to the adapter panel using the installation instructions provided in the Product Manual.
Step 3 Adjust the Viking panel phone armored cable as shown in section a. below. Important: The cable is not adjustable on Viking panel phones with a 12” armored cable.
Step 4 Optional: A “U” shaped relief cut can be made in the enclosure base as shown in section b. below
a. Adjusting the Viking Panel Phone Armored Cable
Viking panel phones that come with a 12” armored cable are not adjustable. See page 7 for compatible products.
Step 1 Loosen the 6-32 nut on the back of the Viking panel phone.
Step 2 Loosen the brass collar set screw on the back of the panel phone using the 3/32 hex key included with the panel phone.
Step 3 Pull the armored cable through to the desired length, making sure the cable length is short enough that the door of the VE-9×12(R/Y/B)-3P will not close on the cable. The extra cable length will easily store behind the adapter panel.
Step 4 Tighten the brass collar and the 6-32 nut.
b. Optional Relief Cut
An optional “U” shaped relief cut can be made in the base of the enclosure as
shown right. This will allow longer armored cables to hang below the chassis
with the door closed and help prevent the door from closing on the handset
cable. See page 7 for compatible products.
F. Optional VE-PBL Push Button Lock
An optional VE-PBL lock and key set is available if you choose to keep your VE-9×12 series enclosure locked. Please contact your distributor for pricing and availability
G. Optional VE-SPG Door Return Hinge Spring
An optional VE-SPG door return hinge spring is available to assure the door is closed after use. Please contact your distributor for pricing and availability.
Understanding VE-9×12 Model Numbers
A Size of the Enclosure
9×12 = Measures approximately 9” wide x 12” tall
B Color of the Enclosure
R = Red with silver lettering
Y = Yellow with red lettering
B = Black with silver lettering
C Internal Adapter Panel
1 = Adapter panel 1 included, see page 3
2 = Adapter panel 2 included, see page 3
3 = Adapter panel 3 included, see page 3
0 = No internal panel included
D Enclosure Material
P = Glass fiber reinforced
Polycarbonate / ABS
Viking Products Compatible with VE-9×12(R/Y/B)-1P
Compatible Viking Product| Product Description|
Color
|
Adapter Panel
---|---|---|---
E-1600-03B| Analog emergency phone, stainless|
R/Y/B
|
1
E-1600-03B-EWP| Analog emergency phone with EWP, stainless|
R/Y/B
|
1
E-1600-03-IP| VoIP emergency phone, stainless|
R/Y/B
|
1
E-1600-03-IPEWP| VoIP emergency phone with EWP, stainless|
R/Y/B
|
1
E-1600-40A| Analog emergency phone, red with no text|
R/Y/B
|
1
E-1600-40A-EWP| Analog emergency phone with EWP, red with no text|
R/Y/B
|
1
E-1600-40-IP| VoIP emergency phone, red with no text|
R/Y/B
|
1
E-1600-40-IPEWP| VoIP emergency phone with EWP, red with no text|
R/Y/B
|
1
E-1600-45A| Analog emergency phone, yellow|
R/Y/B
|
1
E-1600-45A-EWP| Analog emergency phone with EWP, yellow|
R/Y/B
|
1
E-1600-45-IP| VoIP emergency phone, yellow|
R/Y/B
|
1
E-1600-45-IPEWP| VoIP emergency phone with EWP, yellow|
R/Y/B
|
1
E-1600-60A| Analog “POLICE” emergency phone, blue|
R/Y/B
|
1
E-1600-60A-EWP| Analog “POLICE” emergency phone with EWP, blue|
R/Y/B
|
1
E-1600-60-IP| VoIP “POLICE” emergency phone, blue|
R/Y/B
|
1
E-1600-60-IPEWP| VoIP “POLICE” emergency phone with EWP, blue|
R/Y/B
|
1
E-1600-65A| Analog emergency phone, blue|
R/Y/B
|
1
E-1600-65A-EWP| Analog emergency phone with EWP, blue|
R/Y/B
|
1
E-1600-65-IP| VoIP emergency phone, blue|
R/Y/B
|
1
E-1600-65-IPEWP| VoIP emergency phone with EWP, blue|
R/Y/B
|
1
E-1600A| Analog emergency phone, red|
R/Y/B
|
1
E-1600A-EWP| Analog emergency phone with EWP, red|
R/Y/B
|
1
E-1600-BKA| Analog compact emergency phone, black|
R/Y/B
|
1
E-1600-BKA-EWP| Analog compact emergency phone with EWP, black|
R/Y/B
|
1
E-1600-BK-IP| VoIP compact emergency phone, black|
R/Y/B
|
1
E-1600-BK-IPEWP| VoIP compact emergency phone with EWP, black|
R/Y/B
|
1
E-1600-BLA| Analog compact emergency phone, blue|
R/Y/B
|
1
E-1600-BLA-EWP| Analog compact emergency phone with EWP, blue|
R/Y/B
|
1
E-1600-BL-IP| VoIP compact emergency phone, blue|
R/Y/B
|
1
E-1600-BL-IPEWP| VoIP compact emergency phone with EWP, blue|
R/Y/B
|
1
E-1600-BLPA| Analog compact “POLICE” emergency phone, blue|
R/Y/B
|
1
E-1600-BLPA-EWP| Analog “POLICE” emergency phone with EWP, blue|
R/Y/B
|
1
Compatible Viking Product| Product Description|
Color
|
Adapter Panel
---|---|---|---
E-1600-BLP-IP| VoIP compact “POLICE” emergency phone, blue|
R/Y/B
|
1
E-1600-BLPIPEWP| VoIP emergency “POLICE” phone with EWP, blue|
R/Y/B
|
1
E-1600-IP| VoIP emergency phone, red|
R/Y/B
|
1
E-1600-IP-EWP| VoIP emergency phone with EWP, red|
R/Y/B
|
1
E-1600-RDA| Analog compact emergency phone, red|
R/Y/B
|
1
E-1600-RDA-EWP| Analog compact emergency phone with EWP, red|
R/Y/B
|
1
E-1600-RD-IP| VoIP compact emergency phone, red|
R/Y/B
|
1
E-1600-RD-IPEWP| VoIP compact emergency phone with EWP, red|
R/Y/B
|
1
E-1600-SSA| Analog compact emergency phone, stainless|
R/Y/B
|
1
E-1600-SSA-EWP| Analog compact emergency phone with EWP, stainless|
R/Y/B
|
1
E-1600-SS-IP| VoIP compact emergency phone, stainless|
R/Y/B
|
1
E-1600-SS-IPEWP| VoIP compact emergency phone with EWP, stainless|
R/Y/B
|
1
E-1600-YLA| Analog compact emergency phone, yellow|
R/Y/B
|
1
E-1600-YLA-EWP| Analog compact emergency phone with EWP, yellow|
R/Y/B
|
1
E-1600-YL-IP| VoIP compact emergency phone, yellow|
R/Y/B
|
1
E-1600-YL-IPEWP| VoIP compact emergency phone with EWP, yellow|
R/Y/B
|
1
E-20B| Analog speaker phone|
R/Y/B
|
1
E-20B-EWP| Analog speaker phone with EWP|
R/Y/B
|
1
E-20-IP| VoIP speaker phone|
R/Y/B
|
1
E-20-IP-EWP| VoIP speaker phone with EWP|
R/Y/B
|
1
E-20TF-IP| VoIP touch-free entry phone, plastic chassis|
R/Y/B
|
1
E-20TF-IP-EWP| VoIP touch-free entry phone with EWP, plastic chassis|
R/Y/B
|
1
K-1500P-W| Analog wall phone with ringer, red|
R/Y/B
|
1
K-1500P-W ASH| Analog wall phone with ringer, ash|
R/Y/B
|
1
K-1900W-2| Analog hot-line wall phone, red|
R/Y/B
|
1
K-1900W-2 ASH| Analog hot-line wall phone, ash|
R/Y/B
|
1
K-1900W-IP| VoIP hot-line wall phone, red|
R/Y/B
|
1
K-1900W-IP ASH| VoIP hot-line wall phone, ash|
R/Y/B
|
1
W-2000A| Handsfree doorbox, plastic chassis|
R/Y/B
|
1
W-2000A-EWP| Handsfree doorbox with EWP, plastic chassis|
R/Y/B
|
1
Viking Products Compatible with VE-9×12(R/Y/B)-2P
Compatible Viking Product| Product Description|
Color
|
Adapter Panel
---|---|---|---
E-10A| Analog speaker phone, black finish|
R/Y/B
|
2
E-10A-EWP| Analog speaker phone with EWP, black finish|
R/Y/B
|
2
E-10-IP| VoIP speaker phone, black finish|
R/Y/B
|
2
E-10-IP-EWP| VoIP speaker phone with EWP, black finish|
R/Y/B
|
2
E-1600-20A| Analog emergency phone with 2 buttons|
R/Y/B
|
2
E-1600-20A-EWP| Analog emergency phone with 2 buttons and EWP|
R/Y/B
|
2
E-1600-20-IP| VoIP emergency phone with 2 buttons|
R/Y/B
|
2
E-1600-20-IPEWP| VoIP emergency phone with 2 buttons and EWP|
R/Y/B
|
2
E-1600-30A| Analog emergency phone, stainless|
R/Y/B
|
2
E-1600-30A-EWP| Analog emergency phone with EWP, stainless|
R/Y/B
|
2
E-1600-30-IP| VoIP emergency phone, stainless|
R/Y/B
|
2
E-1600-30-IPEWP| VoIP emergency phone with EWP, stainless|
R/Y/B
|
2
E-30| Analog speaker phone with dialer, stainless|
R/Y/B
|
2
E-30-EWP| Analog speaker phone with EWP, stainless|
R/Y/B
|
2
E-30-IP| VoIP speaker phone with dialer, stainless| R/Y/B| 2
E-30-IP-EWP| VoIP speaker phone with EWP, stainless|
R/Y/B
|
2
E-30-PT| Analog push-to-talk speaker phone, stainless|
R/Y/B
|
2
E-30-PT-EWP| Analog push-to-talk phone with EWP, stainless|
R/Y/B
|
2
E-30TF-IP| VoIP touch-free entry phone, stainless|
R/Y/B
|
2
E-30TF-IP-EWP| VoIP touch-free entry phone with EWP, stainless|
R/Y/B
|
2
Compatible Viking Product| Product Description|
Color
|
Adapter Panel
---|---|---|---
E-35| Analog speaker phone with camera, stainless|
R/Y/B
|
2
E-35-EWP| Analog speaker phone with camera and EWP, stainless|
R/Y/B
|
2
E-35-IP| VoIP speaker phone with dialer, stainless steel|
R/Y/B
|
2
E-35-IP-EWP| VoIP speaker phone with camera and EWP, stainless|
R/Y/B
|
2
E-60 Series| Analog double-gang speaker phones|
R/Y/B
|
2
E-60-EWP Series| Analog double-gang speaker phones with EWP|
R/Y/B
|
2
E-60-IP Series| VoIP double-gang speaker phones|
R/Y/B
|
2
E-60-IP-EWP Series| VoIP double-gang speaker phones with EWP|
R/Y/B
|
2
E-65 Series| Analog double-gang speaker phones with video|
R/Y/B
|
2
E-65-EWP Series| Analog speaker phones with video and EWP|
R/Y/B
|
2
E-70 Series| Analog speaker phones with proximity reader|
R/Y/B
|
2
E-70-EWP Series| Analog speaker phones with proximity reader and EWP|
R/Y/B
|
2
E-75 Series| Analog phones with video and proximity reader|
R/Y/B
|
2
E-75-EWP Series| Analog phones with video, proximity reader and EWP|
R/Y/B
|
2
W-1000| Handsfree doorbox, black finish|
R/Y/B
|
2
W-1000-EWP| Handsfree doorbox with EWP, black finish|
R/Y/B
|
2
W-3000| Handsfree doorbox, stainless steel|
R/Y/B
|
2
W-3000-EWP| Handsfree doorbox with EWP, stainless steel|
R/Y/B
|
2
Viking Products Compatible with VE-9×12(R/Y/B)-3P
The VE-9×12(R/Y/B)-3P is designed to be used with Viking panel phones that come with a 12” armored cable. To the right is a list of Viking panel phones that are compatible out of the box. See page 5, section 1. Mounting a Viking Panel Phone with 12” Cable.
Compatible Viking Product| Product Description|
Color
|
Adapter Panel
---|---|---|---
K-1900-712L| Analog hot-line panel phone, 12” cable|
R/Y/B
|
3
K-1900-712L-EWP| Analog hot-line panel phone with EWP, 12” cable|
R/Y/B
|
3
K-1900-712L-IP| VoIP panel phone with dialer, 12” cable|
R/Y/B
|
3
K-1900712LIPEWP| VoIP panel phone with dialer and EWP, 12” cable|
R/Y/B
|
3
K-1900-812L| Analog panel phone with keypad, 12” cable|
R/Y/B
|
3
K-1900-812L-EWP| Analog panel phone with keypad and EWP, 12” cable|
R/Y/B
|
3
K-1900-812L-IP| VoIP panel phone with built-in entry system, 12” cable|
R/Y/B
|
3
K-1900812LIPEWP| VoIP panel phone with built-in entry system and EWP, 12” cable|
R/Y/B
|
3
The VE-9×12(R/Y/B)-3P is designed to be used with Viking panel phones that come with a 12” armored cable. To the right is a list of Viking panel phones that come with 36” or 54” armored cables. To use any of the phones listed, you will need to follow the directions on page 5, section 2. Mounting a Viking Panel Phone with a 36” or 54” Armored Cable
Compatible Viking Product| Product Description| Color|
Adapter Panel
---|---|---|---
K-1500-7| Analog no-dial panel phone, 36” cable| R/Y/B| 3
K-1900-7| Analog hot-line panel phone, 36” cable| R/Y/B| 3
K-1900-7-EWP| Analog hot-line panel phone with EWP, 54” cable| R/Y/B| 3
K-1900-7-IP| VoIP panel phone with dialer, 36” cable| R/Y/B| 3
K-1900-7-IP-EWP| VoIP panel phone with dialer and EWP, 54” cable| R/Y/B|
3
K-1900-8| Analog panel phone with keypad, 36” cable| R/Y/B| 3
K-1900-8-EWP| Analog panel phone with keypad and EWP, 54” cable| R/Y/B|
3
K-1900-8-IP| VoIP panel phone with built-in entry system, 36” cable|
R/Y/B| 3
K-1900-8-IP-EWP| VoIP panel phone with built-in entry system and EWP,
54” cable| R/Y/B| 3
Other Viking Products
To mount a variety of different Viking products, the internal adapter panels
are available for purchase separately.
For more information, visit the Viking website:
www.VikingElectronics.com
Warranty
IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, CONTACT VIKING TECHNICAL SUPPORT:
715-386-8666
Our Technical Support Department is available for assistance Monday through
Friday 8:00am to 5:00pm central time. Before you call, please:
- Know the model number, the serial number and what software version you have (see serial label).
- Have the Product Manual in front of you.
- It is best if you are on site.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:
-
Customer must contact Viking’s Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA) number. The customer MUST have a complete description of the problem, with all pertinent information regarding the defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
-
Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. The original product boxes are not designed for shipping – an overpack box is required to prevent damage in transit. Static sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individually boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment.
Include ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to: VIKING ELECTRONICS 1531 INDUSTRIAL STREETHUDSON, WI 54016 -
Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.
-
RA number on carton: In large printing, write the RA number on the outside of each carton being returned.
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
- Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The customer MUST be able to step through recommended tests for diagnosis.
- If the Technical Support Product Specialist determines that the equipment is defective based on the customer’s input and troubleshooting, a Return Authorization (RA) number will be issued. This number is valid for fourteen (14) calendar days from the date of issue.
- After obtaining the RA number, return the approved equipment to your distributor. Please reference the RA number on the paperwork being shipped back with the unit(s), and also the outside of the shipping box. The original product boxes are not designed for shipping – an overpack box is required to prevent damage in transit. Once your distributor receives the package, they will replace the product over the counter at no charge. The distributor will then return the product to Viking using the same RA number.
- The distributor will NOT exchange this product without first obtaining the RA number from you. If you haven’t followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.
TWO YEAR LIMITED WARRANTY
Viking warrants its products to be free from defects in the workmanship or
materials, under normal use and service, for a period of two years from the
date of purchase from any authorized Viking distributor.
If at any time during the warranty period, the product is deemed defective or
malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial
Street, Hudson, WI., 54016. Customer must contact Viking’s
Technical Support Department at 715-386-8666 to obtain a Return Authorization
(R.A.) number.
This warranty does not cover any damage to the product due to lightning, over
voltage, under voltage, accident, misuse, abuse, negligence or any damage
caused by use of the product by the purchaser or others. This warranty does
not cover non-EWP products that have been exposed to wet or corrosive
environments. This warranty does not cover stainless steel surfaces that have
not been properly maintained.
NO OTHER WARRANTIES. VIKING MAKES NO WARRANTIES RELATING TO ITS PRODUCTS OTHER
THAN AS DESCRIBED ABOVE AND DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OR
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
EXCLUSION OF CONSEQUENTIAL DAMAGES. VIKING SHALL NOT, UNDER ANY CIRCUMSTANCES,
BE LIABLE TO PURCHASER, OR ANY OTHER PARTY, FOR CONSEQUENTIAL, INCIDENTAL,
SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF
THE PRODUCT SOLD HEREUNDER.
EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY. WHETHER IN AN ACTION BASED ON
CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER LEGAL
THEORY, ANY LIABILITY OF VIKING SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF
THE PRODUCT, OR AT VIKING’S OPTION, REFUND OF THE PURCHASE PRICE AS THE
EXCLUSIVE REMEDY AND ANY LIABILITY OF VIKING SHALL BE SO LIMITED.
IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS
AGREEMENT WHICH PROVIDES FOR DISCLAIMER OF WARRANTIES, EXCLUSION OF
CONSEQUENTIAL DAMAGES, AND EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY, ARE
SEVERABLE FROM ANY OTHER PROVISION AND EACH PROVISION IS A SEPARABLE AND
INDEPENDENT ELEMENT OF RISK ALLOCATION AND IS INTENDED TO BE ENFORCED AS SUCH.
Product Support: 715-386-8666
Due to the dynamic nature of the product design, the information contained
in this document is subject to change without notice. Viking Electronics, and
its affiliates and/or subsidiaries
**assume no responsibility for errors and omissions contained in this
information. Revisions of this document or new editions of it may be issued to
incorporate such changes.
**
Documents / Resources
|
VIKING VE-9x12 Series Outdoor
Enclosures
[pdf] Owner's Manual
VE-9x12 Series Outdoor Enclosures, VE-9x12 Series, Outdoor Enclosures,
Enclosures
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