Yealink A20 MeetingBar System User Guide
- September 28, 2024
- Yealink
Table of Contents
Yealink A20 MeetingBar System
Before starting the setup, you can refer to the Deployment and Connection to complete the deployment process. After completing the quick setup, you can refer to Quick Usage to learn more about features.
TIP
In this chapter, the endpoint refers to MeetingBar A10/A20/A30/A40, the touch
panel refers to CTP18/CTP25, and the remote control refers to VCR11/VCR20. For
accessories supported by the terminal, please refer to Teams Rooms Accessories
Compatibility Lists.
Setup Wizard
After you boot up the endpoint for the first time or restore it to factory
settings, it will enter the startup wizard interface.
Step 1 Select Control Method
Method 1: Use the Remote Control
Press the OK key of the remote control three times to jump to Step 2
Initialize Configuration.
Method 2: Use the Touch Panel
-
After the touch panel is turned on for the first time or restored to factory settings, the administrator password of the touch panel needs to be modified first (default administrator password: 0000).
NOTE
Please make sure that the touch panel is on the same LAN as the endpoint. -
If you purchase a combination kit or use a network cable to connect the touch panel directly to the endpoint, the touch panel and the endpoint will be automatically paired. If you purchase the touch panel separately, you need to pair it manually. Enter the IP address of the endpoint on the display on the touch panel. As shown below, enter the IP address 10.50.67.21 of the endpoint on the touch panel.
-
After the IP pairing between the endpoint and the touch panel is successful, a pairing code will appear on a display connected to the endpoint. Enter the pairing code on the touch panel and tap Retrieve pairing code in the upper-right corner of the touch panel to retrieve the pairing code.
Step 2 Initialize Configuration
-
Set up Language and select Next Step.
-
Select the Next Step after configuring the wired or wireless network.
NOTE
When the endpoint is connected to the network cable, the IP address is displayed in the lower-left corner of the endpoint. -
Configure parameters in Advanced Network Configuration, please refer to Advanced Network. You can also connect the endpoint to the wireless network, select the Wi-Fi you want in the wireless network interface, and connect to the network after entering the password.
NOTE
When the endpoint is connected to both the network cable and the wireless network, the endpoint prioritizes using the wireless network. -
Set up the Time Zone and select Next Step.
-
Auto Update: To enable Auto Update, please read the regulations carefully on the touch panel. We recommend enabling this feature for the subsequent update.
Step 3 Select Platform
You can select the desired platform.
Firmware Version
Check Firmware Version
You can check the firmware version information of the device to determine
whether it needs to be updated. o to More > Settings > About via the touch
panel or remote control to check the firmware version. (We recommend using the
latest software version Release Note.）
Update Firmware
- Go to > Settings > Upgrade (default password: 0000) > Check for Update to check if there is a newer version and the status of the automatic update switch is kept in sync with the selection in the startup wizard.
- When a new version is detected in the system, you can directly select Check for Update to update.
Log in to Account
NOTE
Please contact the corresponding service provider to obtain an account. Check
whether the device is connected to the Internet. Please refer to Check Network
for more information.
Log in to Teams Rooms Account
Log in to Web User Interface
Use a PC that can access the Internet, enter
https://microsoft.com/devicelogin in the address bar of a browser, and
operate according to the on-screen prompts of the touch panel and the
endpoint.
Log in to MeetingBar AX0
NOTE
Please contact the corresponding service provider to obtain an account. Check
whether the device is connected to the Internet. Please refer to Check Network
for more information.
NOTE
Use the remote control to operate it if your display does not support touch.
Pairing (Optional)
Enter the pairing code on the display connected to the the endpoint on the
touch panel.
Set Up MeetingBar AX0
Camera Settings
On the touch panel or with the remote control, select the sidebar > Settings >
Camera to manually adjust the camera position, enable intelligent tracking, or
set a preset position.
Administrator Password Settings
On the touch panel or with the remote control, select the sidebar > Settings >
System. Set up Old Password, New Password, and Confirm Password, and then
select Save.
Device Name Settings
On the touch panel or with the remote control, go to More > Settings > Device
Settings > General > Device Name to set the MeetingBar AX0 name.
Configure Web User Interface
NOTE
We recommend using Chrome browser or IE11 to log in to the web user interface.
Some features may not work properly if you use a different or an older
browser.
Access Web User Interface
- On the touch panel or with the remote control, go to More > Settings > Device Settings > About via the touch panel or remote control to check the IP address.
- Enter “https://IP address of MeetingBar or the touch panel” in the browser, for example, https://10.50.56.1/ and press Enter.
- Enter the user name and password (default user name: admin; default password: 0000), and click Log in.
Configure Remote Control (Optional)
Using Test
Before users use the meeting room system, we recommend the administrator do
the following:
FAQs
How to diagnose A10/A20/A30 and CTP18 pairing failure issues?
How to solve the problem that MeetingBar A20/A30 prompts to update device
settings?
Cannot log in to your Teams account？
According to the device error, the possible reasons are as follows:
- The device does not have a Microsoft Teams license.
- The maximum number of devices on Intune.
- Conditional Access policy restrictions on Intune.
MeetingBar A20/A30 Teams cannot log in?
When the MeetingBar A10/A20/A30 logs in to the Teams account, you can check
according to Android Bar cannot log in to the Teams account. If it prompts
Could not sign in. You will need to sign in again. If you see this message
again, please contact your company support, please refer to Yealink A20&A30
Teams Could not sign in issue troubleshooting.
References
- Sign in to your account
- Yealink Support
- Yealink Support
- Yealink Support
- Yealink Support
- Yealink Support
- Yealink Support
Read User Manual Online (PDF format)
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