SONIC CROS MNR T R Desktop Hearing Aid Charger User Guide

: June 3, 2024
: Sonic

Table of Contents

A word about single-sided deafness
What is CROS
Candidacy CROS
What is BiCROS
- Candidacy BiCROS
Sonic CROS/BiCROS transmitter MNR T R
- Hearing instrument
- Fitting
Program Specific Features
- End session
Considerations for counseling
General Q&A
Support
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SONIC CROS MNR T R Desktop Hearing Aid Charger User Guide

A word about single-sided deafness

Single-sided deafness (SSD) is defined as “unaidable hearing in one ear and normal hearing or an aidable hearing loss in the other ear” (Taylor 2010). This describes a person who suffers from unilateral hearing loss which is so great that he or she does not benefit from amplification in that ear. It is important to understand that the term SSD covers not only people who are completely deaf in the impaired ear – it also refers to people who have some hearing left, but their speech recognition is so poor that traditional amplification does not provide benefit. In fact, people with that condition typically reject direct amplification on the profoundly impaired ear. SSD can be present at birth or acquired later due to external factors such as outer, middle, or inner ear abnormality, infections & syndromes (meningitis, tumor, Meniere’s disease, mumps), head injuries and exposure to loud noise.

What is CROS

The abbreviation stands for: Contralateral Routing of Signal. CROS describes a device designed to overcome the obstacles of single-sided deafness (SSD). This includes obstacles such as overcoming the head shadow effect or the inability to locate the direction of sound sources. Equipping SSD patients with a CROS will help them manage these obstacles and allow them to become a two-sided rather than a one-sided listener. A transmitter, typically with two microphones, is placed on the poorer ear which picks up sounds and sends them wirelessly to the better ear where the receiver is placed. These sounds are then perceived and processed by a healthy cochlea. Contralateral Routing of
Signal

Candidacy CROS

Better ear| Poorer ea r| CROS transmitte r| Unilateral fitting
---|---|---|---
Receiver placement| Aidable hearing loss| ✖| ✔
| Profound hearing loss| ✔| ✖
| ✖| ✔
| Distorted hearing| ✔| ✖
| Deafness| ✔| ✖

What is BiCROS

The abbreviation stands for: Bilateral Contralateral Routing of Signal A BiCROS system functions similarly to the CROS system but is relevant for people that also need amplification on the better hearing ear. This means that the better ear also has a certain degree of hearing loss. In addition to receiving sounds from the transmitter placed on the poorer ear, the receiving device also provides amplification based on the hearing loss in the better ear. The signals from the two ears are mixed and directed into the ear canal of the better ear for further processing by the better cochlea. Contralateral Routing of Signal

Candidacy BiCROS

Condition: better ear projects aidable degree of hearing loss Better ear| Poorer ea r| CROS transmitte r| Unilateral fitting
---|---|---|---
Hearing aid| Aidable hearing loss| ✖| ✔
| Profound hearing loss| ✔| ✖
| ✖| ✔
| Distorted hearing| ✔| ✖
| Deafness| ✔| ✖

Sonic CROS/BiCROS transmitter MNR T R

Wireless device
Connects to all Sonic Radiant miniRITE and miniBTE styles launched from 2020.2 onwards

Fitting CROS/BiCROS in EXPRESSfit Pro (from version 2021.2 onwards) The CROS transmitter does NOT establish any connection to the EXPRESSfit Pro fitting software. All effective programming is applied to the receiver/hearing instrument on the good or better ear. The moment a CROS transmitter is selected, the hearing instrument will recognize and connect with the CROS transmitter via NFMI. The hearing instrument and CROS transmitter must be within a proximity range of 20-30 cm / 7-12 in to be able to find each other and connect.

Hearing instrument

Select the CROS transmitter for the poorer ear and the receiver/hearing instrument for the opposite normal hearing ear (figures 1a and 1b)
Detect the receiver/hearing instrument Figure 1a: Better ear: normal hearing (L) **Figure 1b: Better ear: aidable hearing (L)**

Fitting

Figure 2a: CROS mode is selected

Figure 2a: Open the CROS/BiCROS tab at the top of the Fit Instrument screen to select the mode: BiCROS, CROS, or No CROS/BiCROS. The mode needs to be chosen for every additional program.
- CROS transmitter is not available in programs with telecoil
The receiver (hearing instrument) microphone is off by default

Tip Move one finger backwards and forwards across the microphone ports of the CROS transmitter to get a reaction from the patient. If the scratchy sound is audible, that means that the CROS transmitter is working and connected with the receiver. Figure 2b: BiCROS mode is selected

Figure 2b: When BiCROS mode is selected, the hearing instrument microphone is on by default
Adjust desired input level for the CROS transmitter
The CROS transmitter input level is individually adjustable in each listening program

Tip Adjust the transmitter input level with the aim of balancing the sounds coming from the CROS transmitter and the sounds coming from the hearing instrument. The CROS transmitter input level is adjusted in 2dB steps. The default for the balance of the transmitter input level is set to 0. This means that there is equal sound from the transmitter and receiver (hearing instrument) entering the ear canal. Validate if the perception of sound is equal by playing sounds with the same intensity from both sides of the patient’s head (figure 3a) or if only one speaker is available from behind the patient (figure 3b). If the sound is perceived more on the better ear, increase the CROS transmitter input level. If the sound is perceived more on the poorer ear (side with the CROS transmitter), reduce the input level. It can be challenging to find a perfect match but try to get as close as possible for balanced detection of sounds. The receiver input level is fixed but can be adjusted in the overall gain in Fine Tuning. Hearing
instrument

Program Specific Features

Figure 4a: CROS mode is selected

Figure 4a: Radian Noise Reduction is set to –6dB (medium) by default and cannot be changed
Adjust desired attenuation for Impulse Noise Reduction. The correction of the sound is regulated by the adjustments in the receiver (hearing instrument) and the flexibility of the adjustment steps depends on the technology level.
The setting can be changed for individual programs (except pre-set programs that do not offer this flexibility)

Figure 4b: BiCROS mode is selected

Figure 4b: Radian Noise Reduction in the CROS transmitter is set to –6dB (medium) by default and cannot be changed
The features in the receiver (hearing instrument) can be adjusted. The flexibility depends on the performance level.
The settings can be changed for individual programs (except pre-set programs that do not offer this flexibility)

End session

The frequency for audible indicators in the CROS transmitter cannot be configured, they are fixed at 1500Hz, whereas the frequency for indicators in the receiver (hearing instrument) are on 1000Hz by default and can be changed as normal. This helps to distinguish which beep alert is coming from the CROS transmitter and which from the receiver/hearing instrument.
Be aware that the beeps are configured to be High Frequency for transmitter alerts, whereas receiving hearing instrument alerts are Medium Frequency by default. If no changes to beeps are made by the hearing care professional, beeps will sound different between the transmitter and the receiver to help the patient distinguish between the two more easily.
Battery level of the CROS transmitter is not displayed in EXPRESSfit Pro (figure 5).
VC steps are not adjustable for the CROS receiver (hearing instrument). This is only possible when BiCROS is selected.

Figure 5: Batteries Battery health cannot be read out for the CROS MNR T R transmitter. General settings of the CROS MNR T R transmitter that are fixed:

6dB Radian Noise Reduction setting is always on
The Radian Directionality setting defaults to Medium for challenging acoustic environments, and is set to a True Omni Plus setting
Radian Engage is fixed at a Medium setting (when in directional setting)
VC range -20 to +10dB
VC step size 2.5dB
Radian Speech Processing: Speech Optimizer –
Medium; Noise Minimizer – Off
10kHz bandwidth
Wind Noise Reduction is on
- Extended Dynamic Range is enabled
- Transmission delay from the CROS transmitter to the receiver / hearing instrument is 14ms
- VC steps are not adjustable for the CROS receiver (hearing instrument). This is only possible when BiCROS is selected.

EXPRESSfit Pro features that are excluded from the CROS/BiCROS MNR T R transmitter:

Measurement of Adaptive Feedback Canceller Pro
In-situ audiometry testing
Test box measurement mode
CROS transmitter is not available in programs using telecoil. This is only possible when BiCROS is selected.

Considerations for counseling

A person’s ability to cope with SSD is highly variable:

Patients with acquired SSD report a greater impact on their quality of life as they struggle to accept the change in their life.
Patients with congenital SSD have developed excellent coping mechanisms (placement, lip reading, etc.). The coping mechanisms depend on the quality of hearing of the better ear

Using CROS/BiCROS in a complex listening situation may contribute to worse speech understanding. Instead, counsel the patient that they may still need to adapt by using coping strategies (e.g., turning head, adjusting the volume or the sound balance of the transmitter) that might be of benefit. Some strategies:

The patient must wear two devices, possibly with the better ear partially occluded and this might seem strange The patient’s ability to cope with their single-sided deafness likely depends on whether it happens suddenly or is present from birth
- Influence expectations and perceived benefit with a CROS system
Avoid making guarantees such as:
- Better sound localization
- Restores binaural hearing
- Improves speech understanding in complex listening situations
Just as in a binaural fitting with hearing aids, the patient still needs to use listening strategies to get the best out of each listening situation
Works optimally in quieter listening situations
- Use a quiet environment to test the patient’s ability to localize sound sources
Then take the patient to a noisy place to demonstrate some examples of what to expect in a more challenging situation. The additional input DOES NOT REPLACE normal hearing or traditional amplification.
Noise may also be transmitted from the poorer to the better ear
- Explain that distinguishing sounds in noisy areas is a learning process that might take several weeks

General Q&A

Is there any contraindication to fit CROS/BiCROS devices?

Yes, the CROS transmitter is not suitable for infants and children below 5 years of age. For children 5-8 years of age, special instructions are in the WARNING section of the User Guide

Is there Bluetooth functionality in the CROS transmitter?

No, there is none.

Is the CROS transmitter detectable by the fitting software?

No

Is it possible to read out the battery health of the Li-ion battery in the CROS transmitter?

No, the CROS transmitter does not connect to the fitting software.

Is the CROS transmitter visible in the fitting software?

Yes (only after you have told the software that the transmitter is there by selecting a CROS transmitter). However, there is no image displayed.

Is the CROS transmitter visible in the SoundLink 2 app?

No

Is it possible to read out the battery charge of the Li-ion battery in the CROS transmitter in the SoundLink 2 app?

No, the CROS transmitter is not shown at all in the app.

How does the CROS transmitter and receiver/hearing instrument connect with each other?

They connect automatically if the CROS transmitter is selected in EXPRESSfit Pro. The technology used to connect both is through NFMI (near-field magnetic induction). The CROS transmitter and receiver/hearing instrument need to be as close as 20 – 30 cm / 7 – 12 in to connect (which is roughly the width of an adult head).

When fitting BiCROS in EXPRESSfit Pro, can the patient detect adjustments of balance between the CROS transmitter and receiver/hearing instrument signal in real time, so that adjustments can be made while the receiver/hearing instrument is connected?

Yes

What happens if the CROS transmitter and receiver/ hearing instrument are further apart?

They will lose connection and will connect back when within the correct distance.

How do I know that the CROS transmitter is paired with the receiver?

“Scratch” on the CROS transmitter and listen on the receiver/hearing instrument for audible sound transmission from the transmitter to the receiver during the fitting of the receiver/hearing instrument.

Is there a start-up jingle in the CROS transmitter?

No, any start-up jingle is in the receiver/hearing instrument and not the CROS transmitter.

Verification with Real Ear Measurement (REM) CROS and BiCROS fitting (information extracted from Interacoustics quick guides) www.interacoustics.com/guides/test/hearing-aid-fitting-tests/cros-and-bicros- fitting from 2017 This Quick Guide is intended to give a brief explanation on how to fit CROS and BiCROS type hearing instruments. The instructions in this guide have been adapted from the methods stated by Hayes (2006) and Pumford (2005). Links to these articles are provided at the bottom of this document. The following points of instruction apply to the whole of this document and will aid understanding as to what is being measured in the different conditions:

The probe microphone is always placed in the aidable or normal hearing ear, never in the unaidable ear.
The patient will change positions so that the loudspeaker is within the range of -90 ° through 0 ° to +90 ° relative to the front of the patient at different stages in the procedure. Images have been used below to aid your understanding of this.
The reference microphone is always located on the same side of the head as the loudspeaker

CROS Hearing instruments

The objective of this measurement is to make signals from the unaidable side of the head sound the same as signals from the side of the better or normal hearing ear. Dedicated protocols have been created for optimum application of this test. Contact the local Interacoustics distributor to get them imported. This might be different depending on the equipment (brand, model) in use. CROS Hearing instrument Measurement one: Measure the REUR/REUG of the best ear with the patient at 45 ° or 90 ° to the speaker. Note: The CROS system is not added to the ear at this point. Run the ‘Better Ear REUG/REUG’ Measurement. Measurement two: Move the patient so that the loudspeaker and reference microphone are to the side of the unaidable ear (-45 ° or -90 ° relative to the poorer ear). Add the CROS system to your patients’ ear and turn it on. You must also enable the CROS setting in your Affinity/Equinox or Callisto Suite. Note: You do not need to swap ear side to perform this measurement, all measurements are performed to the same ear side from the first measurement. Run the ‘CROS Response’ measurement. Measurement
two This measurement should lead to a similar curve. Note: Make sure that if you run your first condition at 45 ° then the second condition should be at -45 °. This is also required for measurements run at 90 °. If this isn’t done, then the measurement curves are not comparable. This measurement should lead to a similar curve. Now you need to adjust your CROS system until the REAR/ REIG from the second measurement overlaps the REUR/REUG from the first measurement. Imagine the first measurement to be your target in this scenario. Note: Probe microphone measurements cannot be applied to transcranial/bone anchored CROS fittings.

BiCROS Hearing instruments

The objective of this test is like what has been shown above, however there is a hearing instrument on the better ear which we need to consider. The same dedicated protocol as used in the CROS instructions above is used for optimum application of this test. Please contact your local distributor to get, and import these for use. This might be different depending on the equipment (brand, model) in use. Ensure you have already fitted the hearing instrument without the CROS features enabled to a suitable algorithm based on the patient’s scenario (i.e., NAL-NL1, NAL-NL2 or DSL). Calibrate and insert the probe microphone into the aidable / better hearing ear. BiCROS Hearing instruments Measurement One: Measure the REUR/REUG of the best ear with the patient at 45 ° or 90 ° to the speaker. Remember to ensure the hearing instrument is inserted and enabled in this scenario. Run the ‘Better Ear REUR/REUG’ Measurement. This should lead to a curve like below. Measurement Two: Move the patient so that the loudspeaker and reference microphone are to the side of the unaidable ear (-45 ° or -90 ° relative to the poorer ear). Enable the CROS system and the CROS setting in your Affinity/Equinox or Callisto Suite. Note: You do not need to swap ear side to perform this measurement, all measurements are performed to the same ear side from the first measurement. Run the ‘CROS Response’ Measurement. This measurement should lead to a curve like the below. Note: Make sure that if you run your first condition at 45 ° then the second condition should also be at 45 °. This is also required for measurements run at 90°. If this isn’t done, then the measurement curves are not comparable. Now you need to adjust your CROS system until the REAR/ REIG from the second measurement overlaps the REUR/ REUG from the first measurement. Imagine the first measurement to be your target in this scenario. Note: Probe microphone measurements cannot be applied to transcranial/bone anchored CROS fittings.