MONOGRAM 30”, 36” and 48” Professional All-Gas Ranges Owner’s Manual

30”, 36” and 48” Professional All-Gas Ranges
Owner’s Manual

ZGP366NTSS 36″ Gas Self Clean/Steam Clean
Owner’s Manual

30”, 36” and 48” Professional All-Gas Ranges

MODEL NUMBERS
ZGP304, ZGP366, ZGP364, and ZGP486
WRITE DOWN THE MODEL AND SERIAL NUMBERS
You’ll find them on a label located below the control panel on the rating label which is visible when the oven door is opened.
Please write these numbers here:
Model Number
Use these numbers in any correspondence or service calls concerning your appliance.
Serial Number

CONSUMER SUPPORT

MONOGRAM WEBSITE
Have a question or need assistance with your appliance? Try the Monogram website 24 hours a day, any day of the year! You can also shop for more great Monogram  products and take advantage of all our on-line support services designed for your convenience. In the US: monogram.com.
In Canada: monogram.ca
REGISTER YOUR APPLIANCE
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your  warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In the US: monogram.com/register.
In Canada: monogram.ca
SCHEDULE SERVICE
Expert Monogram repair service is only one step away from your door.
To request service in the US, visit our website at monogram.com/contact or call 800.444.1845
In Canada : monogram.ca ou 888.880.3030
REMOTE CONNECTIVITY
For assistance with wireless network connectivity (for models with remote enable),
visit our website at monogram.com/connect
PARTS AND ACCESSORIES
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on- line today 24 hours every day.
In the US: monogram.com/ownership/parts or call 800.444.1845
Au Canada: monogram.ca ou 800.661.1616
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must  be exercised, since improper servicing may cause unsafe operation.
CONTACT US
If you are not satisfied with the service you receive from Monogram, contact us on our website with all the details including your phone number at monogram.com/contact.

IMPORTANT SAFETY INFORMATION

WARNING
If the information in this manual is not followed exactly, a fire or explosion may result, causing property damage, personal injury or death.
– Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
– WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
• If you cannot reach your gas supplier, call the fire department.

– Installation and service must be performed by a qualified installer, service agency or the gas supplier.

ANTI-TIP DEVICE

WARNING
Tip-Over Hazard

• A child or adult can tip the range and be killed.
• Install the anti-tip bracket to the wall or floor.
• Engage the range to the anti-tip bracket by sliding the range back such that the foot is engaged.
• Re-engage the anti-tip bracket if the range is moved.
• Failure to do so can result in death or serious burns to children or adults.

To reduce the risk of tipping the range, the range must be secured by a properly installed anti-tip bracket. See installation instructions shipped with the bracket for complete  details before attempting to install.
For Professional All-Gas Ranges
To check if the bracket is installed and engaged properly, look underneath the range to see that the rear leveling leg is engaged in the bracket. On some models, the kick panel  can be removed for easy inspection. If visual inspection is not possible, slide the range forward, confirm the anti-tip bracket is securely attached to the floor or wall, and slide  the range back so the rear leveling leg is under the anti-tip bracket.

If the range is pulled from the wall for any reason, always repeat this procedure to verify the range is properly secured by the anti-tip bracket.
Never completely remove the leveling legs or the range will not be secured to the anti-tip device properly.

WARNING
Read all safety instructions before using the product. Failure to follow these instructions may result in fire, electrical shock, serious injury or death.
WARNING
GENERAL SAFETY INSTRUCTIONS
WARNING

• NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating of the oven.  described in this  owner’s manual.
  a qualified installer in accordance with the provided installation instructions.

• Any adjustment and service should be performed only bya qualified gas range installer or service technician. Do not attempt to repair or replace any part of your range unless  it is specifically recommended in this manual. with natural gas. It can be converted for use with propane (LP) gas. If required, this adjustment must be made by a  qualified technician in accordance with the installation instructions and local codes.

• The agency performing this work assumes responsibility for the conversion. gas shut-off  valve and how to turn it off if necessary. only. Do not remove the round grounding prong from the plug. If in doubt about the grounding of the home electrical system, it is  your responsibility and obligation to have an ungrounded outlet replaced with a properly grounded, three prong outlet in accordance with the National

• Electrical Code. Do  not use an extension cord with this appliance. or disconnect the power supply at the household distribution panel by removing the fuse or switching off the circuit breaker. range before operating to prevent ignition of these materials.  so may lead to glass breakage. Do not cook on a product with broken glass. Shock, fire, or cuts may occur.

• Do not leave children alone or unattended in an area where an appliance is in use. They should never be allowed to climb, sit or stand on any part of the appliance.
  MCAUTION

• Do not store items of interest to children in cabinets above an oven – children climbing on the oven to reach items could be seriously injured.

• Never block the vents (air openings) of the range. They provide the air inlets and outlets that are necessary for the range to operate properly with correct combustion. Air openings are located at the rear of the cooktop, at the top and bottom of the oven door, and at the bottom of the range.

• Use only dry pot holders—moist or damp pot holders on hot surfaces may result in bums from steam. Do not let pot holders touch surface burners, burner grate, or oven heating element. Do not use a towel or other bulky cloth in place of pot holders.

• Do not touch the heating elements or the interior surface of the oven. These surfaces may be hot enough to burn even though they are dark in color. During and after use, do not touch, or let clothing or other flammable materials contact any interior area of the oven; allow sufficient time for cooling first. Other surfaces of the appliance may become hot enough to cause burns. Potentially hot surfaces include the burners, grates, oven vent opening, surfaces near the opening, crevices around the oven door, metal trim parts above the door, any backguard, or high shelf surface.

• Do not heat unopened food containers. Pressure could build up and the container could burst, causing an injury.

• Cook food thoroughly to help protect against foodborne illness Minimum safe food temperature recommendations can be found at IsltDoneYet.gov and fsls.usda.gov. Use a food thermometer to take food temperatures and check several locations.

USING THE RANGE

On initial setup, this oven requires a software update to enable all features. To perform the update, download the SmartHQ app and then follow instructions to connect the  oven to your home wifi network. Some features are available only via the SmartHQ app. For more information on how to get connected, reference the “Wifi & Remote  Enable” section of this guide.

CONNECTING YOUR WIFI ENABLED OVEN
Your oven is designed to provide you with two-way communication between your appliance and smart device.
By using the SmartHQ mobile app, you will be able to control essential oven operations such as temperature settings and cooking modes using your smartphone or tablet.*
What you will need
Your oven uses your existing home WiFi network to communicate between the appliance and your smart device. In order to setup your oven, you will need to gather some  information:

1. Each oven has connected appliance information that includes an Appliance Network Name and Password. These are the two important details that you will need to  connect to the appliance. This information is found in the WiFi Settings menu on the unit display.
2. Have your smart phone or tablet ready with the ability to access the internet and download apps.
3. You will need to know the password of your home WiFi router. Have this password ready while you are setting up your oven.

Connect your oven

1. On your smart phone or tablet visit GEAppliances.com/connect to learn more about connected appliance features and to download the SmartHQ mobile app.
2. Follow the app onscreen instructions to connect your oven.
3. Once the process is complete, the connection icon will change to a solid on state when connection is successful.
4. If the connection icon does not change to a solid on state, follow the instructions on the app to reconnect. If issues continue please call at 800.220.6899 and ask for assistance regarding oven wireless connectivity.
   To connect additional smart devices, repeat steps 1 and 2. Note that any changes or modifications to the remote enable device installed on this oven that are not  expressly approved by the manufacturer could void the user’s authority to operate the equipment.

• Compatible Apple or Android devices and home WiFi network required.

REMOTE ENABLE EQUIPMENT
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The wireless communication equipment installed on this range has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the  FCC Rules. These limits are designed to: (a) provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can  radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is  no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be  determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

(b) accept any interference received, including interference that may cause undesired operation of the device.
Note that any changes or modifications to the wireless communication device installed on this oven that are not expressly approved by the manufacturer could void the user’s  authority to operate the equipment.

FEATURES OF THE RANGE AND COOKTOP

(Not all features are on all models. Appearance may vary.)

Double oven model shown includes a left oven.

| Feature Index| Page
---|---|---
1| Toekick| 9
2| Griddle Cover (on some models)| 9
3| Oven Vents| 18
4| Griddle Grease Trough (on some models)| 35
5| Griddle (on some models)| 13,35
6| Cooktop Burner Grates| 35
7| Burner Location Indicator| 9
8| Accent Lighting Control| 10
9| Burner Control Knob with Lighted Bezel| 10,15,
29
10| Oven Display| 15
11| Mini Knob
(to select PROBE, TIMER and Settings)| 15, 17,
25
12| Oven Mode Selector| 15,29
13| Oven Temperature Knob| 15,29
14| Kitchen Timer| 15,16
15| Oven Light| 33
16| Leveling System (4)| 5.

ACCENT LIGHTING CONTROL

ACCENT LIGHTING CONTROL
This button controls the LED accent lighting to the control panel. Custom color options for the knob and task lighting are available through the app.

• LED Accent light ON
• LED Accent light ON and knob lights ON
• All OFF

IN CASE OF A POWER FAILURE
In the event of a power failure, the oven is inoperable and no attempt should be made to operate it. However, the surface burners may be lit with a match. Using extreme caution, hold a lit match near the ports beneath the surface burner cap, then slowly turn the knob to the LITE position.
Once lit, surface burners will continue to operate normally.

SURFACE BURNERS
Lighting a Surface Burner
WARNING
Burners should be operated only when covered by cookware. Burner flames not covered by cookware present a risk of fire or clothing ignition.
Never let flames extend beyond the sides of the cookware. Failure to comply may result in serious injury.
Make sure all burners are in their correct locations and fully assembled before attempting to operate any burner.
Select a burner and find its control knob. Push the knob in and turn it to the LITE position.

You will hear a clicking noise­ the sound of the electric spark igniting the burner. When one burner is turned to LITE, all burners will spark. Sparking will continue as long as  the knob remains at LITE. Once gas is ignited, turn the knob to adjust the flame size. Automatic Reignition
The burners on this range will automatically relight if the flame goes out.

Selecting a Flame Size
Watch the flame, not the knob, as you adjust heat. When rapid heating is desired, the flame size should match the size of the cookware you are using. Flames larger than the  bottom of the cookware will not heat faster and may be hazardous.

Using the Surface Burners

NOTES:

• Do not operate the burner for an extended period of time without cookware on the grate. The finish on the grate may discolor or chip without cookware to absorb the  heat. burner is on. Damage to the product may occur.
• Do not attempt to disassemble any burner while another burner is on. Damage to the product may occur. place your hand, a pot holder or cleaning materials on them.
• Be sure the burners and grates are cool before you place your hand, a pot holder or cleaning materials on them.

Your rangetop has sealed gas burners that offer convenience, cleanability and flexibility for a wide range of cooking applications.

Types of Surface Burners
Dual-Flame Stacked Burner:
Use this burner for general cooking purposes.
Size cookware appropriately to the flames.

Multi-Ring Burner:
Use this burner for large cookware or for simmering applications.

Dual-Flame Stacked Burners
Dual-Flame Stacked burners on your range have two sets of flames stacked one on top of the other; the dual-flame burners have a lower (simmer) flame and a upper (main) flame.
When a burner is turned on, the lower flame will always light and stay on.
Simmering:
The stacked burner design provides a wide range of heat settings with which to simmer. Depending on the type and suit your specific need.

Cooking:
Settings from LO to MED will use both upper and lower flames. Use HI for larger diameter cookware.
HI is intended to sear foods quickly and boil large quantities of water.

Dual Stack burners are supplied with black enamel caps and brass inserts that sit in the center. The inserts may be removed depending on consumer preference.

Multi-Ring Burner
The Multi-Ring Burner has an inner and outer ring of flame. For large cookware, activate all rings by setting the burner between Hi and Med.
For small cookware or low heating applications, only activate the inner rings by setting the burner between Lo and Sim.

Multi-ring burners are supplied with both brass and black enamel caps, either can be used depending on consumer preference.

TOP-OF-RANGE COOKWARE

Aluminum: Medium-weight cookware is recommended because it heats quickly and evenly. Most foods brown evenly in an aluminum skillet. Use saucepans with tightfitting  lids when cooking with minimum amounts of water.
Stainless Steel: This metal alone has poor heating properties and is usually combined with copper, aluminum or other metals for improved heat distribution. Combination metal skillets usually work satisfactorily if they are used with medium heat or as the manufacturer recommends.
Cast-Iron: If heated slowly, most skillets will give satisfactory results.
Enamelware: Under some conditions, the enamel of some cookware may melt. Follow the cookware manufacturer’s recommendations for cooking methods.
Glass: for oven use only and those for top-of-range cooking (saucepans, coffee and teapots). Glass conducts heat very slowly.
Heatproof Glass Ceramic: Can be used for either surface or oven cooking. It conducts heat very slowly and cools very slowly. Check the cookware manufacturer’s  directions to be sure it can be used on gas ranges.

WOK COOKING

The burner grates are uniquely designed to cook on either side. The flat side accommodates flat bottom cookware (stockpots, sauce pans, frying pans and flat bottom woks), while the wok side is designed to hold a wide variety of round bottom woks from 14″ to 16″ without the need for a separate ring.
For easy access, a front burner location is recommended for wok cooking.
The front left or right burner is recommended for wok ranges.
WARNING
Do not use a wok support ring. Placing the ring over the burner or grate may cause the burner to work improperly, resulting in carbon monoxide levels your health.

GRIDDLE (on some models)

WARNING
Fire Hazard

• Use care when cooking greasy foods. Spilled grease may result in fire.
• Never place any items on the griddle when it is not in use. Heat from surrounding burners can heat the griddle and may result in fire.
• Place and remove the griddle only when griddle is cool and all surface burners are turned OFF.

GRIDDLE SAFETY PRECAUTIONS, LEVELING
Remove the metal cover before turning the griddle on. The griddle assembly should not be removed for cleaning. Once the unit is in position, the griddle can be leveled. Remove the flue cover by lifting it straight up. Be careful not to scratch the surrounding stainless steel surfaces during removal of the flue cover. The two inner screws are clamping screws for securing the griddle in place. Loosen these two screws before leveling. Do not remove these two screws. The two outer screws are leveling screws. Do not remove these two screws. They can be turned to level the griddle or to provide a forward slope to help grease and oils to drain away from the food being cooked. After the first few uses, you will be able to judge the slope best suited for the foods you are cooking and personal preference.

After leveling the griddle, tighten the clamping screws to secure griddle in place. Hand tighten screws; do not over-tighten.

Food Item

|

Temperature Setting

---|---
Pancakes| 375°F
Hamburgers| 400°F
Bacon•| 400°F
Grilled Cheese| 350°F
Eggs| 275°F

*NOTE: Place bacon on a cold griddle. Do not preheat.

FEATURES OF THE OVEN

NOTE: Not all features are on all models.

| Feature Index| Page
---|---|---
1| Full Extension Oven Rack(s)
— 2 in oven (right Oven on 48″ models) — 2 in left oven| 18, 31
2| Low Profile Oven Rack – 1 in oven (right Oven on 48″ models)| 19,31
3| Broiler Pan and Grid – 1 large in oven (right oven on 48″ models), 1 small in left oven| 29
4| Temperature Probe| 25,26,31
5| Roasting Rack| 23,29
6| Dual Power Broil System| 21
7| Halogen Oven Columns| 33
8| Oven Rack Supports
— 5 positions in oven (right Oven on 48″ models) — 4 positions in left oven| 18
9| Bake Burner (under oven floor)| 14
10| Oven Door Seal| 32
11| Oven Frame Seal| 14
12| Temperature Probe Outlet
— right side in oven (right Oven on 48″ models) — left side in left oven| 25
13| Convection Fan| 22
14| Soft-Close Oven Door| 32

NOTE: On models equipped with 2 ovens, both ovens have same features.

OVEN CONTROL AND TIMER

1. Oven Mode Selector – Turn outer ring to select:
   Traditional Cooking Modes: Your oven has the following traditional cooking modes: Bake, and Broil.
   Convection Cooking Modes: Convection cooking mode uses increased air circulation to improve performance.
   Warm: Warm mode is designed to keep hot foods at a higher temperature for up to 3 hours.
   Proof: Proof mode maintains a warm environment for rising yeast-leavened dough.
   See the Cooking Modes section for more information.
   Clean: See the Steam Cleaning section of this manual.

2. Temperature Knob – Turn to select:
   Temperatures from 175°F to 550°F.
   LOW BROIL – A lower broiling temperature is automatically set.
   HIGH BROIL – A higher broiling temperature is automatically set.
   CLEAN – The steam clean temperature is automatically set.

3. Display Button – Must be pressed to start any cooking, or cleaning function. Cancels ALL oven operations except the timer.

4. Mini Knob – Turn to select and push to enter PROBE or TIMER settings. Press the Mini Knob to access more detailed menus for additional functions. See the Settings section for more information.

5. Timer Button – Push to select the kitchen timer function that works as a countdown timer. The oven will continue to operate when the timer countdown is complete.  Turn to select and push to enter TIMER settings.

6. Oven Display – Displays oven functions such as oven and probe temperatures and kitchen timer.

7. Oven Light – Push to turn Oven Light ON and OFF.
   The Oven Mode Selector (1) AND the Temperature Knob (2) must be set together in one of the following valid pairings:

After Mode and temperature are selected, press oven display button START/OFF to turn the oven ON or OFF.
To cancel a feature, press oven display button START/OFF.

Timer
NOTE: The timer is independent of all the other functions and does not control the oven.
To set the timer:

1. Push the TIMER button.
2. Turn the Mini Knob to adjust any length of time up to 12 hours and push to select it.
   On double oven models, each oven control has its own timer function. Each timer can be set independently.
   The control will beep with 1 minute remaining and the display will show seconds until the timer counts down to:00. When the timer reaches :00, the control will beep 3  times followed by one beep every 6 seconds until the Mini Knob is pushed.

To cancel the timer:

1. Push the TIMER button.
2. Turn the Mini Knob to :00 and push to select.

To adjust the timer after start:

1. Push the TIMER button.
2. Turn the Mini Knob to a new desired time and push to select.

OVEN AIR VENTS

Never block the vents (air openings) of the range. They provide the air inlet and outlet that are necessary for the range to keep cool and operate properly with correct combustion.
Air openings are located at the rear of the cooktop, at the top and bottom of the oven door, and at the bottom of the range. ****

ALUMINUM FOIL AND OVEN LINERS
CAUTION
Do not use any type of foil or oven liner to cover the oven bottom. These items can trap heat or melt, resulting in damage to the product and risk of shock, smoke or fire.  Damage from improper use of these items is not covered by the product warranty.
Foil may be used to catch spills by placing a sheet on a lower rack, several inches below the food. Do not use more foil than necessary and never entirely cover an oven rack  with aluminum foil. Keep foil at least 1-1/2” from oven walls to prevent poor heat circulation.

TROUBLESHOOTING TIPS

tripped.
The oven controls are not properly set.
The oven controls are set for cleaning. If necessary, allow the oven to cool; then open the door. Make sure the Oven Mode Selector is set to BAKE and the Temperature knob is set to a temperature.
Surface Burners Light But Oven Does Not| The oven gas shut-off valve may have accidentally been moved during cleaning or moving.
Oven Light(S) Do Not Work| The light bulb is defective. Replace the bulb.
The oven is set for Proof mode. The lights cycle on and off as necessary to maintain Proof temperature.
Food Does Not Bake Or Roast Properly| The oven controls are improperly set. See the Baking or Roasting section. Oven not preheated for a long enough time; wait for the oven to signal preheat. Incorrect cookware or cookware of improper size being used. See Baking Tips. Racks in the wrong position. See the Baking or Roasting section.
Use a foil tent to slow down browning during roasting.
Oven thermostat needs adjustment. See the Oven thermostat adjustment section.
Food Does Not Broil Properly| This model is designed for closed door broiling only. Close the door. Always broil with the door closed.
The oven controls are not set at BROIL. See the Broiling section.
The probe is plugged into the outlet in the oven. Remove the probe from the oven. Improper rack position being used.
Cookware is not suited for broiling. Use the broiling pan and grid that came with your oven. Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended.
Cracking Or Popping Sound| This is normal. This is the sound of the metal heating and cooling during both the cooking and cleaning functions.
Oven Temperature Too Hot Or Too Cold| Oven thermostat needs adjustment. See the Oven thermostat adjustment section.
F- And A Number Flash In The Display| The oven has a function error code. Turn the Oven Mode Selector and the Temperature knobs to OFF. Allow the oven to cool for one hour. Put the oven back into operation.
Disconnect all power to the oven for 30 seconds and then reconnect power. If the function error code repeats, call for service.
Display Goes Blank| The display is blank when the oven or timer is not in use
A fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the circuit breaker.
“Probe” Appears In The Display| This is reminding you to enter a probe temperature after plugging in the probe. Enter a probe temperature
Power Outage| If the oven was in use during a power outage or surge, the oven must be reset. Turn the Temperature knob and the Oven Mode Selector to OFF. Reset the controls to begin again.
Steam From The Vent| When using the convection mode, it is normal to see steam coming out of the oven vent. As
the number of racks or amount of food being cooked increases, the amount of visible steam will increase
Problem| Possible Cause
---|---
Burning Or Oily Odor Emitting From The Vent| This is normal in a new oven and will disappear in time.
Strong Odor| This is temporary. An odor from the insulation around the inside of the oven is normal for the first few times the oven is used
Fan Noise| A cooling fan or a convection fan (depending on the function you are using) may turn on. This is normal. The cooling fan will turn on to cool internal parts. It may run after the oven is turned off. The convection fan may cycle on and off until the function is over or the door is opened.
Convection Fan Not On All The Time| The convection fan (depending on the function you are using) may cycle on and off until the function is over or the door is opened for optimized performance. This is normal. In addition, the convection fan may cycle in the clockwise and counter clockwise direction until the function is over or the door is opened.
Burners do not light| Plug on range is not completely inserted in the electrical outlet. Make sure electrical plug is plugged into a live, properly grounded outlet.
Gas supply not connected or turned on. See the Installation Instructions that came with your range.
A fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly. See the Care and Cleaning of the range section.
Burner slots near the electrode may be clogged. Remove the bumers and dean them. Check the electrode area for burned-on food or grease. See the Care and Cleaning of the range section.
Food residue on electrode Lightly polish flat tip of electrode with nail file or sandpaper until shiny.
Top burners do not burn evenly| Improper bumer assembly. Make sure the burner caps are seated correctly. See the Care and Cleaning of the range section.
Burner slots on the side of the burner may be clogged. Remove the burners for cleaning. See the Care and Cleaning of the range section.
Burner flames are very large or yellow| Improper air to gas ratio. If range is connected to Propane gas, contact the technician who installed your range or made the conversion.
Condensation Or Fogging On The Inner Door Glass| Condensation or fogging on the inside of the oven door glass is normal during the preheating of the oven and will evaporate usually by the end of the preheating cycle.

MONOGRAM LIMITED WARRANTY

Monogram.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care technician. To schedule service online, visit us at monogram.com/contact. In Canada, visit monogram.ca.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a Monogram Factory Service technician the ability to quickly diagnose any issues with your appliance and helps Monogram improve its products by providing Monogram with information on your appliance. If you do not want your appliance data to be sent to Monogram, please advise your technician NOT to submit the data to Monogram at the time of service.

will provide, free of charge, parts and service labor in your home to repair or replace any part of the appliance that fails because of a manufacturing defect.
Limited five-year warranty| For five years from the date of original purchase, we will provide, free of charge, replacement gas surface burners if they fail in normal household use. (The grill, griddle and oven burners are not included.) You pay for the service trip to your home and all service labor charges.
Limited lifetime warranty| For the lifetime of the black porcelain enamel oven racks, we will provide, free of charge, replacement racks if they fail in normal household use. You pay for the service trip to your home and all service labor charges.

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by an Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized Service location. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: GE Appliances, a Haler company Louisville, KY 40225
Warrantor in Canada: MC Commercial Inc. Burlington, ON L7R 5B6

49-2000662 Rev. 2
03-21 GEA
Printed in the Mexico

References

• Monogram Appliances
• Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx
• FoodSafety.gov
• Home | Food Safety and Inspection Service

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