LOFFLER Mitel 6940 IP Phone User Guide

June 4, 2024
LOFFLER

LOFFLER Mitel 6940 IP Phone

LOFFLER-Mitel-6940-IP-Phone-PRODUCT

Placing an Internal Call

  • Lift handset
  • Dial extension or press a speed dial

Placing an External Call

  • Lift handset
  • Dial access code 9 + number

Answering a Call

  • Lift handset OR
  • Press the headset or speaker button

Placing a Call on Hold

  • While on a call press
  • The line key will flash
  • Note: A held call will ring back after 1 minute
  • Retrieving a Held Call
  • Press OR Pick Up OR the flashing line key
  • Redial
  • Press twice to call back the last number dialed
  • Changing Availability State
  • Press State
  • Choose the desired state and press Save

Park

Press the Park Button

  • Dial in an extension to Park the call
  • To retrieve the Parked Call, press unpark and dial the extension

Transferring a Call

  • Blind Transfer
  • While on a call, press Transfer
  • Dial 9 + number or press a speed dial or dial an extension
  • Press Transfer
  • Hang up

Consult Transfer

  • While on a call, press Transfer
  • Dial 9 + number or press a speed dial or dial an extension
  • Wait for an answer, then announce the call
  • Hang up to complete the transfer

Transfer to Voicemail

  • Press Transfer
  • Dial an extension or press a speed dial
  • Press To VM

Conference Calls

  • While on a call, press Conference
  • Dial 9+ number or press a speed dial or dial an extension
  • Press Conference again and all parties will be connected
  • Note: You can hang up the call and the other two parties will still be connected, or you can press drop to drop the highlighted caller

Message Waiting Light

Located in the Top Right-Hand Corner of the phone, when you have a voicemail, this will be lit up red
Hot-Desking

Allows you to assign another phone as your phone
Logging In

  • Press
  • Press Assign
  • Enter Extension
  • Enter Voicemail Password
  • Press Enter

Soft Keys

The softkeys are the buttons located directly below the LCD display that control Speed dial, voicemail features, and conference Softkeys on LCD Screen Pick Up – This allows you to pick up a ringing extension from your phone UnPark – Picks up a call from Park Pick up another ringing extension or parked call Conference – Initiates/completes a conference State- Changes your availability, sends calls to voicemail Answer-Answers incoming call Ignore- Ignores incoming calls but continues to ring the phone Transfer-Transfer to another party VM- Send an incoming to call your mailbox without ringing the full-time Silence-Call Continues to ring silently until voicemail picks up Drop- Hangs up on the highlighted caller Conference- Conference multiple calls together Park- System-wide hold that can be picked up from any phone

Hard Keys

  • Directory
  • Call History
  • Voice mail
  • Settings- Change Ringtone, program buttons, enable headsets
  • Volume down and up
  • End Call
  • Redial
  • Hold
  • Mute
  • Speaker/Headset flips back and forth between two

Headset

  • Press
  • Enter your Voicemail pin
  • Choose Audio Mode
  • Press Select
  • Select headset
  • Press OK
  • Press Exit

Programming Buttons

Any button on your phone that does not have a designated feature or line appearance may be programmed as a speed dial
Programming

  • Press
  • Enter your Voicemail pin
  • Choose Program Keys Edit
  • Press Select
  • Select Top Softkeys
  • Press Select
  • Scroll to the Key you want to program
  • Enter a Label
  • Enter a phone number (Include 9 for external numbers)
  • Choose a Dial number for a Speed dial
  • Press Save

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