Lockly PGD798U Doorbell Video Camera Deadbolt Smart Lock Installation Guide

Lockly PGD798U Doorbell Video Camera Deadbolt Smart Lock

Product Information

Specifications:

• Product Model: PGD798U
• Product Name: Lockly Guard Vision 798U
• Type: Deadbolt Smart Lock & Video Doorbell
• Intended Use: Commercial use & professional installation
• Website: LocklyPRO.com

Product Usage Instructions

Preparation:
To complete the installation, you will need the following tools:

• Phillips Screwdriver
• Flathead Screwdriver
• Tape measure or ruler

Prepare the door by removing the existing deadbolt or using the provided template to bore new holes. Ensure to wear goggles for eye protection if drilling is needed.

• Step 1: Adjust the Deadbolt and Install
  Ensure the deadbolt slot aligns with the center of the door hole. Follow the instructions provided to adjust the deadbolt length if necessary.

• Step 2: Installing Exterior Assembly (B)
  Check the alignment of the exterior assembly B to the door hole and deadbolt before proceeding. Peel off the film on adhesive strips and securely place the assembly on the door surface.

• Step 3: Installing Interior Assembly (G)
  Align and secure the interior mounting plate D before securing it with adhesive strips. Guide connection cables through the hole and tighten screws to securely place the mounting plate on the door.

FAQ:

• Q: Where can I find the latest version of the installation guide?
  A: You can visit LocklyPRO.com/downloads or scan the provided code with your phone to access the updated installation guide.

• Q: How long does installation typically take?
  A: Installation generally takes less than 30 minutes, following the step-by- step instructions provided in the guide.

Go to LocklyPRO.com/downloads for the latest version of this installation guide. OR Scan the code on your phone to watch step-by-step video installation.

Welcome!
This guide will walk you through step-by-step how to install and get your Lockly Guard Vision up and running. Installation generally takes less than 30 minutes. If you have any questions please reference our online support at: LocklyPRO.com/support or call (669)500-8835 for help.

Reference installation parts overview foldout on the back page

Preparation

Prepare door: remove the existing deadbolt or use the provided template to bore new holes.

WARNING
The lock contains electrostatic-sensitive (ESD) parts. Best practices: ground yourself by touching a metal surface other than a lock to discharge any ESD you might have; don’t wear clothes prone to static (ESD); avoid touching electronic internal pins and circuit boards.

INSTALLATION

Step 1
The deadbolt slot must align to the center of the door hole. Adjust as shown if needed.

The deadbolt comes set to 2-3/4″ (70mm). Adjust the length to 2-3/8” (60mm) if necessary. (wear gloves to protect from possible pinching).

• Extend the deadbolt by inserting a flat-head screwdriver into the slot and turning clockwise.
• Insert the deadbolt into door edge, make sure that the right side is up and the slot is in the vertical position. Secure with 2 K screws.

Step 2
Check the exterior assembly alignment B to the door hole and deadbolt before peeling off the film on adhesive strips.

Peel the film from adhesive strips and make sure the torque blade is in the vertical position with the deadbolt extended. Place the assembly and torque blade through the deadbolt slot and guide connection cables through the cross- bore hole under the deadbolt as shown. Complete mounting by aligning and securing until flush to the exterior door surface.

Step 3

1. Check interior mounting plate D alignment to your door hole before securing it with adhesive strips.
2. Align and secure the mounting plate with adhesive strips. Guide connection cables through the hole and secure to the lower left notched hole.
3. Insert and tighten by hand 2 screwsF located on the left and right of the blade. Check alignment and tighten with a screwdriver until the mounting plate is securely placed on the door.
4. Use the key to ensure the deadbolt locks and unlocks smoothly (no binding or rubbing). IMPORTANT: When finished, leave the deadbolt extended and remove the key before proceeding to the next step.

When installing screws by hand, turn screws clockwise several turns then counterclockwise one turn to ensure smooth threading and no cross threading.

PREPARING DOOR SENSORS FOR INSTALLATION

Step 4
Do not mount (install) door sensors yet. You will install in step 7.

About door sensors
Door sensors provide real-time door condition status, such as the ability to verify if the door is securely closed. It also sends push notifications to your phone whenever your door opens and enables voice control with Amazon Alexa or Hey Google.

Lockly Vision™ comes with a pre-wired door sensors consisting of two parts:

IMPORTANT: Gap must be less than 3/4” when installed.
When installed on the door, the distance between the wired sensor and sensor magnet must be less than 3/4” for the sensor to work. If the door frame is higher than the door, add included foam pads to level parts (P) and (Q) with each other as much as possible

Lockly door sensors come in Grey (PGA715) and Matte Black (PGA716) and can be ordered through our customer hotline: 669-500-8835 or by email: prosales@Lockly.com.

Removal of Sensor (optional)
There may be circumstances where the sensor cannot be installed because of molding/door limitations or is not aesthetically desirable. The sensor wired to the lock is removable by carefully pulling its connector from the circuit board. If removed, some features and functionality will not be available, such as real-time condition status.

When installing the door sensors, make sure the arrow on the wired sensor (P) aligns to the arrow of the sensor magnet (Q) as close as possible.

The sensors need to be as close to level as possible. If needed, use the adhesive foam pad(s) to adjust the height of the wired sensor.

• Sensors can be positioned on either the left or right side (see page 9).
• Make sure you install the Door Sensor indoors on a clean and dry surface. Gently wipe the surface of your door and door frame where you wish to install the Door Sensor and make sure it’s dry before installing.
• Keep the Door Sensor away from direct sunlight, high heat locations, and large metal objects that may interfere with wireless signals.
• The interior assembly comes with the pre-installed wired door sensor setup for right swing doors with a 2 ¾” (70mm) backset*.
• Trim excess part (P) for doors with 2 ⅜” (60mm) backset as shown below.
• For left swing doors, re-route the door sensor wire through the side channel. Pull the foam pad then re-insert to secure the wire. Discard the excess part (e) for doors with a 2 ⅜” (60mm) backset as shown below:

*Backset = distance of the door edge to the center of the cross-bore door hole.

Step 5
INSTALLING THE INTERIOR ASSEMBLY (G)

Plug the larger cable coming through mounting plate D into the interior assembly G as shown. Tuck cable under eyelet hooks and route to the right on interior assembly G.

Connect A to B screw tightly by hand as shown. Plug x into, Y to match the red side of the plug with the red on the socket – insert tightly.

Call our Customer Care Hotline at 669-500-8835, for help if the pins are not centered or bent.

• Before placing the interior assembly onto the mounting plate, ensure the thumb turn is vertical.
• Place the interior assembly against the mounting plate and make sure the torque blade is inserted into the thumb turn shaft.
• Secure the interior assembly to mount the plate door with 2 H screws.

Step 6
INSTALLING BATTERIES

1. With the door open and the deadbolt fully extended, place the ribbon inside the compartment and insert 8 batteries (note correct -/+ polarity).
2. After all batteries are installed, PRESS and HOLD the program button for 10S. The lock will automatically start self-check (release program button once check starts). The self-check process determines the right or left swinging door and is very important to ensure correct installation. IMPORTANT: if the lock is not properly installed it will open and close repeatedly.
3. Once the self-check completes ensure the lock operates smoothly by manually locking and unlocking the door using the thumb turn on the interior assembly. The deadbolt should operate smoothly without any interference or binding. If necessary, repeat step 2 and ensure that (a) the deadbolt was extended and (b) the torque blade was inserted vertically while the deadbolt was extended.
4. Swipe your hand across the touchscreen. The lock should close (lock). If the touchscreen is ON, touch , the lock should lock as well. If the deadbolt bounces back or unlocks automatically it means something is not installed correctly. Go back and repeat step 2, same as above.
5. Once self-check is complete, install battery cover (I) and secure with screw on top (do not over-tighten).

Step 7
INSTALLING THE DOOR SENSOR

Make sure you have prepared the door sensors for installation, see Step 4

LOCK SENSOR (P)
Install on the interior side only. If necessary, trim the tab from the sensor (P) for doors with a 2-3/8″ (60mm) backset. Clean the surface of the door and doorframe, remove the film from the adhesive, and attach and secure close to the door edge as shown.

DOOR FRAME SENSOR (Q)
Manually retract the deadbolt and close the door. Dry fit sensor (Q) to the door frame and check for alignment. If needed, raise the height of the sensor to be more level with sensor (P) by adding 1 or 2 of the included adhesive foam pads. Once satisfied both sensors are as level as possible, remove the film from the adhesive and install with arrows aligned to each other with less than a 3/4″ gap between each sensor.

NOTE: When properly installed, the Lockly logo blinks red when the door opens and closes.

Step 8
INSTALLING STRIKE PLATE

Use the supplied door strike or use your existing as long as deadbolt operates smoothly without binding or catching.

IMPORTANT
Because doors and frames vary in design it may be necessary to make slight adjustments to your strike plate and/or dust box to ensure smooth deadbolt operation. This is very important. If the deadbolt is binding or catching in any way, the lock will beep rapidly, indicating it cannot close due to misalignment and/or excessive rubbing or binding.

Step 9
SETUP THE HUB

To enable video doorbell, live monitoring, and voice control with Hey Google and Alexa, you will need to set up the included Vision Connect Wi-Fi hub with the Lockly Vision™ deadbolt smart lock + video doorbell.

Vision Connect stores recorded video on the included TF card. Although the TF card is discrete, it is recommended to locate it in a discrete or secure area to protect your privacy and video recordings. TF Card is already inserted on the hub when shipped.

LOCKLY APP & UNIQUE ACTIVATION CODE
Before connecting to Vision Connect Hub download the Lockly app on your smartphone. It’s required to finish and set up the connection between the hub and lock.

Scan, visit the app store, or go to LocklyPRO.com/app

Additionally, you’ll need the Activation Card with a unique pre-paired QR code to your lock. The card is located in the packaging that your lock came in. This QR code can also be found at the bottom of Vision Connect Hub. Please keep it in a safe place—this QR code is required to complete the setup and will be required if you lose your smartphone or access code.

APP SET UP
Set up an account by registering your Lockly VisionTM in the Lockly app. Registration is also mandatory to activate your lock warranty.

After successful registration, select “add a new device” (you can also get to this from the menu in the top left), select Vision, and follow the step-by- step on-screen instructions. You can also reference these steps on the following pages.

LOCATION GUIDELINES
The Vision Connect Hub connects directly to your Wi-Fi router using the provided LAN cable. Choose an appropriate location for the hub for optimum performance (see below). For optimum connectivity, it is recommended to set up the hub LESS than 100 feet (30 meters) away from the lock and elevate 3 feet (1 meter) off the ground.

During the setup process position yourself between the lock and the Vision Connect hub—ideally no more than 100 feet (30 meters) apart. Ensure your iOS or AndroidTM device has both Bluetooth® and Wi-Fi enabled,

Sometimes distances between hub and lock can vary due to circumstances. If you are having difficulty setting up an optimal range of 100/ft or less, we’re here to help. Call our customer care team: at (669) 500 8835, or visit LocklyPRO.com/support for suggestions and troubleshooting tips.

VISION CONNECT HUB SETUP

• Ensure the TF card that comes with Vision Connect is properly inserted.
• Connect the LAN cable to the closest Wi-Fi router to the Lockly VisionTM lock (<100ft).
• Connect the power cable and plug the USB power adapter into the outlet.
• Wait 2 minutes for the hub to self-calibrate. Once LEDs turn RED and blink yellow.

Vision Connect is now ready to connect to your iOS or AndroidTM device.

See troubleshooting on the next page if LEDs do not meet the described conditions.

PAIR VISION LOCK TO APP
Launch the Lockly App and select “add a new device”, then select Vision. You will be prompted to scan the QR code from the Activation Card or Vision Connect Hub (located at the bottom).

IMPORTANT

• Make sure your Lockly VisionTM Elite has the latest firmware. Allow updates and follow instructions if prompted. For more info, visit: http://www.support.Lockly.com/faq/firmware-update/
• Power interruption during firmware update may damage the Vision Connect hub. Do not interrupt or turn the power off while the firmware update is in progress.

QUICK TIP

• Remember to register for warranty.
• Allow your mobile phone to receive push notifications.
• Send in-app feedback if you encounter any issues while using the App.
• If you are having difficulty scanning the QR code, we’re here to help. Call our customer care team: (669) 500 8835, or visit LocklyPRO.com/support for suggestions and troubleshooting tips.

VISION CONNECT STATUS & TROUBLESHOOTING

• Power interruption during firmware updates may damage the Vision Connect hub.
• Do not interrupt or turn the power off while the firmware update is in progress.

Smart Home Ready

VOICE CONTROL

Hands-free voice control
Control and check your status using only your voice with Amazon Alexa or Google Assistant-enabled devices.

To set up your lock to work with either voice assistant, download the Amazon Alexa or Google Home App and add a new Amazon Alexa Skill or Lockly Action on Google.

In Google Home or Amazon Alexa app, add Lockly skill for Alexa or Lockly Action on Google, then follow on screen instructions. See full list of commands, help videos, or troubleshooting your Lockly at LocklyPRO.com/support

FCC STATEMENT

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE 1:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

NOTE 2:
Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Radiation Exposure Statement
Lockly Vision complies with FCC radiation exposure limits set forth for an uncontrolled environment. It should be installed and operated with a minimum distance of 20cm between the radiator & your body.

IC WARNING
This device contains license-exempt transmitter(s) that comply with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

IC Radiation Exposure Statement
This equipment meets the exemption from the routine evaluation limits in section 2.5 of RSS-102. It should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

WARNING:
This product can expose you to chemicals including Lead, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.

INSTALLATION OVERVIEW AND PARTS LIST

Parts List

Labeled As/Description

• A. Keys
• B. Exterior Assembly
• C. Exterior
• D. Mounting Plate
• E. Adhesive
• F. PM5×60mm Screw
• G. Interior Assembly
• H. PM4*12MM Screw
• I. Battery Cover
• J. Deadbolt
• K. KA4*20MM Screw
• L. Strike Plate
• N. Dust Box
• P. Wired Sensor
• Q. Sensor Magnet
• R. Vision Connect
• S. LAN Cable
• T. Power Plug
• U. TF Card
• V. Activation Card

We’re here to help! prosales@lockly.com LocklyPRO.com/support.

© Copyright 2024 LocklyPro All rights reserved
US Patent NO. US 9,881,146 B2 | US Patent NO. US 9,853,815 B2 | US Patent NO. US 9,875,350 B2 | US Patent NO. US 9,665,706 B2 | US Patent NO. US 11,010,463 B2 | AU Patent NO. 2013403169 | AU Patent NO. 2014391959 | AU Patent NO. 2016412123 | UK Patent NO. EP3059689B1 | UK Patent NO. EP3176722B1 | Other Patents Pending.

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc., and any use of such marks by Lockly is under license. Other trademarks and trade names are those of their respective owners. Google, Android, and Google Play are trademarks of Google LLC.

References

• Fingerprint, Smartphone-Control Smart Locks | Lockly®
• Lockly Pro-Total Access Solution for Properties & Offices
• Lockly Pro-Total Access Solution for Properties & Offices
• Support Page - LocklyPRO
• Lockly Pro-Total Access Solution for Properties & Offices
• P65Warnings.ca.gov
• Advanced Support: How to update firmware? - Lockly Support Desk

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