ICON PROCESS CONTROLS OZ450 Dissolved Ozone Sensor User Guide

September 19, 2024
ICON PROCESS CONTROLS

OZ450 Dissolved Ozone Sensor

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Product Information

Dissolved Ozone Sensor

PP M12 Connection

3/4 NPT Glass Electrode

154mm

The OZ450 Dissolved Ozone Sensor integrates electronic circuits
and microprocessors inside the sensor, referred to as digital
electrodes, and has the following characteristics:

  1. RS-485 transmission interface, MODBUS-RTU communication
    protocol, duplex communication.

  2. Power and output isolation design to ensure electrical
    safety.

  3. Built-in protection circuit to enhance anti-interference
    ability to adapt to complex environments.

  4. The communication protocol is simple and easy to use, can
    output more electrode diagnostic information, and is more
    intelligent.

  5. Low power consumption design to cope with more usage occasions,
    internal memory can save calibration and setting information in
    case of power failure.

Specifications

Power Supply 9 ~ 24 VDC
Isolation Strength 2500Vrms
Power 0.5W
Material PP M12
Electrical Connection Flying Lead 3/4 NPT
Communication RS485 MODBUS-RTU Protocol
Ozone Measuring Range Specify the range
Resolution Specify the resolution
Accuracy Specify the accuracy
Temperature Measuring Range Specify the range
Resolution Specify the resolution
Accuracy Specify the accuracy
Temperature Type Specify the type
Temperature Compensation Specify the compensation type

Product Usage Instructions

Wiring Instructions

Color Description
Green RS485A MODBUS Protocol
White RS485B MODBUS Protocol
Red +VDC Power
Black -VDC Power

Protocol Description

Frequently Asked Questions (FAQ)

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ProCon® — OZ450 Series
Dissolved Ozone Sensor
Quick Start Manual

PP

RoHS

Compliant

Read the user’s manual carefully before starting to use the unit. Producer reserves the right to implement changes without prior notice.

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ProCon® — OZ450 Series
Dissolved Ozone Sensor
Product Introduction
PP M12 Connection

3/4″ NPT Glass Electrode

154mm

The OZ450 Dissolved Ozone Sensor integrates electronic circuits and microprocessors inside the sensor, referred to as digital electrodes, and has the following characteristics
1. RS-485 transmission interface, MODBUS-RTU communication protocol, duplex communication.
2. Power and output isolation design to ensure electrical safety.
3. Built-in protection circuit to enhance anti-interference ability to adapt to complex environment.
4. The communication protocol is simple and easy to use, can output more electrode diagnostic information, and is more intelligent.
5. Low power consumption design to cope with more usage occasions, internal memory can save calibration and setting information in case of power failure.

Technical Specifications

Power Supply Isolation Strength Power Material Electrical Connection Connection Communiation Ozone Measurning Range Resolution Accuracy Temperature Measurning Range Resolution Accuracy Temperature Type Temperature Compensation

9 ~ 24 VDC 2500Vrms 0.5W PP M12 | Flying Lead 3/4″ NPT RS485 MODBUS-RTU Protocol
00.00mg/L ~ 20.00mg/L 0.01 mg/L ±5% F.S
-10.0 ~ 110.0oC 0.1oC ±0.5oC TH10K Automatic / Manual

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ProCon® — OZ450 Series
Dissolved Ozone Sensor

Wiring
Color Green White
Red Black

Description RS485A RS485B +VDC -VDC

MODBUS Protocol
The instrument adopts RS-485 Modbus communication protocol RTU mode, the serial port parameter is (N, 8, 1), that is, no check, 8-bit data, 1 stop bit, the default baud rate is 9600 (can be modified), address 01 ( Can be modified).
Protocol Description
a) In this agreement, the letter “H” after the data indicates that the data is a hexadecimal number.
b) All registers are double-bytes, with the high byte first and the low byte second. Integer negative numbers are represented by two’s complement, ie, -1 is represented by FFFFH and -2 is represented by FFFEH.
c) The length of the upper computer command received by the instrument is 8 bytes, the excess part is invalid, but the first 8 bytes command is still valid. If there is a pause of 0.1 seconds, instructions that do not reach 8 bytes are considered invalid.
d) For CRC check, please refer to the CRC worksheet. When sending, the high byte is first and the low byte is next. When the verification code is 2A2AH, the instrument passes directly without verification.
Register Overview
The instrument register is divided into three categories: floating register, parameter register and information register.
a) The floating register data is the real-time measurement data of the instrument, such as ozone value, temperature value, etc., a total of 20 register addresses, 0000H – 0013H (decimal 0 – 19), the function code 03 or 04 can be used to read data.
When the function code 04 is used to read the data, the measurement data returned by the meter is an integer. A data consists of two parts, the first part is the data numeric integer type, occupying a register, the second part is the data decimal places and units, sharing a register, each occupying one byte, the unit code see the unit code table.
When accessed with function code 03, the measurement data returned by the instrument is floating point, and one data occupies two registers ( 4 bytes in total) to represent floating point data.
b) The parameter register contains the calibration status of the instrument and some parameters that can be set by the user. A total of 40 register addresses, 0014H ~ 003BH (decimal 20 – 59), use the function code 03 to read the register data, use the function code 06 to write Registers, such as modifying the communication baud rate, instrument ID, etc.
c) The information register contains the running status of the instrument and the basic information of the instrument, such as the instrument serial number, model, etc., a total of20 register addresses, 003CH – 004FH (decimal 60 – 79), use function code 03 to read register data, use function code 06 Write a register with writable attributes, used to control the operation of the instrument, such as the calibration operation of the instrument.
d) The addresses of the three types of registers are arranged consecutively, but when the function code 03 is used to read the register data, the number of registers read by one instruction cannot exceed the type of the current register.

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ProCon® — OZ450 Series
Dissolved Ozone Sensor

1. Read Flotaing Register Data Instruction Format Function Code 03 or 04

HOST SEND

Lower Address 01H-F7H 1 byte

Function 03 OR 04
1 byte

Address Range 0000H~0013H
2 bytes

Number of Read Registers (N)

CRC

1~20

CRC H | CRC L

2 bytes

2 bytes

LOWER REPLY

Lower Address 01H-F7H 1 byte

Function 03 OR 04
1 byte

Address Range N*2
1 byte

Data of N Registers (N)
Data
N*2 bytes

Example of reading floating register floating-point data instruction: ( Send and reply data in hexadecimal format) Example: Read 10 floating registers and 5 floating point data from address 0000H
Host computer sends : 01 03 00 00 00 0A C5 CD Lower computer reply : 01 03 14 E7 2F 41 IF DA 2A 41 IF DA 2A 41 9F 00 00 00 00 75 26 41 C7 5E CC

CRC CRC H | CRC L
2 bytes

Send Interpretation

Host Send

01

03

0000

000A

Decimal Interpretation

1

3

0

10

Device with ID Address 1

Read Floating Point Data

Start at Address 0000H

Read 10 Registers

C5CD CRC

Interpretation of Response

Lower Reply

01

Decimal

1

Interpretation

Device with ID Address 1

03
3
Response Register Floating Point Data Read Instruction

14
20
10 Registers 20 bytes in length

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Lower Reply Address Name
Floating Point Interpretation

E72F

411F

0000H

0001H

Ozone Value

9.993941

Ozone Value : 9.99mg/L

DA2A 0002H

411F 0003H

Lower Reply Address Name
Floating Point Interpretation

DA2A

419F

0004H

0005H

Electrode Signal

19.981525

Electrode Signal : 19.98mV

0000 0006H

0000 0007H

Lower Reply

7526

41C7

SECC

Address

0008H

0009H

Name

Temperature

Floating Point

24.932201

Interpretation

Temperature Value: 24.9oC

CRC

Example of instructions for reading floating register integer data: ( Send and reply data in hexadecimal format) Example: Read 10 floating integer data from address 0000H
Host computer sends: 01 04 00 00 00 OA 70 OD Lower computer reply: 01 04 14 03 E6 02 OE 03 E6 02 OE 07 CB 02 00 00 00 00 00 00 FA 01 0B F5 80

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ProCon® — OZ450 Series
Dissolved Ozone Sensor

Send Interpretation

Host Send

01

04

0000

000A

Decimal Interpretation

1

4

0

10

Read Floating Device with ID Address 1 Register Integer Start at 0000H Read 10 Registers
Data

700D CRC

Interpretation of Response (See Floating Register Address table)

Lower Reply

01

04

Decimal

Interpretation

Device with Address 1

Response Floating Register Integer Data Read Instruction

14
20
10 Registers 20 bytes in length

Lower Reply Address Name Decimal
Interpretation

03E6

020E

0000H Ozone Value
998

0001H

Decimal 02

Unit 0E

Ozone Value : 9.98mg/L

03E6 0002H

020E 0003H

Lower Reply

07CB

0200

Address Name

0004H Electrode Signal

0005H

Electrode Signal

Decimal

Unit

02

00

Decimal

1995

Interpretation

Electrode Signal : 19.95mV

0000 0006H

0000 0007H

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Lower Reply Address
Name
Decimal Interpretation

00FA

010B

0008H

0009H

Temperature

Temperature

Decimal

Unit

01

0B

250

Temperature : 25.0oC

F580 CRC

2. Read Parameter Register Data Function Code 03

HOST SEND

Slave ID 01H-F7H
1 byte

Function 03
1 byte

Address 00014H~003BH
2 bytes

Number of Read Registers (N)

CRC

1~40

CRC H | CRC L

2 bytes

2 bytes

LOWER REPLY

Slave ID 01H-F7H
1 byte

Function 03
1 byte

Bytes N*2
1 byte

Example of reading parameter register integer data instruction: ( Send and reply data in hexadecimal format) Example: Read 7 parameter registers from address 001EH
Host computer sends: 01 03 00 1E 00 07 64 0E Lower computer reply: 01 03 0E 00 01 00 03 00 01 00 00 00 00 00 01 01 90 BF 7C

Number of Read Registers (N)
Data

CRC CRC H | CRC L

N*2 bytes

2 bytes

Send Interpretation

Host Send

01

Decimal Interpretation

1
Device with Slave Address 1

03
3
Read Register Data

001E 30
Start at 001EH

0007 7
Read 7 Registers

640E CRC

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Interpretation of Response (See Parameter Register Address Table)

Lower Reply

01

03

Decimal

1

3

Interpretation

Device with Slave Address 1

Response to the Parameter Register Data Read Command

0E
14
7 Registers 14 bytes in length

Lower Reply Address

0001 001EH

Name

ID

Decimal Interpretation

1
Device with Slave Address 1

0003 001FH
BAUD RATE
3 3 Correspond 9600
Note 1

Lower Reply Address

0000 0022H

0001 0023H

0001

0000

0020H
Temperature Compensation Type
1 1 Correspond Auto
Note 1

002H
Temperature Offset Value or Manual
Temperature Setting
0
0 Correspond 0.0ºC Note 2

0190 0024H

BF7C

Name

Decimal

Interpretation

NC

CRC

Note 1 :
In the partial interpretation, the corresponding meanings of the data values only list the corresponding meanings of th current value. For the corresponding meanings of other values, please refer to the detailed description of the parameter register.
Note 2 :
The temperature offset setting value or manual temperature setting value (0021H) register is determined by the temperature compensation type register (0020H). If the temperature compensation type is manual temperature compensation, this register is the manual temperature setting value. If the temperature compensation type is automatic temperature compensation, this register is the temperature offset setting value. This register is a IO-times value. For example, when 00F AH is read, it is converted to Decimal to 250, which means 25.0 “C. To write 10.0 “C to the register, you need to write the hexadecimal value corresponding to 100 0064H.

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ProCon® — OZ450 Series
Dissolved Ozone Sensor

3. Reading Information Register Data Function Code 03

HOST SEND

Slave ID 01H-F7H
1 byte

Function 03
1 byte

Address 0003CH-004FH
2 bytes

Number of Read Registers (N)

CRC

1~20

CRC H | CRC L

2 bytes

2 bytes

LOWER REPLY

Slave ID 01H-F7H
1 byte

Function 03
1 byte

Bytes N*2
1 byte

Number of Read Registers (N)
Data

CRC CRC H | CRC L

N*2 bytes

2 bytes

Example of command to read data from information register: ( Send and reply data in hexadecimal format) Example: Read 10 parameter registers from address 0040H
Host computer sends: 01 03 00 40 00 0A C4 19 Lower computer reply: 01 03 14 00 10 00 00 00 00 00 00 00 08 12 10 01 00 01 01 01 01 12 34 AB CD 27 95

Send Interpretation

Host Send

01

Decimal Interpretation

Device with Slave Address 1

03

0040

000A

Read Register Data

Start at 0040H

10 Read 10 Registers

C419 CRC

Interpretation of Response (See Information Register Address Table)

Lower Reply

01

03

Decimal

Interpretation

Device with Slave Address 1

Response Information Register Data Read Command

14
20
10 Registers 20 bytes in length

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Dissolved Ozone Sensor

Lower Reply Address

0010 0040H

Name

Operating Mode

Interpretation

Currently in Measurement Mode

0000 0041H Mode Parameters
NC

Lower Reply Address

0008 0044H

1210 0045H

0000 0042H Work Event
NC
0100 0046H

0000 0043H Status Indicator
NC
0101 0047H

Name

Equipment Type

Device Model

Software Version

Hardware Version

Interpretation Lower Reply
Address

Device Model DOZ1210

1234 0048H

ABCD 0049H

1.00

1.01

2795

Name

High Serial Number

Low Serial Number

Interpretation

Device Serial Number 1234ABCD

CRC

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ProCon® — OZ450 Series
Dissolved Ozone Sensor

4. Modify Single Parameter / Information Register Data Instruction Format Function Code 06

HOST SEND

Slave ID 01H-F7H
1 byte

Function 06
1 byte

Register Address to be modified
The address of a register with writable properties in
the register
2 bytes

Modify Value Data
2 bytes

CRC CRC H | CRC L
2 bytes

LOWER REPLY

Slave ID 01H-F7H
1 byte

Function Modified Register Address Modify Value

06 1 byte

Address 2 bytes

Data 2 bytes

Examples of instructions for modifying individual parameters or information registers: (The data is in hexadecimal format) Example: Temperature Offset ( Register 0021H) Set as -5.0oC
Host computer sends: 01 06 00 21 FF CE 19 A4 Lower computer reply: 01 06 00 21 FF CE 19 A4

CRC CRC H | CRC L
2 bytes

Send Interpretation

Host Send

01

06

0021

FFCE

Decimal Interpretation

Device with Slave Address 1

Modify Register Temperature Offset Data Instruction Register Address

-50
Modify the Value to -5.0oC

19A4 CRC

Interpretation of Response

Lower Reply

01

06

0021

FFCE

Decimal

-50

Interpretation

Device with Slave Reply Register Temperature Offset Modify the Value

Address 1

Data Command Register Address

to -5.0oC

19A4 CRC

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Dissolved Ozone Sensor

5. Error Command Response Format

Slave ID

Function

Error Code

CRC

LOWER REPLY

01H-F7H

Command Function Code Recieved See the protocol description

+80H

for error codes

CRC H | CRC L

1 byte

2 bytes

2 bytes

2 bytes

Function code:
When the instrument receives an error command, it will add 80H to the received function code as the function code of the response data frame. If the upper computer uses 03 function code to access, and the lower computer responds with the function code of 83H, it means that the upper computer The instruction is wrong, you need to check the error code for the specific error.

Error code:
01: The function code is wrong. This protocol only supports function code 03, 04, 06 access. When the function code is other values, this error code is returned.
02: The register address is wrong. When the register address accessible by the function code exceeds the corresponding allowable range, this error code is returned.
03: The number of registers is wrong. The number of registers to be read exceeds the range of subsequent registers of the current type. This error code is returned.
04: The modified value is wrong. The data of the register to be modified exceeds the value range of this register data. This error code is returned.
05: CRC error, check result does not match, return this error code.
06: Write error, the write (modify) operation is performed on the read-only register, that is, the function code 06 is used to access the read-only register, and this error code is returned.

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6. Floating Register Address (Integer Data)

Address 0000H 0001H

Name Ozone Value Decimal and Unit

Data 0.00mg/L
~ 20.00mg/L

High Byte Low Byte

16 bit integer data 0~2000

Decimal

Unit

R/W R R

0002H

0003H

-10.00mV

0004H

Electrode Signal

~

16 bit integer data -1000~4000

R

40.00mV

0005H

Decimal and Unit

Decimal

Unit

R

0006H

0007H

-10.0oC

0008H

Temperature Value

~

16 bit integer data -100~1100

R

110.0oC

0009H

Decimal and Unit

Decimal

Unit

R

Remarks
0x7FFF Over
0x8000 Under
0x7FFF Over
0x8000 Under
0x7FFF Over
0x8000 Under

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Dissolved Ozone Sensor

7. Floating Register Address (Floating Point)

Address

Name

Data

Type of Data

0000H 0001H

Ozone Value

0.00mg/L ~
20.00mg/L

Floating Point Data UNIT mg/L

0002H

0003H

0004H 0005H

Electrode Signal

-10.00mV ~
40.00mV

Floating Point Data UNIT mV

0006H

0007H

0008H 0009H

Temperature

-10.00oC ~
110.0oC

Floating Point UNIT oC

R/W R
R
R

Remarks
110.1 Over -10.1oC Under

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ProCon® — OZ450 Series
Dissolved Ozone Sensor

8. Parameter Register Address
Read and write recovery attributes, R means readable, W means writeable, D means perform factory reset operation. This register will be rewritten to the default value, and without D means this register is not affected by the factory reset operation.

Address

Name

Data

Data Analysis

R/W/D

Default

0019H

Ozone Calibration

0 : Not Calibrated 1 : Calibrated

BIT0 : ZERO BIT1 : SLOPE

R/D

Not Calibrated

001AH 001BH 001CH 001EH 001FH 0020H 0021H 002DH

Ozone Electrode Bias

-0.30mg/L ~ 0.30mg/L

16-bit integer data -30 ~ 30

R/D

Ozone Electrode Bias Numbers and Units

020EH

Decimal and Unit mg/L

Ozone Electrode Slope

30.0% ~ 300.00%

16-bit integer data 300~3000
Decimal and Unit %

ID

1~247

255(FFH) General Address

Communication Rate
Temperature Compensation
Type

0:1200 1:2400 2:4800 3:9600 4:19200
0: Manual 1: Auto

This register value determines the
meaning of the next register

Temperature Set Value (manual)

-10.0ºC ~ 110.0ºC

Temperature Offset Value (Auto)

-10.0ºC ~ 10.0ºC

10 Times Value Read 250
The Actual Value is 25ºC

R/D R/D R/W R/W R/W/D R/W/D

Filter Coefficient

1~16

R/W

0.00mg/L
100.00% 1
9600 Auto 25.0ºC 0.0ºC

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9. Information Register Address

Address

Name

0040H

Operating Mode

0041H 0042H 0043H

Mode Event Calibration Status

Data Analysis
0010H : Measurement Mode
0050H: Setting Mode 0060H: Calibration Mode

R/W/D R/W R/W R R/W

Default Note 3
See the Introduction of Working Mode Chapter

0044H

Instrument Type

0008H : DOZ

R

0045H

Model

1210H

R

BCD

0046H

Software Version

R

BCD

0047H

Hardware Version

R

BCD

0048H

Serial Number 1

R

BCD

0049H

Serial Number 2

R

BCD

Note 3:
When accessing the working mode register of the lower computer, the return value may not be O according to the last digit of hexadecimal. Press O to process. If the working mode register is read, the return value is 001 lH, that is, 0010H, indicating that the meter is currently in the measurement mode.

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10. Calibration of Ozone
The Ozone calibration can calibrate up to two points, namely the zero point and the slope point, which is represented by BIT0 and BITl in a 16-bit integer value binary, the corresponding relationship is shown in the following table.

16-bit Integer

Unused BIT15~BIT2

Slope BIT1

Zero BIT0

Read the calibration status register, the value corresponding to the position of the calibration point is 1, then this point has been successfully calibrated. Since the electrode must first calibrate the slope point, the calibration status register value has the following three cases:
The value is 0000H, that is, BITl and BIT0 are all zero, no point calibration. The value is 0002H, that is, BITl is 1, BIT0 is zero, the slope point has been calibrated. The value is 0003H, that is, both BITl and BIT0 are 1, and both points have been calibrated.
11. Unit Comparision Table

DATA

00H

01H

02H

03H

04H

05H

06H

UNIT

mV

nA

uA

mA

K

M

DATA UNIT

07H uS

08H mS

09H S

0AH pH

0BH oC

0CH oF

0DH ug/L

DATA

0EH

0FH

10H

11H

12H

13H

14H

UNIT

mg/L

g/L

ppb

ppm

ppt

%

mbar

DATA UNIT

15H

16H

bar

mmHg

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Setting Mode
Users can use the host computer to send commands through the RS485 interface to make the meter enter the setting mode. In the setting mode, the meter can be restored to the factory settings. The specific operation process is as follows: a) Enter setting mode. Use the 06H function code to write a value (0050H) in the working mode register (address 0040H) to make the meter enter the setting mode.
Host computer sends: 01 06 00 40 00 50 88 22 Lower computer reply: 01 06 00 40 00 50 88 22 b) Write recovery instructions. After the meter enters the setting mode, use the 06H function code to write a value (7FFFH) in the mode parameter register (address 0041H). The meter will clear all calibration information and restore the temperature mode and temperature offset to the default value (automatic temperature compensation, Offset 0.0 “C ), and the parameter register that needs to be restored to the default value, and then restart.
Host computer sends: 01 06 00 41 7F FF B9 AE Lower computer reply: 01 06 00 41 7F FF B9 AE
Calibration Process
In order to ensure measurement accuracy and correctness, users need to use standard solutions to calibrate newly installed meters, or periodically calibrate meters in use. The calibration method of this instrument is to use the host computer to send commands through the RS485 interface to complete. a) Put the meter into the standard solution. b) Write the standard liquid value (slope point) or code (zero point) in the calibration status register (0043H). c) Wait for the calibration to complete. You can check the calibration status by reading the value of the calibration status
register (0043H). The corresponding situation of reading is as follows: 0 : Calibrated Successfully (Returned to Measurment Mode) 1 : Calibrating (still in calibration mode, please read the status later). 2 : The correct standard value is not received within 180 seconds (the measurment mode has been returned) 3 : The signal cannot be stabilized or exceeds the measurement range within 180 seconds (the measurement mode has been returned). 4: Sensor performance (slope or offset value) is outside the allowable range (returned to measurement mode). d) To calibrate other points, repeat this process.
Calibration Instructions
a) When calibrating the ozone slope point, the standard liquid value is written into the calibration status register according to the shape. If the standard liquid is 5.00 mg / L, the hexadecimal value of 500 is written as 01F4H. When calibrating the zero point, write the zero code 0001H to the calibration status register. b) The ozone can be calibrated up to two points. For uncalibrated electrodes, the slope point must be calibrated first. Each time the slope point is calibrated, the meter will clear all calibration information. c) After successfully calibrating the slope point, the meter will calculate the slope value of the sensor. After successfully calibrating the zero point, the meter will calculate the slope of the slope point and the zero point (which will be different from the slope of the calibrated slope point only) and the zero offset. You can view the sensor performance by reading registers such as calibration and electrode slope. d) Write 7FFFH in the calibration status register (0043H), the meter will clear all calibration information.

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Examples of Calibration Instructions
a) Calibration slope point, such as 5.00mg / L standard liquid value 01F4H written into calibration status register (0043H)
Send on computer: 01 06 00 43 01 F4 78 09 Lower camera response: 01 06 00 43 01 F4 78 09
b) Query calibration status, read status indicator register
Send on computer: 01 03 00 43 00 01 75 DE Lower machine response: 01 03 02 00 00 B8 44
For the meaning of the value underlined in the response of the lower computer, please see the explanation in the calibration process. c) After the calibration is completed, the device will return to the measurement state regardless of whether the calibration is successful or not. Pay attention to modify the codes of different standard solutions and recalculate the CRC. For specific instructions, please refer to the chapter of common instructions.

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Warranty, Returns and Limitations
Warranty
Icon Process Controls Ltd warrants to the original purchaser of its products that such products will be free from defects in material and workmanship under normal use and service in accordance with instructions furnished by Icon Process Controls Ltd for a period of one year from the date of sale of such products. Icon Process Controls Ltd obligation under this warranty is solely and exclusively limited to the repair or replacement, at Icon Process Controls Ltd option, of the products or components, which Icon Process Controls Ltd examination determines to its satisfaction to be defective in material or workmanship within the warranty period. Icon Process Controls Ltd must be notified pursuant to the instructions below of any claim under this warranty within thirty (30) days of any claimed lack of conformity of the product. Any product repaired under this warranty will be warranted only for the remainder of the original warranty period. Any product provided as a replacement under this warranty will be warranted for the one year from the date of replacement.
Returns
Products cannot be returned to Icon Process Controls Ltd without prior authorization. To return a product that is thought to be defective, go to www.iconprocon.com, and submit a customer return (MRA) request form and follow the instructions therein. All warranty and non-warranty product returns to Icon Process Controls Ltd must be shipped prepaid and insured. Icon Process Controls Ltd will not be responsible for any products lost or damaged in shipment.
Limitations
This warranty does not apply to products which: 1) are beyond the warranty period or are products for which the original purchaser does not follow the warranty procedures outlined above; 2) have been subjected to electrical, mechanical or chemical damage due to improper, accidental or negligent use; 3) have been modified or altered; 4) anyone other than service personnel authorized by Icon Process Controls Ltd have attempted to repair; 5) have been involved in accidents or natural disasters; or 6) are damaged during return shipment to Icon Process Controls Ltd reserves the right to unilaterally waive this warranty and dispose of any product returned to Icon Process Controls Ltd where: 1) there is evidence of a potentially hazardous material present with the product; or 2) the product has remained unclaimed at Icon Process Controls Ltd for more than 30 days after Icon Process Controls Ltd has dutifully requested disposition. This warranty contains the sole express warranty made by Icon Process Controls Ltd in connection with its products. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. The remedies of repair or replacement as stated above are the exclusive remedies for the breach of this warranty. IN NO EVENT SHALL Icon Process Controls Ltd BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND INCLUDING PERSONAL OR REAL PROPERTY OR FOR INJURY TO ANY PERSON. THIS WARRANTY CONSTITUTES THE FINAL, COMPLETE AND EXCLUSIVE STATEMENT OF WARRANTY TERMS AND NO PERSON IS AUTHORIZED TO MAKE ANY OTHER WARRANTIES OR REPRESENTATIONS ON BEHALF OF Icon Process Controls Ltd. This warranty will be interpreted pursuant to the laws of the province of Ontario, Canada.
If any portion of this warranty is held to be invalid or unenforceable for any reason, such finding will not invalidate any other provision of this warranty.
For additional product documentation and technical support visit:
www.iconprocon.com | e-mail: sales@iconprocon.com or support@iconprocon.com | Ph: 905.469.9283

24-0321 © Icon Process Controls Ltd.

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