Cellcom Franklin T720 Home Phone Replacement Device User Guide
- June 26, 2024
- Cellcom
Table of Contents
Cellcom Franklin T720 Home Phone Replacement Device
HOW TO ACTIVATE YOUR NEW DEVICE
Thank you for choosing Cellcom for your home phone solution. Enclosed in this package is your new device and all appropriate paperwork.
To activate this device, you can call us at 1-800-935-4439 for assistance or you can follow the steps below.
STEP 1
VisitCellcom.com/activate
Refer to the activation instructions slip included with the shipment. The
device has already been setup with the latest software. You do not need to
update the software before beginning activation.
STEP 2
Enter the mobile number for your home phone.
This is also listed as MDN on the Activation Instructions slip.
STEP 3
Enter the last five digits of the ICCID number.
The next screen will prompt you to insert the Timecard.
This has already been completed for you.
The software on the new device is also up to date.
You do not need to connect to WIFi.
Please move to the next step.
STEP 4
Enter the PIN you received.
You have five minutes to enter the PIN before it expires.
When you reach this screen, the activation steps are complete.
Please continue to side #2 to complete the set up of your home phone device.
SIM Activation Complete
Your device has been activated Please follow the steps belOw to ensure that your device is working property
- Ensure your device is powered off.
- Insert your physical SIM card now. {Please skip this step if your device comes with a pre-inserted SIM card)
- If you need assistance with Inserting a SIM card for an Android device, see our YouTUbe video
- For assistance with inserting a SIM card In an Apple device, see Apple Support.
- Power on your device. (You should see Celk:om and/or signal bars in the top right-hand comer of your device This couk:1 take up to a minute to complete.)
- Check for software updates For instructions on how to update your device’s software, visit cellcom.com/upd.:1.te
- Testyourconnect10n
- For phones, make an outgoing call from the phone to verify it’s working correctly.
- For tablets. open a browser and visit a website
- For Internet devices, open a browser on a device connected to your Internet device and visit a website.
II you experience any Issues or have add11lonalquesllons, please contact us
Learn more about Cellcom’s 5G or WiFi calling
SETTING UP YOUR NEW HPR DEVICE
Package Contents
-
T720G with 2 Antennas
-
Mice USB Charger
-
Quick Start Guide
-
Battery
STEP 1
Installing Battery
Your battery may already be installed. If it is not installed follow these
steps.
- Remove bottom cover.
- Insert batery.
- Replace the battery cover on the device.
STEP 2
Charging the Battery
- Insert the micro USB in the power port on the device.
- Plug the AC adapter into a power outlet.
STEP 3
Installing Antennas
- Align the antennas with the antenna port located on the back of the device.
- Twist the antennas on and make sure they are secure.
- Adjust antennas to the desired position.
STEP 4
Connecting to a Phone
- Unplug your telephone cord from your previous HPR device.
- Plug your home phone cord to any of the telephone ports located on the back of the new device.
- Hold power button for 3 second on the HPR to turn it on.
STEP 5
Please place a test call from your telephone to ensure everything is connected and working properly. If you need further assistance, using another device, please contact our Customer Care at 1-800-935-4439.
