Promate 100 Powerstation Portable Power Generator Owner’s Manual

September 17, 2024
PROMATE

Promate 100 Powerstation Portable Power Generator

Product Information

What are PowerStations?
It is called a power station because of its capability to store energy in its battery. It is like a power bank with a 220V AC output, USB ports, LED light, and 12VDC output. When connected to a solar panel, it is also called a Solar Generator due to its ability to convert the sun into electricity.

Specifications

  • Model: PROMATE 100, PROMATE 120, PROMATE 240s, PROMATE 600, PROMATE 1000
  • Battery: 97.68 Wh Lithium-Ion, 144 Wh Lead-Acid, 288 Wh Lead-Acid, 569 Wh Lithium-Ion, 1050 Wh Lithium-Ion
  • Output Power: Various wattages with AC/USB/Type-C Port / DC / LED Light features
  • Dimension (mm)/Weight (kg): Details vary for each model
  • Solar Charging: Details vary for each model

Product Usage Instructions

Why is it Needed?
It serves as a rechargeable battery-powered backup solution for emergency power needs in off-grid or power outage situations.

Usage Guidelines

  • Stop use immediately if the alarm is heard.
  • Charge the battery promptly after each use.
  • Address any concerns or issues with the PowerStation or solar panel promptly.
  • Use the recommended solar wattage for optimal performance.

Warranty Details

Covered by Warranty:

  • Battery damage

Not Covered by Warranty:

  • Improper use
  • Battery expiration
  • Unit display issues
  • Inverter malfunction
  • Charger damage
  • Water damage to the PowerStation
  • The client is responsible for delivery fees for PowerStation servicing

Service Process

  1. Contact Promate Service via the Facebook Page or Contact Number.
  2. Send or bring the unit to Promate Service.
  3. Upon repair completion, the unit will be returned or picked up.

Frequently Asked Questions (FAQ)

  • What should I do if the PowerStation alarm goes off?
    If you hear the alarm, stop using the PowerStation immediately and address any potential issues.

  • How should I charge the PowerStation after use?
    It is recommended to charge the battery promptly after each use to ensure it is ready for future needs.

SPECIFICATIONS

MODEL| PROMATE 100| PROMATE 120| PROMATE 240s| PROMATE 600| PROMATE 1000
---|---|---|---|---|---
BATTERY| 97.68 Wh Li-io| 144 Wh Lead-Acid| 288 Wh Lead-Acid| 569 Wh Li-io| 1050 Wh Li-io
OUTPUT POWER| 120-Watt AC / USB and Type-C Port/DC / LED Light| 200-Watt AC / USB Port / DC / LED Light| 400-Watt AC / USB Port / DC / LED Light / Jumpstart Cable Port| 600-Watt AC / USB and Type-C Port / DC / LED Light / Wireless Charger| 1000-Watt AC / USB and Type-C Port/DC / LED Light / Wireless Charger
DIMENSION (mm) / WEIGHT (kg)| 130x250x45/1.15 kg| 245x163x245/4.95 kg| 273x260x298/11.14 kg| 260x173x170/5.9 kg| 360x236x245/11.2 kg
SOLAR CHARGING| 100W Max| 30W Max| 100W Max| DC4017 12V – 30V / 120W Max| DC6530 12V – 30V / 195W Max

WHAT ARE POWER STATIONS

  • It is called a power station because of its capability to store energy in its battery. It is then like a powerbank with a 220V AC output, USB ports, LED light, and 12VDC output.
  • When connected to a solar panel, it is also called a Solar Generator due to its ability to convert the sun into electricity.
  • Promate PowerStations uses two kinds of batteries: Sealed-Lead Acid for Promate 120 and 240s; and Lithium-ion for Promate 100, 600, and 1000.

WHY DO YOU NEED THIS

It is a rechargeable battery-powered backup solution used for situations when emergency power is needed or areas that are experiencing a brownout or are off-grid.

WHAT ARE THE ADVANTAGES OF USING A POWER STATION

  • Silent
  • Easy to use
  • Portable
  • Smokeless
  • Can be recharged via an AC outlet car cigarette lighter port, or a solar panel (Recommended to use the required solar wattage)

ENERGY SAVING TIPS

  • Turn OFF the unit if not in use.
  • Reduce the volume and lower the screen brightness of the laptop when plugged in to extend the running time of the PowerStation battery.
  • Use the electric fan on level 1 power to conserve the battery of your PowerStation.
  • Use the built-in LED light of your Powerstation instead of other lighting devices that consumes more energy.
  • Charge low-power devices using the USB port instead of the AC outlet.

REMINDERS

  • Do not use while charging with an AC adaptor.
  • Using while charging with solar panel will drastically increase charging time (and prevent charging, depending on power)
  • Do not lose your accessories (Ex. Charger or Cords)
  • Take good care of your PoweStation charger.
  • Turn OFF the unit before charging or loading.
  • Always keep your PowerStations fully charged.
  • For Promate 120 and Promate 240/240s:
    • Stop using when you hear the long beeping sound.
    • Charge the PowerStation once every 3 months or every after use.
  • All Promate PowerStations have a 1-year limited warranty.
  • Contact Promate Service for technical assistance or spare parts inquiries for your Promate PowerStation.

WARRANTY

ABOUT THE 1-YEAR WARRANTY

COVERED BY THE WARRANTY NOT COVERED BY THE WARRANTY
The battery is broken Misused/Abused
The battery is expired The charger is broken
The digital display is damaged/broken The PowerStation gets wet
The inverter is not working The unit was repaired by an unauthorized Promate

Service Center
The client will cover the delivery fee of their Promate Powerstation

PROMATE SERVICE PROCESS

  1. Call or message Promate Service:
  2. Send or bring your unit to a Promate Service Center.
  3. The unit will be sent or delivered after the completion of repair.

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