Promate PM15000i Portable Inverter Generator Instruction Manual

PM15000i Portable Inverter Generator

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Specifications

• Model: PM15000i
• Type: Portable Inverter Generator
• Manufacturer: Promate

Product Information

The Promate PM15000i is a portable inverter generator designed
for reliable power generation. It comes with various features and
controls to ensure safe and efficient operation. Please read the
operator manual carefully before using the generator.

Product Usage Instructions

Safety Precautions

Before operating the PM15000i, familiarize yourself with all
safety precautions outlined in the operator manual. This includes
proper grounding, safe fuel handling, and electrical load
management.

Controls and Features

The generator parts, control panel features, LCD multi-meter
functions, and other components are detailed in the manual. Ensure
you understand each control and feature before operation.

Recommended Engine Oil Type

Refer to the manual for the recommended engine oil type for the
PM15000i. Use high-quality oil to maintain optimal performance.

Connecting the Battery

Follow the instructions provided to connect the battery
properly. Ensure a secure and stable connection for reliable power
supply.

Operating the Generator

When starting the generator, make sure to follow the sequence of
steps outlined in the manual. This includes turning on the engine
switch, starting the engine, and connecting electrical loads as
needed.

FAQ

Q: Can I use the generator indoors?

A: No, the generator should only be operated outdoors or in
well-ventilated areas to prevent carbon monoxide buildup.

Q: How often should I change the engine oil?

A: Refer to the maintenance schedule in the manual for oil
change intervals. Typically, oil changes are recommended after a
certain number of operating hours.

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PM15000i
Operator Manual

PORTABLE I NVERTER GENERATOR
I MPORTANT ­ Please make sure everyone who will be using this equipment reads and understands these instructions as well as any additional instructions provided before using it.
Record the model and serial numbers of your Generator below:

Model No.

Serial No.

FOREW ORD
Thank you for purchasing Promate PM15000i. This operator manual is for proper handling, minor checking, and maintenance of the PM15000i. Before using your generator: Please read these instructions completely and carefully to operate it safely and make the best use of it. Due to constant efforts to improve our products, certain procedures and specifications are subject to change without notice, if you have any questions, please contact Promate Service.
Cont ent s 1 Safety Precautions………………………………………………………………………………………….1 2 Controls and Features…………………………………………………………………………………….. 2
2.1 Control Panel Features… ………………………………………………………………………..3 2.2 LCD Multi-Meter Functions. ……………………………………………………………………..4 3 Specifications………………………………………………………………………………………………..5 4 Before Starting………………………………………………………………………………………………6 4.1 Add/ Check the Oil………………………………………………………………………………….6 4.2 Add/ Check the Fuel……………………………………………………………………………….7 4.3 Connect the Battery……………………………………………………………………………….8 4.4 Operation at High Altitude… …………………………………………………………………… 8 4.5 Ground the Generator ……………………………………………………………………………9 4.6 Connecting to a Building’s Electrical System ………………………………………………… 9 5 Operation …………………………………………………………………………………………………….9 5.1 Start the Generator ……………………………………………………………………………….10 5.2 Stop the Generator… …………………………………………………………………………….11 6 Generator Maintenance……………………………………………………………………………………12 6.1 Maintenance Schedule… …………………………………………………………………………12 6.2 Change the Oil……………………………………………………………………………………..13 6.3 Check/ Clean the Air Filter… …………………………………………………………………….13 6.4 Check/ Replace the Spark Plug…………………………………………………………………..14 6.5 Check the Valve Clearance………………………………………………………………………14 6.6 Clean the Spark Arrestor…………………………………………………………………………14 6.7 Drain the Fuel Tank ………………………………………………………………………………15 6.8 Drain the Carburetor ……………………………………………………………………………..15 6.9 Storage, Transport, and Disposal Guidelines………………………………………………..15 7 Troubleshooting… ………………………………………………………………………………………….17 8 Service I nformation ………………………………………………………………………………………..18 9 Exploded Diagram & Part List …………………………………………………………………………….19

Diagram 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28

Tit le

Page

Generator Parts……………………………………………………………………………………………. 2

Control Panel Features…………………………………………………………………………………… 3

LCD Multi-Meter Functions…………………………………………………………………………….. 4

Recommended Engine Oil Type………………………………………………………………………. 6

Removing the Left Maintenance Cover……………………………………………………………. 6

Pouring the Oil……………………………………………………………………………………………… 6

Oil Limit Guide…………………………………………………………………………………………….. 7

Fuel Cap Location…………………………………………………………………………………………. 7

Battery Parts Guide………………………………………………………………………………………. 8

Removing the Right Maintenance Cover…………………………………………………………… 8

Connecting the Battery………………………………………………………………………………… 8

Grounding Nut……………………………………………………………………………………………… 9

Outside Operation Guide………………………………………………………………………………… 9

Disconnecting Electrical Loads………………………………………………………………………… 10

Eco Mode Turned OFF…………………………………………………………………………………… 10

Multi Switch Turned ON………………………………………………………………………………… 10

Engine Switch Turned ON……………………………………………………………………………… 10

Engine Start/ Stop Button……………………………………………………………………………… 10

Connecting Electrical Loads…………………………………………………………………………… 11

Engine Switch Turned OFF…………………………………………………………………………… 11

Multi Switch on OFF……………………………………………………………………………………… 11

Draining the Oil…………………………………………………………………………………………… 13

Removing Both Maintenance Covers……………………………………………………………… 13

Air Filter Location………………………………………………………………………………………… 13

Spark Plug Location………………………………………………………………………………………. 14

Spark Plug Gap Guide…………………………………………………………………………………… 14

Cleaning the Spark Arrestor…………………………………………………………………………… 14

PM15000i Exploded View………………………………………………………………………………. 19

Table 1 2 3 4 5 6

Tit le

Page

General Specifications…………………………………………………………………………………… 5

Generator Maintenance Schedule…………………………………………………………………… 12

Valve Clearance Maintenance Schedule……………………………………………………………. 14

Generator Storage Schedule…………………………………………………………………………… 15

Troubleshooting Your Generator…………………………………………………………………… 17

PM15000i Parts List………………………………………………………………………………………. 20

1. SAFETY PRECAUTI ONS
This manual provides safety information for Promate PM15000i, including preparation, operation, and maintenance instructions. Before running this generator, please read and observe all warnings and instructions that are provided both on the generator labels and in this instruction manual. Failure to follow the guidelines below may cause personal injury.
The terms DANGER, WARNI NG, CAUTI ON, and NOTI CE are used throughout this manual to highlight important information. Make sure that everyone who operates, maintains, or is around the generator understands the meaning of this safety information.
This safety alert symbol appears with most safety statements. I t means attention, become, alert, your safety is involved! Please read and abide by the message that follows the safety alerts symbol.

EXHAUST PRECAUTI ONS x Never inhale exhaust gasses. They contain carbon monoxide, a colorless, odorless, and extremely dangerous gas that can cause unconsciousness or death. x Never operate the generator indoors or in a poorly ventilated area, such as a tunnel, cave, etc. Practice extreme care when operating the generator near people or animals. Keep the exhaust pipe free of unwanted objects.
REFUELI NG PRECAUTI ONS x Refueling should be done outside or in a
well-ventilated area. Before refilling, turn off the generator. DO NOT overfill the tank. I f fuel is spilled, wipe it away carefully before starting the engine.
WHEN CHARGI NG THE BATTERY x Battery electrolyte contains sulfuric acid
which is a harmful chemical. Be careful of your eyes, skin, and clothing. I n case of any contact especially in the eyes, wash thoroughly with water and get prompt medical attention. x Charge the battery in a fully ventilated area. x Check the polarity of the battery.

OTHER SAFETY PRECAUTI ONS
Be careful of hot parts.
The muffler and other engine parts become very hot while the engine is running or just after use. Operate the engine in a safe area and keep children away while the engine is in use.
WHERE TO USE THE GENERATOR DO NOT use near flammables. Use it at least 1 meter away from buildings or any other facilities.
WHEN USI NG THE GENERATOR x DO NOT tip or move. x DO NOT cover it with a box or fence it off.
When using the generator set, DO NOT unscrew the dipstick; oil splatter can cause scalding. Avoid touching the generator in the rain or touch it with wet hands.
To prevent electric shock, ground the generator from the ground terminal.
Avoid using generators on soft ground.
Never connect the generator to the wiring of your provider.

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2. CONTROLS AND FEATURES
Read this owner’s manual before operating your generator. Familiarize yourself with the location and function of the controls and features. Save this manual for future reference.
PM 1 5 0 0 0 i
Diagram 1. Generator Parts
2

2.1 Control Panel Features
Read this owner’s manual before operating your generator. Familiarize yourself with the location and function of the controls and features. Save this manual for future reference.

Diagram 2. Control Panel Features

1 LCD Multi-Meter 2 Eco Mode Switch 3 5V USB/ Type A/C 4 Circuit Breaker 20A 5 Circuit Breaker 50A 6 AC 115/ 230V ­ 50A

7

AC 230V ­ 20A

8

Grounding Terminal

9

Battery Charge Port

10 Engine Switch

11 Multi Switch

12 Engine Start/ Stop Button

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2.2 LCD Multi-Meter Functions

Diagram 3. LCD Multi-Meter Functions

13 Output I ndicator ( Green)
The green light indicates that the generator is turned on.

17 Frequency ( Hertz) This icon shows frequency.

14 Overload Alarm ( Red)
When the load exceeds the generator’s overload value, this button flashes, and the output is automatically turned off. This button stays lit in a constant red.
When the generator is overloaded, the output is turned off. You must press this button to lower the output.
15 Low Oil Alert ( Red)
When the engine oil level is lower than the alarm value, the generator will not start and the alarm light will flash if an attempt is made to start.
I f the generator runs low on oil, the indicator will blink red.
16 Pow er ( Load)
This icon shows the current output load.

18 Voltage This icon shows the voltage.
19 Running Time ( Hours) This icon shows the running time.
20 Gasoline Fuel Meter This icon indicates the amount of fuel in the fuel tank.

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3. SPECI FI CATI ONS
Table 1. General Specifications

Model

PM15000i

Surge Pow er

15000W

Rated Pow er

12000W

Rated AC Voltage

115/ 230V

Rated AC Current

104.34A/ 52.2A

Rated Frequency

60Hz

Phase

Single

Engine Type

Twin Cylinder, 4-stroke OHV with Air-cooling System

Engine Displacement

744 CC OHV

Starting System

Electric

Low Oil Shutdow n

Yes

Oil Type

SAE 10W-30

Oil Capacity

1.5L

Spark Plug OEM Type

F7TC

Valve Exhaust Clearance

0.006~ 0.008inch (0.15~ 0.2mm)

Voltage Regulation System

Pure Sinewave I nverter

Fuel Tank Capacity

40L

Fuel Type

Unleaded Gasoline

Maximum Ambient Temperature

104°F (40°C)

Unit Dimensions ( LxWxH)

972 x 783 x 873 mm

Packaging Dimensions ( LxWxH)

1000 x 810 x 890 mm

Net Weight

170kg

Gross Weight

210kg

The Promate PM15000i is designed and rated for continuous operation at ambient temperatures of up to 40° C. I f needed, this product can be operated at temperatures ranging from 15° C – 50° C for short periods. I f the product is exposed to temperatures outside of this range during storage, it should be brought back within this range before operation. Promate PM15000i must always be operated outdoors, in a wellventilated area, and far away from doors, windows, and other vents.
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Fuel BTU content, ambient temperature, altitude, engine conditions, and other factors have an impact on the maximum wattage and current levels. Maximum power drops by around 3.5% for every 1,000 feet above sea level, as well as 1% for every 6° C above 16° C ambient temperature.

4. BEFORE STARTI NG
4.1 Add/ Check the Oil Maximum Oil Capacity: 1.5L
We recommend using SAE 10W-30 API SJ oil for the best performance. Other high- quality detergent oils (API SJ or higher) are acceptable. DO NOT use special additives. Ambient temperature determines the proper oil viscosity for this engine. Use the chart to select the proper oil for the outdoor temperature range expected.
Do not try to crank or start the engine unless it has been correctly filled with the recommended type and amount of oil. Damage caused by operating without oil will void your warranty.

Diagram 5. Removing the Left Maintenance Cover
2. Unscrew the sides of the left maintenance cover and set aside. (Diagram 5)

Degrees Celsiusº ( Outside)

Full Synthetic 5W-30

Degrees Celsiusº ( Outside Diagram 4. Recommended Engine Oil Type
Promate PM15000i is equipped with low oil shutoff and will stop when the oil level in the crankcase falls below the threshold level.
1. Place the generator on a level surface. Make sure the engine is OFF before adding or checking oil.

Diagram 6. Pouring the Oil
3. Using the oil funnel, slowly pour the oil into the oil fill, DO NOT overfill the unit. Fill the crankcase to the upper fill line, allowing you to see the oil halfway up the oil fill threads. (Diagram 6)
4. Reinstall the oil dipstick and firmly tighten it. Wipe and clean any spilled oil.
5. Reinstall the left maintenance cover and tighten its screw at the side to secure it.
How to check the oil level ( before every subsequent start)
Check the engine oil level before each use or every 8 hours of operation.

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Diagram 7. Oil Limit Guide
1. Place the generator on a level surface and let the engine cool for a few minutes.
2. Unscrew the bolts and remove the left cover. 3. Use a damp rag to clean around the oil
dipst ick. 4. Remove the oil dipstick. 5. Wipe the dipstick clean, then insert it into the
filler neck. Remove the dipstick and check that the oil level is within a safe operating range. 6. I f the level is low, add the necessary engine oil and retest until the dipstick reading is between the L and H marks. Do not overfill. I f the oil level exceeds the full mark on the dipstick, drain it to bring it back to the full mark. (Diagram 7) 7. Replace the oil dipstick and hand tighten.
TI P: Used engine oil should be disposed of at an approved disposal site.
We consider the first 5 hours of runtime to be the unit’s break-in period. During the break-in period, keep the load at or below 50% of the running watt rating and change it occasionally to allow the stator windings to heat and cool. Adjusting the load will also cause the engine speed to change, allowing piston rings to seat more effectively.
4.2 Add/ Check the Fuel Maximum Fuel Capacity: 40L
The fuel and its vapor are extremely flammable and explosive. Add fuel in a well-ventilated area. Keep sparks, open flames, and other ignition sources away. Failure to do so will result in death and serious injury.

TI P: DO NOT fill the fuel tank to the very top. I f you do, gasoline will expand and spill while in use, even with the fuel lid on.
Do not overfill the tank. Allow space for fuel expansion. I f fuel spills wait until it evaporates before starting the engine. Failure to do so will result in death and serious injury.
Fuel Must Meet These Requirements:
x Clean, fresh, unleaded gasoline. x Use regular UNLEADED gasoline with a
minimum of 87 octane / 87 AKI (91 RON). DO NOT use E85 or E15. x For high altitude use, see “Operation at High Alt it ude” . x DO NOT mix oil with gasoline. x DO NOT change the engine to run on other fuels.
During storage, it is important to prevent gum deposits in the fuel system components such as the carburetor, fuel hose, or tank. Alcoholblended fuels (gasohol, ethanol, or methanol) can attract moisture, causing the separation and development of acids. Acidic gas can damage an engine’s fuel system while it is stored. To avoid engine problems, drain the gasoline system before storing it for 30 days or more. See the “Long-Term Storage” section. Never use engine or carburetor cleaner in the fuel tank as it may cause permanent damage.
Diagram 8. Fuel Cap Location
1. Make sure the generator is turned OFF and on a flat surface.
2. Unscrew the fuel cap and set it aside. 3. Slowly add unleaded gasoline to the fuel
tank. (Diagram 8) 4. Reinstall the fuel cap and clean up any spilled
gasoline with a dry cloth. During operation, the fuel level is displayed on the panel’s LCD Multi-Meter, or you can check the fuel gauge. I f the fuel level is low, refill the tank before restarting the generator.

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4.3 Connect the Battery

Diagram 10. Removing the Right Maintenance Cover
1. Unscrew the sides of the right maintenance cover and set aside. (Diagram 10)

Diagram 9. Battery Parts Guide
BATTERY GI VES OFF EXPLOSI VE HYDROGEN GAS. x Keep the battery away from sparks,
cigarettes, or other sources of flame. x Do not connect or disconnect the battery
while the generator is running. x Service or use battery only in well- ventilated
areas.
x Battery contains sulfuric acid which is a poisonous chemical. Tilting the generator with the battery installed can cause the battery acid to spill.
x Wear protective clothing and eyewear when servicing the battery.
x Keep out of reach of children. x I f the battery acid gets on your skin and eyes,
wash it with water and call a doctor im m ediat ely. x I f battery acid is swallowed, call a doctor immediately. Drink a large amount of water or milk (milk of magnesia or vegetable oil). The Promate PM15000i is shipped with the battery’s negative (-) terminal disconnected to maximize safety. To start the generator using an electric start, the battery must be connected.

Diagram 11. Connecting the Battery
2. Connect the red wires (H) to the positive (+ ) terminal first, then connect the black wire (D) to the negative (-) terminal. Make sure all connections are tight. (Diagram 11)
3. Cover the terminals with the rubber covers.
I f you do not plan to use the generator for a long period, we recommend DI SCONNECTI NG the negative battery cable from the battery to protect the battery from losing charge. After disconnecting the cable, cover the free end with an insulator such as electrical tape. You may also choose to use a trickle charger (not included) to maintain battery charge.
4.4 Operation at High Altitude At altitudes over 5,000 feet (1524 meters), a minimum of 85 octane gasoline is acceptable. Engine power and generator output drops at approximately 3.5% for every 1000 feet (305 m) of elevation above sea level. High altitude can lead to problems starting, increased consumption of fuel, and spark plug blockage. To operate at high altitudes, a high-altitude carburetor main jet is required. Contact Promate Service to acquire the alternate main jet and installation inst r uct ions.
Using an alternative main jet at elevations below the specified minimum altitude can cause engine

8

damage. To operate at lower elevations, the supplied standard main jet must be utilized.
Operating the engine with the wrong main jet may result in increased exhaust emissions, fuel consumption, and reduced performance.

5. OPERATI ON
Generator Location
Review each warning to prevent fire hazards.

4.5 Ground the Generator

Diagram 13. Outside Operation Guide

Diagram 12. Grounding Nut
Shock hazard. Failure to properly ground the generator may result in electric shock. The national electrical requires the generator to be connected properly to an appropriate ground to help prevent electric shock.
The generator has a system ground that connects its frame components to the ground terminals on the AC output outlets. There may be federal or state regulations, municipal statutes, or ordinances governing the generator’s intended usage. Consult a qualified electrician, an electrical inspector, or the municipal authority with jurisdiction. (Diagram 12)
4.6 Connect To a Building’s Electrical Syst em
Connections to your home’s electrical system must use an authorized transfer switch installed by an accredited electrician. The connection must separate the generator power from the utility electricity while complying with all applicable regulations and electrical principles.

Never use the generator in wet or damp locations. Never expose the generator to rain, snow, water spray, or standing water while in use. Protect the generator from all hazardous weather conditions. Moisture or ice can cause a short circuit or other malfunction in the electric circuit. Water contact with a power source, if not avoided, will result in death or serious injury. (Diagram 13)
x Remove any flammables or other hazardous m at er ials.
x Choose a dry, well-ventilated, weatherprotected area.
x Keep the exhaust pipe clear of foreign obj ect s.
x Keep the generator away from open flame. x Keep the generator on a stable and leveled
surface. x DO NOT block the air vents with paper or
other material.
Surge Protection Electronic devices, such as computers and many programmable appliances, rely on components that are designed to work within a specific voltage range and are susceptible to brief voltage changes. While there is no way to avoid voltage fluctuations, you can take precautions to protect sensitive electronics. I nstall UL1449, CSA-listed, plug-in surge suppressors on the outlets feeding your sensitive equipment.
Surge suppressors come with a single or multipleoutlet configuration. They are intended to defend against almost all short-term voltage changes.

9

5.1. Start The Generator 1. Before starting the generator, check for any
loose or missing parts, as well as any damage that happened during shipping and handling damage. 2. Check if there is a sufficient level of oil in the crankcase and fuel in the fuel tank.
Diagram 14. Disconnecting Electrical Loads
3. Disconnect all electrical loads from the generator. Never start or stop the generator with electrical devices plugged in or turned on. (Diagram 14)
Diagram 15. Eco Mode Turned OFF 4. Turn OFF the ECO MODE switch. (Diagram
15)
Diagram 16. Multi Sw itch Turned ON 5. Turn the Multi Switch to the “ON” position.
(Diagram 16)
Diagram 17. Engine Sw itch Turned ON 6. Press the Engine Switch to the ON position.
(Diagram 17)

Diagram 18. Engine Start/ Stop Button
7. Press the Engine Start/ Stop Button for 5 seconds to START. (Diagram 18)
Promate PM15000i is equipped with an ECO MODE Button (Diagram 15). Engaging this switch allows the system to regulate the engine speed and automatically adjust its fuel consumption to match the required load. When the electrical load changes, the generator engine will automatically speed up and slow down as needed.
This reduces fuel consumption and noise levels while extending the runtime and engine’s lifespan.
Starter cord kickback (rapid retraction) will drag your hand and arm toward the engine faster than you can let go, causing broken bones, fractures, bruising, or sprains that can lead to serious injury. When starting the engine, pull the cord slowly until resistance is felt and then pull rapidly to avoid kickback, let go after it naturally returns to the original position.
5.2 Connect The Electrical Loads The Promate PM15000i has undergone pretesting and adjustment to handle its full capacity.
Before starting the generator, unplug all loads. Apply load only after the generator has started. Voltage is regulated by the engine speed, which is set at the factory for proper output. (Diagram 19)
Re-adjusting will void the warranty.
TI P: When applying load, do not exceed the maximum wattage rating of the generator especially when using one or more receptacles. Also, do not exceed the amperage rating of any one r ecept acle.

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Do not apply heavy electrical load during the break-in period (the first five hours of oper at ions) . 1. Let the engine stabilize and warm up for a few
minutes after starting. 2. Ensure that the circuit breaker on the control
panel is in position.
Diagram 19. Connecting Electrical Loads
3. Plug in and turn on the desired 230V AC, single phase, 60Hz electrical loads. I t is better to plug the item with the largest load first. (Diagram 19)
5.3 Stop The Generator 1. Turn off and remove any electrical loads.
Never start or stop the generator while any electrical equipment is connected or turned on. 2. Let the generator run at no load for two minutes to stabilize the internal temperatures of both the engine and the generator.
Diagram 20. Engine Sw itch Turned OFF 3. Press the Engine Switch to the OFF position.
(Diagram 20)
Diagram 21. Multi Sw itch on OFF 4. Turn the Multi Switch to the “OFF” position.
(Diagram 21) 5. Press the Engine Start/ Stop Button for 2
seconds to STOP. (Diagram 18)

The fuel and its vapors are extremely flammable and explosive which could cause burns, fire, or explosion resulting in death or serious injury.
TI P: When the engine is not in use, ensure that the fuel valve is in the “OFF” position. I f the engine will not be used for two weeks or longer, please see the Storage section for proper engine and fuel storage.
Low Oil Shutdow n Promate PM15000i is equipped with low oil shutdown. I f the oil level becomes lower than the minimum, the sensor will activate a warning device or stop the engine. I f the generator shuts off and the oil level is within specifications, check to see if the unit is placed at an angle that forces oil to shift. Place it on an even surface to correct this. I f the engine fails to start, there may not be enough oil to activate the low oil level switch. Make sure the sump is completely filled with oil. I f the engine oil level drops below the threshold level, an oil switch will shut down the engine. You need to check the oil level with a dipstick.
I f the oil level is betw een the low and high mark on the dipstick:
1. DO NOT try to restart the engine. 2. Contact an Authorized Promate Service
Cent er . 3. DO NOT operate the engine until the oil
level is corrected.
I f the oil level is below the low mark on the dipst ick :
1. Add the oil to bring the level to a HI GH mark. 2. Restart the engine and if the engine stops
again a low oil condition may still exist. DO NOT try to restart the engine. 3. Contact Promate Service. 4. DO NOT operate the engine until the oil is at the right level.
DO NOT overload the generator.
Overloading a generator above its rated wattage capacity may result in damage to the generator and other attached electrical devices.

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To extend the life of your generator and connected devices, perform the following steps on adding electrical load:
1. Start the generator with no electrical load attached.
2. Allow the engine to run for several minutes to stabilize.

3. Plug in and turn on the first item. I t is best to attach the item with the largest load first.
4. Allow the engine to stabilize. 5. Plug in and turn on the next item. 6. Allow the engine to stabilize.
Repeat steps 5-6 for each additional item.

Recommended Maintenance On:

6. GENERATOR MAI NTENANCE

Table 2. Generator Maintenance Schedule

Before After 1st month Every 3 months Every 6 months Every year or

each use or 20 hours

or 50 hours

or 100 hours after 300 hours

Engine Oil

Check

Change

Change

Air Filter

Check

Clean

Air Filter

Change

Spark Plug

Check/ Adjust

Spark Plug

Replace

I dle Speed

Check/ Adjust

Fuel Tank

Clean

Fuel Hose

Check

Fuel Filter

I nspect

Clean

Replace

Valve Clearance

Check/ Adjust

Spark Arrester

Clean

• Clean/change more often under dusty conditions or operating under heavy loads.

6.1 Maintenance Schedule Regular Maintenance will improve the performance and extend the life of your generator. Follow maintenance schedule intervals (whichever occurs first according to use).
TI P: Adverse conditions will require more frequent services.
Walk-Around I nspection Before starting the engine, perform a visual inspection of the unit. Check for: x Proper engine oil and fuel level x Fluid leaks x Loose clamps and bolts x Cracked fuel line x Loose or frayed wiring & built-up debris
TI P: Maintenance should be performed more frequently when the generator is used in dusty areas. When the generator has exceeded the maximum values provided in the table,

maintenance should still be performed at the intervals of time or hours specified herein.
Recom m endat ions Regular maintenance improves the generator’s performance and extends its life.
The warranty does not cover operator abuse or negligence. To fully utilize the warranty, the user must adhere to the instructions in this handbook.
To keep your generator in good working order, practice a Preventive Maintenance Schedule. All maintenance and adjustments should be performed at least once each season. Follow the instructions on the Maintenance Schedule chart (Table 2).
Before doing any service, remove and ground the spark plug wire to prevent the generator from starting accidentally.

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6.2 Change the Oil TI P: To avoid possible oil spills from the carburetor bowl, drain the carburetor before draining the oil. (See pg. 15, 6.8 Drain the Carburet or)
Change the engine oil according to the Preventive Maintenance Schedule (Table 2).
I f you use your generator in extremely dirty or dusty conditions or excessively hot weather, change the oil more frequently.
Risk of burns
Allow the engine to cool before draining the oil or the coolant. Failure to do so could result in death or serious injury.
Avoid using contaminated or deteriorated oil because it may lead to engine damage and reduced engine life.

6.3 Check/ Clean the Air Filter Check every 50 hours of operation on the Preventive Maintenance Schedule. (Table 2). Routine maintenance of the air filter helps maintain proper airflow to the carburetor. Regularly check that the air cleaner is free of excessive dirt. To inspect and clean the air filter: (Diagram 27)
Diagram 23. Removing Both Maintenance Covers
1. Loosen the screws on the sides of both maintenance covers and set aside. (Diagram 23)
2. Unsnap the air filter cover clip, pull the cover down and off the unit, remove the air filter cover, and set it aside.

Diagram 22. Draining the Oil Procedure
1. Reach under the generator and remove the black rubber seal located below the oil drain plug. (Diagram 22)
2. Place a suitable container underneath the generator to catch the used oil.
3. Remove the oil fill cap/ dipstick. 4. Remove the other black rubber seal located in
the front of the oil drain plug. 5. Use a wrench through the hole to remove the
oil drain plug and allow the oil to drain com plet ely. 6. Reinstall the oil drain plug. Tighten the plug securely. 7. Reinstall the two black rubber seals (the front one and the bottom one). 8. Proceed with pg. 6, 4.1 Add/ Check the Oil. 9. Reinstall the oil cap/ dipstick securely. 10. Reinstall the left maintenance cover. 11. Tighten screws to secure.

Diagram 24. Air Filter Location
3. Remove the air filter. (Diagram 24) 4. Wash the air filters with warm, soapy water.
Rinse and squeeze to dry. 5. Reinstall the air filters. 6. Reinstall the air filter cover. 7. Reinstall the right maintenance cover. Tighten
screws to secure.
TI P: Make sure the filters are seated properly inside the generator. I nstalling the filters incorrectly will allow dirt to enter the engine, causing rapid engine wear.

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Operating the engine with a dirty, damaged, or missing air filter element may endanger the operator and eventually wear out the engine.
6.4 Check/ Replace the Spark Plug The spark plug must be properly gapped and free of deposits to ensure proper engine operation. To check:
1. Loosen the screws at the side of the right maintenance cover and set aside.

If reinstalling a used spark plug, tighten 1/8-1/4 turn after the spark plug seats. If installing a new spark plug, tighten 1/2 turn after the spark plug seats.
An improperly tightened spark plug will become very hot and could damage the engine.
Be careful not to cross-thread the spark plug. Cross-threading will seriously damage the product.
6.5 Check The Valve Clearance (Table 3)

Diagram 25. Spark Plug Location
2. Remove the spark plug cap. (Diagram 25) 3. Clean any dirt from around the base of the
spark plug and remove it using a spark plug wrench. 4. Inspect the spark plug. Replace it if the electrode is worn or fouled, or if the insulator is cracked or chipped.
Diagram 26. Spark Plug Gap Guide
5. Measure the spark plug electrode gap with a wire-type feeler gauge. Correct the gap, if necessary, by carefully bending the side electrode. The gap should be: 0.028-0.031 in (0.7-0.8mm) (Diagram 26)
6. Place the spark plug in position; thread it in by hand to prevent cross- threading.
7. Attach the spark plug cap and close the right maintenance cover.
Recommended Spark Plug: x Stock Plug ­ F7TC x Champion ­ RN11YC x Bosch ­ WR6DC x Torch ­ F6RTC

Please contact Promate Service for assistance. Proper valve clearance is essential in prolonging the life of the engine. Check the valve clearance per the Preventive Maintenance Schedule.

Table 3 Valve Clearance Maintenance Schedule

I ntake Valve Exhaust Valve

Valve 0.004~ 0.006 inch 0.004~ 0.006 inch

Clearance

0.1~ 0.15 mm

0.1~ 0.15 mm

Torque

10-12 N·M

10-12 N·M

• Checking and adjusting valve clearance must be done when the engine is cold.

6.6 Clean the Spark Arrestor (Diagram 28)
1. Allow the engine to cool completely before cleaning the spark arrestor.
2. Remove the two screws, and remove the tailpipe and spark arrester.

Diagram 27. Cleaning the Spark Arrestor
3. Use a brush to remove carbon deposits from the spark arrester screen. (Diagram 27)

14

Be careful to avoid damaging the screen.
The spark arrester must be free of breaks and tears. Replace the spark arrester if it is damaged.
4. I nstall the spark arrester in the reverse order of removal.
TI P: Promate PM15000i is equipped with a spark arrestor that has been evaluated by the fire prevention regulations. Check with the appropriate authorities. Contact Promate Service to purchase a replacement spark arrestor.
Make sure that the generator is kept clean and stored properly. Operate the unit on a flat, level surface in a clean and dry operating environment.
TI P: DO NOT use a garden hose to clean the generator. Water can enter the generator through the cooling slots which might damage the generator windings. Use a damp cloth to clean the exterior surfaces of the generator.
Use a soft bristle brush to remove the dirt and oil.
Use an air compressor with 25 PSI (172 kPa) to clean the dirt and debris.
I nspect all air vents and cooling slots to ensure that they are clean and unobstructed.
6.7 Drain the Fuel Tank TI P: To help prevent gum deposits in the fuel system, drain the fuel from the tank and carburetor before storing.
To drain the fuel tank: 1. Remove the fuel tank cap, the fuel strainer,
and empty the fuel tank into a suitable gasoline container. We recommend using a commercially available gasoline hand pump to empty the tank.

hand pump into the side of the pump guard. 3. Reinstall the fuel strainer and the fuel cap.
6.8 Drain the Carburetor 1. Loosen the screws at the side of the right
maintenance cover and set aside. 2. Turn the Multi Switch to the RUN position. 3. Loosen the screw and place a suitable
container under the carburetor drain screw to catch the fuel until it is drained completely. 4. Retighten the drain screw securely. 5. Turn the Multi Switch to the OFF position.
6.9 Storage, Transport, and Disposal Guidelines

I t is recommended that you start and run the generator for 30 minutes every 30 days.

Storing your generator When preparing the generator for storage, allow the unit to cool for 30 minutes before following the guidelines below:

Table 4. Generator Storage Schedule

Storage Time

Recommended Actions

Drain the gasoline from Less than 2 months the tank and dispose of in

a suitable container

2 months to 1 year according to state and local ordinances.

1. Remove the spark

plug.

2. Drain the gasoline

from the tank and

dispose of in a

suitable container

according to state

1 year or more

and local ordinances.

3. Put a tablespoon of

engine oil into the

spark plug cylinder.

4. Reinstall the spark

plug.

5. Change the engine

oil.

DO NOT use an electric pump. 2. Siphon the gasoline by inserting the tip of the

After removing from storage, fill the tank with fresh gasoline and add the gasoline stabilizer. Drain the carburetor float bowl.

15

Adding a Fuel Stabilizer I f you are storing gasoline in a suitable container for later use, make sure the gasoline has been treated with a FUEL STABI LI ZER according to the stabilizer manufacturer’s instructions.
1. I f the tank does not already have a correctly formulated FUEL STABI LI ZER, add one.
2. Run the engine for 10-15 minutes to circulate the stabilizer throughout the fuel system.
3. Allow the generator to cool for a minimum of 30 minutes and then drain the fuel tank.
Clean the generator and store it in a cool, dry, and well-ventilated area out of direct sunlight. Shut off the fuel valve.
Transporting your generator
Make sure the engine and exhaust of the unit is cooled down before following the steps below:

1. Turn the Multi Switch to the OFF position. 2. Place the generator in a leveled place to reduce
the possibility of fuel leakage. 3. When using ropes or tie-down straps to secure
the generator for transportation, be sure to only use the frame bars as attachment points. Do not fasten the ropes or straps to any portions of the generator body or the folding transport handle.
Disposing of your generator
DO NOT dispose of a used generator or its parts with your household waste. This product contains electrical or electronic components that should be recycled. Please take your generator to a local recycling facility for responsible disposal to minimize its environmental impact.
DO NOT dispose of used oil or fuel in the trash or down a drain. Please contact a local recycling center or auto garage to arrange proper oil/ fuel disposal.

16

PROBLEM

7. TROUBLESHOOTI NG
Table 5. Troubleshooting Your Generator

POSSI BLE CAUSE

SOLUTI ON

1. The battery is not charged.

1. Charge the battery.

2. The engine switch is in the OFF position.

2. Turn ON the engine switch.

3. No fuel.

3. Fill the fuel tank.

4. There is stale gasoline or the gasoline is mixed with water.

Engine w ill not start

The engine oil level is low.

6. The Multi Switch is in the OFF position.

4. Drain the fuel tank completely and refill with fresh fuel.
5. The engine is equipped with a Low Oil Alert feature. I f the engine oil level is low, it must be filled before starting the generator.
6. Turn the Multi Switch to the RUN position.

7. The spark plug is faulty, fouled, or improperly gapped.

7. Replace the spark plug.

8. The engine was stored without
draining the gasoline or refueled with bad gasoline.

8. Drain the fuel tank completely and refill with fresh fuel.

9. Dirty fuel filter.

9. Replace the fuel filter or contact Promate Service.

Engine lacks pow er

1. Dirty air filter.
2. The engine was stored without draining the gasoline or refueled with bad gasoline.
1. The OUTPUT indicator is OFF, and the OVERLOAD indicator is ON.

1. Check the air filter element. Clean or replace it, if necessary.
2. Drain the fuel tank completely and refill with fresh fuel. I f the problem continues, contact Promate Service.
1. Check the AC load. Stop and restart the engine. Check the cooling air inlet. Stop and restart the engine.

AC

2. AC Circuit Protector(s) tripped.

Recept a cle

does not

w ork

3. GFCI system is activated.

2. Check the AC load and reset the AC Circuit Protector(s).
3. Reset the GFCI.

4. The item plugged in is defective.

4. Try plugging in a different item. I f the problem continues, contact Promate Service.

I f the problem persists after trying the above solutions, contact Promate Service for assistance.

17

8. SERVI CE I NFORMATI ON

HOW TO ORDER REPLACEMENT PARTS
Even quality-built equipment such as the generator you have purchased will need occasional replacement parts to maintain its good condition over the years.
To order replacement parts and consumable parts, please contact Promate Service and be ready with the following information:
1. Model No., Serial No. and all specifications that are shown on the Model No./ Serial No. plate.
2. Part numbers or numbers as shown in the Parts List section ().
3. A brief description of the trouble with the generator.
LI MI TED WARRANTY
Warranty Coverage:
Powertech Asia Pacific I nc., (the Company) warrants to the original retail customer that it will repair or replace, free of charge, any parts found by the Company or its authorized service representative to be defective in material or workmanship. This warranty covers the cost of replacement parts and labor for defects in material or workmanship.
Not Covered:
a. Shipping/ Handling charges for sending the product to the Company or its authorized service representative for warranty service. Shipping/ Handling repaired or replaced products back to the customer; these charges must be borne by the customer.
b. I f a separate operator’s manual and engine warranty from the engine manufacturer is included with this product, only that warranty will apply to the engine.
c. Damage caused by abuse, accident, the effects of corrosion, erosion, and normal wear and tear.

d. Warranty is void if the customer fails to install, maintain, and operate the product in accordance with the instructions and recommendations of the Company set forth in the owner’s manual, or if the product is used as rental equipment.
e. The Company will not pay for repairs or adjustments to the product, or for any costs of labor performed without the Company’s prior authorization.
f. Consumable parts such as battery, spark plugs, and air cleaner
Warranty Period: One (1) year from the date of purchase on products used solely for consumer applications; if a product is used for business or commercial applications, the warranty period will be limited to ninety (90) days from the date of purchase. For warranty service, the customer must provide dated proof of purchase and must notify the company within the warranty period.
EXCLUSI ONS AND LI MI TATI ONS: THE COMPANY MAKES NO OTHER WARRANTY OF ANY KI ND, EXPRESS OR I MPLI ED. I MPLI ED WARRANTI ES, I NCLUDI NG WARRANTI ES OF MERCHANTABI LI TY AND OF FI TNESS FOR A PARTI CULAR PURPOSE, ARE HEREBY DI SCLAI MED. THE WARRANTY SERVI CE DESCRI BED ABOVE I S THE EXCLUSI VE REMEDY UNDER THI S WARRANTY; LI ABI LI TY FOR I NCI DENTAL AND CONSEQUENTI AL DAMAGES I S EXCLUDED TO THE EXTENT PERMI TTED BY LAW.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow a disclaimer of implied warranties or the exclusion or limitation of incidental and consequential damages, so the above disclaimers and exclusions may not apply.

CONTACT THE POWERTECH Asia Pacific I nc., PRODUCT SERVI CE DEPARTMENT AT (02) 8 984 2620 | (+ 63) 9338373922 service@powertechasiapacific.com www.facebook.com/ PromateServicePH/
(MAI N) # 420 Diamond Warehouse Compound, F Legaspi St., Maybunga Pasig City 1607

18

(DAVAO) Space 10 & 11 Jin-Long Complex R. Castillo St. Agdao District, Davao City 800

9. EXPLODED VI EW AND PARTS LI ST
Diagram 28. PM15000i Exploded View
19

Table 6. PM15000i Parts List

NO.

PART NO.

DESCRI PTI ON

1

30101-00341-00

Hex Bolt

2

33126-00022-00

Plug

3

33013-00555-00

Upper Cover

4

30111-00064-00

Cross Pan-Head Screw

5

33048-00581-00

Sealing Strip

6

30101-00407-00

Hex Bolt

7

30136-00112-00

Washer

8

20130-00654-09

Fuel Tank

9

34037-00003-00

Filter Net

10

34024-00004-00

Mental Clip

11

33015-00251-00

Oil Radiator Outlet Sealing Strip

12

33089-00605-00

Oil Radiator Wind Scooper

13

34024-00024-00

Clip

14

34023-00257-00

Air Tube

15

34023-00382-00

Fuel Tube

16

34024-00031-00

Clip

17

34023-00201-00

Fuel Tube

18

30101-00355-00

Hex Bolt

19

33013-00911-02

Oil Radiator Outlet Cover

20

30101-00405-00

Hex Bolt

21

33013-00971-02

Maintenance Cover, Left

22

30111-00083-00

Cross Pan-Head Screw

23

30125-00008-00

Hex Bolt

24

33089-00604-00

Oil Radiator Outlet Sealing Strip Board

25

30101-00355-00

Hex Bolt

26

70002-02723-00

Brake

27

33301-00019-00

Washer

28

34032-00041-01

Bush

29

33013-00554-00

Side Board

30

33015-00003-00

Rubber Sleeve

31

34024-00085-00

Nut

32

34030-00129-00

I nverter Shock Absorber

33

34040-00903-00

Beam

34

20014-01276-00

Column

35

20014-01277-00

Column

36

20249-00660-00

Frame Support

37

30101-00355-00

Hex Bolt

38

34030-00050-00

Shock Abosorber

39

34037-00276-00

I nlet Filter Net

40

30117-00063-00

Cross Pan-Head Screw

QUANTI TY 55 4 2 12 1 4 4 1 1 1 1 1 2 1 1 4 1 16 1 20 1 2 2 1 46 2 2 2 2 6 12 4 2 2 2 1 8 4 1 4

20

41

20134-00355-00

Wheel

42

30136-00115-00

Washer

43

30117-00063-00

Cross Pan-Head Screw

44

30101-00339-00

Hex Bolt

45

33089-00540-00

Brake I nstall Board

46

20249-00915-00

Support Part

47

33015-00234-00

Engine I nlet Rubber Sleeve

48

31023-00061-00

Voltage Stabilizer

49

33013-00910-00

I nverter Box

50

30101-00412-00

Hex Bolt

51

20114-08492-00

Control Panel

52

20136-01019-00

I nverter

53

30101-00361-00

Hex Bolt

54

33013-00558-00

Panel Side Board

55

33015-00142-00

Handle Rubber Sleeve

56

30128-00013-00

Nylon Nut

57

30101-00379-00

Hex Bolt

58

20135-00681-00

Handle Tube

59

30101-00326-00

Hex Bolt

60

20184-00006-00

Handle Part

61

34015-00031-00

Spring

62

33580-00017-00

Pin

63

30125-00030-00

Hex Nut

64

33593-00110-00

Handle Fixed Mount

65

33580-00064-00

Handle Fixed Pin

66

33593-00093-00

Handle Fixed Mount

67

33015-00015-00

Handle Rubber Sleeve

68

20135-00455-00

Handle Tube

69

33275-00136-00

Panel Rubber Washer

70

34040-00904-00

Beam

71

20014-00872-00

I nverter Support, Left

72

30125-00023-00

Hex Nut

73

20014-00871-00

I nverter Support, Right

74

20196-00535-00

Grounding Wire

75

33013-00972-04

Maintenance Cover, Right

76

33013-00553-00

Base Board

77

34037-00277-00

Alternator I nlet Filter Net

78

33593-00079-00

Battery I nstall Lug

79

20196-00226-00

Wire, Red

80

20196-00097-00

Wire, Black

81

33089-00616-00

Muffler Support Part

82

31002-00173-00

Battery

83

70002-05266-00

Battery Clip

21

4 2 6 9 2 1 1 1 1 2 1 1 4 1 4 8 8 2 2 2 2 2 4 2 4 2 4 2 1 2 1 18 1 1 1 1 1 2 1 1 1 1 1
1

84

30125-00026-00

Hex Nut

6

85

20260-06659-00

Engine

1

86

33089-00613-00

Muffler Box Cover

1

87

33089-00612-00

Muffler Fixed Board

1

88

33089-00623-00

Muffler Fixed Board I nstall Lug

1

89

33089-00611-00

Muffler Fixed Board I nstall Lug

1

90

30101-00066-00

Hex Bolt

42

91

33089-00603-00

Engine Cover

1

92

33191-00176-00

Alternator Cover

1

93

30101-00495-00

Hex Bolt

2

94

30101-00549-00

Hex Bolt

4

95

34006-00006-00

Locating Pin

4

96

33015-00253-00

Alternator Rubber Sleeve

1

97

20005-00379-00

Stator

1

98

30139-00045-00

Spring Washer

4

99

30113-00025-00

Hex Screw

4

100

20006-00176-00

Rotor

1

101

33048-00579-00

Screw Washer

1

102

30101-00681-00

Hex Bolt

1

103

34021-00321-00

Alternator Volute, Down

1

104

30101-00071-00

Hex Bolt

4

105

33155-00170-00

Alternator Fan

1

106

30101-00043-00

Hex Bolt

4

107

33015-00197-00

Alternator Volute Rubber Sleeve

1

108

34021-00320-00

Alternator Volute, Up

1

109

33089-00610-00

Muffler Box Maintenance Cover, Left

1

110

33089-00607-00

Muffler Box Baseboard Part

1

111

33089-00608-00

Muffler Box Cover Part

1

112

33089-00606-00

Muffler Box Baseboard Part

1

113

33089-00609-00

Muffler Box Maintenance Cover, Right

1

114

33089-00614-00

Muffler Outlet Seal Strip I nstall Board

1

115

33015-00221-00

Muffler Wind Scooper Strip

1

116

33048-00119-00

Muffler Washer

4

117

30139-00036-00

Spring Washer

4

118

30121-00007-00

Hex Nut

4

119

20202-01112-00

Muffler Assy

1

120

33089-00536-00

I nstall Board

1

121

33014-01734-00

Muffler Heat I nsulation Board

1

122

33013-00559-00

Muffler Side Board

1

22

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