Cellcom Pro EXA Cellular Booster Installation Guide
- July 16, 2024
- Cellcom
Table of Contents
Cellcom Pro EXA Cellular Booster
Thank you
Thank you for your purchase. For the best experience, please follow the instructions below, along with the manufacturer’s quick start guide, to setup your new Cel-Fi cellular booster.
This document will guide you through the following steps:
- Find the location in or around your home with the strongest cellular signal
- Position your Cel-Fi cellular booster for optimal performance
Step 1: Find the nearest cell tower (strongest cellular signal)
RSRP is a metric used to measure the power of the cellular signal that your
Smartphone receives from the nearby cell tower. The power of your cellular
signal directly impacts the performance of your cellular booster.
Use your Cellcom Smartphone, along with the chart and instructions below, to
find the location inside your home where RSRP is the strongest. If installing
the Cel-Fi Pro EXA and utilizing an external antenna, you’ll want to find the
location outside your home where the RSRP is the strongest.
Apple iPhone
- Confirm your Cellcom phone is not connected to Wi-Fi
- Open the Phone app
- Dial 3001#12345# then tap Send
- Tap RsrpRsrqSinr
- Monitor the RSRP value as you walk around the interior of your home and note where the signal is the strongest. If RSRP is notin your menu, please restart phone and attempt again.
- Place the Network Unit (or external antenna if equipped) in the location with the best RSRP value. We recommend placing the Network Unit near a window.
Android Smartphone
- In the Google Play Store, search for the Network Cell Info Lite application by M2Catalyst
- Download and open the Network Cell Info Lite application and accept all permissions
- Confirm the Gauge tab is selected along the top
- Monitor the RSRP, db value as you walk around the interior of your home
- Place the Network Unit (or external antenna if equipped) in the location with the best RSRP value. We recommend placing the Network Unit near a window.
STEP 2: Position your Cel-Fi cellular booster
For a Cel-Fi Duo+, Pro or Pro EXA WITHOUT an External Antenna…
Position the Network Unit (NU) in the room of your home where the cellular
signal (RSRP) is the strongest.
Placing the Network Unit in a room that is closest to the nearest cellular
tower is usually recommended. If you cannot find an area inside your home with
a signal, this solution is not likely to improve your indoor service.
Place the Network Unit (NU) on the highest floor in your home (excluding the
attic) and near a window, if possible.
Then place the Coverage Unit (CU) as far away from the Network Unit (NU) as
possible. If the units are too far apart, an alert will be present on the LED
display. In this situation, gradually move the Coverage Unit (CU) closer to
the Network Unit (NU) until the alert disappears. Your cellular service will
be amplified in the space between the Network Unit and Coverage Unit.
Detailed installation instructions are included in the box and at the links in the Support Information section below.
For a Cel-Fi Pro EXA WITH an External Antenna
For the Cel-Fi Pro EXA booster with an External Antenna, position the Network
Unit (NU) in a room that is closest to the location where the outdoor cellular
signal (RSRP) is the strongest. Point the antenna in the direction of the
nearest cellular tower. It is best to temporarily position the antenna and
route the included coax cable through a nearby window to test the
effectiveness. If you cannot find an area outside your home with a signal,
this solution is not likely to improve your indoor service.
Place the antenna outside your home, pointing in the direction of the
strongest signal, and as high as possible.
You will need to route the included coax cable from the antenna to the Network
Unit (NU).
Then place the Coverage Unit (CU) as far away from the Network Unit (NU) as
possible. If the units are too far apart, an alert will be present on the LED
display. In this situation, gradually move the Coverage Unit (CU) closer to
the Network Unit (NU) until the alert disappears. Your cellular service will
be amplified in the space between the Network Unit and Coverage Unit.
Detailed installation instructions are included in the box and at the links in the Support Information section below.
Support Information
Nextivity Cel-Fi
Support Center: https://support.cel-fi.com/hc/en-us
Cel-Fi Duo+ Quick Start Guide:
https://nextivityinc.com/wp-content/uploads/2022/04/DUOplus_qsg.pdf
Cel-Fi Pro Quick Start Guide:
https://nextivityinc.com/wp-content/uploads/2022/04/PRO_qsg.pdf
Cellcom Customer Care
Support Center : https://www.cellcom.com/contact
Phone: 1-800-236-0055 or 611 from
your Cellcom phone
Cellular Booster Registration
Once you have installed your cellular booster, you will need to register it with Cellcom. This will automatically grant you the approval required by the FCC to use a commercial cellular booster.
Registration Link: Cellcom Consumer Signal Booster Registration: https://www.cellcom.com/boosterRegistration.html
Cel-Fi WAVE Application & Firmware Updates
Cel-Fi WAVE Application
Users of a Cel-Fi cellular booster can download the “Cel-Fi WAVE” app. This application will allow you to connect to your Cel-Fi booster and view/edit its functionality.
To learn more, visit: https://www.cel-fi.com/software/wave/
Note: Please only make changes to the Cel-Fi booster settings if instructed by Technical Support.
Cel-Fi Firmware Updates
Using the Cel-Fi WAVE application on your handset, connect to your Cel-Fi booster. Make sure to be within a 30’ range of your Cel-Fi Coverage Unit (CU) and have Bluetooth enabled on your Smartphone.
Note: This update can take up to 20 minutes to complete.
Once the Cel-Fi is connected to your handset via the WAVE application, the Cel-Fi WAVE application will search for your CelFi booster and automatically connect to it if within range.
Once paired, the Cel-Fi WAVE application will check for available firmware updates. A notification will appear in your WAVE application and allow you to select “Update.”
If you select “Skip”, this will postpone any available firmware updates. You
can also check for available updates in the WAVE application under Settings >
Software Versions. If an update is available, you can install the update by
selecting “Update Now.”
After a firmware update your Cel-Fi Network Unit (NU) will reboot and will
then re-sync with the Coverage Unit (CU).
