zidoo NEO X Refurbished 4K UHD High-End player User Manual

June 3, 2024
Zidoo

zidoo NEO X Refurbished 4K UHD High-End player

NEO X Introduction

NEO X is an all-in-one device integrating 4K UHD media player, music streaming media player, audio and video media center, high-fidelity headphone amplifier, music decoder and Bluetooth decoder.
As a 4K UHD media player, it can decode and output advanced 4K 12Bit HDRlO+/Dolby vision.
NEO X supports playing music from a variety of input sources, such as hard disk, computer and NAS server. Not only supporting almost all high-sampling master-tape music files such as MQA, SACD ISO, DFF, DSF, FLAC, WAV, APE etc., but also supporting managing local music resources and music streaming. Live streaming media app and DLNA streaming all can get good audio quality.

NEO X adopts ES9038Pro DAC chip for audio decoding and supports lossless Bluetooth, Coaxial, AES/EBU and asynchronous USB audio input, which can be used as an independent high-fidelity audio decoder. XLR balance, RCA stereo preamplifier output and high performance headphone amplifier output are supported. No matter for local file playback or external audio input, excellent audio index can be obtained with the decoding processing of DAC, fully balanced operational amplifier circuit and audio components. It can parse lossless master-tape format files up to 22.5792 MHz DSD files (DSD512 Native mode), 768 kHz 32-bit PCM.
NEO X can be controlled easily by cell phone with exclusive Zidoo Controller APP. The large 5-inch OLED HD screen can intuitively display general settings menu, music library data, playback status and input source sampling rate etc. Touch screen, physical volume and multifunctional control knobs are very convenient to operate.
NEO X helps us solving devices connecting and matching problems, which is easy to use and pursuing for excellent performance.

Specification

Chassis Aviation aluminum alloy
Display 5-inch OLEO HD touch screen
OS Android 9.0
CPU Realtek RTD1619DR  ARM Cortex-A55 (hexa-core)
GPU ARM Mali-G51 MP3
Internal Storage 2GB DDR4 (RAM)+16GB eMMC
DAC ES9038Pro
Bluetooth BT 4.2
Wi-Fi 2.4G+SG dual band WiFi, 802.11a/b/g/n/AC 2T2R MIMO867Mbps
Ethernet 1*RJ-45(10/ 100/ l000 Mbps)
HDMI Output 2.0a (4K@60fps/12BitH/ DR/BT2020/YCbCr4:4:4 output) support audio

pass through
Video Decoding| 4K@60p HEVC/ H.26512BitHDRlO, HDRlO+, Dolby Vision
Audio Decoding| Support true hd HD audio passthrough, stereo PCM de coding; Built-in DAC audio decoding: support up to stereoDSD512, PCM768KHz 32Bit. MOA
Bluetooth Audio In out| CSR8675 flagship Bluetooth audio module supports mainstream loss less audio or otocols such as SBC/AAC
USB Audio Input| USB audio compatible system: Window s(7,10),Mac, Android Support up to stereo DSD512, PCM 768KHz32Bi t, MQA
Digital Audio Input| USBDAC IW 1, AES/EBU input 1, Coaxial input1
Digital Audio Output| Optical output” 1, Coaxial out put l
Analog Audio Output| Preamplifier out put: XLR(balanced)
1, RCA1 Head phone amplifieroutput:4.4mm balanced ‘l 6.35mmsineleend1
Headphone Impedance| 16-3000 (low-gain mode: 16-320 / high-gain mode:32-3000)
USB Ports| USB 3.01’ ,  USB2.02
SATA| Internal SATA3.0 (3.5-inch HOD bay, hard drives are not included)
Control Ports| IRIN’ 1,RS-232″1, TRIGGER (12 \1) I N/OUT, TCPI/Pcontrol (WOL)
Power Supply| AC110-240V 50/60Hz (dual linear power supply)
Dimensions| 395mm291mm 110mm
Packing list| Remote control
1, Power cable1,Antennas 3, Product manual * 1
Analog Audio Characteristics| XLR(balanced) Output
Output Level: 4.1 Vrms
THD+N: =ll0dB (0.00031%)
Noise: 2uVrms
SNR: 118dB(20Hz-20kHz)
Frequency response: +0.25dB(20Hz-20kHz)
Crosstalk: -126d B(1kHz, Fs=44.lkHz)
DNR: 118dB
---|---
Headphone 4.4mm Balanced Output
Output level: 3.0 Vrms
Output power: 410mW/32cc
THD+N: -110dB (0.00032cc)
Noise: l.7uVrms
SNR: 120dB(20Hz-20kHz)
Frequency response: + 0.25d B(20 Hz-20kHz)
Crosstalk: -13ld B(1kHz,Fs=44.1kHz)
DNR: 118dB
Headphone 4.4mm Balanced Output
Out p ut le ve l: **3.0 V rm s
Output power 410mW/32Ω
THD+N: 110dB (0 .00032%)
Noise : L7uVtms
SNR: 120dB(20Hz-20Hkz)
Frequency response: ±0.25dB(10Hz·20kHz)
Crosstalk:  131dB(1 kHz, Fs=44.1 kHz)
DNR: 118dB
Headphone 6.35mm Single End Output**

Low-gain mode
Output level: l.5Vrms
Output Power/ Headphone impedance: 110mW/32O
THD+N: -108dB (0.0004Headphone 6.35mm Single End Output
Low-gain mode
Output level: l.5Vrms
Output Power/ Headphone impedance: 110mW/32O
THD+N: -108dB (0.0004%)
Noise: 3.2uVrms
SNR: 112dB(20Hz-20kHz)
Frequency response: +0.25dB(20Hz-20kHz)
Crosstalk: -128d B(1kHz,Fs=44.lkHz)
DNR: 110dB
High-gain mode
Output level: 2.6Vrms
Output Power/ Headphone impedance: 42mW/300O
THD+N: -108dB (0.0004%)
Noise: 3.3uVrms
SN R: 114d B(20Hz-20kHz)
Frequency response: +0.25dB(20Hz-20kHz)
Crosstalk: -132d B(1kHz,Fs=44.lkHz)
DNR: 108dB)
Noise: 3.2uVrms
SNR: 112dB(20Hz-20kHz)
Frequency response: +0.25dB(20Hz-20kHz)
Crosstalk: -128d B(1kHz,Fs=44.lkHz)
DNR: ll0dB

High-gain mode
Output level: 2.6Vrms
Output Power/ Headphone impedance: 42mW/300O
THD+N: -108dB (0.0004°/o)
Noise: 3.3uVrms
SN R: 114d B(20Hz-20kHz)
Frequency response: +0.25dB(20Hz-20kHz)
Crosstalk: -132d B(1kHz,Fs=44.lkHz)
DNR: 108dB

Hardware Introduction

Front

In addition to the touch screen of NEO X, the front panel is also designed with convenient control buttons to collaborate the operation of touch screen.

① Select Knob

The Select knob is multifunctional, it can be used to rotate left/right and press down. Horizontal menu: rotate the Select Knob clockwise to move right, rotate the knob counterclockwise to move left, press down the knob to confirm.
Vertical menu: rotate Select Knob clockwise to move downwards, rotate the knob counterclockwise to move upwards, press down the knob to confirm.

② Volume Knob

Volume knob can be used to adjust the volume, rotate clockwise to increase output volume, and rotate counterclockwise to decrease output volume.
***** Under the DAC IN mode, volume can be adjusted with step 0.5db~3db in DAC setting.

③ Return Button

Press Return Button will go back to previous menu. When long press Return Button, it will go back to Home page.

④ Switch Button

Press Switch Button will directly go to the current music playback page.

⑤ Power Button

Power on/off this device.

Note:
Except Power Button and Volume Knob, other buttons can only work for NEO X OLEO touch screen (not for large screen of display device).

Back

Note : Please install antennas before using.

NEO X is equipped with a 3.5-inch SATA 3.0 high-speed HOD bay, which can load a hard drive. Just pull out the door of H DD bay and push in hard drive with suitable size, no other tools are needed (support hard drive up to 16TB).

Note:
Do not install or replace the hard disk when the device is power-on, so as to avoid the damage of the device and data corruption of hard disk. Please format newly-purchased hard disk on the computer and then load it to the device. This device supports hard disk formats including EXT3, EXT4, NTFS, FAT32, EXFAT.

Connection and Installation

HDMI Device Connection

① Connect with TV

Make sure both TV and NEO X are power-off, connect these two devices by HDMI cable, from NEO X HDMI OUT port to TV HDMI IN port. And choose the correct signal source on TV after powering on.

Note:
Please use HDMI 2.0 or higher-spec cable and display device to enjoy 4K UHD HOR experience.

② Connect with TV and AVR

Make sure AVR, TV, and NEO X are all power-off. Two HDMI cables are required in this process, one cable connect from NEO X HDMI OUT port to AVR HDMI IN port, another cable connect from AVR HDMI OUT port to TV HDMI IN port. Choose the correct signal source on AVR and TV respectively after powering on.

Note:
In order to get wonderful 4K UHD HDR experience, please ensure that HDMI cable, display device and AVR all can meet the corresponding technical specifications.
HDMI audio out and DAC analog audio cannot output at the same time. It is needed to turn off DAC to output audio from HDMI. Settings> DAC Audio> Source In> Digital output (Turn Off DAC)
***** HDMI audio passthrough is supported by NEO X, if AVR supports more advanced audio formats, please set HDMI output mode to RAW. Settings> Audio> HDMI Audio> RAW

Audio Output Connection and Installation

Digital audio output includes HDMI audio output, Optical audio output, Coaxial audio output, USB audio output and Bluetooth audio output. Please select the audio source as “Digital Output”, meanwhile the DAC audio will be turned off.

① Digital Output

❶ Connect DAC or AVR by Optical/Coaxial
Connect NEO X with AVR by Optical/Coaxial audio cable, switch to corresponding signal source on DAC or AVR.

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