tp-link BE19000 Whole Home Mesh WiFi 7 System Deco User Guide

: September 19, 2024
: tp-link

Table of Contents

tp-link BE19000 Whole Home Mesh WiFi 7 System Deco
Product Information
Product Usage Instructions
About This Guide
Appearance
Set Up Your Deco
Troubleshooting
Authentication
FCC Compliance Information Statement
Safety Information
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

tp-link BE19000 Whole Home Mesh WiFi 7 System Deco

Product Information

Specifications

Product Name: Deco BE85
Connectivity: Ultimate 10 Gbps
Ports: Two 2.5 Gbps WAN/LAN ports, 10 Gbps WAN/LAN port, 10 Gbps RJ45/SFP+ WAN/LAN Combo port, USB 3.0 port
LED Indicator: Shows status with different colors – Yellow (resetting), Blue (ready for setup), Green (upgrading firmware), Red (issue)

Product Usage Instructions

Appearance
Each Deco unit includes LED indicators, a WPS button, various WAN/LAN ports, a USB port, power slot, and a Reset button. The LED changes color based on the status of the Deco unit.

WPS Button
To initiate the WPS process, press the WPS button on the Deco unit and then on your client device.

10 Gbps WAN/LAN Ports
These ports are used to connect the Deco unit to your modem, Ethernet outlet, or other internet services.

10 Gbps RJ45/SFP+ WAN/LAN Combo Port
Utilize the Combo pair which includes an Ethernet port and an SFP+ port. Note that only one port in the pair can be used at a time.

FAQ

Q: What do the different LED colors indicate?
A: Yellow (resetting), Blue (ready for setup), Green (upgrading firmware), Red (issue).
Q: How do I connect Deco to my modem?
A: You can use the 10 Gbps WAN/LAN ports for connecting Deco to your modem or Ethernet outlet.
Q: Can I use both ports in the Combo pair simultaneously?
A: No, only one port in the Combo pair (Ethernet or SFP+) can be used at a time.

About This Guide

This guide provides a brief introduction to BE19000 Whole Home Mesh Wi-Fi 7 System and regulatory information. Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Deco experience.

Conventions

In this guide, the following conventions are used:

Convention	Description
Deco	Stands for Deco Whole Home Mesh Wi-Fi System/ Unit.
Underline	Hyperlinks are in teal and underlined. You can click to

redirect to a website or a specific section.
Teal| Key information appears in teal, including management page text such as menus, items, buttons and so on.
Note:| Ignoring this type of note might result in a malfunction or damage to the device.
Tips:| Indicates important information that helps you make better use of your device.

More Info

Specific product information can be found on the product page at https://www.tp-link.com.
A Technical Community is provided for you to discuss our products at https://community.tp-link.com.
Our Technical Support contact information can be found at the Help center of the Deco app and the Contact Technical Support page at https://www.tp-link.com/support.

Speed/Coverage/Device Quantity Disclaimer
Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications. Actual wireless data throughput and wireless coverage, and quantity of connected devices are not guaranteed and will vary as a result of network conditions, client limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and client location.

MU-MIMO Disclaimer
Use of MU-MIMO requires clients to also support MU-MIMO.

IoT Compatibility Disclaimer
IoT compatibility refers only to smart devices that can be controlled via the Deco app. Other wireless devices can still connect to Deco for normal Wi-Fi use.

Seamless Roaming Disclaimer
Clients need to support 802.11k/v/r and may require additional set up. Performance may vary depending on the client device.

HomeShield Disclaimer
HomeShield includes the Free Basic Plan. Fees apply for the Pro Plan. Visit tp-link.com/homeshield for more information.

Appearance

Each Deco has an LED that changes color according to its status, a WPS button, two 2.5 Gbps WAN/LAN ports, a 10 Gbps WAN/LAN port, a 10 Gbps RJ45/SFP+ WAN/LAN Combo port, a USB 3.0 port, a power slot, and a Reset button.

See the explanation below:

Tip: The product label can be found at the bottom of the product.

Set Up Your Deco

First let’s start by setting up the Deco network. Get the TP-Link Deco app for iOS or Android, then follow the app to walk through the setup.

Get the Deco app
Scan the QR code below or go to Google Play or the App Store to download the Deco app. Install the app on your Android or iOS smartphone or tablet.
Log in or sign up with TP-Link ID
Open the app and log in with your TP-Link ID. If you don’t have a TP-Link ID, create one first.
Note: If you forgot your login password, tap Forgot Password?. The app will help you reset your password.
Select your Deco model
Search for and select your Deco model. If you have more than one Deco model, tap the question below the search box to check how to maximize the overall network.
Plug in your Deco
Power off your modem. Connect your Deco to the modem and power them both on. If you don’t have a modem, connect your Deco directly to the Ethernet outlet.
Wait until Deco’s LED pulses blue
Wait until your Deco’s LED pulses blue, then your phone/tablet will connect to the Deco’s default Wi-Fi automatically.
Specify your Deco’s location
Select or custom a location for your Deco. The location will be used as the name of your Deco.
Connect your Deco to the internet
Select the internet connection type and enter the information. If you are not sure, contact your internet service provider.
Create your Wi-Fi network
Set a network name and a password. These will be the name and password you use to connect your devices to Wi-Fi.
Create your MLO network
Set a network name and a password. The MLO network enables Wi-Fi 7 clients to connect to multiple bands simultaneously.
Keep your Deco up-to-date
Set auto update time. This allows your Deco to automatically update to the latest firmware which provides better network experience.
Connect to your Wi-Fi network
Connect your phone/tablet to the Deco’s Wi-Fi.
Use Deco’s Combo Pair
The Combo pair includes an Ethernet port and an SFP+ port. Only one port in the pair can be used at a time.
Setup complete
Your Deco network is now up. You can connect your devices to the Deco network. Plug in the other included Decos, and they will automatically join the network within 2 minutes.
Add more Decos
Plug in the other included Decos, and they will automatically join the network within 2 minutes.

Troubleshooting

Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve problems you might experience with your Deco.
If problems still exist, contact us: https://www.tp-link.com/support

Q1. What should I do if I fail to configure the main Deco and get stuck on “We couldn’t find Deco”?
Refer to the guide https://www.tp-link.com/support/faq/2239/ or follow the video https://youtu.be/2HYuEYS9XJM

Q2. What should I do if I fail to configure the satellite Deco and get stuck on “We couldn’t find another Deco”?
Refer to the guide https://www.tp-link.com/support/faq/1447/ or follow the video https://youtu.be/iVgDzoo16T4

Q3. What should I do if I fail to configure the main Deco and get stuck on “Testing Internet Connection”?
Refer to the guide https://www.tp-link.com/support/faq/2239/
Refer to the video https://youtu.be/OSUrGdWH-i0

Q4. What should I do if my wireless devices cannot connect to Deco?
Refer to the guide https://www.tp-link.com/support/faq/2718/

Q5. What should I do if Deco suddenly lost internet access?
Refer to the guide https://www.tp-link.com/support/faq/2428/

Q6. How can I find a suitable spot for my Deco?
Refer to the guide https://www.tp-link.com//support/faq/1446/

Q7. What can I do if the Deco app isn’t working properly?
Refer to the guide https://www.tp-link.com/support/faq/1456/

Authentication

CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

OPERATING FREQUENCY(the maximum transmitted power)

2400MHz—2483.5MHz (20dBm)
5150MHz—5250MHz (23dBm)
5250MHz—5350MHz (23dBm)
5470MHz—5725MHz (23dBm)
6105MHz—6425MHz (23dBm)

Frequency band 5150 – 5250 MHz:

Indoor use: Inside buildings only. Installations and use inside road vehicles and train carriages are not permitted. Limited outdoor use: If used outdoors, equipment shall not be attached to a fixed installation or to the external body of road vehicles, a fixed infrastructure or a fixed outdoor antenna. Use by unmanned aircraft systems (UAS) is limited to within the 5170 – 5250 MHz band.

Frequency band: 5250 – 5350 MHz:

Indoor use: Inside buildings only. Installations and use in road vehicles, trains and aircraft are not permitted. Outdoor use is not permitted.

Frequency band: 5470 – 5725 MHz:
Installations and use in road vehicles, trains and aircraft and use for unmanned aircraft systems (UAS) are not permitted.

EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011 /65/EU and (EU) 2015/863.
The original EU Declaration of Conformity may be found at https://www.tp- link.com/en/support/ce/

RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.

National restrictions

Attention: This device may only be used indoors in all EU member states and EFTA countries, and Northern Ireland.

| AT| BE| BG| CH| CY| CZ| DE| DK
---|---|---|---|---|---|---|---|---
EE| EL| ES| FI| FR| HR| HU| IE
IS| IT| LI| LT| LU| LV| MT| NL
NO| PL| PT| RO| SE| SI| SK| UK(NI)

UKCA Mark
UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tp- link.com/support/ukca/

FCC Compliance Information Statement

Product Name: I.T.E POWER SUPPLY
Model Number: T150500-2-DT / S065PQ1200500

Responsible party: TP-Link USA Corporation

Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC regulations restrict operation of this device to indoor use only. The operation of this device is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in large aircraft while flying above 10000 feet. Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems. We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

National restrictions

Attention: This device may only be used indoors in Great Britain.

Canadian Compliance Statement
This device complies with Industry Canada license-exempt RSS standard(s).

Operation is subject to the following two conditions:

This device may not cause interference.
This device must accept any interference, including interference that may cause undesired operation of the device.

Caution:
The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
DFS (Dynamic Frequency Selection) products that operate in the bands 5250- 5350 MHz, 5470-5600MHz, and 5650-5725MHz. ISED regulations restrict operation of this device to indoor use only. The operation of this device is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in large aircraft while flying above 10000 feet. Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems.

Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
ISED regulations restrict operation of this device to indoor use only. The operation of this device is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in large aircraft while flying above 10000 feet. Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems.

Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)

Safety Information

Keep the device away from water, fire, humidity or hot environments.
Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
Do not use damaged charger or USB cable to charge the device.
Do not use any other chargers than those recommended.
Do not use the device where wireless devices are not allowed.
Adapter shall be installed near the equipment and shall be easily accessible.
Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
Operating Temperature: 0°C~40°C (32°F~104°F)
This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label

Symbol	Explanation
DC Voltage
Alternating current
Caution
Operator’s manual
Indoor use only
Polarity of d.c. power connector
Energy efficiency marking
Class II equipment
RECYCLING

This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.