Cellcom Cellular Booster Installation Guide
- September 19, 2024
- Cellcom
Table of Contents
Cellcom Cellular Booster
Thank you
Thank you for your purchase. For the best experience, please follow the manufacturer’s installation guide. In instances where the weBoost App is referenced, use the instructions below to setup your new cellular booster. The weBoost App is not supported.
Find the nearest cell tower (strongest cellular signal)
RSRP is a metric used to measure the power of the cellular signal that your smartphone receives from the nearby cell tower. The power of your cellular signal directly impacts the performance of your cellular booster.
Use your Cellcom smartphone, along with the chart, recommended antenna direction and instructions below, to find the location outside your home where RSRP is the strongest.
Installation Address
Recommended Antenna Direction
Point the outdoor antenna to the direction of the best signal. If you cannot find an area outside your home with a signal, this solution is not likely to improve your indoor service.
Apple iPhone
Figure 1 – Field test mode as viewed in iOS 17, if you have a different iOS version, the menu options may vary
- Confirm your Cellcom phone is not connected to Wi-Fi
- Open the Phone app
- Dial 3001#12345# then tap Send
- Tap RsrpRsrqSinr
- Monitor the RSRP value as you walk around the exterior of your home and note where the signal is the strongest. If RSRP is not in your menu, please restart phone and attempt again.
Location:____
Signal Strength (RSRP):_____
Android Smartphone
- In the Google Play Store, search for the Network Cell Info Lite application by M2Catalyst
- Download and open the Network Cell Info Lite application and accept all permissions
- Confirm the Gauge tab is selected along the top
- Monitor the RSRP, db value as you walk around the exterior of your home.
Location:___
Signal Strength (RSRP):_
Support Information
weBoost Support
weBoost Support Site:
https://www.weboost.com/support
Home Multiroom – Installation Guide:
https://assets.wilsonelectronics.com/m/31112ace1811b05a/original/Home-
MultiRoomInstall-Guide_470144-pdf.pdf
Home Complete Installed – Installation Guide:
https://assets.wilsonelectronics.com/m/6210899013072567/original/weBoost-
InstalledHome-Complete-Installation-Guide-Customer-Version.pdf
Cellcom Customer Care
Support Center: https://www.cellcom.com/contact
Phone: 1-800-236-0055 or 611 from
your Cellcom phone
Cellular Booster Registration
Once you have installed your cellular booster, you will need to register it with Cellcom. This will automatically grant you the approval required by the FCC to use a commercial cellular booster.
Registration Link: Cellcom Consumer Signal Booster Registration:
https://www.cellcom.com/boosterRegistration.html
Cellcom Professional Installation Available
If you would like assistance with installing your booster, we offer installation for the cost of $130. To schedule an appointment for a technician to come to your house, please call Customer Care at 800-236-0055.
References
- Consumer Signal Booster Registration
- Contact Us | Cellcom
- weBoost Support - FAQs, Guides, and Troubleshooting