AquaCal 120R Heat Pump Instructions
- September 27, 2024
- AquaCal
Table of Contents
120R Heat Pump
Product Information
Specifications
-
Models: 120R, 125, 145, 166R, 225
-
Region: FL, NORTH EAST (CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA,
RI, VA, VT, & WV), OTHER -
Term:
-
Years 1 to 5: Parts and Labor
-
Years 3 to 5: Trip charge per visit applies, Limited Parts
Warranty* -
Years 6 to 7: Parts and Labor
-
Years 1 to 2: Limited Parts Warranty*, Parts and Labor
-
Product Usage Instructions
-
Register your product online at www.AquaCal.com using the QR
code provided. -
This warranty covers parts and on-site labor charges for repair
or replacement of the product due to workmanship defects. -
Transportation charges for product or parts to/from the
Manufacturer are not covered by this warranty. -
The Manufacturer may replace defective parts with new or
refurbished replacement parts at their discretion. -
If required by the Manufacturer, the Owner may need to return
the product to the factory for warranty service. -
Product documents are available online at the Manufacturer’s
website for reference. -
The warranty is void if the product is repaired, replaced, or
altered by unauthorized individuals/agencies. -
This warranty does not guarantee 100% fulfillment of individual
pool/spa requirements, including heating/cooling needs. -
No other warranties or representations beyond the express terms
are authorized by dealers or distributors.
FAQ
How do I register my product?
To register your product, visit www.AquaCal.com and use the
provided QR code for online registration.
What does the warranty cover?
The warranty covers parts and on-site labor charges for repair
or replacement of the product due to workmanship defects within the
specified terms.
Are transportation charges covered under the warranty?
No, transportation charges for product or parts to/from the
Manufacturer are not covered by this warranty.
Can I use any service center for repairs?
No, only a Factory Authorized Service Center can perform repairs
covered under this warranty. Unauthorized repairs may void the
warranty.
Where can I find additional product information?
Additional product information and documents are available
online at the Manufacturer’s website as indicated in the user
manual.
NATIONAL HEAT PUMP WARRANTY
This Limited Warranty applies to the following models (all versions and
voltages) purchased through an authorized dealer and installed inside the
contiguous United States after May 01, 2024. This warranty shall begin upon
the date of purchase as verified by the owner / operator’s proof of purchase
documents. In lieu of owner documents, the warranty initiation date shall be
sixty days (60) from the date of manufacture (as verified by factory
production records).
AquaCal® (hereafter referred to as “Manufacturer”) warrants the following
models (hereafter referred to as “product”), to the original owner and
installation site, to be free of material or workmanship defects for a limited
term.
Use QR Code to Register Product
HeatWave SuperQuiet®
120R, 125, 145, 166R, 225
REGION
FL
NORTH EAST CT, DC, DE, MA, MD, ME, NH, NJ,
NY, PA, RI, VA, VT, & WV OTHER
TERM
Years 1 to 5 Years 3 to 5 Years 6 to 7 Years 1 to 2
Years 3 to 7 Years 1 to 2
COVERAGE
Parts and Labor Trip charge per visit applies Limited Parts Warranty Parts
and Labor
Limited Parts Warranty Parts and Labor
*The Limited Parts Warranty covers the compressor, heat exchanger, and evaporator coil. The Manufacturer’s patented ThermoLink® Titanium Heat Exchanger carries a lifetime warranty on the titanium tubing part only. Replacement parts are additionally warranted for a period of one year part / ninety days labor or the end of the original warranty term, whichever is greater.
1. This warranty includes parts and on-site labor charges to repair or
replace failed product due to workmanship defects. 2. This warranty does not
include transportation charges for product or parts to, or from, the
Manufacturer. The Owner / Operator shall be responsible for any travel charges
imposed by the
warranty center or servicing agent. 3. At its sole discretion, the
Manufacturer reserves the right to replace defective parts with new or
refurbished replacement parts. 4. At the option of the Manufacturer, the Owner
may be required to return the product to the factory, freight prepaid, to
provide warranty service. This may become necessary if the product
was installed or shipped in an area not supported by a Factory Authorized
Service Center. 5. Claims for warranty reimbursement must have prior
authorization by the Manufacturer and be performed by a Factory Authorized
Service Center. 6. The use of parts other than genuine Manufacturer parts will
void this limited warranty. 7. Purchasing original and / or replacement parts
or product through an unauthorized dealer will void this limited warranty. 8.
This warranty is applicable only if the product has been installed, operated,
and maintained expressly and completely in accordance with the product’s Owner
/ Installation manual. These
documents are available online at the Manufacturer’s website indicated at the
bottom of this document. 9. This warranty is void if the product is repaired,
replaced, or altered in any way by any persons or agencies other than a
Factory Authorized Service Center, and is in lieu of all other
warranties, expressed or implied, written or oral. 10. The liability of the
Manufacturer shall not exceed the repair or replacement of defective parts
under the referenced limited warranty term. 11. This warranty shall not
include applicable consumables. (Consumables can include but are not limited
to the refrigerant, glue, and brazing / welding gases & material) 12. This
warranty does not include damage due to freezing conditions, negligence or
abuse, installations in corrosive environments or atmospheres, nor acts of
God. 13. There are no implied warranties of merchantability or fitness for a
particular purpose that apply to this product. Under no circumstances shall
the Manufacturer be liable for any loss,
damage, or injury, whether direct, consequential or incidental, arising out of
the use or inability to use this product. 14. In addition, each pool / spa has
its own individual requirements. This limited warranty does not warrant that
this product will supply 100% of those requirements. This includes heating or
cooling requirements for heat pump products. 15. No dealer, distributor, or
other similar person has any authority to make or extend any warranties or
representations concerning Manufacturer’s products beyond the express terms
contained herein. Manufacturer assumes no responsibility for any warranties
beyond the expressed terms contained in this limited warranty. Customer
releases and holds Manufacturer harmless from any claims stemming from any
unauthorized representations. 16. This limited warranty is for product
installed and used in swimming pools and spas only. Installation and use in
any other application voids this warranty unless specifically authorized by
the Manufacturer. 17. The foregoing limited warranty gives the Customer
specific legal rights that may vary from state to state, and accordingly, some
of the listed conditions and exclusions may not apply to Customers living in
certain states. Any dispute between Customer and Manufacturer will be settled
by binding arbitration, conducted in Pinellas County, Florida, under the rules
of the American Arbitration Association, and an award of attorney’s fees and
costs will go to the prevailing party.
Register your product online at www.AquaCal.com
LTP0159 Rev G- (project rel 8.00)