rSC duDuo x1 Dual Channel Dashcam User Manual

rSC duDuo x1 Dual Channel Dashcam

Box Contents

• duDuo x1 Front Camera
  

• duDuo x1 Rear Camera

• Car Power Adapter

• Charging Cable

• Rear Camera Cable

• 3M Mount Plate for Front Camera

• External GPS module
  

Camera Overview

LED STATUS

Installation

1. Insert memory card
   
   Insert a microSD memory card into the memory card slot located on the right side of the LCD screen. Be aware of the orientation shown in the picture located on the right. (Electrical contacts of the memory card should be facing the LCD display side of the camera, with the notches of microSD card facing up.) When the memory card is successfully inserted, you will hear a ‘clicking’ sound.
   **A Class 10, 8GB or above microSD memory card is required. The camera supports up to 128GB of memory capacity. (Memory card not included.)

2. Attach mount to camera
   
   Align and position the 3M mount plate with the groved notch located at the top of the camera, slot into the groove and slide it up. Ensure the mount is securely attached before installing camera.

3. Remove Lens Protection Film (Front)
   
   Before installing the camera onto the windshield, remove the Protection Film from the Front Camera’s lens. For best video recording results, please try to avoid touching the camera lens with fingers, as fingerprints and/or oil may degrade image quality.

4. Install the front camera
   
   Find a suitable location on your windshield to install the camera. We recommend placing the camera behind the rear view mirror while not obstructing your view when driving.
   Clean the windshield using water or alcohol and wipe clean with a lint-free cloth before installing.
   Peel off the protection film from the 3M pad. Ensure the camera is leveled. Push down the 3M mount plate firmly to the windshield. After that, the camera is securely mounted on the windshield.

5. Remove Lens Protection Film (Rear)
   
   Remove the Protection film from the Rear Camera’s lens. For best video recording results, please avoid touching the camera lens with fingers, as fingerprints and/or oil may degrade image quality.

6. Install the rear camera
   
   Locate a suitable position on your rear windshield to install the rear camera. We recommend placing the camera at the top-centered position for the best results.
   Clean the rear windshield using water or alcohol, and wipe clean with a lint- free cloth.
   Peel off the protection film from the 3M adhesive pad and attach the mount on the rear windshield.

7. Connect Dual Channel Cable
   
   The dual channel cable consists of 2 separate plugs. Connect the angled mini USB male plug into mini USB female plug on the top left of the front camera.

8. Connect GPS module+ Power Cable
   

9. Connect the micro-USB charging cable into the GPS module.

10. Connect the GPS module into the dashcam micro-USB port on the right handed side.

11. Clean the windshield using water or alcohol, and wipe clean with a link free cloth.
    Peel off the protection film from 3M adhesive pad and attach the GPS module to the windshield.

12. Insert the charging cable and car power adapter into your vehicle’s cigarette lighter port.

13. Connect Rear Camera Cable
    
    Connect the angled mini-USB male plug of the Dual Channel cable into the Rear Camera’s mini-USB port

14. Organize the wires
    
    Hide the power cable by tucking the cable into the space between the seams of the vehicle headliner and the top of the windshield. Route the power cable down from one side of the windshield along the A pillar trim and route the Rear Camera cable down from the other side of the vehicle. We recommend routing the cables on separate sides due to the thickness of the wires if routed together.
    Professional installation is recommended.

15. Connect Power Adapter
    
    Power ON the camera by starting your vehicle. The camera will automatically power on upon receiving power from the cigarette lighter port. After the initial setup, use the live view on the LCD screen to adjust the camera angle and settings.
    Please ensure vehicle is started and running in a well ventilated space.

Camera Operation

Button usage and operation

The camera is primarily operated and controlled using the buttons located at the right side of the camera. Depending on the current mode of operation, the function of the buttons will change accordingly. Listed below, is a chart of how each button operates in different camera modes;

1. Reset button
2. Emergency button(Home page)/Return button(Menu page)/Power button
3. Front or Rear Camera switch button (home page)/Forward button(Menu page)
4. Voice recording on/off button(home page)/Backward button(Menu page)
5. Menu button(Home page)/OK button(Menu page)

Video Recording Mode

Photo Mode

Mute

Settings Menu

Using the camera

Enable File Protection Manually

To manually enable film protection, press the Power button once, and the yellow triangle will show, while the camera is still recording video.

Enable/Disable Audio Recording

Audio recording can be enabled/disabledby pressing the “Mute” button while the camera is in video recording mode. An icon with a disabled microphone will appear at the top of the screen, confirming audio recording has been disabled.

Retrieving your videos

Retrieving using a PC/Mac:
Connect the camera to a computer using a micro USB cable (Cable not included). The camera will automatically turn on, and the computer will detect a “removable disk’~ similar to connecting a USB Flash Drive on your computer.

Navigate to the corresponding folder to access video recordings;

Firmware Upgrade

Step 1: Download latest firmware from our official website, unzip the file.
Step 2: Copy & Paste or drag & drop the extracted .bin file to the root of the Micro SD card .
Step 3: Insert the Micro SD card into the camera’s card slot once the transfer iscompleted.
Step 4: Connect the camera into a power source and then turn the camera ON.
Step 5: The LED indicator will start flashing to confirm the update progress.
Step 6: Once the upgrade is completed, the camera will automatically reboot.
Step 7: To verify the installed firmware version, access the ‘Version’ tab on the mobile app.
Step 8: Before using the camera, please reformat the memory card using the mobile app.

Please Note:

• To ensure a stable firmware upgrade, we recommend formatting the memory card prior to the upgrade process.
• DO NOT unplug or power-off the camera during a firmware upgrade process, as it may cause irreparable damage to the camera.

Settings Menu

There are a total of 4 settings pages. These screens are numbered from 1 -4 .
Each screen contains 6 settings. To change a setting, use the left/right arrow keys to navigate to the desired option, and press the OK button for selection.
Please refer to examples shown below.

Medium
4| Display Mode| Change display mode between PNP Rear camera must be connected
5| Resolution| Change video recording resolution Default: 4K
6| Recording Length| Change the length of video segments default: 1min

Default: Off
10| Format SD Card| Erase all files stored on memory card
11| Language| Change display language of the camera
12| Audio Recording| Toggle audio recording
Default: On

13| EV| Change exposure level for different light condition defauIt: Auto
---|---|---
14| Driver ID Setting| Set customized text to display on video stamp
15| Date Stamp| Enable/disable Date stamp on the video
16| Headlights Reminder| Enable/disable reminder for Headlights
17| Parking Mode| Enable/disable parking surveillance mode
Default: Off
18| Beep Sound| Enable/disable beep sound

13| EV| Change exposure level for different light condition defauIt: Auto
---|---|---
14| Driver ID Setting| Set customized text to display on video stamp
15| Date Stamp| Enable/disable Date stamp on the video
16| Headlights Reminder| Enable/disable reminder for Headlights
17| Parking Mode| Enable/disable parking surveillance mode
Default: Off
18| Beep Sound| Enable/disable beep sound

Notice

FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution:
Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

RSC Labs Inc. declares that this Radio-Frequency peripheral is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

Warranty

This RSC product is warranted by RSC LABS to be free from defects in material and workmanship for one (1) year from the date of purchase. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
During this period if this product is found to be defective in material or workmanship, RSC LABS or one of its authorized service facilities will at its option, either repair or replace this Product without charge, subject to the following conditions, limitations and exclusions:

1. This warranty extends to the original consumer purchaser only and is not assignable or transferable.
2. This warranty shall not apply to any Product which has been subjected to misuse, abuse, negligence, alteration or accident, or has had its serial number altered or removed.
3. This warranty does not apply to any defects or damage directly or indirectly caused by or resulting from the use of unauthorized replacement parts and/or service performed by unauthorized personnel.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE PROVIDED, HOWEVER, THAT IF THE DISCLAIMER OF IMPLIED WARRANTIES IS INEFFECTIVE UNDER APPLICABLE LAW, THE DURATION OF ANY IMPLIED WARRANTIES ARISING BY OPERATION OF LAW SHALL BE LIMITED TO ONE (1) YEAR FROM THE DATE OF PURCHASE OR SUCH
LONGER PERIOD AS MAY BE REQUIRED BY APPLICABLE LAW.

UNDER NO CIRCUMSTANCES SHALL RSC LABS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, DIRECT, INDIRECT, EXEMPLARY OR PUNITIVE DAMAGES RELATED TO OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY OR ANY OTHER CLAIM REGARDING THIS PRODUCT, INCLUDING BUT NOT LIMITED TO CLAIMS OF NEGLIGENCE, STRICT LIABILITY OR BREACH OF CONTRACT.

SOME PROVINCES/STATES DO NOT ALLOW (A) LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR (B) THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

In order to obtain performance of the warranty obligations, the original consumer purchaser must return this warranty form and this RSC LABS Product together with proof of purchase and proof of purchase date (Bill of sale) either in person or addressed to the appropriate Service Department of RSC LABS for your product.

For dash cameras and accessories requiring repair service, please contact the RSC LABS Service Department of your designated country using the phone or email contacts listed in the contact section below. Please do not mail your equipment before receiving a RMA number.

In returning this Product for repair or replacement under this warranty, the original consumer purchaser must prepay all postage, shipping transportation, insurance and delivery costs, and the Product must be delivered in either in its original carton or a similar package affording an equal degree of protection. RSC LABS will not be responsible for any loss or damage incurred in connection with the return of this Product.

Contact

RSC LABS
9225 Leslie Street, Suite 201
Richmond Hill, ON L4B 3H6, Canada
Website:       www.rsc-labs.com
Phone:         1-888-456-0772 (Toll-Free)
Email:           [email protected]

©2022 RSC Labs Inc. RSC and the RSC logo are trademarks or registered trademarks of RSC Labs Inc. Android, Google Play, and the Google Play logo are trademarks of Google LLC. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. 105 is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Sony, EXMOR and STARVIS are trademarks or registered trademarks of Sony Corporation. 3M and VHB are the worldwide trademarks or registered trademarks of 3M. Any other trademarks on this document are for reference purposes only and belong to their respective owner(s). All rights reserved.

FAQ

What happens when my memory card is full?****

The RSC du Duo e1 allows its user to configure the length of each video segment (Available intervals are at 1, 3, and 5 minutes) When the memory card is full, the earlier recorded videos will be overwritten, except for those which are protected by a manual file lock or G-Sensor Emergency lock.

What kind of memory card can I use with the dash cam?****

The dashcam requires a microSDHC/microSDXC memory card with a minimum rated speed of Class 10 / UHS-1 or above. The following SD card brands have been tested and are compatible with our cameras: ADATA, Kingston, Patriot, and Transcend (8GB-64GB max and must be rated class 10 or higher). Others may work, however, these are the brands we have tested extensively in-house.

Incompatible Cards****

We are unable to recommend SanDisk or Samsung branded memory cards because after a short period of time they often become incompatible and cause disruption in the operation of the dashcam.

I cannot insert the MicroSD card.****

MicroSD card are very small and require delicate use. Align the card with the diagram shown on the dash camera and insert the card until you feel a slight spring resistance. You then need to push the card using your finger nail until you hear a click sound and feel a small latch. Release pressure and the card will stay retained within the device. Use the edge of a small coin if you have difficulty.

I cannot remove the MicroSD card.****

With the card previously installed, you now need to push the card further inwards slightly, using your finger nail, until you hear and feel a small latch. Use the edge of a small coin if you have difficulty. Release pressure and the card will spring out sufficiently for you to take hold of it.

I get the message “Check SD Card” on screen.****

The SD card has been formatted in another device and the Cluster Size is not compatible. There may also be an error on the card. Use the Setup option to re-format the SD card from within the Dash Cam. If error message still show, change a new SD card.

I get the message “Memory Card Full” on screen.****

The SD card has become full as there may be too many protected files which will not be deleted to allow for further recording to take place. Delete unnecessary files or perform a full FORMAT upon the SD card from within the camera’s Setup Menu.

Mass Storage function does not work.****

The Mass storage function will work on both Windows and Mac. Restart the PC, as this may be required for the necessary driver to be loaded correctly. Disconnect and reconnect the Dash Cam.

Video Image is blurred.****

Please remove the protective lens cover (if it is not yet removed), clean the camera lens using a soft cloth, and cleaning the windshield may improve video image quality.

Video has no sound.****

Ensure that “Audio Recording” setting is turned ON within the Settings.

The front camera feels very hot. Is this normal?****

Due to the camera’s metal construction, the camera may be hot to touch after a prolonged exposure to direct sunlight. Please pay extra attention when touching the front camera during hot weather season.

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