MSI MAG 342CQR E2 LCD Monitor User Guide

MSI MAG 342CQR E2 LCD Monitor

Specifications:

• Product: MAG 342CQR E2 (3DB6) LCD Monitor
• Resolution: 3440×1440
• Refresh Rate: 100Hz (HDMI), 180Hz (DisplayPort)
• Connectivity: HDMI, DisplayPort, Headphone Jack

Product Usage Instructions

Installing the Monitor Stand:

1. Leave the monitor in its protective packaging. Align the stand to the monitor groove.
2. Push the stand towards the monitor groove until it locks in place.
3. Connect the base to the stand and tighten the base screws to secure the base.
4. Ensure the stand assembly is properly installed before setting the monitor upright.

Adjusting the Monitor :
This monitor is designed for optimal viewing comfort. When adjusting:

• Avoid touching the display panel directly.
• Slightly tilt the monitor backwards before pivoting it.

Connecting the Monitor to PC:

1. Turn off your computer.
2. Connect the video cable from the monitor to your computer.
3. Assemble the external power supply & power cord.
4. Connect the external power supply to the monitor power jack.
5. Plug the power cord into the electrical outlet.
6. Turn on the monitor.
7. Power on the computer; the monitor will auto detect the signal source.

Frequently Asked Questions (FAQ):

• Q: Can I use a different power cord with this monitor?
  A: No, the included power cord is exclusively for this monitor and should not be used with other products.

• Q: What should I do if any items are damaged or missing from the package?
  A: Contact your place of purchase or local distributor for assistance.

MAG Series
LCD Monitor
MAG 342CQR E2 (3DB6)
User Guide

Getting Started

This chapter provides you with the information on hardware setup procedures. While connecting devices, be careful in holding the devices and use a grounded wrist strap to avoid static electricity.

Package Contents

Stand Base with Screw(s)
Screw(s) for Wall Mount Bracket(s)
External Power Supply
Power Cord
Cables| DisplayPort Cable (Optional)

Important

• Contact your place of purchase or local distributor if any of the items is damaged or missing.
• Package contents may vary by country and model.
• The included power cord is exclusively for this monitor and should not be used with other products.

Installing the Monitor Stand

1. Leave the monitor in its protective packaging. Align the stand to the monitor groove.
2.  Push the stand towards the monitor groove until it locks in place.
3. Connect the base to the stand and tighten the base screws to secure the base.
4. Make sure the stand assembly is properly installed before setting the monitor upright.

Important

• Do not use any sharp objects on the panel.
• Place the monitor on a soft, protected surface to avoid scratching the display panel.
• The groove for installing the stand bracket can also be used for wall mount. Please contact your dealer for proper wall mount kit.
• This product comes with NO protective film to be removed by the user! Any  mechanical damages to the product including removal of the polarizing film may affect the warranty!

Adjusting the Monitor
This monitor is designed to maximize your viewing comfort with its adjustment capabilities.

Important

• Avoid touching the display panel when adjusting the monitor.
• Please slightly tilt the monitor backwards before pivoting it.

Monitor Overview

• Power Button & Power LED
• Lit in white after the monitor is turned on. If no signal input, the LED will turn into orange. Lit in orange when the monitor is in Stand-by mode.

3| Kensington Lock
4| Cable Routing Hole
5|

• HDMI™ Connector
• Supports HDMI™ CEC, 3440×1440@100Hz as specified in HDMI™ 2.0b.

6|

• HDMI™ Connector
• Supports 3440×1440@100Hz as specified in HDMI™ 2.0b.

7|

• DisplayPort
• Supports 3440×1440@180Hz as specified in DisplayPort 1.4a.

8| Headphone Jack
9| Power Jack

Connecting the Monitor to PC

1. Turn off your computer.
2. Connect the video cable from the monitor to your computer.
3.  Assemble the external power supply & power cord. (Figure A)
4. Connect the external power supply to the monitor power jack. (Figure B)
5. Plug the power cord into the electrical outlet. (Figure C)
6. Turn on the monitor. (Figure D)
7. Power on the computer and the monitor will auto detect the signal source.

OSD Setup

This chapter provides you with essential information on OSD Setup.

•   Important
  All information is subject to change without prior notice.

• OSD Keys
  The monitor comes with a set of OSD Keys that help to control the On-Screen Display (OSD) menu.

OSD Key| Hot Key (When OSD is OFF)| OSD Setup (When OSD is ON)
---|---|---
M| ∙ Activating the OSD Main Menu| ∙ Exiting the current menu.
| ∙ Game Mode| ∙ Navigating through function menus and items.

∙ Adjusting function values.

| ∙ Screen Assistance
E| ∙ Input Source| ∙ Entering the submenus.

∙ Confirming a selection or setting.

OSD Menus

Important
The following settings will be grayed out when HDR signals are received:

• Night Vision
• MPRT
• Low Blue Light
• HDCR
• Brightness
• Contrast
• Color Temperature
• PIP/PBP
• AI Vision

Gaming

• Use Up or Down Button to select and preview mode effects.
• Press the E Button to confirm and apply your mode type.

FPS
Racing
RTS
RPG
Night Vision| OFF| This function optimizes background brightness and is recommended for FPS games.
Normal
Strong
Strongest
A.I.
1st Level Menu| 2nd/3rd Level Menu| Description
---|---|---
AI Vision| OFF|

• AI Vision enhances image quality by optimizing the contrast of images and background brightness.
• Activating AI Vision will affect:

• Night Vision
• HDCR
• Brightness

|

Unable to select

MPRT| Set to OFF
ON
Response Time| Normal| Setting to Fastest will reach the shortest response time and help improve blurred images when playing very fast games.
Fast
Fastest
MPRT| OFF|

• MPRT is available when the refresh rate is over 85 Hz.
• Activating MPRT will affect:

• Brightness
• Response Time

| Unable to select

• HDCR
• PIP/PBP
• Adaptive-Sync

|

Set to OFF

Screen Size 1:1| Set to Auto
ON
Refresh Rate| Location| Left Top|

• Location is adjustable in OSD Menu. Press the E Button to confirm and apply your Refresh Rate Location.
• This monitor follows and works at the Operating System’s preset Screen Refresh Rate.

Right Top
Left Bottom
Right Bottom
Customize
OFF
ON
Alarm Clock| Location| Left Top|

• After setting the time, press the E Button to activate the timer.
• Users have to manually restore their preset Alarm Clock after any AC power loss and reconnection.

Right Top
Left Bottom
Right Bottom
Customize
OFF
15:00| 00:01 ~ 99:59
30:00
45:00
60:00
1st Level Menu| 2nd/3rd Level Menu| Description
---|---|---
Screen Assistance| None| ∙ Users can adjust Screen Assistance in any mode.
Position
Reset
Adaptive-Sync| OFF|

• Adaptive-Sync prevents screen tearing.
• Activating Adaptive-Sync will affect:

ON

Professional

• Use Up or Down Button to select and preview mode effects.
• Press the E Button to confirm and apply your mode type.
• Activating sRGB will affect:

• Color Temperature
• Low Blue Light

| Unable to select
User
Anti-Blue
Movie
Office
sRGB
Low Blue Light| OFF|

• Low Blue Light protects your eyes against blue light. When enabled, Low Blue Light adjusts the screen color temperature to a more yellow glow.
• When Pro Mode is set to Anti-Blue, it is mandatory to enable Low Blue Light.

ON
HDCR| OFF|

• HDCR enhances image quality by increasing the contrast of images.
• Activating HDCR will affect:

ON
MPRT| OFF|

• MPRT is available when the refresh rate is over 85 Hz.
• Activating MPRT will affect:

• Brightness
• Response Time

| Unable to select

• HDCR
• PIP/PBP
• Adaptive-Sync

| ****

Set to OFF

Screen Size 1:1| Set to Auto
ON
Image Enhancement| OFF| Image Enhancement enhances image edges to improve their acutance.
Weak
Medium
Strong
Strongest

Image

lighting.
Contrast| 0-100| Properly adjust Contrast to relax your eyes.
Sharpness| 0-5| Sharpness improves clarity and details of images.
Color Temperature| Cool|

• Use Up or Down Button to select and preview mode effects.
• Press the E Button to confirm and apply your mode type.
• Users can adjust Color Temperature in Customization mode.

Normal
Warm
Customization| R (0-100)
G (0-100)
B (0-100)
Screen Size| Auto|

• Users can adjust Screen Size in any mode, any resolution and any screen refresh rate.
• Activating Screen Size 1:1 will affect:

• MPRT
• Adaptive-Sync
• PIP/PBP

| ****

Set to OFF

4:3
16:9
21:9
1:1

Input Source

HDMI™2
DP
Auto Scan| OFF|

• Users can use the Navi Key to select Input Source at below status:
•  While “Auto Scan” is set to “OFF” with the monitor at power saving mode;
•  While “No Signal” message box is shown on the monitor.

ON

PIP/PBP

• PIP (Picture in Picture) allows users to simultaneously display multiple video sources on one screen. One program is displayed on the full screen at the same time as one or more other programs are displayed in inset windows.
• PBP (Picture by Picture) is a similar feature that displays two input sources side-by-side on the screen.
• Display Switch allows users to switch between primary and secondary input sources.
• If there is only one signal input, the Display Switch and Audio Switch will be grayed out.
• Activating PIP/PBP will affect:

• MPRT
• Adaptive-Sync

| Set to OFF
HDMI™ CEC| Set to OFF & unable to

select

• PIP: Screen Size 1:1
• PBP: Screen Size

| Set to Auto & unable to select
PIP| Source| HDMI™1
HDMI™2
DP
PIP Size| Small
Medium
Large
Location| Left Top
Right Top
Left Bottom
Right Bottom
Display Switch
Audio Switch
PBP| Source 1| HDMI™1
HDMI™2
DP
Source 2| HDMI™1
HDMI™2
DP
Display Switch
Audio Switch

Navi Key

Brightness
Game Mode
Screen Assistance
Alarm Clock
Input Source
PIP/PBP Mode
Refresh Rate
Info. On Screen
Night Vision

Settings

• Users have to press the E Button to confirm and apply the Language setting.
• Language is an independent setting. Users’ own language setting will override the factory. When users set Reset to Yes, Language will not be changed.

English
Français
Deutsch
Italiano
Español
한국어
日本語
Русский
Português
简体中文
Bahasa Indonesia
Türkçe
(More languages coming soon)
Transparency| 0~5| Users can adjust Transparency in any mode.
OSD Time Out| 5~30s| Users can adjust OSD Time Out in any mode.
1st Level Menu| 2nd/3rd Level Menu| Description
---|---|---
RGB LED| Red| RGB LED offers unique lighting effects for your monitor.
Green
Blue
White
Breathing
Marquee
Rainbow
OFF
Power Button| OFF| When set to OFF, users can press the power button to turn off the monitor.
Standby| When set to Standby, users can press the power button to turn off the panel and backlight.
Info. On Screen| OFF| The information of the monitor status will be shown on the right side of the screen.
ON
HDMI™ CEC| OFF|

• HDMI™ CEC (Consumer Electronics Control) supports Sony PlayStation®, Nintendo® Switch™, Xbox Series X|S consoles and various audio-visual devices that are CEC-capable.
• If HDMI™ CEC is set to ON:
• The monitor will automatically power on when the CEC device is turned on.
• The CEC device will enter power saving mode when the monitor is turned off.
• When Sony PlayStation®, Nintendo® Switch™, or Xbox Series X|S console is connected, Game Mode and Pro Mode will be automatically set to default modes and can be adjusted to users’ preferred modes later.

ON
Reset| YES| Users can Reset and restore settings to original OSD Default in any mode.
NO

Specifications

4ms (GTG)

I/O|

• DisplayPort x1
• HDMI™ Connector x2
• Headphone Jack x1

View Angles| 178°(H) , 178°(V)
*DCI-P3/ sRGB| 95% / 119%
Surface Treatment| Anti-glare
Display Colors| 1.07B (8bits + FRC)
Monitor Power Options| 19V     3.42A
External Power Supply****

Power Input

Power Output

|

• Model: ADS-65HI-19A-1 19065E
• 100~240Vac, 50~60Hz, 1.5A
• 19V     3.42A

Adjustment (Height)| 0 ~ 90mm
Adjustment (Tilt)| -5° ~ 20°
Adjustment (Swivel)| -30° ~ 30°
Adjustment (Pivot)| -5° ~ 5°
Kensington Lock| Yes
VESA Mounting|

• Plate Type: 75 x 75 mm
• Screw Type: M4 x 10 mm
• Thread Diameter: 4 mm
• Thread Pitch: 0.7 mm
• Thread Length: 10 mm

Dimension (W x H x D)| 808.6 x 270 x 514 mm
Monitor| MAG 342CQR E2
---|---
Weight| Net| 6.95 kg
Gross| 10.05 kg
Environment| Operating|

• Temperature: 0℃ to 40℃
• Humidity: 20% to 90%, non-condensng
• Altitude: 0 ~ 5000m

Storage|

• Temperature: -20℃ to 60℃

• Humidity: 10% to 90%, non-condensing

• Based on CIE1976 test standards.
  ** External Power Supply may vary by country.

Preset Display Modes

Important
All information is subject to change without prior notice.

• HDMI™ VRR (Variable Refresh Rate) synchronizes with Adaptive-Sync (ON/ OFF). For VRR ON/OFF status, please check Adaptive-Sync.

Troubleshooting

The power LED is off.

•  Press the monitor power button again.
• Check if the monitor power cable is properly connected.

No image.

• Check if the computer graphics card is properly installed.
• Check if the computer and monitor are connected to electrical outlets and are turned on.
• Check if the monitor signal cable is properly connected.
• The computer may be in Standby mode. Press any key to activate the monitor.

The screen image is not properly sized or centered.
Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display.

No Plug & Play.

• Check if the monitor power cable is properly connected.
• Check if the monitor signal cable is properly connected.
• Check if the computer and graphics card are Plug & Play compatible.

The icons, font or screen are fuzzy, blurry or have color problems.

• Avoid using any video extension cables.
• Adjust brightness and contrast.
• Adjust RGB color or tune color temperature.
• Check if the monitor signal cable is properly connected.
• Check for bent pins on the signal cable connector.

The monitor starts flickering or shows waves.

• Change the refresh rate to match the capabilities of your monitor.
• Update your graphics card drivers.
• Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI).

Safety Instructions

• Read the safety instructions carefully and thoroughly.
• All cautions and warnings on the device or User Guide should be noted.
•  Refer servicing to qualified personnel only.

Power

• Make sure that the power voltage is within its safety range and has been adjusted properly to the value of 100~240V before connecting the device to the power outlet.
• If the power cord comes with a 3-pin plug, do not disable the protective earth pin from the plug. The device must be connected to an earthed mains socket-outlet.
• Please confirm the power distribution system in the installation site shall provide the circuit breaker rated 120/240V, 20A (maximum).
• Always disconnect the power cord or switch the wall socket off if the device would be left unused for a certain time to achieve zero energy consumption.
• Place the power cord in a way that people are unlikely to step on it. Do not place anything on the power cord.
• If this device comes with an adapter, use only the MSI provided AC adapter approved for use with this device.

Environment

• To reduce the possibility of heat-related injuries or of overheating the device, do not place the device on a soft, unsteady surface or obstruct its air ventilators.
• Use this device only on a hard, flat and steady surface.
• To prevent the device from tipping over, secure the device to a desk, wall or fixed object with an anti-tip fastener that helps to properly support the device and keep it safe in place.
• To prevent fire or shock hazard, keep this device away from humidity and high temperature.
• Do not leave the device in an unconditioned environment with a storage temperature above 60℃ or below -20℃, which may damage the device.
• The maximum operating temperature is around 40℃.
• When cleaning the device, be sure to remove the power plug. Use a piece of soft cloth rather than industrial chemical to clean the device. Never pour any liquid into the opening; that could damage the device or cause electric shock.
• Always keep strong magnetic or electrical objects away from the device.
• If any of the following situations arises, get the device checked by service personnel:
• The power cord or plug is damaged.
• Liquid has penetrated into the device.
• The device has been exposed to moisture.
• The device does not work well or you can not get it working according to the User Guide.
• The device has dropped and damaged.
• The device has obvious sign of breakage.

TÜV Rheinland Certification

TÜV Rheinland Low Blue Light Certification

Blue light has been shown to cause eye fatigue and discomfort. MSI now offers monitors with TÜV Rheinland Low Blue Light certification to ensure users’ eye comfort and well-being. Please follow the instructions below to reduce the symptoms from extended exposure to the screen and blue light.

•  Place the screen 20 – 28 inches (50 – 70 cm) away from your eyes and a little below eye level.
• Consciously blinking the eyes every now and then will help to reduce eye strain after extended screen time.
• Take breaks for 20 minutes every 2 hours.
• Look away from the screen and gaze at a distant object for at least 20 seconds during breaks.
• Make stretches to relieve body fatigue or pain during breaks.
• Turn on the optional Low Blue Light function.

TÜV Rheinland Flicker Free Certification

• TÜV Rheinland has tested this product to ascertain whether the display produces visible and invisible flicker for the human eye and therefore strains the eyes of users.
• TÜV Rheinland has defined a catalogue of tests, which sets out minimum standards  at various frequency ranges. The test catalogue is based on internationally applicable standards or standards common within the industry and exceeds these requirements.
• The product has been tested in the laboratory according to these criteria.
• The keyword “Flicker Free” confirms that the device has no visible and invisible flicker defined in this standard within the range of 0 – 3000 Hz under various brightness settings.
• The display will not support Flicker Free when Anti Motion Blur/MPRT is enabled. (The availability of Anti Motion Blur/MPRT varies by products.)

Regulatory Notices

CE Conformity
This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/EU). This product has been tested and found to comply with the harmonized standards for Information Technology Equipment published under Directives of Official Journal of the European Union.

FCC-B Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

• If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the measures listed  below:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/television technician for help.

Notice 1
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Notice 2
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2.  This device must accept any interference received, including interference that may cause undesired operation.

MSI Computer Corp.
901 Canada Court, City of Industry, CA 91748, USA

• 626-913-0828
• www.msi.com

WEEE Statement
Under the European Union (“EU”) Directive on Waste Electrical and Electronic Equipment, Directive 2012/19/EU, products of “electrical and electronic equipment” cannot be discarded as municipal waste anymore and manufacturers of covered electronic equipment will be obligated to take back such products at the end of their useful life. Chemical Substances Information
In compliance with chemical substances regulations, such as the EU REACH Regulation (Regulation EC No. 1907/2006 of the European Parliament and the Council), MSI provides the information of chemical substances in products at: https://csr.msi.com/global/index RoHS Statement

Japan JIS C 0950 Material Declaration
A Japanese regulatory requirement, defined by specification JIS C 0950, mandates that manufacturers provide material declarations for certain categories of electronic products offered for sale after July 1, 2006.
https://csr.msi.com/global/Japan-JIS-C-0950-Material-Declarations

India RoHS
This product complies with the “India E-waste (Management and Handling) Rule 2016” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Turkey EEE Regulation
Conforms to the EEE Regulations of the Republic Of Turkey
Ukraine Restriction of Hazardous Substances
The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of 10 March 2017, № 139, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment.

Vietnam RoHS
As from December 1, 2012, all products manufactured by MSI comply with Circular 30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous substances in electronic and electric products.

Green Product Features

• Reduced energy consumption during use and stand-by
• Limited use of substances harmful to the environment and health
• Easily dismantled and recycled
• Reduced use of natural resources by encouraging recycling
• Extended product lifetime through easy upgrades
• Reduced solid waste production through take-back policy

Environmental Policy

• The product has been designed to enable proper reuse of parts and  recycling and should not be thrown away at its end of life.
• Users should contact the local authorized point of collection for  recycling and disposing of their end-of-life products.
• Visit the MSI website and locate a nearby distributor for further  recycling information.
• Users may also reach us at gpcontdev@msi.com for information regarding proper disposal, take-back, recycling, and disassembly of MSI products.

Warning!
Overuse of screens is likely to affect eyesight.

Recommendations :

1. Take a 10-minute break for every 30 minutes of screen time.
2. Children under 2 years of age should have no screen time. For children aged 2 years and over, screen time should be limited to less than one hour per day.

Copyright and Trademarks Notice

Copyright © Micro-Star Int’l Co., Ltd. All rights reserved. The MSI logo used is
a registered trademark of Micro-Star Int’l Co., Ltd. All other marks and names mentioned may be trademarks of their respective owners. No warranty as to accuracy or completeness is expressed or implied. MSI reserves the right to make changes to this document without prior notice.

The terms HDMI™, HDMI™ High-Definition Multimedia Interface, HDMI™ Trade dress and the HDMI™ Logos are trademarks or registered trademarks of HDMI™ Licensing Administrator, Inc.

Technical Support
If a problem arises with your product and no solution can be obtained from the user’s manual, please contact your place of purchase or local distributor. Alternatively, please visit https://www.msi.com/support/ for further guidance.

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