LOFFLER 380B Forti Fone User Guide

September 17, 2024
LOFFLER

380B Forti Fone

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Product Information

Specifications:

  • Audio Control: Speakerphone and Headset

  • Call Features: Speed Dial, Hold, Redial, Do Not Disturb,
    Transfer, Voicemail Transfer

  • Ringtones: Customizable with multiple options

  • Message Waiting Light: Visual indicator for new voicemails

  • Call Forwarding: Easily manage call forwarding settings

  • Soft Keys: Programmable keys for various functions

  • Hard Keys: Dedicated keys for specific call actions

Product Usage Instructions

Placing a Call:

To place a call, press a speed dial number or manually dial the
desired number.

Answering a Call:

To answer an incoming call, simply pick up the handset or press
the answer button.

Hold:

To place a call on hold, press the hold button. To retrieve a
held call, press the retrieve button.

Redial:

To redial the last called number, press the redial button.

FAQ (Frequently Asked Questions)

Q: How do I set a custom ringtone?

A: To set a custom ringtone, navigate to the Ringtones setting
and listen to each available option. Select your desired
ringtone.

Q: How can I transfer a call to voicemail?

A: To transfer a call directly to voicemail, use the Transfer
feature and select the option for Transfer to Voicemail.

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PHONE USER GUIDE ­ FortiFone 380B

Placing a Call

· Lift handset, press or press · Dial 9+ external number, extension or
press a speed dial
Answering a Call
· Lift handset OR

· Press

or

Hold

· While on a call, press Hold or

Retrieving a Held Call

· Press Resume or call

to retrieve the

Redial

· Press

to redial the last number

Do Not Disturb

· Press DND

Turning Off DND · Press DND Again

Conference Calls · While on a call, press Conference or

· Dial number or press a speed dial

· Press Conference or

again and

all parties w ill be connected

Ringtones

· Press Menu or · Using the Navigation keys, Select
Setting
· Select 1. Preference · Select 4. Audio · Use the left and right navigation keys
to listen to each ringtone
· Choose the tone you want and press OK

Transferring a Call Blind Transfer

· While on a call, press

or

Transfer

· Dial number or press a speed dial

· Press

or Transfer

Consult Transfer

· While on a call, press

or

Transfer

· Dial number or press a speed dial

· Talk to the person

· Press

or Transfer or just hang up

Transfer to Voicemail
· While on a call, press Xfer · Dial *+extension · press Xfer

Audio Control

· Press to Change the ringer volume w hile your phone is on the hook

· Pick up the handset and Press to Change the volume of the handset

· Press

then Press to Change

the volume of the Speaker phone

· Press

then Press to Change

the volume of the headset

Message Waiting Light
Located in the Upper Right Corner of phone, New voicemails will light this up r ed
Forwarding Calls
· Press Menu or · Using the Navigation keys, Select
Featur e · Enter your PIN Number (Default :
123123) · Choose Call Forwarding · Using the right or left navigation
button to enable forwarding · Scroll down and type in a number to
forward to · Press OK
Turning off Call Forwarding
· Press Menu or · Using the Navigation keys, Select
Featur e · Enter your PIN Number · Choose Call Forwarding · Using the right or left navigation
button to disable forwarding
Call History
· Press History · Using the Navigation keys, Scroll
through the list (Left or Right to filter type of call ­ All, Mi ssed, Placed, Received; up or down to scroll through calls) · Highlight an entry · Select Dial to call back or press Detail to get call detail such phone number, date and dur ation of the call

Soft Keys
History ­ Access your call histor y Contact ­ Access t he contact list DND ­ Sends calls dir ectly to voicemail Menu ­ Br ings you to your settings Dial ­ dials the number Backspace ­backspaces one number while di al i ng End ­ Hangs up an active call Back ­ r emoves t he par tially dialed number and hangs up or goes back one scr een depending on w hat you ar e doing w it h the phone Hold ­ Places a call on Hold Resume ­ takes a call off hold status Transfer ­ Tr ansfer s a call Conference ­ Init iat es/ completes a confer ence Split ­ Splits a confer ence call apar t Detail -r et r ieving details of t he call w ho, phone number , date, how long the call lasted, w hat time the call happened Decline ­ Sends an incoming call to voi cem ai l I gnor e ­ Si lences the r ing t one Answer ­ Answer an incoming call Forward- enter in an extension to forward an incoming call to w hile ringing

Hard Keys
-Pr ess t his t o transfer a call – pr ess t o add a call to cr eat e a confer ence call – Pr ess t o place or r emove a call fr om hol d
– Navigation keys ­ Br ings you back t o the default scr een – Br ings you back one scr een level ­ Calls Voicemail ­ Pr ess to redial the last person you cal l ed ­ Pr ess this t o use a headset ­ Takes phone off hook
­ Mut es t he calls so people can’t hear you
– Volume keys Adding a Headset
· Press Menu or · Using the Navigation keys, Select
Setting · Select 2. Accessory · Using the left or right navigation key,
select headset · Scroll down to 2. EHS Headset · Using the left or right navigation key,
select enabled

Programming a Button
· Press an open button · Choose the button number you want to
pr ogr am · Choose the type of button:
o None ­ empty button o Park ­ Parks a Call for you to
pick up elsew here o Speed Dial ­ creates a speed
dial for a phone number o Call Forward – allows you to
forw ard to another user o Intercom ­ Allows you to
intercom a line o Record ­ allows you to record
a call ­ goes to your voicemail o Line- show s an appearance for
your extension o Twinning -allows you to ring
multiple phones at a time such as a mobile device o DTMF- Dual Tone Multi Fr equency, send button key st r ok es o Shared Line Appearance ­ shar ed line ringi ng on multiple devices · Enter a Name in the Label field · Enter a number in the parameter field (if it show s ABC instead of numbers, press the ABC softkey until it displays 123) · Press OK to Save

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